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Circles Unclaimed

Hospitality

www.circles.com

Circles delivers personalized workplace hospitality and employee experience solutions to help organizations engage and retain employees.

Circles provides employee experience solutions and workplace hospitality services to help organizations engage and support their people, build cohesive workplace communities, and drive business results. It delivers personalized, high-touch experiences that make employees and visitors feel valued and connected at every touchpoint, with a focus on empathy, personalization, and technology-enabled service delivery across the globe.

Creating inspiring employee experiences that enable organizations to flourish.

What we offer

Hospitality Operating System (HOS)

Enhances workplace hospitality with real-time analytics and personalized service delivery.

www.circles.com/resources/circles-launches-hospitality-os-to-enhance-on-site-service-delivery

Circles Corporate Concierge Services

Service

Enhances employee satisfaction and productivity through personalized concierge services.

www.circles.com/about/corporate-services

Circles Digital Concierge

Service

Streamline your life with 24/7 personalized digital concierge services.

www.circles.com/about/digital-concierge

Hospitality Management Services

Service

Enhance employee and guest experiences with tailored hospitality services that foster engagement and connectivity.

www.circles.com/about/hospitality-management-services

Employee and Guest Services

Service

Enhance workplace experiences through personalized services that support both employees and guests.

www.circles.com/how-we-can-help/personalize-hospitality

Work-life Balance Services

Service

Enhance employee well-being and engagement through personalized work-life balance services.

www.circles.com/use-case/workplace-culture

Market segments

On-site workplace hospitality and concierge

In-person concierge, reception, visitor escorting, badge access, facilities coordination, and vendor oversight to create welcoming workplace experiences and reduce operational friction.

Digital concierge and employee self-service

Web and mobile self-service for travel booking, dining reservations, event coordination, on-demand task requests and personalized recommendations available 24/7.

Workplace operations and analytics platform

Platform capabilities that integrate building apps, centralize service delivery, provide real-time performance analytics and resource optimization for workplace service teams.

Employee engagement and retention programs

Programs and activities that foster community, recognition, wellbeing and measurable ROI to improve employee satisfaction, attraction and retention.

More information about our offering

Hospitality Operating System (HOS)

A digital backbone for Circles’ workplace hospitality, the Hospitality Operating System (HOS) unifies service delivery across on-site and digital touchpoints. It enables real-time analytics, resource optimization, and personalized employee and guest interactions through building-app integrations and technology-driven service delivery.

  • Optimize Resources
    Utilizes data to enhance efficiency and service quality across interactions.
  • Tailor Experiences
    Delivers customized services to meet the unique needs of each employee and guest.
  • Unify Smart Systems
    Streamlines various building applications to create a cohesive experience for users.
  • Streamline Services
    Centralizes all service aspects for a seamless user experience.
  • Enhance Efficiency
    Improves operational performance by minimizing redundant resources and labor.
  • Enhance Services
    Uses analytics to adapt offerings and improve user satisfaction.

Circles Corporate Concierge Services

Circles Corporate Concierge is a tailored, technology-enabled service that enhances workplace experience by delivering personal assistance to employees and visitors. It leverages an extensive partner network and customized solutions to boost productivity, wellbeing, and talent attraction/retention.

  • Minimize Distractions
    Removing everyday burdens allows employees to dedicate their attention to what truly matters, improving overall output.
  • Promote Employee Well-Being
    By addressing employees' personal and professional needs, we enhance their overall job satisfaction and connection to the workplace.
  • Meet Unique Client Needs
    Our services are adaptable, ensuring that we align with the distinct culture and requirements of your organization.
  • Enhance Employer Branding
    By offering unique support services, we help organizations stand out in the talent market, making them more attractive to potential hires.
  • Access Wide-Ranging Services
    Our partnerships ensure that your employees have comprehensive support covering various personal assistance needs.
  • Streamline Requests Efficiently
    Our advanced technology allows for quick request handling, enhancing the convenience of accessing services for employees.
  • Foster Workplace Community
    Through events and social initiatives, we encourage employee interaction, enhancing workplace camaraderie and support networks.

Circles Digital Concierge

Digital Concierge delivers travel planning, event coordination, dining reservations, and entertainment recommendations via web and mobile platforms, with 24/7 access and personalized recommendations.

  • Access Services Anytime
    Experience convenience with 24/7 availability to cater to your needs on-demand.
  • Seamlessly Organize Events
    Ensure successful events with professional planning and execution tailored to your needs.
  • Tailor Experiences for Everyone
    Deliver unique experiences for each employee, enhancing engagement and satisfaction across the organization.
  • Plan Travel with Ease
    Receive expert travel arrangements that save time and reduce stress.
  • Get Custom Suggestions
    Enjoy personalized entertainment options that match your interests and preferences.
  • Book Tables Effortlessly
    Gain access to exclusive dining experiences with hassle-free restaurant bookings.
  • Delegate Tasks Instantly
    Take the burden off your employees by allowing them to delegate tasks seamlessly to the concierge.

Hospitality Management Services

Hospitality Management Services deliver end-to-end workplace service delivery, acting as a visible brand ambassador and overseeing a broad set of concierge tasks from greeting to facilities maintenance.

  • Ensure Warm Welcomes
    Provide personalized greetings and direction to create a friendly atmosphere for all visitors.
  • Promote Safety Standards
    Ensure all visitors receive necessary safety briefings and compliance reminders, prioritizing a secure environment.
  • Manage Access Efficiently
    Streamline access control to enhance security while ensuring smooth entry for guests and staff.
  • Provide Personalized Escorting
    Guide visitors through facilities, ensuring they feel valued and informed during their visit.
  • Maintain Welcoming Spaces
    Ensure reception areas are tidy and engaging, enhancing first impressions for all visitors.
  • Handle Maintenance Requests
    Efficiently address facility issues to create a seamless environment for employees and guests.
  • Ensure Seamless Communication
    Offer professional call handling to facilitate effective communication within your organization.
  • Manage Third-Party Services
    Facilitate smooth interactions with vendors to enhance workplace operations.

Employee and Guest Services

Personalized, high-touch services for employees and guests that coordinate ongoing support and elevate experiences at work and beyond.

  • Deliver Tailored Experiences
    Ensures that every interaction is thoughtfully personalized, reflecting individual preferences and needs.
  • Ensure Comprehensive Support
    Delivers ongoing personalized service that adapts to evolving needs, enhancing overall satisfaction.
  • Create Positive First Impressions
    Enhances initial interactions, ensuring that visitors and staff feel welcomed and valued upon entering the premises.
  • Enhance Service Quality
    Empowers staff with the skills needed to deliver exceptional service, enhancing the overall employee and guest experience.
  • Streamline Access Control
    Facilitates smooth entry for employees and guests, ensuring security while enhancing convenience.
  • Optimize Meeting Experiences
    Facilitates effective collaboration by efficiently managing meeting spaces and resources.
  • Maintain Welcoming Environments
    Ensures that employees and guests feel comfortable and valued in shared spaces, fostering a positive atmosphere.
  • Facilitate Guest Navigation
    Provides personalized guidance for visitors, ensuring they feel welcomed and supported throughout their visit.
  • Streamline Communication
    Ensures efficient communication flow, enhancing responsiveness and service delivery.

Work-life Balance Services

A blended on-site and digital concierge offering designed to relieve personal tasks, coordinate family needs, and enhance well-being, with measurable time savings and ROI insights.

  • Assist Anytime, Anywhere
    Provides employees with uninterrupted access to services at their convenience.
  • Streamline Daily Tasks
    Supports employees by managing personal errands, freeing up time for work.
  • Personalized In-Person Assistance
    Ensures seamless service delivery directly at the workplace.
  • Increase Work Efficiency
    Optimizes employee focus by reducing time spent on personal tasks.
  • Evaluate Service Effectiveness
    Provides insights into the return on investment for service offerings.
  • Enhance Corporate Events
    Streamlines logistics, enabling employees to enjoy stress-free experiences.
  • Celebrate Special Moments
    Strengthens connections by recognizing significant employee achievements.
  • Strengthen Workplace Community
    Encourages bonding and teamwork among employees, enhancing overall workplace morale.
  • Support Local Businesses
    Enhances community ties while providing unique services for employees.

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