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BuildOps, Inc. Unclaimed

Field Service

buildops.com

BuildOps is a mission-driven field service management platform for commercial contractors.

BuildOps is a mission-driven, cloud-based field service management platform that helps commercial contractors run, grow, and profit from their trades. The platform serves a wide range of trades, including HVAC, electrical, plumbing, refrigeration, and fire safety, and provides an integrated set of capabilities to manage sales, dispatch, field data capture, time tracking, invoicing, fleet management, service agreements, and reporting. Built to address the skilled-labor shortage and evolving industry needs, BuildOps emphasizes education, community initiatives, and technology that keeps contractors competitive, compliant, and capable of delivering complex jobs at scale. The company focuses on empowering its customers and teams with practical solutions that translate industry trends into actionable strategies, helping contractors win more work, reduce delays, and improve margins.

To build the system that helps commercial contractors shape the future of the trades.

What we offer

CRM+

Enhance sales performance and streamline operations for mechanical service businesses with CRM+.

buildops.com/products/field-service-crm/

Dispatching

Enhances operational efficiency with smart dispatching and real-time updates for commercial contractors.

buildops.com/products/dispatch-software/

Fleet+

Optimize fleet operations with real-time GPS tracking and proactive maintenance.

buildops.com/products/fleet/

Invoicing

Accelerate cash flow with built-in invoicing tools that ensure faster payments and less administrative overhead.

buildops.com/products/invoicing/

Mobile App

Empowers technicians with essential tools to enhance productivity and accuracy in the field.

buildops.com/products/technician-mobile-app/

Payments+

Accelerates cash flow with integrated payment solutions.

buildops.com/products/payments/

Service Quoting Software

Increase response rates and close more jobs with streamlined quoting processes.

buildops.com/products/service-quoting-software/

Reporting

Gain actionable insights through real-time, role-based reporting for improved decision-making.

buildops.com/products/reporting/

Time Tracking

Streamline payroll processes with precise, real-time time tracking for improved efficiency.

buildops.com/products/time-tracking/

Market segments

Market size by segment

Growth potential (CAGR)

Dispatch and scheduling

0.9 Billion USD11% CAGR

Capabilities to assign, route, and communicate with field technicians in real time, optimizing response times, reducing callbacks, and coordinating work across quotes, jobs, and billing.

Fleet management

30 Billion USD15% CAGR

Manage commercial vehicle operations with real-time GPS tracking, proactive maintenance, fuel/card integration, driver monitoring, and fleet-linked timesheets to improve utilization and safety.

Service quoting and estimating

3.5 Billion USD12% CAGR

Create accurate, on-site or office estimates and proposals using templates, parts catalogs, version tracking, and convert-to-job workflows to accelerate wins and reduce errors.

Invoicing and payments

12.06 Billion USD6.98% CAGR

Automate invoice creation, tracking, reminders, and integrated payment processing (card/ACH) to shorten billing cycles and improve cash flow.

Time and labor tracking

6.12 Billion USD13.6% CAGR

Capture and approve technician time with GPS-enabled timesheets, approval workflows, and payroll/job-cost integration to improve labor accuracy and profitability.

Field service reporting and analytics

0.91 Billion USD13% CAGR

Role-based, real-time reporting and dashboards that turn field data into profitability insights, custom metrics, and operational visibility for dispatch, service, and finance teams.

More information about our offering

CRM+

CRM+ is BuildOps' field service CRM designed exclusively for the mechanical service business. It combines CRM, reporting, mobile surveying, estimating, and proposal generation, with real-time dashboards and forecasting reports to help optimize sales performance and planning.

  • Plan Effectively
    CRM+ empowers users to forecast future requirements, optimizing manpower and financial planning for informed decision-making.
  • Visualize Performance
    Enhances team productivity by providing a centralized view of performance metrics, enabling quick adjustments to strategies.
  • Accelerate Quote Creation
    This tool simplifies the approval process, ensuring quick deal-closing and precise estimating, increasing revenue opportunities.
  • Streamline Proposals
    Quickly create tailored proposals that meet client expectations while shortening sales cycles and enhancing customer satisfaction.
  • Monitor Sales Activity
    This feature allows managers to gauge team effectiveness and focus on areas needing improvement, leading to better overall performance.
  • Capture Data Anywhere
    This feature ensures technicians can log critical information on-site without connectivity issues, improving data accuracy and workflow efficiency.

Dispatching

Dispatching helps coordinate field operations with real-time updates and seamless team communication, reducing callbacks and improving efficiency.

  • Enables Efficient Workflow Management
    Ensures all processes from quoting to invoicing are interconnected, reducing the likelihood of errors and delays in service delivery.
  • Provides Instant Job Updates
    Keeps field teams and office staff synchronized, drastically reducing waiting times and enhancing productivity on-site.
  • Enhances Team Coordination
    Eliminates communication gaps, allowing technicians to get immediate updates about changes and emergencies, fostering a proactive work environment.
  • Optimizes Job Assignments
    Ensures that the best technician for the job is always dispatched, improving first-time fix rates and reducing callbacks.
  • Facilitates Rapid Emergency Dispatch
    Allows dispatchers to make informed decisions swiftly when emergencies arise, ensuring customer satisfaction and safety.

Fleet+

Fleet+ is commercial fleet management software that provides real-time GPS tracking, timesheets, proactive maintenance, driver monitoring, and fuel-management integration to optimize fleet operations.

  • Track GPS Locations Live
    Visualize technician locations live on the Dispatch Board for optimal job allocation.
  • Ensure Accurate Timesheets
    Automated prompts for clocking in/out based on GPS data reduce discrepancies in payroll.
  • Extend Fleet Life
    Timely maintenance interventions mitigate the risk of unplanned outages.
  • Promote Safer Driving
    Monitor driving patterns, offer constructive feedback, and run competitions to encourage safety.
  • Access Fuel Data and Rebates
    Utilize smart fleet cards for efficient fuel management and cost savings.

Invoicing

Invoicing reduces invoicing cycles and improves cash flow with built-in tools to create, send, and track invoices.

  • Generate Invoices Instantly
    Create invoices on-the-spot from quotes and field notes, significantly speeding up the billing process and improving cash flow.
  • Streamline Payment Process
    Transform field notes into invoices seamlessly, ensuring rapid invoice generation and faster payments.
  • Seamless Job Links
    Link invoices directly to jobs and schedules for accurate billing and improved workflow across the platform.
  • Enhance Customer Payment Experience
    Offer multiple payment methods to customers, simplifying the payment process and ensuring faster cash flow.
  • Monitor Invoice Status
    Automatically track invoice statuses in real-time, ensuring no overdue payments go unnoticed, optimizing cash flow management.

Mobile App

Mobile App provides field technicians with an app designed for seamless communication, easy data collection, and standardized workflows.

  • Complete Work Orders Quickly
    Field technicians can easily complete work orders and collect customer signatures directly in the app, ensuring all necessary details are captured efficiently.
  • Streamline Information Flow
    Data captured in the field is automatically synced with the office, ensuring real-time updates and eliminating delays in communication.
  • Maintain Consistent Job Quality
    Using standardized workflows helps technicians avoid mistakes and ensures that every job meets the specified quality standard.
  • Enhance Coordination
    Technicians receive real-time updates about job changes or important alerts, helping them stay informed and agile while on-site.
  • Work Without Disruption
    Technicians can continue documenting their work even in areas with poor internet connectivity, ensuring that no valuable data is lost.

Payments+

Payments+ helps customers manage payments and reduces time spent on payments by significant margins.

  • Streamlines Cash Flow
    Integrating with existing modules ensures a unified approach to manage cash flow, eliminating the hassle of switching platforms.
  • Cuts Payment Time
    Built-in payment tools significantly cut the time required for processing payments, enhancing overall cash flow management.
  • Provides Payment Options
    Offering multiple payment methods allows customers to choose their preferred way to pay, increasing the likelihood of timely payments.
  • Facilitates Easy Transactions
    Eliminates the need for multiple systems by processing everything within BuildOps, ensuring better control over transactions.
  • Ensures Timely Payments
    Automated tracking reduces manual errors and provides real-time updates on payment statuses, ensuring that all transactions are processed efficiently.

Service Quoting Software

Service Quoting Software enables faster, more reliable quotes with version tracking, templates, and on-site quoting capabilities.

  • Streamline Workflow
    Eliminate manual entry by directly converting accepted quotes into job tasks.
  • Accelerate Approval Process
    Enable technicians to create quotes on site, speeding up the approval and job commencement.
  • Increase Response Rates
    Enhance your chances of securing jobs with timely and intelligent quote follow-ups.
  • Speed Up Quoting
    Use pre-defined templates and catalogs to generate quotes quickly and accurately.
  • Maintain Quote Integrity
    Access a full history of quote changes, ensuring clarity and preventing confusion.
  • Enhance Follow-Up Efficiency
    Stay updated on quote status and engage proactively with clients.

Reporting

Field Service Reporting provides real-time, role-based reporting across the operation, reducing dependence on spreadsheets.

  • Access Live Data Instantly
    Get immediate access to critical operational data, making it easier to spot trends and address issues before they impact performance.
  • Identify High-Value Customers
    Understand which customers and services contribute the most to your bottom line, enabling targeted growth strategies.
  • Simplify Data Management
    Reduce administrative overhead and the risk of errors with a streamlined reporting process that integrates directly within the system.
  • Tailored Data Views
    Empower different teams with relevant metrics at their fingertips, fostering better collaboration and aligned goals.
  • Measure Key Performance Indicators
    Monitor specific KPIs that matter most to your operation, enabling informed decision-making.

Time Tracking

Time Tracking captures labor data to improve payroll accuracy and job costing, reducing administration time.

  • Ensure Accurate Time Entries
    Technicians can log hours and breaks via mobile apps, geotagging entries to confirm onsite work.
  • Streamline Payroll Processing
    Export clean, customized payroll files directly from the platform, minimizing errors.
  • Monitor Labor Costs Live
    Allocate burden rates and overhead by job or phase to improve budgeting and billing accuracy.
  • Enable Quick Timesheet Approvals
    Crew managers can review, edit, and approve timesheets directly within the platform for faster payroll processing.

References

Methodology and sourcing behind the figures shown above.

Dispatch and scheduling

Estimated dispatch & scheduling market derived from global Field Service Management (FSM) market figures in the search results (USD ~5.1–5.37B in 2025). Dispatch & scheduling is a solution subsegment of FSM; I assumed it represents roughly 15%–18% of overall FSM software revenue (consistent with standalone service-dispatch software market sizing in the results). CAGR estimated in line with reported FSM growth (≈10.7%–12.5%) and dispatch/software-specific reports (~9.7%), producing a conservative blended CAGR of ~11% for the dispatch & scheduling segment.

Fleet management

Multiple market reports place the global fleet management market (broad telematics, software, services, hardware) in the mid‑20s to low‑30s billion USD range for 2025 (approximately $23.8–$32.9B). Forecast CAGRs in the search results vary by scope (software-only vs full market) from ~10% to ~17% (some higher for software subsets). I selected ~$30B (2025 scale) as a central current market-size estimate and ~15% CAGR as the growth potential reflecting consensus high-single to mid‑teens forecasts driven by telematics, SaaS adoption, IoT/AI, electrification and regulatory drivers.

Service quoting and estimating

Search results provided market-sizing methodology (top-down and bottom-up) used to build the estimate. No explicit market size or CAGR for service quoting/estimating was present, so I used industry comparables (field service management and CPQ software markets) and adoption drivers (cloud/mobile adoption, integration with FSM/ERP, digitization of trades/contractors) to estimate a global annual market of roughly $3.5B and a growth potential around 12% CAGR.

Invoicing and payments

Primary estimate uses Market Research Future’s billing & invoicing software figures (2025 market size USD 12.06B; CAGR 6.98% for 2025–2035) as the closest match to the invoicing+payments automation segment. Alternative figures in the results show a lower BRI estimate (USD 6.57B in 2026 with 15.23% CAGR to 2035) for billing/invoicing software and a much broader Payments & Billing market estimate (USD 130.64B in 2025, CAGR 10.2%) reflecting wider payment-processing scope. Differences reflect varying scope and methodologies; MRFR was used as the primary, conservative industry-source for this segment.

Time and labor tracking

Search results from multiple market-research reports converge on a mid-2020s global time/time-and-labor tracking software market around USD 6 billion, with consistent growth forecasts in the low-to-mid teens CAGR. Two independent reports (Market Research Future; Mordor Intelligence) both report ~USD 6.1B (2025) and CAGRs ~13–13.6%. Other reports frame a broader/larger labor-productivity category (Coherent: US$9.2B in 2026, 14% CAGR) or offer alternate baselines (Fact.MR: US$3.8B in 2025, 15.5% CAGR). Using the consensus figures from MRFR and Mordor as primary evidence, I estimate the market at ~USD 6.12B with growth potential ~13.6% CAGR.

Field service reporting and analytics

Estimate based on service-analytics and FSM market data in the search results. KBV Research reports service-analytics at USD 698.3M (2023) with 14.7% CAGR to 2031, which projects to ~USD 0.9B by 2025. FSM total-market reports (USD ~5.0–6.1B in 2025 across sources) indicate reporting & analytics is a material subsegment; consensus FSM CAGRs range ~10–12.5%. I therefore estimate the field-service reporting & analytics market at ~USD 0.91B (circa 2025) with growth potential ~13% CAGR (midpoint between analytics-specific and FSM solution growth rates).

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