Agora

Build, deploy, and improve production-ready voice AI agents with visual workflows, flexible integrations, telephony deployment, and operational insights.

Build natural, responsive voice AI experiences that hear users clearly, handle interruptions, and remain reliable across devices and network conditions.

Add responsive, multimodal conversational AI to connected devices and accelerate development from prototype to production.

Build responsive voice and video calls, live streams, and broadcast experiences across devices and platforms.

Manage RTC media workflows with recording, transcription, translation, transcoding, and connections to external media systems.

Add secure, scalable messaging to live applications across platforms, from one-to-one chats to large communities.

Keep users, devices, messages, and shared application state synchronized with low-latency signaling across global applications.

Keep real-time experiences responsive and reliable worldwide with low-latency routing, global coverage, and network optimization.

Add real-time interaction to IoT endpoints through Agora’s real-time engagement platform.

Reduce background noise and distractions for clearer real-time voice and video communication.

Create more immersive, natural, and engaging real-time experiences with directional audio.

Collaborate visually in real time with shared whiteboards, drawing tools, annotations, and content sharing.

Monitor real-time experience quality and investigate sessions to diagnose connection, network, and media performance issues.

Add third-party AI, voice, and vision capabilities to Agora applications through one-click extension integration.

Agora Agent Studio

Agora Agent Studio is a no-code visual environment in the Agora Console for designing, deploying, and optimizing production-ready voice AI agents. Create conversational workflows, configure prompts and agent behavior, connect AI models and knowledge sources, and deploy agents for inbound or outbound calls. Monitor conversations with analytics, recordings, transcripts, and performance insights. Agent Studio orchestrates ASR, LLM, and TTS providers through Agora Conversational AI Engine and Agora’s global real-time network.

Category: Conversational AI Platforms

• Design And Test Agent Workflows Visually
  Build conversational workflows, configure prompts, and shape agent behavior in a visual environment, with reusable templates and real-time testing and validation.
• Connect Your Preferred AI Models
  Use preferred speech recognition, language, and speech synthesis models with BYOK credentials, without being locked into a single model provider.
• Deploy Agents For Inbound And Outbound Calls
  Connect voice agents to telephony for inbound routing or outbound calls using phone number and SIP connectivity.
• Connect Knowledge And Business Tools
  Ground conversations in connected knowledge sources and link agents to MCP servers, custom HTTP tools, and CRM systems. Save integrations for reuse across agents.
• Schedule And Reuse Outbound Campaigns
  Set up scheduled outbound campaigns and reuse templates or saved agent configurations for repeated calling workflows.
• Route Calls And Escalate To People
  Direct calls using configured routing and call-flow rules, and transfer conversations to human agents when escalation conditions are met.
• Review Calls And Track Outcomes
  Inspect recordings, transcripts, and call histories while tracking call success and campaign outcomes.
• Evaluate Agents And Improve Performance
  Use agent evaluations and operational insights from conversations to identify trends and refine agent behavior, scripts, and workflows.
• Support Enterprise Compliance Requirements
  Use a voice AI agent platform that lists SOC 2, HIPAA, and GDPR among its enterprise compliance provisions.

Agora Conversational AI Engine

Agora Conversational AI Engine enables AI models to understand and respond naturally to human speech. It orchestrates LLMs, speech-to-text, and text-to-speech workflows for real-time conversations, with context management and support for interactive avatars. Built on Agora’s global real-time network, it is designed to deliver responsive voice interactions across challenging network conditions and noisy environments.

Category: Conversational AI Platforms

• Keep Voice Conversations Responsive
  Reduce response delays for more natural exchanges. Agora states the engine can respond up to three times faster than voice mode from major LLMs.
• Connect Your Preferred AI Models
  Choose LLM, speech recognition, and text-to-speech providers, including custom models, to build a voice AI stack without restriction to one provider.
• Turn Speech Into Natural Responses
  Combine speech recognition and text-to-speech so agents can understand spoken input and respond audibly in live conversations.
• Handle Interruptions In Real Time
  Let users interrupt naturally and have the agent stop speaking when it detects an interruption.
• Improve Speech Clarity In Noisy Environments
  Reduce background noise, voices, and echo interference so voice agents can more clearly hear and understand users.
• Maintain Responsive Global Connections
  Use Agora’s global real-time network and intelligent routing to support reliable, low-latency voice interactions across locations and changing network conditions.
• Orchestrate Real-Time AI Conversations
  Coordinate language models within the conversational runtime to power intelligent, real-time voice interactions.
• Focus On The Primary Speaker
  Track the primary speaker and filter out background distractions in group conversations and shared spaces.
• Maintain Conversational Context
  Use context management to support coherent interactions throughout real-time conversations.
• Synchronize Avatars With Agent Speech
  Add a visual presence to an AI agent with an interactive avatar synchronized with its speech.
• Build Across Devices And Platforms
  Integrate voice AI agents into applications across device types and development platforms using available starters.
• Integrate Voice AI In Minutes
  Use Agora’s real-time infrastructure and development starters to integrate voice AI agents into an application in minutes.

Agora Convo AI Device Kit

Agora Convo AI Device Kit is a hardware and software development platform for adding real-time conversational voice AI to IoT and smart devices. It combines an integrated chipset and module with AI integrations, connectivity, and development tools. The kit supports human-like voice interaction, visual understanding, expressive eye displays, and multimodal inputs. Developers can connect mainstream AI services or custom large language models and build with compatible Wi-Fi, Cat.1, and ISP chipsets. Open hardware, software, and SDKs support rapid prototyping, with a working demo possible in about an hour and a production-ready prototype in about a day.

• Enable Natural Voice Conversations
  Bring responsive voice interactions to connected devices with clear audio, speaker recognition, customizable wake-up, and hybrid processing.
• Integrate Preferred AI Services And Chipsets
  Connect preferred cloud AI providers or private models through APIs and use compatible chipsets to adapt device development to project requirements.
• Prototype Devices In Hours
  Move from development to a working demo in about an hour and a production-ready prototype in about a day using the kit’s open resources and integrated hardware.
• Connect Devices Across Global Markets
  Use Nano-SIM or eSIM connectivity to support connected AI devices across the regions listed for the kit.
• Enable AI To Interpret Images
  Add camera-based visual input so AI can recognize and interpret images during device interactions.
• Combine Voice, Touch, And Gestures
  Build device interactions using voice, touchscreen, and gestures, with dual-screen display available.
• Show Real-Time Conversational Expressions
  Give device interactions a visual expression that changes with the conversation using a single- or dual-screen configuration.
• Support More Than 45 Languages
  Develop conversational AI device experiences for users across more than 45 supported languages.

Agora RTC SDK

Agora RTC SDK is a set of SDKs and services for adding real-time voice, video, interactive live streaming, and broadcast streaming to applications. It supports one-to-one calls, group communication, social audio, customer support, in-game communication, virtual classrooms, live commerce, and host-audience experiences. Developers can build for web, mobile, desktop, and game engines with media tracks, screen sharing, participant roles, quality and device controls, adaptive delivery, and custom media processing. Its global real-time network supports worldwide delivery, while session diagnostics and media services provide tools for monitoring, recording, and processing RTC sessions.

Category: Communications Platform as a Service

• Build Live Voice And Video
  Embed real-time voice and video communication in applications for calls, group sessions, and other interactive experiences.
• Stream To Interactive Audiences
  Build interactive live streams and broadcasts with participation models for hosts and audiences.
• Reach Users Worldwide Reliably
  Use Agora’s globally distributed real-time network to reach users across regions, with adaptive delivery that adjusts to bandwidth and network conditions.
• Control Participant Roles
  Configure who publishes media and who subscribes in a channel, and change audience members’ roles when they need to participate.
• Build Across Platforms
  Develop for mobile, web, desktop, and game-engine environments using Agora RTC SDKs, with available features varying by platform and SDK version.
• Publish Multiple Media Tracks
  Publish multiple audio and video tracks from one SDK instance, including supported media from multiple cameras or microphones.
• Share Screens Alongside Video
  Add screen content to real-time sessions alongside camera video for demonstrations, presentations, teaching, and collaboration.
• Configure Media Quality
  Adjust supported video resolution, frame rate, bitrate, audio profile, and subscription settings.
• Inspect Session Quality
  Review sessions, connection quality, and user experience with Agora Analytics to investigate performance.
• Record And Process Session Media
  Use media services with RTC channels to record and process audio and video, including transcription, translation, transcoding, and connections to external media systems.
• Manage Connected Media Devices
  Select cameras, microphones, and speakers and handle device connection, removal, or change events.
• Respond To Session Events
  Use SDK events to respond to channel joins, remote participants, connection changes, published streams, and media quality.
• Integrate Custom Media Processing
  Use custom audio or video capture and processing with the SDK on supported platforms.

Media Services

Media Services provide capabilities for recording, processing, importing, and exporting audio and video from Agora RTC channels. The services include recording, transcription, translation, transcoding, and connections to external media systems. Recording options include cloud and on-premises recording, configurable modes, layouts, storage, and output, and playback and retrieval of cloud recordings. Speech-to-text capabilities provide live captions, transcripts, and recorded-media captioning, with speaker identification, multilingual transcription, and transcript export or LLM integration. Real-time translation delivers translated captions for supported languages and can store VTT files in the cloud.

Category: Communications Platform as a Service

• Deliver Accurate Live Captions
  Turn live speech into text and share captions with participants. Transcription supports challenging audio and network conditions and can scale to large audiences.
• Translate Speech As Conversations Happen
  Provide live speech-to-text translation for voice, video, and streaming applications, with configuration across supported source and target languages.
• Record And Retrieve RTC Sessions
  Choose cloud or on-premises recording, configure available recording options, and retrieve or play back cloud recordings for review, archiving, or distribution.
• Deliver Captions And Store VTT Files
  Show translated captions as they are delivered and store VTT files in the cloud for later reference, AI analysis, or compliance.
• Keep Translated Conversations Moving
  Deliver translation with end-to-start latency under one second and average end-to-end latency under three seconds.
• Identify And Separate Multiple Speakers
  Attribute live transcription to individual speakers, including in conversations with overlapping dialogue, and select which hosts are transcribed.
• Transcribe Up To Two Languages Simultaneously
  Support multilingual conversations by transcribing audio in up to two languages at the same time in each channel.
• Turn Transcripts Into AI-Powered Outputs
  Use transcripts in LLM workflows for summaries, notes, action items, feedback, or translations, and export VTT files for further processing.
• Convert And Translate Spoken Language
  Use speech recognition and neural machine translation to convert spoken language into text and translate it into supported target languages.
• Protect Transcripts With Encryption
  Encrypt live captions and transcripts using the same security mechanisms as Agora RTC audio or video, with support for stated privacy and industry compliance standards.
• Connect RTC Media To External Systems
  Connect RTC media workflows with external media systems.
• Transcode RTC Media
  Transcode audio and video from RTC channels.
• Caption Recordings For Playback And Review
  Generate closed captions for playback and transcripts that help users review recorded discussions.
• Connect Translated Text To AI Services
  Integrate translated text with custom large language models or additional AI services to extend workflows.
• Import And Export Audio And Video
  Move audio and video into or out of Agora RTC media workflows.

Agora Chat SDK

Agora Chat SDK lets developers add customizable, secure messaging to real-time voice, video, and live-streaming applications. It supports one-to-one conversations, group chats, and large community channels, with rich media messages, moderation, translation, presence, and offline messaging. SDKs are available for Android, iOS, Web, Windows, Flutter, React Native, and Unity.

Category: Communications Platform as a Service

• Support Chats At Every Scale
  Build messaging experiences for private conversations, groups, and communities using the same chat platform.
• Share Rich, Contextual Messages
  Give users varied message formats, including media, location, structured content, and voice notes.
• Keep Conversations Connected
  Provide controls and signals that help users follow conversations, including offline delivery, read receipts, typing indicators, and push notifications.
• Manage Channels And User Roles
  Adapt channel settings and user permissions, including metadata, notification behavior, history storage, and role-based management.
• Filter Inappropriate Chat Content
  Help create safer community messaging by filtering inappropriate text or images and connecting additional moderation tools.
• Protect Messages And User Data
  Use encryption for data in transit and file storage, and support privacy workflows that allow users to erase personal data.
• Translate Messages Across Languages
  Offer automatic, on-demand, or push-based translation to support communication between multilingual users.
• Build Across Mobile And Desktop
  Use SDKs for mobile, web, desktop, and cross-platform environments to deliver messaging.
• Monitor Chat Usage And Quality
  Track chat usage and quality metrics using Agora Analytics and Datadog integration.
• Add Messaging To Live Experiences
  Combine chat with Agora voice, video, streaming, and signaling capabilities.
• Launch Messaging With Less Code
  Use Agora UI Kit as a low-code option to add a messaging experience.

Agora Signaling SDK

Agora Signaling SDK is a managed service and SDK set for low-latency messaging, presence, metadata synchronization, and real-time event notifications. Developers can use client SDKs and server-side REST APIs to send messages, manage channels, and retrieve message history and user or channel events. It supports message and stream channels, token-based access controls, user and channel attributes, topics, and message ordering and locks. Signaling operates across Agora’s global real-time network and supports web, mobile, desktop, Linux, and Unity platforms.

Category: Communications Platform as a Service

• Synchronize Application State Quickly
  Keep distributed users and applications responsive with low-latency signaling delivered through Agora’s global real-time network.
• Exchange Real-Time Messages And Events
  Coordinate application activity with real-time messages and notifications using client SDKs or server-side REST APIs.
• Scale Signaling Across Large Audiences
  Support large real-time applications with the stated capacity for billion-scale system and million-scale channel concurrency.
• Track User And Device Presence
  Keep application experiences informed of user and device availability and channel activity.
• Stream Data To Channel Subscribers
  Distribute channel data to subscribers through stream channels, with membership and subscriptions scoped to publishers.
• Control Access To Signaling Operations
  Apply token-based authentication and permissions to manage which users can perform signaling operations and channel actions.
• Manage Channels And Invitations
  Coordinate channel activity and call invitations through signaling channel management.
• Store And Distribute Attributes
  Manage user and channel metadata and distribute attribute changes with notifications.
• Order Messages And Protect Shared Data
  Maintain a specified processing order and prevent concurrent access conflicts when users read or write shared data.
• Build Across Supported Platforms
  Integrate Signaling into applications across web, mobile, desktop, Linux, and Unity environments.
• Connect Signaling To Third-Party Features
  Extend signaling workflows by connecting supported services and features through webhooks.

Agora SDRTN

Agora’s Software-Defined Real-Time Network (SDRTN) is global network infrastructure built for real-time voice, video, live streaming, messaging, and conversational AI. It monitors network conditions and dynamically routes traffic across interconnected paths to reduce latency and maintain reliable connections. With more than 600 points of presence across 200+ countries and regions, SDRTN supports real-time experiences at global scale. Developers access it through Agora APIs and SDKs.

Category: Communications Platform as a Service

• Reduce Delays Across Live Interactions
  SDRTN monitors network conditions and routes traffic along efficient paths to minimize delay and keep real-time interactions responsive.
• Reach Users Around The World
  The distributed network provides infrastructure for real-time voice, video, streaming, messaging, and conversational AI across more than 200 countries and regions.
• Keep Interactions Responsive
  Efficient path selection and traffic optimization support latency below 70 milliseconds.
• Maintain Reliable Real-Time Connections
  Redundant infrastructure and intelligent routing help maintain connectivity. Agora reports platform availability of 99.99%.
• Maintain Performance On Changing Networks
  SDRTN monitors conditions and adjusts routing to help maintain performance when connections change or experience packet loss, congestion, or bandwidth limitations.
• Keep Connections Resilient
  Multiple interconnected paths and redundant infrastructure help maintain real-time connections when individual paths experience problems.
• Optimize Bidirectional Real-Time Traffic
  SDRTN is designed to transport continuous, bidirectional voice, video, streaming, messaging, and AI traffic.
• Scale With Changing Demand
  SDRTN provides globally distributed infrastructure for real-time traffic at scale, with capacity that can in most cases adjust as the user base changes.
• Control Regional Traffic Routing
  Network geofencing lets customers control where real-time traffic flows to address regional routing requirements.

IoT SDK

Agora’s IoT SDK is listed as a product in its real-time engagement platform and as part of the platform’s edge-device layer. Agora describes this layer as enabling real-time interaction at every endpoint. Available content also identifies IoT as a use case for Agora’s real-time messaging and signaling data channels, but does not provide detailed IoT SDK specifications.

Category: Communications Platform as a Service

• Enable Real-Time Device Interaction
  Build real-time interaction into IoT endpoints as part of Agora’s connected platform stack.
• Connect Devices With Real-Time Data
  Use Agora’s lightweight messaging and signaling capabilities to support real-time data communication in IoT use cases.
• Build Across Supported Platforms
  Develop with Agora SDKs across listed platforms, including IoT, Web, iOS, Android, and Unity.

AI Noise Suppression

Agora AI Noise Suppression is an AI-powered extension for real-time voice and video communication. It removes background noise and unwanted distractions to provide clearer audio. Agora describes its AI audio engine as supporting immersive sound experiences and highlights AI noise suppression as part of its ultra-low-latency HD audio capabilities.

• Reduce Background Noise
  Suppress background noise and unwanted distractions during real-time voice and video communication for clearer audio.

3D Spatial Audio

Agora 3D Spatial Audio adds immersive, directional audio to real-time experiences, helping developers create more natural and engaging interactions.

• Create Immersive Directional Audio
  Add directional sound to real-time experiences to make interactions more immersive, natural, and engaging.

Interactive Whiteboard

Interactive Whiteboard is an Agora collaboration offering for visual collaboration in real-time applications. It supports shared whiteboards, drawing tools, annotations, and real-time content sharing.

• Collaborate On A Shared Canvas
  Work together visually on a shared whiteboard.
• Draw Ideas In Real Time
  Use drawing tools to express ideas visually during collaboration.
• Annotate Shared Content
  Add annotations to shared visual content.
• Share Content In Real Time
  Share content with participants during real-time collaboration.

Agora Analytics

Agora Analytics provides tools to monitor real-time quality of experience and investigate individual sessions. It offers real-time insights, issue detection, alerts, and performance diagnostics for examining connection quality, user experience, and network and media performance. Analytics capabilities also include QoS dashboards, event tracing, and post-session analytics.

• Monitor Experience Quality In Real Time
  Use real-time insights, issue detection, alerts, and QoS dashboards to track quality of experience.
• Diagnose Session And Media Issues
  Investigate individual sessions and examine connection quality, user experience, and network and media performance.
• Review Performance After Each Session
  Use post-session analytics to review session information and investigate performance after a session has ended.
• Trace Real-Time Communication Events
  Use event tracing to examine events when monitoring real-time communication performance.

Extensions Marketplace

Agora’s Extensions Marketplace provides one-click integration of third-party AI, voice, and vision extensions into Agora applications.

• Integrate AI, Voice, And Vision Extensions
  Add third-party AI, voice, and vision extensions to Agora applications through one-click integration.