Bloomreach

Unlock personalized customer experiences with Bloomreach's Loomi AI platform.

Enhance engagement and revenue with AI-driven, personalized email campaigns.

Enhance customer loyalty and streamline workflows with AI-driven marketing automation.

Enhance customer experience and boost revenue through intelligent and personalized ecommerce search.

Enhance your e-commerce with an AI shopping agent that improves customer engagement and boosts conversion rates.

Create Dynamic E-Commerce Experiences with a Headless CMS.

Unifies and activates customer data in real time for personalized marketing experiences.

Personalizes site search, autocomplete, faceted navigation, and merchandising controls to improve product discovery and on‑site conversions.

Products: Ecommerce Search, Conversational Shopping Agent, Data Engine, Loomi AI

Real-time unification, profile management, segmentation, and activation of customer data to support personalization and analytics.

Products: Data Engine, Loomi AI

Real-time behavioral personalization and AI-driven recommendation capabilities to tailor experiences and improve engagement and conversion.

Products: Loomi AI, Ecommerce Search, Conversational Shopping Agent, Marketing Automation, Email Marketing

Automating and orchestrating multi-channel campaigns using agentic workflows and integrations to execute personalized marketing at scale and streamline operations.

Products: Marketing Automation, Email Marketing, Data Engine, Loomi AI

Composable headless CMS for building and delivering storefront and content experiences with APIs, drag-and-drop page building, and MACH-certified integrations.

Products: Headless CMS

Loomi AI

Loomi AI is Bloomreach's AI-powered intelligence platform that powers all Bloomreach solutions, enhancing customer interactions and facilitating data-driven insights across channels.

• Delivers Personalized Experiences
  By analyzing real-time customer data, Loomi AI creates tailored experiences across email, web, and apps, enhancing customer engagement and loyalty.
• Enhances Decision Making
  Marketers gain deeper insights into customer behavior, leading to smarter and data-driven marketing strategies.
• Creates Single Customer View
  This allows businesses to understand shopper intent better and deliver relevant offers and experiences.
• Orchestrates Marketing Across Channels
  Loomi AI ensures that messaging is consistent and personalized, leading to improved customer experiences and retention.
• Increases Efficiency
  This allows teams to focus on strategic initiatives while Loomi AI manages the execution of campaigns automatically.

Email Marketing

Email Marketing enables AI-driven personalization for email campaigns, as part of Bloomreach's Marketing Automation. This integrates customer behavior data for tailored communications, enhancing engagement and revenue generation across channels.

• Deliver Personalized Emails
  Utilize real-time data and customer insights to create tailored email campaigns that resonate with individual preferences, maximizing engagement and conversions.
• Optimize Campaigns Automatically
  Leverage AI to continuously learn from campaign data, adjusting strategies in real time to improve engagement rates and ROI.
• Integrate Across Channels
  Create a cohesive marketing strategy by connecting email campaigns with SMS, web personalization, and other digital channels for enhanced customer experiences.
• Analyze Campaign Performance
  Utilize comprehensive analytics to measure the success of campaigns and gather insights for future strategies.
• Create Stunning Emails Easily
  Empower marketers with intuitive tools to design engaging email templates without needing advanced technical skills.

Marketing Automation

Marketing Automation personalizes across 13+ channels using Loomi AI to anticipate customer needs and reduce manual work.

• Anticipate Customer Needs
  Utilize real-time data and AI to understand customer preferences and enhance engagement.
• Personalize Across Channels
  Deliver tailored messages through various platforms to improve customer experience.
• Automate Campaign Management
  Leverage AI to streamline your campaign processes and maximize performance.
• Monitor Campaign Effectiveness
  Track key metrics to make informed decisions and optimize marketing strategies.
• Connect Multiple Tools
  Enhance capabilities by integrating with existing systems for a unified approach.
• Streamline Processes
  Increase operational efficiency by automating repetitive marketing tasks.

Ecommerce Search

AI-native commerce search that maximizes revenue per visitor, with autonomous search capabilities powered by Loomi AI.

• Maximize Revenue Per Visitor
  Utilizes AI to ensure customers find what they are looking for quickly, increasing conversion rates.
• Connect Shoppers to Desired Products
  By focusing on intent, it enhances the relevancy and accuracy of search results for users.
• Continuously Improve Search Relevance
  The AI engine learns from each customer interaction to refine search accuracy and increase sales.
• Enhance Customer Journey
  Utilizes customer data and insights to provide relevant product recommendations, boosting engagement and sales.
• Engage with Customers Conversationally
  Allows customers to ask questions and receive tailored product suggestions in real-time.
• Data-Driven Decision Making
  Empowers businesses to make informed adjustments and optimize search strategies for better performance.

Conversational Shopping Agent

AI-driven shopping conversations that scale your online sales experience, guiding shoppers to the right purchase instantly.

• Enable Seamless Customer Interaction
  The AI shopping agent interacts with customers in real-time, answering queries and providing personalized recommendations based on browsing history and preferences.
• Facilitate Quick Purchase Decisions
  Provides immediate assistance, helping customers navigate product selections with ease, leading to an increase in conversion rates.
• Increase Customer Satisfaction
  Utilizes customer insights and behaviors to present relevant product offers that enhance shopping experiences.

Headless CMS

Go headless for ecommerce with Bloomreach Content. Build pages with a drag-and-drop builder, connect with storefronts, and use delivery APIs, connectors, and a MACH-certified solution.

• Build Pages Easily
  Empower business users to create and manage pages without needing extensive technical skills.
• Future-Proof Your Commerce
  Leverage a modern architecture that supports continuous innovation and flexibility.
• Preview Changes Instantly
  View modifications in real-time to ensure content meets brand standards before publishing.
• Connect Seamlessly
  Quickly link your CMS with existing e-commerce platforms for rapid deployment.
• Modify On the Spot
  Easily make changes to content while viewing the page, enhancing workflow efficiency.
• Enable Developer Flexibility
  Utilize robust tools to customize and enhance functionality tailored to your business needs.
• Empower Development Teams
  Utilize robust APIs and connectors to streamline integrations and enhance site functionality.
• Ensure Unified Branding
  Align your content with brand guidelines automatically for a cohesive customer experience.
• Manage Links Effectively
  Simplify the handling of links to optimize navigation and improve SEO strategies.

Data Engine

The Data Engine unifies, enriches, and activates your customer and product data in real time. It provides a single marketing view of the customer, enabling marketers to access insights quickly and effectively.

• Connect All Customer Data
  Integrate various customer data sources to build a comprehensive and dynamic customer profile, facilitating quick responses to customer interactions.
• Access Comprehensive Customer Insights
  Utilize detailed insights into customer behavior, enabling targeted marketing strategies and improved personalization.
• Ensure Data Control and Compliance
  Empower your marketing teams with full control over data imports while ensuring adherence to privacy regulations.
• Simplify Data Management
  Streamline data management processes by enabling marketers to set the cadence for data imports based on campaign needs.
• Enhance Audience Targeting
  Utilize custom audience segments to improve targeting accuracy, enhancing campaign effectiveness through tailored marketing.