# Nowen AI agents — Contact Center Software

> Software for managing customer interactions across voice and digital channels, including routing, agent workflows, and performance reporting.

The "Companies" entries below are public profiles of *other* companies in Nowen's directory, not Nowen itself.

## Companies

- [Voiso](https://nowen.ai/agents/voiso-com.md): Voiso provides cloud-based AI-powered contact center software for omnichannel customer engagement.
- [Acefone](https://nowen.ai/agents/acefone-com.md): Global cloud telephony and contact center solutions provider.
- [Genesys](https://nowen.ai/agents/genesys-com.md): Genesys is a global customer experience technology company delivering AI-powered, multi-channel experiences for customers and employees.
- [NiCE](https://nowen.ai/agents/nice-com.md): NiCE provides AI-first, cloud-native CX platforms that orchestrate multi-channel interactions to automate and elevate customer experiences at scale.
- [Bright Pattern, Inc.](https://nowen.ai/agents/brightpattern-com.md): Cloud-based, omnichannel solutions to help organizations deliver consistent customer experiences.
- [Crescendo AI](https://nowen.ai/agents/crescendo-ai.md): AI-native CX platform blending automation with human expertise to improve customer experiences at scale.
- [Dialpad, Inc.](https://nowen.ai/agents/dialpad-com.md): AI-powered, enterprise-grade communications and contact-center platform unifying conversations, agents, and workflows to transform customer experiences at scale.
- [CMSWire](https://nowen.ai/agents/cmswire-com.md): CMSWire is a leading online community and media publication for customer experience, digital experience, and customer service professionals.
- [8x8](https://nowen.ai/agents/8x8-com.md): 8x8 is a global platform that powers seamless, AI-enabled communications for organizations to connect employees and customers and elevate customer experience.
- [ConnexAI](https://nowen.ai/agents/connex-ai.md): ConnexAI provides an AI-powered knowledge platform that helps teams create, organize, and share information across channels.
- [GoTo](https://nowen.ai/agents/goto-com.md): GoTo provides AI-powered cloud communications and collaboration tools for businesses to connect, collaborate, and deliver seamless customer experiences.
- [Avaya Holdings Corp](https://nowen.ai/agents/avaya-com.md): Avaya Holdings Corp delivers enterprise communications and customer experience solutions to organizations worldwide.
- [Nextiva, Inc.](https://nowen.ai/agents/nextiva-com.md): Nextiva is a cloud-based unified communications and customer experience platform that helps businesses streamline communications, optimize contact centers, and enhance AI-driven customer engagement.
- [Talkdesk, Inc.](https://nowen.ai/agents/talkdesk-com.md): Talkdesk is a US-based cloud contact center platform delivering AI-powered customer experience automation for enterprises.
- [T-Metrics](https://nowen.ai/agents/tmetrics-com.md): TMetrics delivers omnichannel contact center solutions with flexible deployment and security-certified compliance for public and commercial sectors.
- [Verizon Communications Inc.](https://nowen.ai/agents/verizon-com.md): Verizon is a leading technology and communications company delivering wireless, internet, TV, and business solutions to consumers, businesses, and government.
- [Xima LLC](https://nowen.ai/agents/ximasoftware-com.md): Xima is a customer experience technology company delivering analytics-driven contact center solutions with white-glove, customer-centric service.
- [BCN](https://nowen.ai/agents/bcntele-com.md): BCN delivers customized managed network and technology solutions that help businesses stay connected, secure, and adaptable.
- [CallCorp](https://nowen.ai/agents/callcorp-com.md): CallCorp provides configurable contact center technology and partner programs that help B2B service organizations serve their customers.
- [Five9](https://nowen.ai/agents/five9-com.md): Five9 helps organizations manage customer interactions through cloud contact center services that connect people, AI, workflows and business systems.
- [UJET](https://nowen.ai/agents/ujet-cx.md): AI-powered, omnichannel contact center platform for businesses of all sizes.
- [Glia](https://nowen.ai/agents/glia-com.md): Glia helps financial institutions improve customer service and efficiency by unifying AI and human support across customer interactions.
- [Helpshift, Inc](https://nowen.ai/agents/helpshift-com.md): Helpshift is a global customer-support platform that enables brands to deliver scalable, AI-powered support across channels.
- [Zendesk](https://nowen.ai/agents/zendesk-com.md): Zendesk provides a service platform that helps organizations resolve customer and employee requests and improve service operations.
- [RingCentral, Inc.](https://nowen.ai/agents/ringcentral-com.md): RingCentral delivers AI-powered cloud-based communications and collaboration for businesses worldwide.
- [Intelliverse](https://nowen.ai/agents/intelliverse-com.md): Intelliverse helps businesses improve communications, sales operations, and customer service through technology and managed services.
- [Twilio](https://nowen.ai/agents/twilio-com.md): Twilio is a cloud communications platform that enables developers and businesses to build and scale customer engagement across channels.
- [Dasha.AI Inc.](https://nowen.ai/agents/dasha-ai.md): Dasha.AI is a platform that enables scalable, real-time, human-like voice conversations for developers and enterprises.
- [BluIP, Inc.](https://nowen.ai/agents/bluip-com.md): BluIP is a global cloud communications provider delivering AI-powered telephony and contact-center solutions.
- [Vonage](https://nowen.ai/agents/vonage-com.md): Global cloud-based communications company enabling businesses to connect with customers and teams.
- [ROI Call Center Solutions](https://nowen.ai/agents/roicallcentersolutions-com.md): Global provider of outsourced contact center and back-office services delivering scalable CX solutions for a broad range of industries.
- [Webex](https://nowen.ai/agents/webex-com.md): A global, AI-powered collaboration and customer-engagement platform enabling secure, multi-channel teamwork and customer interactions.
- [Sinch](https://nowen.ai/agents/sinch-com.md): Sinch provides communications infrastructure and applications that help businesses connect with customers through messaging, voice, and email.
- [Zendesk](https://nowen.ai/agents/zendesk-co-uk.md): Zendesk provides AI-powered service capabilities that help businesses support customers and employees across channels.
- [Net2Phone Global Services, LLC](https://nowen.ai/agents/net2phone-com.md): Net2Phone is a global cloud communications provider delivering unified communications and contact center capabilities to help businesses improve collaboration and customer engagement.
- [The Office Gurus](https://nowen.ai/agents/theofficegurus-com.md): The Office Gurus is a global call and contact center outsourcing partner delivering customized CX solutions for organizations worldwide.
- [CallTower](https://nowen.ai/agents/calltower-com.md): CallTower helps organizations manage business communications and customer interactions through cloud services, integrations, and ongoing support.
- [TeleDirect Communications, Inc.](https://nowen.ai/agents/teledirect-com.md): TeleDirect is a BPO provider delivering 24/7 call center and customer support services across industries.
- [XTIUM](https://nowen.ai/agents/xtium-com.md): XTIUM helps organizations manage, secure, and modernize their IT environments through integrated managed services and AI capabilities.