Circles Unclaimed
Circles delivers personalized workplace hospitality and employee experience solutions to help organizations engage and retain employees.
Circles provides employee experience solutions and workplace hospitality services to help organizations engage and support their people, build cohesive workplace communities, and drive business results. It delivers personalized, high-touch experiences that make employees and visitors feel valued and connected at every touchpoint, with a focus on empathy, personalization, and technology-enabled service delivery across the globe.
Creating inspiring employee experiences that enable organizations to flourish.
What we offer
Hospitality Operating System (HOS)
Enhances workplace hospitality with real-time analytics and personalized service delivery.
www.circles.com/resources/circles-launches-hospitality-os-to-enhance-on-site-service-deliveryCircles Corporate Concierge Services
Enhances employee satisfaction and productivity through personalized concierge services.
www.circles.com/about/corporate-servicesCircles Digital Concierge
Streamline your life with 24/7 personalized digital concierge services.
www.circles.com/about/digital-conciergeHospitality Management Services
Enhance employee and guest experiences with tailored hospitality services that foster engagement and connectivity.
www.circles.com/about/hospitality-management-servicesEmployee and Guest Services
Enhance workplace experiences through personalized services that support both employees and guests.
www.circles.com/how-we-can-help/personalize-hospitalityWork-life Balance Services
Enhance employee well-being and engagement through personalized work-life balance services.
www.circles.com/use-case/workplace-cultureMarket segments
On-site workplace hospitality and concierge
In-person concierge, reception, visitor escorting, badge access, facilities coordination, and vendor oversight to create welcoming workplace experiences and reduce operational friction.
Digital concierge and employee self-service
Web and mobile self-service for travel booking, dining reservations, event coordination, on-demand task requests and personalized recommendations available 24/7.
Workplace operations and analytics platform
Platform capabilities that integrate building apps, centralize service delivery, provide real-time performance analytics and resource optimization for workplace service teams.
Employee engagement and retention programs
Programs and activities that foster community, recognition, wellbeing and measurable ROI to improve employee satisfaction, attraction and retention.
More information about our offering
Hospitality Operating System (HOS)
A digital backbone for Circles’ workplace hospitality, the Hospitality Operating System (HOS) unifies service delivery across on-site and digital touchpoints. It enables real-time analytics, resource optimization, and personalized employee and guest interactions through building-app integrations and technology-driven service delivery.
- Optimize ResourcesUtilizes data to enhance efficiency and service quality across interactions.
- Tailor ExperiencesDelivers customized services to meet the unique needs of each employee and guest.
- Unify Smart SystemsStreamlines various building applications to create a cohesive experience for users.
- Streamline ServicesCentralizes all service aspects for a seamless user experience.
- Enhance EfficiencyImproves operational performance by minimizing redundant resources and labor.
- Enhance ServicesUses analytics to adapt offerings and improve user satisfaction.
Circles Corporate Concierge Services
Circles Corporate Concierge is a tailored, technology-enabled service that enhances workplace experience by delivering personal assistance to employees and visitors. It leverages an extensive partner network and customized solutions to boost productivity, wellbeing, and talent attraction/retention.
- Minimize DistractionsRemoving everyday burdens allows employees to dedicate their attention to what truly matters, improving overall output.
- Promote Employee Well-BeingBy addressing employees' personal and professional needs, we enhance their overall job satisfaction and connection to the workplace.
- Meet Unique Client NeedsOur services are adaptable, ensuring that we align with the distinct culture and requirements of your organization.
- Enhance Employer BrandingBy offering unique support services, we help organizations stand out in the talent market, making them more attractive to potential hires.
- Access Wide-Ranging ServicesOur partnerships ensure that your employees have comprehensive support covering various personal assistance needs.
- Streamline Requests EfficientlyOur advanced technology allows for quick request handling, enhancing the convenience of accessing services for employees.
- Foster Workplace CommunityThrough events and social initiatives, we encourage employee interaction, enhancing workplace camaraderie and support networks.
Circles Digital Concierge
Digital Concierge delivers travel planning, event coordination, dining reservations, and entertainment recommendations via web and mobile platforms, with 24/7 access and personalized recommendations.
- Access Services AnytimeExperience convenience with 24/7 availability to cater to your needs on-demand.
- Seamlessly Organize EventsEnsure successful events with professional planning and execution tailored to your needs.
- Tailor Experiences for EveryoneDeliver unique experiences for each employee, enhancing engagement and satisfaction across the organization.
- Plan Travel with EaseReceive expert travel arrangements that save time and reduce stress.
- Get Custom SuggestionsEnjoy personalized entertainment options that match your interests and preferences.
- Book Tables EffortlesslyGain access to exclusive dining experiences with hassle-free restaurant bookings.
- Delegate Tasks InstantlyTake the burden off your employees by allowing them to delegate tasks seamlessly to the concierge.
Hospitality Management Services
Hospitality Management Services deliver end-to-end workplace service delivery, acting as a visible brand ambassador and overseeing a broad set of concierge tasks from greeting to facilities maintenance.
- Ensure Warm WelcomesProvide personalized greetings and direction to create a friendly atmosphere for all visitors.
- Promote Safety StandardsEnsure all visitors receive necessary safety briefings and compliance reminders, prioritizing a secure environment.
- Manage Access EfficientlyStreamline access control to enhance security while ensuring smooth entry for guests and staff.
- Provide Personalized EscortingGuide visitors through facilities, ensuring they feel valued and informed during their visit.
- Maintain Welcoming SpacesEnsure reception areas are tidy and engaging, enhancing first impressions for all visitors.
- Handle Maintenance RequestsEfficiently address facility issues to create a seamless environment for employees and guests.
- Ensure Seamless CommunicationOffer professional call handling to facilitate effective communication within your organization.
- Manage Third-Party ServicesFacilitate smooth interactions with vendors to enhance workplace operations.
Employee and Guest Services
Personalized, high-touch services for employees and guests that coordinate ongoing support and elevate experiences at work and beyond.
- Deliver Tailored ExperiencesEnsures that every interaction is thoughtfully personalized, reflecting individual preferences and needs.
- Ensure Comprehensive SupportDelivers ongoing personalized service that adapts to evolving needs, enhancing overall satisfaction.
- Create Positive First ImpressionsEnhances initial interactions, ensuring that visitors and staff feel welcomed and valued upon entering the premises.
- Enhance Service QualityEmpowers staff with the skills needed to deliver exceptional service, enhancing the overall employee and guest experience.
- Streamline Access ControlFacilitates smooth entry for employees and guests, ensuring security while enhancing convenience.
- Optimize Meeting ExperiencesFacilitates effective collaboration by efficiently managing meeting spaces and resources.
- Maintain Welcoming EnvironmentsEnsures that employees and guests feel comfortable and valued in shared spaces, fostering a positive atmosphere.
- Facilitate Guest NavigationProvides personalized guidance for visitors, ensuring they feel welcomed and supported throughout their visit.
- Streamline CommunicationEnsures efficient communication flow, enhancing responsiveness and service delivery.
Work-life Balance Services
A blended on-site and digital concierge offering designed to relieve personal tasks, coordinate family needs, and enhance well-being, with measurable time savings and ROI insights.
- Assist Anytime, AnywhereProvides employees with uninterrupted access to services at their convenience.
- Streamline Daily TasksSupports employees by managing personal errands, freeing up time for work.
- Personalized In-Person AssistanceEnsures seamless service delivery directly at the workplace.
- Increase Work EfficiencyOptimizes employee focus by reducing time spent on personal tasks.
- Evaluate Service EffectivenessProvides insights into the return on investment for service offerings.
- Enhance Corporate EventsStreamlines logistics, enabling employees to enjoy stress-free experiences.
- Celebrate Special MomentsStrengthens connections by recognizing significant employee achievements.
- Strengthen Workplace CommunityEncourages bonding and teamwork among employees, enhancing overall workplace morale.
- Support Local BusinessesEnhances community ties while providing unique services for employees.