Circles

Enhances workplace hospitality with real-time analytics and personalized service delivery.

Enhances employee satisfaction and productivity through personalized concierge services.

Streamline your life with 24/7 personalized digital concierge services.

Enhance employee and guest experiences with tailored hospitality services that foster engagement and connectivity.

Enhance workplace experiences through personalized services that support both employees and guests.

Enhance employee well-being and engagement through personalized work-life balance services.

In-person concierge, reception, visitor escorting, badge access, facilities coordination, and vendor oversight to create welcoming workplace experiences and reduce operational friction.

Products: Circles Corporate Concierge Services, Employee and Guest Services, Hospitality Management Services, Work-life Balance Services

Web and mobile self-service for travel booking, dining reservations, event coordination, on-demand task requests and personalized recommendations available 24/7.

Products: Circles Digital Concierge, Work-life Balance Services, Hospitality Operating System (HOS)

Platform capabilities that integrate building apps, centralize service delivery, provide real-time performance analytics and resource optimization for workplace service teams.

Products: Hospitality Operating System (HOS)

Programs and activities that foster community, recognition, wellbeing and measurable ROI to improve employee satisfaction, attraction and retention.

Products: Circles Corporate Concierge Services, Work-life Balance Services, Employee and Guest Services

Hospitality Operating System (HOS)

A digital backbone for Circles’ workplace hospitality, the Hospitality Operating System (HOS) unifies service delivery across on-site and digital touchpoints. It enables real-time analytics, resource optimization, and personalized employee and guest interactions through building-app integrations and technology-driven service delivery.

• Optimize Resources
  Utilizes data to enhance efficiency and service quality across interactions.
• Tailor Experiences
  Delivers customized services to meet the unique needs of each employee and guest.
• Unify Smart Systems
  Streamlines various building applications to create a cohesive experience for users.
• Streamline Services
  Centralizes all service aspects for a seamless user experience.
• Enhance Efficiency
  Improves operational performance by minimizing redundant resources and labor.
• Enhance Services
  Uses analytics to adapt offerings and improve user satisfaction.

Circles Corporate Concierge Services

Circles Corporate Concierge is a tailored, technology-enabled service that enhances workplace experience by delivering personal assistance to employees and visitors. It leverages an extensive partner network and customized solutions to boost productivity, wellbeing, and talent attraction/retention.

• Minimize Distractions
  Removing everyday burdens allows employees to dedicate their attention to what truly matters, improving overall output.
• Promote Employee Well-Being
  By addressing employees' personal and professional needs, we enhance their overall job satisfaction and connection to the workplace.
• Meet Unique Client Needs
  Our services are adaptable, ensuring that we align with the distinct culture and requirements of your organization.
• Enhance Employer Branding
  By offering unique support services, we help organizations stand out in the talent market, making them more attractive to potential hires.
• Access Wide-Ranging Services
  Our partnerships ensure that your employees have comprehensive support covering various personal assistance needs.
• Streamline Requests Efficiently
  Our advanced technology allows for quick request handling, enhancing the convenience of accessing services for employees.
• Foster Workplace Community
  Through events and social initiatives, we encourage employee interaction, enhancing workplace camaraderie and support networks.

Circles Digital Concierge

Digital Concierge delivers travel planning, event coordination, dining reservations, and entertainment recommendations via web and mobile platforms, with 24/7 access and personalized recommendations.

• Access Services Anytime
  Experience convenience with 24/7 availability to cater to your needs on-demand.
• Seamlessly Organize Events
  Ensure successful events with professional planning and execution tailored to your needs.
• Tailor Experiences for Everyone
  Deliver unique experiences for each employee, enhancing engagement and satisfaction across the organization.
• Plan Travel with Ease
  Receive expert travel arrangements that save time and reduce stress.
• Get Custom Suggestions
  Enjoy personalized entertainment options that match your interests and preferences.
• Book Tables Effortlessly
  Gain access to exclusive dining experiences with hassle-free restaurant bookings.
• Delegate Tasks Instantly
  Take the burden off your employees by allowing them to delegate tasks seamlessly to the concierge.

Hospitality Management Services

Hospitality Management Services deliver end-to-end workplace service delivery, acting as a visible brand ambassador and overseeing a broad set of concierge tasks from greeting to facilities maintenance.

• Ensure Warm Welcomes
  Provide personalized greetings and direction to create a friendly atmosphere for all visitors.
• Promote Safety Standards
  Ensure all visitors receive necessary safety briefings and compliance reminders, prioritizing a secure environment.
• Manage Access Efficiently
  Streamline access control to enhance security while ensuring smooth entry for guests and staff.
• Provide Personalized Escorting
  Guide visitors through facilities, ensuring they feel valued and informed during their visit.
• Maintain Welcoming Spaces
  Ensure reception areas are tidy and engaging, enhancing first impressions for all visitors.
• Handle Maintenance Requests
  Efficiently address facility issues to create a seamless environment for employees and guests.
• Ensure Seamless Communication
  Offer professional call handling to facilitate effective communication within your organization.
• Manage Third-Party Services
  Facilitate smooth interactions with vendors to enhance workplace operations.

Employee and Guest Services

Personalized, high-touch services for employees and guests that coordinate ongoing support and elevate experiences at work and beyond.

• Deliver Tailored Experiences
  Ensures that every interaction is thoughtfully personalized, reflecting individual preferences and needs.
• Ensure Comprehensive Support
  Delivers ongoing personalized service that adapts to evolving needs, enhancing overall satisfaction.
• Create Positive First Impressions
  Enhances initial interactions, ensuring that visitors and staff feel welcomed and valued upon entering the premises.
• Enhance Service Quality
  Empowers staff with the skills needed to deliver exceptional service, enhancing the overall employee and guest experience.
• Streamline Access Control
  Facilitates smooth entry for employees and guests, ensuring security while enhancing convenience.
• Optimize Meeting Experiences
  Facilitates effective collaboration by efficiently managing meeting spaces and resources.
• Maintain Welcoming Environments
  Ensures that employees and guests feel comfortable and valued in shared spaces, fostering a positive atmosphere.
• Facilitate Guest Navigation
  Provides personalized guidance for visitors, ensuring they feel welcomed and supported throughout their visit.
• Streamline Communication
  Ensures efficient communication flow, enhancing responsiveness and service delivery.

Work-life Balance Services

A blended on-site and digital concierge offering designed to relieve personal tasks, coordinate family needs, and enhance well-being, with measurable time savings and ROI insights.

• Assist Anytime, Anywhere
  Provides employees with uninterrupted access to services at their convenience.
• Streamline Daily Tasks
  Supports employees by managing personal errands, freeing up time for work.
• Personalized In-Person Assistance
  Ensures seamless service delivery directly at the workplace.
• Increase Work Efficiency
  Optimizes employee focus by reducing time spent on personal tasks.
• Evaluate Service Effectiveness
  Provides insights into the return on investment for service offerings.
• Enhance Corporate Events
  Streamlines logistics, enabling employees to enjoy stress-free experiences.
• Celebrate Special Moments
  Strengthens connections by recognizing significant employee achievements.
• Strengthen Workplace Community
  Encourages bonding and teamwork among employees, enhancing overall workplace morale.
• Support Local Businesses
  Enhances community ties while providing unique services for employees.