AireSpring

Simplify network operations, reduce IT workload, and keep distributed locations connected through managed services and one accountable provider.

Improve network performance and security while simplifying management across branches, remote users, and multi-location enterprise environments.

Help teams connect and collaborate with cloud-based voice, communications features, and managed support for business and enterprise environments.

Connect international locations through flexible, managed networks with consolidated procurement, monitoring, support, and billing.

Connect global locations over a private network designed to improve reliability, reduce latency, and support consistent application performance.

PIAC helps users in China access global resources and mission-critical applications through stable connectivity and managed service support.

Simplify enterprise mobility, control costs, and keep teams connected with managed carrier, device, and support services.

Give IT teams clearer network visibility and help them detect issues earlier, automate response, and reduce disruption across distributed environments.

Provide secure, identity-based access for remote and hybrid teams while reducing attack surface and IT management work.

Connect remote and multi-location business sites with managed Starlink internet, centralized network visibility, and round-the-clock monitoring and support.

Restore connectivity to remote devices faster, reduce downtime, and avoid costly onsite technician visits.

Simplify global procurement and delivery while coordinating deployments across international locations.

Help partners quote AireSpring services in real time and prepare proposals, including dedicated internet connectivity quotes across Canada.

Managed Connectivity

AireSpring Managed Connectivity simplifies connectivity and communications for enterprises and multi-location businesses. It sources and manages network connections across providers, locations, and technologies, with one contract, one bill, and one support contact. Services include custom network design, deployment, 24/7/365 monitoring and restoration, third-party circuit support, and AIreCONTROL visibility and automation. Global options include internet access, private networking, and hybrid deployments.

• Detect And Resolve Connectivity Issues
  Receive continuous network monitoring and restoration support, including assistance coordinating with carriers when service issues affect AireSpring or third-party circuits.
• Connect Locations Across Multiple Carriers
  Source connectivity for distributed locations through AireSpring’s carrier and ISP ecosystem rather than coordinating each provider separately.
• Simplify Vendor And Billing Management
  Consolidate provider relationships, billing, and support through one managed partner, reducing the administrative effort of coordinating multiple vendors.
• Identify Issues And Optimize Performance
  Use AIreCONTROL’s monitoring, analytics, and automated incident handling to gain visibility into network performance and address potential disruptions proactively.
• Adapt Connectivity To Location Needs
  Choose among public internet, private backbone, and hybrid deployment options to accommodate the connectivity requirements of remote and international locations.
• Choose Suitable Access Technologies
  Select from a range of internet, private networking, and access technologies to serve different business locations and network requirements.
• Manage Networks From Design Through Support
  Coordinate network design, deployment, monitoring, and support through one provider, with field services available for on-site technical requirements.
• Add Security To Managed Networking
  Access managed networking options that incorporate security technologies, including Secure SD-WAN, SASE, Zero Trust, and advanced threat detection.

Managed SD-WAN, SD-Branch, SASE & Security

AireSpring provides fully managed networking and security services for multi-location enterprises, including SD-WAN, SD-Branch, SASE, and security solutions. It works with providers such as Arista VeloCloud, Cato, Fortinet, and Cisco to design solutions around performance, security, scalability, and cost requirements. Services include intelligent traffic management, centralized network administration, cloud-delivered security, and support for users and branches across locations.

• Match Solutions To Business Needs
  Choose networking and security services designed around organizational requirements rather than a single standard configuration.
• Optimize Network Traffic
  Intelligent routing and application-aware policies help improve application performance and allocate network resources according to business priorities.
• Secure Access From Any Location
  Users can access applications and data through a managed service designed to provide consistent protection across remote and distributed environments.
• Protect Network Traffic
  Integrated security capabilities help protect network traffic, data, and applications across enterprise locations and users.
• Manage Networks Centrally
  Centralized management and visibility help IT teams oversee network and security environments across multiple locations.
• Unify Branch Networking And Security
  An integrated branch approach brings network and security functions together and supports consistent management across branch locations.
• Verify Users And Devices
  Identity and device verification before application access supports stricter access controls for users and devices.
• Detect And Resolve Network Issues
  Monitoring and proactive ticket handling help identify network issues and coordinate their resolution across providers.
• Maintain Connectivity During Outages
  Automatic link or appliance failover helps maintain service when a connection or device becomes unavailable.
• Simplify Solution Deployment
  Design, engineering, project management, and implementation support help customers deploy SD-WAN and related services across their locations.
• Improve Cloud Application Access
  Cloud connectivity options are designed to support efficient access to enterprise cloud services and applications.
• Connect Global Enterprise Locations
  Global service delivery and provider options support enterprise network and security deployments across multiple locations.

Cloud voice communications

AireSpring’s cloud voice communications services include UCaaS, CCaaS, Microsoft Teams Direct Routing, SIP trunking, and POTS replacement solutions. AirePBX brings enterprise voice, mobility, messaging, presence, voicemail, call management, and collaboration into a cloud UCaaS platform, with Business and Enterprise options. Microsoft Teams Direct Routing integrates external calling with Teams using AireSpring’s nationwide SIP network and certified session border controllers. Services can include managed implementation, monitoring, connectivity, and ongoing support. Solutions also support migration of legacy analog lines and specialty systems to cloud-based connectivity.

Category: Business VoIP Services

• Bring Voice And Collaboration Together
  Bring voice, mobility, messaging, presence, voicemail, call management, and collaboration together in one cloud UCaaS solution.
• Unify Business Communications
  Access cloud-based unified communications and contact center services through AireSpring’s communications portfolio.
• Manage And Route Business Calls
  Use call routing, auto attendants, hunt groups, queues, transfers, and other call-handling options to direct and manage business calls.
• Enable External Calling In Teams
  Connect Microsoft Teams with external calling capabilities through AireSpring’s SIP network, allowing users to make and receive calls through the Teams application.
• Reroute Calls During Disruptions
  Use available call rerouting, overflow, and backup options to help maintain voice connectivity during service disruptions.
• Get Managed Deployment And Support
  Receive implementation and ongoing assistance from AireSpring teams, with service management and troubleshooting support for communications solutions.
• Coordinate Voice And Network Services
  Manage communications alongside underlying connectivity through one provider, with visibility and support options for customers using AireSpring-provided connectivity.
• Call From Supported Devices
  Enable business calling from supported desk phones, desktop computers, and mobile devices.
• Keep And Provision Business Numbers
  Retain existing numbers through number porting and access virtual numbers and additional DIDs for supported locations.
• Replace Legacy Analog Phone Lines
  Modernize eligible legacy POTS lines for voice and specialty systems with managed replacement options, deployment support, and available backup features.
• Extend Communications Capabilities
  Add listed options such as business SMS, call recording, reception-console functionality, internet fax, CRM integration, and online administration.
• Extend Business Calling Options
  Access available calling options including toll-free calling, E911, international calling, and directory listing.

Global Connectivity

AireSpring Managed Global Connectivity helps enterprises source, deploy, monitor, and support connectivity across international locations through one managed provider. It offers Dedicated Internet Access, broadband, MPLS, EVPL, and E-LAN over fiber, cable, and satellite, with Over-the-Top, Private Global Backbone, and hybrid deployment options. Its ecosystem spans more than 190 countries and includes over 265 carriers and cable companies. AIreCONTROL provides real-time monitoring and performance metrics, while AireSpring works with ISPs to resolve outages. Services can be consolidated into a single bill, with global SLA assurance for the Private Global Backbone.

• Connect Locations Across 190+ Countries
  Use AireSpring’s carrier and cable-company ecosystem to source internet connectivity for business locations around the world.
• Choose Connections To Fit Each Location
  Select from multiple connection types and delivery technologies to address the different needs of international locations.
• Adapt Network Deployment To Your Needs
  Choose an OTT, private-backbone, or hybrid deployment to meet diverse remote-location requirements.
• Connect Sites Over A Private Global Network
  Use a dedicated global network with geographically distributed PoPs and a single-provider global SLA for connectivity across locations.
• Monitor Connections And Resolve Outages
  View network performance at remote locations and receive monitoring and support for connectivity issues, including coordination with ISPs to resolve outages.
• Support Consistent Network Performance
  Rely on SLA-backed performance for the Private Global Backbone, including benchmarks focused on latency and service quality.
• Manage Circuits Through One Provider
  Consolidate last-mile circuit procurement and provisioning through one provider instead of coordinating multiple vendors and support organizations.
• Simplify Billing And Support Coordination
  Manage global connectivity through one bill and one point of accountability rather than handling billing and support across multiple providers.
• Improve Access To Global Resources From China
  Provide mainland China locations with internet access to global resources and improved access to international websites and services.
• Connect Locations To Cloud Applications
  Connect global locations to multiple-cloud services and SaaS applications to support application access across the enterprise.
• Coordinate Equipment Delivery And Deployment
  Coordinate shipping, installation, testing, and activation of equipment and services across international destinations.

Global Private Network

AireSpring’s Global Private Network provides a private global Layer 2 network for enterprises, using edge-to-edge connectivity and Over-the-Top Dynamic Multi-Path Optimization tunnels through 100 global points of presence. It is backed by a single-provider global SLA focused on latency and offers flexible deployment options, including hybrid connectivity that combines the network with last-mile public internet. The network is designed to support reliable communication, high-speed data transfer, and consistent application performance across international locations.

• Connect Locations Across A Private Global Network
  Connect international locations through a private Layer 2 network, giving enterprises dedicated global network infrastructure for communication and data transfer.
• Reach Global Locations Through 100 Network PoPs
  Uses a globally distributed network of 100 points of presence and OTT tunnels to provide connectivity between enterprise locations around the world.
• Support Performance With A Global SLA
  Provides a single-provider global SLA with a focus on latency, setting performance benchmarks to support real-time communication and responsive applications.
• Combine Private And Public Network Options
  Choose OTT or hybrid deployment options, including a managed configuration that combines the Global Private Network with last-mile public internet.
• Improve Global Network Performance And Responsiveness
  Support efficient communication and responsive applications across international locations through high-speed data transfer, low latency, and an SLA focused on latency.
• Deliver Applications Faster And More Consistently
  Use optional capabilities intended to improve application delivery speed and consistency, including the option to combine the network with Global SD-WAN.

Premium Internet Access China (PIAC)

AireSpring’s Premium Internet Access China provides enhanced internet connectivity to and from China, addressing challenges associated with the country’s internet infrastructure and regulations. Combining an Arista VeloCloud SD-WAN edge appliance with AireSpring’s Private Global Backbone, PIAC is designed to provide faster, more consistent connections, improved access to international websites and services, and enhanced security. The fully managed service supports users in China who need access to mission-critical applications and global resources, including cloud applications and ERP systems.

• Access Global Applications From China
  Helps users in China reach international websites, services, cloud applications, and ERP systems that regular direct internet access may limit or restrict.
• Stabilize Long-Distance Internet Connections
  Combines SD-WAN with AireSpring’s Private Global Backbone to address unpredictable internet performance over long distances and support more stable connectivity.
• Enhance Security While Navigating Restrictions
  Provides enhanced security measures as part of internet connectivity designed for the infrastructure and regulatory challenges in China.
• Receive Managed Design And Implementation
  AireSpring provides implementation, design, and engineering services as part of the PIAC offering.
• Simplify Support And Billing
  Receive personalized service through a single point of contact and consolidate service billing into one bill.

AireSpring Mobility Solutions

AireSpring Managed Mobility is a fully managed enterprise service for coordinating mobile connectivity and devices across multiple wireless carriers. It combines carrier integration, consolidated billing, centralized cloud management, analytics, device lifecycle services, mobile device management support, and personalized technical assistance. Device services include procurement, staging, provisioning, deployment, protection, repair, replacement, storage, and secure recycling, with support for mobile and IoT devices. The service also offers tailored procurement workflows, automated usage alerts, and API integrations. A dedicated mobility expert and 24/7/365 support help organizations manage their programs and maintain visibility into devices, usage, and expenses. Managed Device-as-a-Service is included as part of this managed mobility offering.

• Manage Mobility From One Platform
  Access mobile device, usage, expense, plan, order, reporting, and billing information in a centralized platform.
• Manage Devices Through Their Lifecycle
  Coordinate device acquisition, preparation, deployment, protection, repair, replacement, storage, and secure retirement through a managed service.
• Access Ongoing Expert Support
  Work with a dedicated mobility contact for account needs and receive around-the-clock support for assistance and issue resolution.
• Unify And Optimize Carrier Networks
  Manage multiple mobile networks through one provider and use cross-carrier pooling to simplify coordination and optimize enterprise connectivity.
• Consolidate Bills And Costs
  Simplify invoice management across carriers and improve visibility into mobility spending.
• Protect Devices And Enterprise Data
  Use security and mobile device management capabilities to support compliance and protect enterprise data.
• Analyze Usage And Spending
  Review trends, spending patterns, and inventory through reporting to inform mobility planning and cost management.
• Automate Mobility Tasks And Flag Usage Issues
  Use alerts to identify usage anomalies and help prevent overages, and API integration to accelerate ordering and change-management tasks.
• Coordinate Mobility Deployment
  Follow a managed rollout process covering requirements planning, account setup, equipment provisioning, optional user training, billing review, and ongoing support.
• Support Mobile And IoT Devices
  Choose and manage smartphones, tablets, and IoT devices for enterprise mobility needs.

AIreCONTROL

AIreCONTROL is AireSpring’s AI-powered IT service management platform for managing enterprise networks and services. It brings network, carrier, device, circuit, location, and service information into a unified view and uses AIOps to analyze and correlate operational data, detect anomalies, and surface emerging issues. The platform supports automated alerts, support case creation, and incident workflows, and can extend monitoring to third-party circuits and devices. Its capabilities include service and network visibility, incident management, operational analytics, and integrations with AireSpring’s monitoring and support services.

• Detect Network Issues Before They Disrupt Operations
  Early identification of network anomalies helps IT teams investigate and address emerging performance risks before they escalate into service disruptions.
• View Networks And Services In One Place
  A consolidated view helps teams understand distributed environments, reduce blind spots, and manage network and service information without relying on fragmented tools.
• Automate Alerts And Incident Response
  Automated notifications and workflows help teams respond to developing issues sooner, reduce manual triage, and move incidents through support and resolution processes.
• Connect Signals Across Multiple Data Sources
  Correlating internal and external operational signals gives IT teams broader context about conditions that may affect network availability and communications continuity.
• Connect Monitoring With Expert Support
  Combining monitoring with NOC and engineering support connects issue detection to human assistance and case handling for customers using AireSpring’s managed services.
• Monitor Third-Party Circuits And Devices
  Including third-party infrastructure in monitoring gives enterprises a broader view of their network environment across providers and equipment.
• Manage Network Records And Administration Centrally
  Access to network records and administrative functions in one platform helps teams reduce the need to navigate multiple systems for operational tasks.
• Share Relevant Information With The Right Teams
  Role-based access helps ensure that appropriate people can access real-time information and collaborate across internal, provider, and vendor teams.
• Restore Remote Devices Without An On-Site Visit
  Remote power management gives IT teams a way to reboot remote devices and locations to help restore connectivity.
• Reroute Teams Calls To Another Number
  Customers using the Teams Direct Routing solution can redirect calls in real time to a designated number, including a mobile phone.

Managed FortiClient ZTNA

AireSpring’s fully managed Zero Trust Network Access service uses FortiClient to provide secure access for remote users, hybrid workforces, and branch locations without requiring on-premises infrastructure. It shifts access from trust based on location to identity-based verification, with granular per-application access and telemetry on users, devices, and applications. AireSpring manages licensing, cloud EMS setup, policy configuration, and ongoing monitoring, supported by proactive service and Fortinet-certified engineers.

• Verify Access By Identity
  Identity-based and continuous verification applies Zero Trust principles to remote access instead of relying on a user’s network location.
• Limit Access To Authorized Applications
  Per-application access limits users to the applications they are authorized to reach, and applications remain invisible to unauthorized users.
• Delegate Setup And Ongoing Management
  AireSpring manages licensing, EMS setup, policy configuration, and ongoing monitoring, reducing the operational work required of the customer’s IT team.
• Prevent Lateral Network Movement
  Micro-segmentation helps stop threats from moving laterally within the network, reducing the attack surface.
• Monitor Access Around The Clock
  Global NOC staff and Fortinet-certified engineers provide 24/7/365 monitoring of the environment.
• Configure Policies For Appropriate Access
  AireSpring designs and implements ZTNA policies to help ensure the right people have the right access.
• Avoid On-Premises Server Maintenance
  Cloud-native deployment removes the need to install or maintain on-premises EMS servers.
• Gain Endpoint And Access Visibility
  Telemetry on users, devices, and applications gives teams visibility into endpoint health and access activity.
• Strengthen Access With MFA
  MFA support adds an additional authentication measure to the service’s secure access framework.
• Maintain Secure Access Proactively
  Proactive support helps maintain consistent secure remote access throughout the service lifecycle.
• Control Web And SaaS Access
  Web filtering and SaaS control extend the service’s access protections to web and SaaS use.
• Make Monthly Costs Predictable
  The per-user subscription model offers predictable monthly costs and enables a shift from capital expenditure to operating expenditure.

Managed Starlink Business Internet

AireSpring’s managed Starlink business internet combines satellite connectivity with AIreCONTROL, its AI-powered IT service management platform, integrated through the Starlink API. Enterprises receive a unified view of Starlink nodes alongside other connectivity services. The service includes 24/7/365 monitoring and support, deployment expertise, equipment shipping, optional professional installation, remote troubleshooting, and warranty coordination.

• Connect Remote Business Locations
  Extend business internet connectivity to remote areas and enterprise locations using Starlink satellite service.
• View Starlink Nodes In One Place
  See Starlink nodes alongside other AireSpring connectivity and managed services in a single network view.
• Monitor Starlink Service Around The Clock
  Receive continuous oversight of Starlink service and timely email or text alerts when network status changes.
• Open Support Cases Automatically
  Initiate support cases when issues arise, helping AireSpring teams respond and work toward resolution.
• Deploy With Dedicated Technical Experts
  Get project management and technical expertise for the design, deployment, and support of customized Starlink solutions.
• Access Network And Service Details
  Review Starlink network and device status, inventory, billing, service orders, and support case updates through AIreCONTROL.
• Troubleshoot And Reboot Devices Remotely
  Use remote troubleshooting and device reboot capabilities to help address Starlink service issues and outages.
• Escalate Issues Directly To Starlink
  AireSpring NOC engineers can open tickets with Starlink when needed and keep customers updated.
• Receive Equipment And Replacement Support
  Access equipment shipping, warranty coordination, and replacement-unit delivery where available.
• Support Cloud And SaaS Connectivity
  Published download, upload, and latency ranges describe the connection performance offered for cloud-based networking and SaaS applications.
• Arrange On-Site Installation
  Request technician dispatch for a site infrastructure survey and Starlink installation; additional charges apply.

AireReboot

AireReboot is AireSpring’s managed IP-based remote power reboot solution for restoring connectivity to equipment in remote and hard-to-reach locations. It enables businesses to power-cycle unresponsive devices remotely, automatically in response to ping tests or uptime triggers, or on one-time and recurring schedules. The solution includes an all-in-one 4G LTE router with remote reboot capability and dual SIM carrier failover. It supports network equipment and other devices such as routers, firewalls, modems, IoT endpoints, POS terminals, and kiosks. Integrated with AIreCONTROL, AireReboot helps reduce downtime and avoid onsite technician visits.

• Restore Connectivity Without Onsite Visits
  Remotely reboot unresponsive equipment to help restore service quickly and avoid the delay and expense of an onsite technician visit.
• Trigger Reboots When Outages Occur
  Use ping tests or uptime triggers to detect specified connectivity issues and initiate a power cycle automatically, reducing the need for manual intervention.
• Combine Cellular Routing And Remote Reboots
  Use a single device that combines 4G LTE routing with remote reboot functionality for managing remote network installations.
• Reboot Equipment Across Remote Locations
  Manage reboots for a range of network-connected equipment and distributed devices, including network appliances, IoT endpoints, kiosks, and POS terminals.
• Coordinate Reboots With Monitoring And Support
  Use AireReboot as part of an integrated service management platform for proactive monitoring and support, with a dedicated team of experts available to assist.
• Schedule One-Time Or Recurring Reboots
  Set power cycles for a chosen time or recurring daily, weekly, or monthly intervals to keep devices running reliably.
• Switch Between Carriers For Connectivity
  Use dual SIM slots to support failover between carriers when maintaining connectivity is important.

Global Logistics & Procurement

AireSpring coordinates global procurement and deployment activities for equipment, products, and services. The service covers planning, shipping, delivery, installation, testing, and activation across international locations, with centralized project management and coordination. Global shipping support includes customs handling and compliance, specialized equipment handling, and insurance coverage.

• Coordinate Global Deployments
  Bring the stages of international deployment together through a coordinated process, from planning and movement to installation, testing, and activation.
• Source Global Circuit Services
  Use AireSpring’s global circuit procurement expertise and installation network to support deployments in locations around the world.
• Coordinate Worldwide Delivery
  Coordinate shipping from pickup to final delivery through a global network, simplifying the logistics of delivering equipment to international locations.
• Manage Global Projects Centrally
  Coordinate implementation and maintain oversight and control through centralized project management, helping reduce deployment risks and potential delays.
• Simplify Deployment Coordination
  Work through one point of contact for communication and coordination across global logistics and procurement activities.
• Navigate Customs Requirements
  Support customs clearance across countries by navigating local regulations, helping reduce the risk of delays or penalties.
• Install And Configure Equipment
  Coordinate professional installation, configuration, and setup at deployment locations to support reliable operation.
• Save Time And Resources
  Consolidated logistics and procurement activities can reduce the time and resources required and support faster deployment.
• Maintain Consistent Quality
  Apply consistent quality standards across procurement, installation, and turn-up activities to support reliable global infrastructure.
• Protect Specialized Equipment
  Provide tailored shipping for delicate and specialized equipment to reduce the risk of transit damage.
• Resolve Integration Issues
  Coordinate services to support integration, reduce compatibility issues, and facilitate efficient troubleshooting and resolution.
• Simplify Contracts And Agreements
  Use a single vendor relationship to simplify contract negotiations and agreements, reduce administrative overhead, and clarify responsibilities.
• Adapt To Changing Needs
  Scale and adapt the approach as business needs change, supporting a more flexible response to global deployment requirements.
• Cover Transit Risks
  Included shipping insurance provides coverage against potential equipment damage or loss during transit.

QuoteSpring

QuoteSpring is AireSpring’s real-time quoting and proposal generation platform for partners. It provides online quoting and sales proposal tools for AireSpring services. QuoteSpring has been described as a cloud and managed connectivity pricing engine and supports real-time dedicated internet connectivity quotes across Canada.

• Generate Quotes In Real Time
  Partners can access real-time quotes for AireSpring services, including dedicated internet connectivity across Canada, to respond to sales opportunities.
• Prepare Sales Proposals
  Partners can use the platform’s proposal generation tools to prepare sales proposals for AireSpring services.
• Price Cloud And Connectivity Services
  The pricing engine supports pricing for cloud and managed connectivity services through QuoteSpring.