Cin7

Connect inventory, orders, sales, and fulfillment to improve visibility, streamline operations, and support growth across product businesses.

Connect inventory, sales channels, locations, and fulfillment partners to coordinate complex operations and expand across markets with greater control.

Keeps orders and inventory synchronized with 3PL partners to improve fulfillment visibility and scale across providers, locations, and regions.

Helps customers implement Cin7, build product knowledge, resolve issues, and keep operations moving with flexible onboarding and ongoing support.

Cin7 Core

Cin7 Core is cloud-based inventory management software for manufacturers, retailers, e-commerce sellers, and wholesalers. It brings inventory, orders, sales, and fulfillment together, with integrations to more than 700 business applications. The platform supports purchasing, warehouse workflows, manufacturing, financial reporting, multichannel selling, and optional B2B ordering, payment, forecasting, and financing capabilities. Automation and forecasting tools help businesses manage daily operations as they grow.

• Track Stock Across Every Location
  See inventory levels and movements across locations and channels in one system, helping teams maintain stock visibility and manage products throughout their lifecycle.
• Manage Orders Across Sales Channels
  Bring orders from connected sales channels into a coordinated workflow, with inventory and fulfillment information linked to sales activity.
• Connect More Than 700 Business Apps
  Connect Cin7 Core with business applications already in use to keep e-commerce, accounting, payment, shipping, and fulfillment workflows and data connected.
• Guide Warehouse Teams Through Fulfillment
  Use warehouse workflows and mobile tools to manage picking, packing, restocking, put-away, and stock counts, with barcode scanning and real-time stock adjustments.
• Forecast Demand And Support Reordering
  Use ForesightAI forecasts and recommendations to plan stock levels, support automated reordering, adjust forecasts, identify product performance patterns, and balance inventory across locations.
• Process And Manage Payments Within Cin7
  Accept and manage payments through Cin7 workflows, connect payment data with accounting tools, support multiple payment methods and currencies, and use built-in safeguards and automatic payouts.
• Coordinate Purchasing And Supplier Workflows
  Manage suppliers and purchase orders alongside inventory information to coordinate purchasing and stock replenishment in the same system.
• Coordinate Inventory Across Warehouses
  View stock across locations, route orders to a warehouse with available inventory, and create, track, and receive stock transfers between locations.
• Manage Assembly And Production Workflows
  Coordinate product assembly and production with bills of materials, kits, and related inventory tracking, with advanced production capabilities available as an add-on.
• Sync Accounting Data And Review Performance
  Connect financial and inventory workflows with accounting integrations, and use reporting, analytics, and cost-of-goods-sold tracking to review business performance.
• Automate Routine Inventory And Order Tasks
  Reduce routine manual work across inventory and order processes, with optional advanced automations for notifications, reminders, scheduled reports, task assignments, and workflow creation.
• Connect Inventory And Orders With 3PLs
  Connect third-party logistics workflows with inventory and order management to synchronize stock information, fulfillment activity, and shipping updates.
• Connect Point-Of-Sale Activity With Inventory
  Record sales and returns through the POS add-on and update inventory across channels, including offline orders that sync when connectivity returns.
• Enable Self-Service B2B Ordering
  Give wholesale buyers a branded portal to browse tailored catalogs, view stock and customer-specific prices, place and repeat orders, track deliveries, and manage invoices and payments.
• Connect Trading Partners Through EDI Integrations
  Use partner integrations to connect EDI workflows with trading partners and synchronize orders with inventory.
• Track Product Costs More Accurately
  Track cost of goods sold and account for duties, freight, and other fees in landed cost calculations to understand product costs.
• Access Financing Through Cin7
  Review financing options through Cin7 to support cash flow needs, supplier payments, inventory purchases, and business growth.
• Extract Data From Business Documents
  Use document recognition to automate data extraction from documents and reduce manual entry.

Cin7 Omni

Cin7 Omni is a customizable inventory and operations platform for businesses managing complex inventories, multiple sales channels, and fulfillment networks. It connects business locations, suppliers, sales channels, and 3PL providers, with native EDI, extensive integrations, and tools to coordinate inventory and orders. The platform supports multi-entity operations, configurable workflows, procurement, and manufacturing, as well as optional B2B ordering, payment, forecasting, and financing capabilities.

• Coordinate Inventory Across Every Channel
  Connect inventory across channels, locations, suppliers, and fulfillment partners to support a central, current view of stock and operations.
• Connect Directly With Trading Partners
  Manage EDI connections within Cin7 Omni to connect with retailers, distributors, 3PLs, and marketplaces and coordinate electronic supply-chain workflows.
• Sync Orders And Inventory With 3PLs
  Connect fulfillment partners with inventory and order workflows to support accurate stock updates and coordinated order fulfillment.
• Connect More Than 700 Platforms
  Link sales, accounting, and fulfillment tools with the inventory platform to coordinate business workflows across connected systems.
• Forecast Demand And Support Reordering
  Use ForesightAI forecasts and recommendations to plan stock levels, support automated reordering, adjust forecasts, identify product performance patterns, and balance inventory across locations.
• Coordinate Inventory Across Business Entities
  Connect operations across entities and branches with intercompany transaction support, inventory tracking, and automated stock and price adjustments.
• Adapt Workflows To Your Operations
  Configure workflows to fit business requirements and support operations as they expand across online, wholesale, and retail markets.
• Process And Manage Payments Within Cin7
  Accept and manage payments through Cin7 workflows, connect payment data with accounting tools, support multiple payment methods and currencies, and use built-in safeguards and automatic payouts.
• Manage Purchasing And Product Sourcing
  Coordinate purchasing and sourcing activities with inventory visibility across suppliers and fulfillment operations.
• Manage Assembly And Manufacturing Work
  Track assembly and manufacturing workflows, product components, kits, and batch or expiration details as part of connected inventory operations.
• Enable Self-Service B2B Ordering
  Give wholesale buyers a branded portal for product discovery, stock visibility, customer-specific pricing, ordering, delivery tracking, invoices, and payments.
• Access Financing Through Cin7
  Review financing options through Cin7 to support cash flow needs, supplier payments, inventory purchases, and business growth.

3PL Connect

3PL Connect is a Cin7 integration that links inventory and order data with third-party logistics providers and their warehouse management systems. It automates the exchange of sales orders, purchase orders, inventory receipts and updates, stock transfers, product information, shipping confirmations, and tracking details. Businesses can connect to more than 125 3PLs and manage multiple providers from one Cin7 account, with setup support from Cin7’s team.

• Send Orders Automatically
  Move sales orders from Cin7 to a 3PL for fulfillment without manually re-entering order information.
• Keep Stock Levels Current
  Reflect stocktakes, adjustments, and other inventory movements between Cin7 and connected warehouse systems in real time.
• Sync Shipment Updates
  Return shipment confirmations and tracking information to Cin7 automatically after orders ship.
• Connect To 125+ 3PLs
  Choose from a catalog of more than 125 3PLs and warehouse management systems, including global providers and regional specialists.
• Manage Multiple 3PLs
  Run multiple logistics partners through one Cin7 account, supporting fulfillment across regions, channels, or product lines.
• Send Purchase Orders
  Share purchase orders with the 3PL before stock arrives, reducing the need for spreadsheets and manual updates.
• Record Receipts Automatically
  Update Cin7 with inventory receipt information when the 3PL receives incoming stock.
• Track Stock Transfers
  Monitor inventory movements between locations and keep records aligned across fulfillment sites.
• Choose And Change Partners
  Add or shift between logistics partners as business needs change, including when expanding into new regions or choosing a specialist provider.
• Sync Product Information
  Send product details, new SKUs, and updates from Cin7 to the 3PL without manual uploads.
• Launch With Expert Support
  Get help from Cin7's team with integration mapping, automation, and testing as part of setup.

Cin7 onboarding and support

Cin7 onboarding and support helps customers implement the platform, learn how to use it, and get assistance as their needs evolve. Onboarding options include group sessions, personalized one-to-one guidance, and partner-led implementation. Customers can also use Core and Omni Help Centers, 24/7 chat, online ticket submission, and Cin7 Academy courses and learning paths. Premium support and professional services are available as add-ons.

Category: Software Implementation Services

• Get Help Around The Clock
  Customers can seek assistance at any time through chat or submit an online ticket, with dedicated help centers for Cin7 Core and Cin7 Omni.
• Get Up And Running In Four Weeks
  Expert-led group sessions and milestone steps help customers move through implementation on a defined timeline, with a stated goal of getting up and running in four weeks.
• Get Guidance Tailored To Your Business
  Customers receive individual guidance from a dedicated expert who can address their specific needs during setup and training.
• Implement Cin7 With Expert Partners
  Partner-led implementation offers hands-on help for more complex business needs, including support across the customer's software ecosystem and flexible training arrangements.
• Find Answers In Product Help Centers
  Customers can use articles, guides, and FAQs to find information and troubleshoot questions about their Cin7 product.
• Build Skills With Interactive Courses
  Customers can use structured courses and learning paths to develop their knowledge of Cin7 and its inventory management capabilities.
• Access Priority And Proactive Guidance
  The add-on provides priority handling for cases, expert guidance, and proactive consultations to help customers stay on track.
• Add Professional Services Support
  Customers can choose Professional Services as an additional option when they need assistance beyond the listed onboarding and support resources.