Auxis Grant Thornton

Access skilled regional talent, collaborate in aligned time zones, reduce operating costs, and modernize operations through scalable nearshore delivery.

Improve shared services performance, customer experience, and efficiency while identifying opportunities for automation, expansion, and sustained value.

Modernize and scale finance operations, strengthen controls, improve efficiency, and gain faster insights through advisory, technology, and operational execution.

Outsource critical front- and back-office work to improve productivity, service quality, scalability, and operational performance while freeing teams to focus on core competencies.

Modernize operations with tailored digital strategy, implementation, and ongoing support to build capabilities, improve experiences, and pursue sustainable efficiencies.

Modernize IT operations, strengthen infrastructure resilience, and improve performance through integrated advisory, technology, managed services, and nearshore execution.

Coordinate integrations and carve-outs to capture synergies, improve operations, and limit disruption through hands-on execution support.

Scale development capacity with specialized nearshore talent, flexible teams, and aligned collaboration while reducing costs and supporting business priorities.

Turn AI potential into secure, scalable business solutions that streamline workflows, support decisions, and build operational value.

Nearshore outsourcing

Auxis Grant Thornton provides nearshore business process and IT outsourcing through delivery centers in Latin America, including Costa Rica and Colombia, with regional support hubs and global delivery capabilities. Services span finance and accounting, IT, business operations, and digital transformation. The model combines skilled talent, English proficiency, cultural alignment, and U.S. time-zone compatibility with technology, automation, and continuous process improvement. Solutions are tailored to client needs and support complex, judgment-intensive work as well as transactional processes.

Category: Business Process Outsourcing Services

• Access Specialized Regional Talent
  Draw on experienced professionals and specialized skills for complex, judgment-intensive work and transactional processes.
• Scale Delivery Across Regions
  Use established Latin American centers and regional hubs, with the option to extend delivery globally as business needs change.
• Collaborate In Aligned Time Zones
  Work with teams during aligned business hours and benefit from cultural familiarity that supports responsive communication and integration with client organizations.
• Reduce Operating Costs
  Use regional delivery to capture labor arbitrage while retaining access to skilled talent and aligned collaboration.
• Outsource Critical Business Functions
  Access tailored nearshore support across finance, IT, business operations, and digital transformation.
• Improve Processes With Technology
  Integrate automation, analytics, and other technologies into operational delivery to support productivity and ongoing improvement.
• Tailor Delivery To Business Needs
  Adapt services to business priorities with attention to operational visibility, accuracy, compliance, and accountability for results.

Shared Services Optimization

Auxis helps organizations improve established shared services and global business services operations through benchmarking, maturity assessments, automation, customer feedback, expansion planning, outsourcing recommendations, and governance reviews. Services identify and prioritize improvement opportunities, develop implementation roadmaps, and support continuous improvement to help create streamlined operations with cost savings and sustained business value.

• Compare Performance Against Peers
  Compare productivity, cost, and service metrics with industry benchmarks to identify where operations can improve.
• Prioritize And Implement Automation
  Understand digital maturity, select automation opportunities, and move from assessment to implementation and ongoing support.
• Strengthen Governance And Performance
  Improve oversight through review of service measures, reporting, process ownership, and governance practices.
• Identify Service Gaps
  Use business-user feedback to understand service perceptions and guide actions to address gaps.
• Evaluate Expansion And Outsourcing
  Assess potential functional and geographic growth and determine where outsourcing may fit within a hybrid operating model.

Finance Transformation Services

Auxis Grant Thornton supports finance transformation from strategy through implementation, combining finance advisory, digital capabilities, and operational execution. Services include finance optimization assessments, finance operating model design, shared services strategy and implementation, finance and accounting outsourcing, automation, BI and analytics, process improvement, and Oracle NetSuite ERP implementation. Shared services work can include leadership alignment, operational assessment, scope and location decisions, operating model design, business cases, roadmaps, migration, change support, go-live, and stabilization. Engagements can address targeted improvements or enterprise-wide transformation, with nearshore delivery and structured governance.

• Design A Scalable Operating Model
  Align leaders on objectives and define how finance or shared services should operate, including scope, locations, governance, and service expectations.
• Prioritize Finance Improvement Opportunities
  Build a structured view of finance operations and improvement opportunities to guide modernization efforts.
• Plan And Fund Transformation
  Provide a financial basis for decisions and a structured sequence of next steps to guide migration and implementation.
• Scale Finance Operations With Nearshore Teams
  Extend finance teams with operational support across core processes, with delivery that can scale as business needs change.
• Execute And Stabilize Transformation
  Coordinate implementation activities and support teams through migration, go-live, and stabilization against expected performance and service levels.
• Redesign And Automate Finance Processes
  Improve finance work through process redesign, standardization, workflow automation, and ongoing support for automation solutions.
• Build Finance Insights And Reporting
  Develop data warehouses and dashboards and plan analytics capabilities to support finance reporting and decision-making.
• Track Results And Continue Improving
  Review expected financial outcomes and advance continuous improvement as the transformed operation develops.
• Protect Continuity During Transformation
  Apply governance and transition oversight intended to maintain continuity and performance as finance processes and operating models change.
• Implement NetSuite Modules And Integrations
  Implement specified NetSuite modules and integrations, with attention to automation opportunities.

Business Process Outsourcing

Auxis Grant Thornton provides customized business process outsourcing for back-office functions and front-office support. Dedicated nearshore teams integrate into client workflows and deliver finance and accounting, customer service, human resources, healthcare revenue cycle management, loan operations, restaurant audits and brand protection, and other business operations. The model combines skilled Latin American talent with AI, automation, analytics, and continuous process improvement to support scalable operations, service quality, and business transformation.

Category: Business Process Outsourcing Services

• Scale With Skilled Nearshore Teams
  Access nearshore capacity and talent that can scale with business needs while supporting close collaboration with internal teams.
• Modernize Finance Operations
  Transfer finance activities to skilled teams and combine execution with technology and continuous improvement.
• Improve Customer Support
  Manage customer interactions across service activities and channels, with support for responsive care, issue resolution, and changing demand.
• Support Healthcare Revenue Cycles
  Outsource key revenue cycle activities from coverage checks and claims through billing and collections, with attention to healthcare compliance requirements.
• Streamline Loan Processing
  Support application processing and borrower service with workflows intended to improve processing speed, accuracy, and productivity.
• Protect Restaurant Standards
  Review store operations remotely, identify gaps, and guide remediation while increasing coverage and reducing the logistical burden of in-person audits.
• Improve Processes With AI And Automation
  Apply technology and ongoing process improvement within service delivery to support productivity and operational performance.
• Relieve HR Administrative Work
  Delegate recurring HR administration and employee support so internal teams can focus on other priorities.
• Tailor Delivery And Track Results
  Align services to business needs with attention to operational visibility, accuracy, compliance, and accountable value realization.
• Match Services To Industry Needs
  Tailor outsourced operations to distinctive industry requirements and workflows.

Digital Transformation Services

Auxis Grant Thornton supports organizations through digital transformation, from opportunity assessment and strategy through implementation, operations, and optimization. Services include digital maturity and operational assessments, business application selection, intelligent automation and RPA, AI, test automation, BI and analytics, application and platform modernization, and program management. Automation services include opportunity assessment, process redesign, implementation, Center of Excellence design and operations, managed services, and performance support. Analytics services include maturity roadmaps, data cleanup, modeling, data warehouses, dashboards, predictive analytics, and managed support. Test services include strategy, script development, execution, reporting, defect analysis, and CI/CD integration. Engagements can be tailored to a function or enterprise and delivered through consulting or outsourcing models.

• Tailor Transformation To Business Goals
  Choose a focused or enterprise-wide program and receive support across the transformation journey, from strategy through implementation and operations.
• Assess Maturity And Set Priorities
  Understand the current state, identify opportunities, and define transformation priorities aligned with business goals.
• Implement And Scale Automation
  Identify and prioritize automation opportunities, implement solutions, and support their operation and expansion.
• Govern And Operate Automation Programs
  Build the program structure and ongoing support needed to manage automation delivery, quality, and performance as initiatives grow.
• Implement Artificial Intelligence
  Add AI capabilities through implementation projects tailored to the organization’s transformation program.
• Build Analytics And Reporting Capabilities
  Create a data foundation, models, warehouses, and dashboards and maintain analytics as business needs evolve.
• Improve Quality With Automated Testing
  Automate tests and integrate continuous feedback into delivery pipelines to support issue resolution, test coverage, and faster releases.
• Modernize Business Applications
  Evaluate applications and update platforms through implementation projects aligned with transformation goals.
• Manage Transformation Programs
  Receive program management and implementation support while delivering transformation projects and new capabilities.

IT Modernization Services

Auxis Grant Thornton helps organizations modernize IT through advisory, technology, and nearshore execution. Services span IT help desk and endpoint support, infrastructure and data center management, cloud transformation, managed security, digital workplace solutions, and RPA. Delivery includes 24/7 monitoring and support, incident and request management, cloud strategy and migration, security operations, disaster recovery, structured governance, and continuous improvement. Services are tailored to business needs and use automation and monitoring to support resilient, scalable IT operations.

• Resolve User Support Needs
  Support users through incident handling, troubleshooting, endpoint services, and escalation, with round-the-clock coverage and service models that can scale.
• Manage Critical IT Environments
  Maintain and monitor infrastructure across data center and cloud environments, with support for core systems, networks, storage, and databases.
• Modernize And Manage Cloud Operations
  Move through cloud planning, migration, and ongoing management with security, governance, and cost considerations tailored to business needs.
• Strengthen IT Security
  Gain security expertise, monitoring, governance, and response capabilities aligned to the organization’s environment.
• Protect Continuity And Restore Operations
  Support resilient infrastructure through data protection, disaster recovery, and restoration of critical IT systems.
• Resolve IT Issues Around The Clock
  Access continuous monitoring and support to address issues and maintain service availability.
• Continuously Improve IT Operations
  Use governance, performance measures, and improvement practices to move toward proactive, scalable IT services.
• Automate IT Operations
  Apply automation to IT incidents and alerts and progress RPA initiatives from opportunity identification through ongoing management.
• Access Nearshore IT Talent
  Work with nearshore teams that support real-time collaboration and scalable IT operations.
• Enable Connected Workplaces
  Coordinate collaboration, communication, device management, hybrid work, and desktop virtualization.

M&A integration and carve-out services

Auxis provides operational advisory and hands-on execution support for mergers, integrations, and carve-outs, from pre-deal diligence and pre-close planning through migration, stabilization, and optimization. Services include synergy planning and capture, systems integration, organizational and process redesign, risk mitigation, and project and workstream leadership. Auxis can also provide operational teams and nearshore shared services to help establish or run critical functions during deal execution.

• Define A Deal Execution Roadmap
  Translate the deal vision into planned end-state operations, synergy targets, risk plans, and coordinated execution.
• Coordinate Workstreams And Milestones
  Coordinate functions around shared goals, track milestones, and help address execution barriers.
• Transition Processes, Systems, And Teams
  Coordinate operational changes across processes, systems, people, controls, and suppliers.
• Extend Your Team Through Deal Execution
  Add tactical capacity to integration and carve-out work while the organization continues day-to-day operations.
• Stand Up Teams For Critical Operations
  Provide operational teams to plug gaps, support newly established operations, and help address labor shortages.
• Track Synergies And Improve Performance
  Monitor results and pursue operational efficiencies through ongoing support and improvement after implementation.
• Manage Deal Risks And Change
  Address workstream risks and support communication and change management during integration or carve-out activities.
• Assess Deal Readiness And Operational Needs
  Review target operations and inform transaction planning through early research and due diligence.

Nearshore software development

Auxis provides nearshore software development through IT staff augmentation and managed teams, with certified engineers from Costa Rica, Colombia, and other Latin American hubs. Teams can support existing developers, fill skill gaps, provide operational support, take on long-term projects, or contribute specialized expertise. Services span front-end and back-end development, mobile development, DevOps and cloud operations, security, infrastructure, and agile delivery. Flexible team structures, time-zone compatibility, project management, and tailored software solutions support collaboration with in-house teams and changing business needs.

Category: Custom Software Development Services

• Access Certified Nearshore Engineers
  Bring certified, specialized software engineers into development work through Latin American delivery centers.
• Match Teams To Project Needs
  Choose team support, managed teams, operational capacity, or specialized project expertise based on requirements.
• Scale Teams As Needs Change
  Adjust delivery capacity to changing project requirements.
• Cover Diverse Engineering Needs
  Support application, mobile, DevOps, cloud, security, infrastructure, and agile delivery work.
• Collaborate In Compatible Time Zones
  Coordinate development with nearshore professionals during compatible working hours.
• Build Software Around Business Needs
  Use agile project management and tailored development to support business requirements and project delivery.
• Apply Supported Development Technologies
  Use the listed cloud, back-end, front-end, and mobile technologies to support development across platforms.

AI Business Solutions

Auxis Grant Thornton provides end-to-end AI business solutions to help organizations move from AI vision to practical outcomes. Services are tailored to AI adoption stage and include model evaluation and deployment, data readiness, governance, and security. Support spans discovery, solution design, implementation, and continuous optimization, with offerings including Agentic AI, Generative AI, intelligent document processing, specialized AI, communications mining, Autopilot for Everyone, and AI Center of Excellence services.

Category: AI Development Services

• Guide AI From Discovery Through Optimization
  Work with one provider across opportunity discovery, solution design, implementation, and ongoing optimization.
• Scale AI With Readiness And Governance
  Prepare data, governance, and security foundations to support broader AI adoption.
• Automate Workflows With AI
  Apply adaptive AI agents and large language models to automate workflows and respond to changing business requirements.
• Establish And Sustain AI Programs
  Build AI and automation programs with support for opportunity identification, product evaluation, process integration, and governance.
• Extract And Process Business Documents
  Automate document handling by extracting and interpreting information from structured and unstructured documents.
• Tailor AI To Business Needs
  Select prebuilt or custom AI solutions aligned with industry and business requirements.
• Analyze Communications And Automate Responses
  Derive insights from business communications, identify trends, automate responses, and trigger follow-up actions.
• Set Up And Train UiPath Autopilot
  Configure and train Autopilot and use it to discover and develop business automation use cases.