ABCPOS

Coordinate ordering, payments, kitchen operations, and restaurant management to streamline service and support growth across locations.

Helps restaurants manage queues and reservations while keeping guests informed and giving them flexibility during their wait.

Helps customers order conveniently and earn tailored rewards through a restaurant-branded app.

Improves order visibility and kitchen coordination to help teams prepare dishes faster, reduce errors, and identify operational improvements.

Lets guests browse and order from a digital menu, helping streamline table service, improve turnover, reduce delays, and support repeat visits.

Provides clearer insight into restaurant performance and tools to manage employee schedules, attendance, duties, and permissions.

Helps businesses attract customers and encourage repeat purchases through campaigns, direct marketing, loyalty programs, and customer insights.

Helps retailers manage orders, inventory, payments, and performance across online and in-person sales.

Platforms that help restaurant operators manage point-of-sale transactions, payments, kitchen workflows, inventory, employees, reporting, and multiple locations.

Products: ABCPOS Restaurant POS System, Back Office Management, Kitchen Display System

Point-of-sale capabilities for independent and specialty retailers to process transactions, manage promotions, integrate ecommerce, and generate sales reporting.

Products: Retail POS

Capabilities that help restaurants capture and manage self-service, website, pickup, and delivery orders while synchronizing menus, pricing, payments, and order routing.

Products: ABCPOS Restaurant POS System, Restaurant Mobile App, Tablet Ordering System

Capabilities to manage guest profiles, segment customers, automate multi-channel campaigns, and run omnichannel loyalty programs to increase retention and repeat orders.

Products: Marketing and promotion, Restaurant Mobile App, ABCPOS Restaurant POS System

Reservation booking and waitlist features to optimize seating, reduce wait times, and coordinate front-of-house workflows.

Products: Restaurant Queue Management and Waitlist System

ABCPOS Restaurant POS System

ABCPOS is an all-in-one, cloud-based restaurant POS platform with durable hardware for managing orders, payments, inventory, staff, customer loyalty, and reporting. It handles dine-in, online, phone, QR, kiosk, and handheld ordering, routes orders to the kitchen, and supports workflows such as table transfers, split checks, and multiple payments. The platform includes online ordering websites, self-service ordering, delivery partner integrations, multi-location management, and configurable workflows. It offers offline capabilities, setup and migration support, training, and 24/7 technical support.

Category: Point of Sale Software

• Manage Orders Across Channels
  Bring restaurant orders from multiple channels into connected workflows and route them for processing.
• Handle Complex Orders Easily
  Adapt orders and bills to different dining situations, including special requests, table changes, split checks, and multiple payment methods.
• Send Orders Directly To Kitchens
  Route orders into kitchen workflows to reduce manual relaying and help staff keep orders moving.
• Track Inventory And Supplies
  Monitor stock and supply information to help managers keep ingredients available and coordinate inventory across locations.
• Manage Multiple Locations Centrally
  Coordinate operations from one account, review branch-level or combined reports, and set appropriate manager access.
• Review Real-Time Business Performance
  Compare sales and performance by period, category, payment type, employee, or location using detailed reports.
• Accept Flexible Payment Methods
  Let customers use supported payment methods and split bills or use multiple methods without requiring a specific payment processor.
• Accept Orders Through Your Website
  Offer customers a direct ordering channel and route orders to the POS and kitchen while managing pickup, to-go, and delivery orders.
• Let Customers Order Independently
  Offer QR, NFC, kiosk, and tablet ordering options so guests can browse menus and place orders independently.
• Consolidate Delivery Orders And Menus
  Bring delivery orders into one system, reduce duplicate entry and separate tablets, and coordinate menus and availability across connected platforms.
• Access Connected Business Data
  Keep business information connected so restaurant operators can update information and review reports remotely.
• Tailor Workflows To Your Restaurant
  Adapt system workflows and features to operational requirements, including reporting and integration needs.
• Manage Staff And Shifts
  Organize schedules and attendance, set role-based access, and review employee performance information.
• Update Menus Across Devices
  Make menu and availability changes centrally and reflect them across connected devices and configured branches.
• Offer Flexible Online Checkout
  Let customers pay when placing orders using supported payment options.
• Take Orders And Payments On The Go
  Give staff a portable way to enter orders and process payments around the restaurant, with information synchronized to the host POS.
• Keep Service Running Offline
  Continue taking orders and supporting payments and kitchen printing during internet interruptions.
• Customize Orders And Explore Offers
  Let customers personalize meals, engage with loyalty rewards, and consider additional menu items during self-service ordering.
• Manage Orders On A Provided Tablet
  Receive online orders on a complimentary tablet without requiring replacement of the restaurant's current POS.
• Keep More Revenue From Online Orders
  Use a direct ordering channel to reduce third-party delivery commissions; the website states a fee of $0.8 per order.
• Reduce Repetitive Ordering Work
  Let guests order on their phones without installing an app, helping reduce staff time spent taking orders and support more efficient service.
• Serve More Customers Efficiently
  Provide additional ordering points and allow multiple guests to order at once, helping restaurants manage busy periods and streamline table service.
• Build Customer Relationships
  Use customer and order information alongside loyalty and promotional tools to support engagement and repeat visits.
• Support Secure Restaurant Transactions
  Support payment security with the stated PCI data security standard for backend systems and PCI PTS 5.x technology in handheld devices.
• Get Help From Setup Through Support
  Access setup and migration assistance, individual training, and round-the-clock technical support.

Restaurant Queue Management and Waitlist System

ABCPOS’s restaurant queue management and waitlist system lets guests join a queue by scanning a QR code, manage their waitlist or reservation status on a mobile device, and receive text notifications when their table is nearly ready. Restaurant staff can manage reservations and queue status, view upcoming reservations, and notify guests when to return. The system also supports contactless queuing and lets customers place orders while waiting.

• Join The Queue By QR Code
  Guests can join the waitlist with a QR code and spend waiting time away from the line.
• Manage Waits From Mobile Devices
  Give guests and staff mobile access to waitlist and reservation information.
• Coordinate Reservations And Queue Status
  Review reservations and queue information alongside table availability to coordinate guest seating.
• Notify Guests When Tables Are Ready
  Keep guests informed with text alerts when their table is nearly ready.
• Wait Away From The Restaurant
  Let guests join the queue without standing in a physical line and keep track of their status.
• View Wait Estimates And Table Status
  Use wait estimates and table status to support seating decisions and communicate with guests.
• Place Orders While Waiting
  Let guests place orders during the time before their table is ready.

Restaurant Mobile App

ABCPOS Restaurant Mobile App gives restaurants control over digital ordering, promotions, and rewards. Businesses can customize their app and let customers download it to order anytime. Customers can save payment methods and automatically collect rewards or cashback points in their accounts. Restaurants can configure loyalty levels, tailor rewards for different customer groups, offer holiday and birthday rewards, and set reward amounts or ratios.

• Offer A Branded Ordering App
  Give customers a downloadable app customized for the restaurant, where they can place orders when convenient.
• Let Customers Order Anytime
  Provide a convenient way for customers to place orders through the restaurant app.
• Automatically Collect Rewards
  Add earned rewards or cashback points to customers' accounts automatically.
• Tailor Rewards By Customer Group
  Set different loyalty levels and customize the rewards available to each customer group.
• Set Reward Amounts And Ratios
  Control reward amounts or ratios according to the business's preferences.
• Save Payment Methods
  Allow customers to save payment methods to their app accounts for future use.
• Offer Holiday And Birthday Rewards
  Configure rewards for holidays and birthdays as part of the loyalty program.
• Manage Promotions In The App
  Include promotions among the customer engagement capabilities managed through the restaurant app.

Kitchen Display System

ABCPOS Kitchen Display System replaces paper tickets with real-time digital order displays. It digitizes kitchen workflows from preparation through plating and delivery, keeps front- and back-of-house teams in sync, and lets staff mark dishes complete with a tap. The system automatically saves order records and provides kitchen performance data, including dish timing and operational feedback, while real-time analytics can send early warnings about potential order delays.

• Replace Paper Tickets
  Show orders digitally in real time instead of relying on paper tickets.
• Coordinate Kitchen Workflow
  Digitize kitchen steps to support a smoother workflow.
• Keep Teams In Sync
  Keep front- and back-of-house teams aligned with visible orders and connected data.
• Flag Potential Order Delays
  Receive early warnings about potential order delays so the team can respond.
• Mark Dishes Complete
  Record dish completion with a tap rather than using paper tickets or manual check-offs.
• Save Order Records Automatically
  Retain clear order records without additional recordkeeping work.
• Track Kitchen Performance
  Review dish timing and kitchen operations to understand performance and identify areas for improvement.
• Use Feedback To Improve
  Use kitchen feedback to address problems and support ongoing improvement.

Tablet Ordering System

ABCPOS’s tablet ordering system gives restaurant guests a digital menu for browsing and ordering at the table. It supports simultaneous orders from multiple patrons, sends orders automatically to the kitchen, and integrates loyalty points with cross-store customer tracking. The system is designed to streamline table service, reduce ordering and dining time, increase table turnover, and support customer retention.

• Enable Easy Contactless Ordering
  Give guests a digital menu for browsing options and ordering at the table.
• Send Orders Directly To The Kitchen
  Automatically route orders to the kitchen to reduce the time and effort spent conveying meal information.
• Accept Orders From Multiple Guests
  Allow multiple patrons to order at the same time. ABCPOS states this can contribute to a 25% increase in sales; results are not guaranteed.
• Improve Table Turnover
  Streamline table service and reduce ordering delays to help increase table turnover.
• Track Customers And Support Loyalty
  Use loyalty points and cross-store customer tracking to support customer retention.

Back Office Management

ABCPOS Back Office Management helps restaurants review real-time business performance and manage employee records, schedules, duties, and authorities. Its reporting tools provide detailed data visualizations, comparisons across time periods and branches, and sales breakdowns. Reports can be reviewed on a smartphone, printed in store, or exported for further use.

• Monitor Business Performance In Real Time
  Access detailed visualizations of restaurant performance to stay informed about business activity.
• Compare Sales Across Periods And Branches
  Review sales and revenue across time ranges or branches to understand differences in performance.
• Track Attendance And Review Employee Performance
  Maintain attendance and work-hour records and use performance reports to identify opportunities for improvement.
• Review Reports Away From The Business
  Check restaurant reports on a smartphone when away from the business.
• Export And Print Detailed Reports
  Produce end-of-day reports in store and export or print detailed sales breakdowns.
• Create Flexible Employee Shift Schedules
  Arrange employee shifts to suit business needs.
• Assign Duties And Access By Role
  Set employee duties and authorities according to each employee's title.

Marketing and promotion

ABCPOS combines marketing tools with support from its growth marketing team to help businesses attract and retain customers. The service includes business webpages for online ordering, tailored promotional campaigns across social media, email and text marketing through the Xpress system, customizable loyalty programs, and customer order data to help identify purchasing behavior and patterns.

Category: Integrated Marketing Services

• Promote Your Business Across Social Platforms
  Use business-specific campaigns designed by ABCPOS's marketing team to attract customers on social platforms.
• Reach Customers Through Email And Text
  Contact customers using email and text marketing features in the Xpress system.
• Encourage Customers To Return
  Customize loyalty programs to encourage repeat purchases.
• Use Order Data To Understand Customers
  Use detailed order information to identify purchasing patterns and guide loyalty efforts.
• Make Online Ordering Easy To Find
  Provide a business webpage that gives customers a way to find the business and place an order.
• Let Customers Order Anytime, Anywhere
  Make ordering available across devices to support convenient repeat ordering.

Retail POS

ABCPOS Retail POS is an all-in-one solution for processing orders and managing retail inventory. It provides real-time reports and analytics, accepts major payment methods, supports online ordering integration, synchronizes online and in-person sales, and helps retailers manage multiple vendors.

Category: Point of Sale Software

• Keep Inventory Up To Date
  Monitor stock and analyze inventory data to spot irregularities and maintain current information.
• Review Retail Performance Anywhere
  Use real-time visual reports to compare performance across periods and locations, including from a smartphone.
• Sync Online And In-Person Sales
  Connect online ordering with in-person sales and synchronize sales across channels.
• Accept Major Payment Methods
  Give customers payment options through support for major payment methods.
• Protect Customer Information
  Help safeguard customers' personal information during the payment experience.
• Manage Multiple Vendors
  Keep multiple vendors organized within the retail inventory workflow.