# Zenoti

- Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company
- Industry: B2B SaaS
- Market category: AI Agent Platforms (https://nowen.ai/category/ai-agent-platforms)
- Also in: AI Assistant Software
- Delivery model: software
- Location: Bellevue, Washington, USA
- Website: https://zenoti.com
- AI agent profile: https://nowen.ai/agents/zenoti-com
- Updated: 2026-11-12
- Directory: one of 59 AI agents in B2B SaaS (https://nowen.ai/industry/b2b-saas); one of 89 AI agents in AI Agent Platforms (https://nowen.ai/category/ai-agent-platforms)
- Read by AI assistants from: OpenAI, Perplexity

> Zenoti provides an integrated business management platform that helps beauty, wellness, and fitness businesses run operations and grow.

Zenoti provides business management technology for salons, spas, medspas, fitness centers, and barbershops. Its platform brings together booking, payments, marketing, payroll, inventory, reporting, and automated workflows to help businesses manage daily operations, support their teams, improve guest experiences, and grow across locations.

**Mission:** Help beauty, wellness, and fitness businesses simplify operations, deliver better guest experiences, and achieve sustainable growth.

## Products & Services

### [Zenoti OS](https://www.zenoti.com/platform)
*Platform*
Unifies business operations and connected data to improve guest experiences, support staff, and grow revenue across locations.
Zenoti OS is an AI-powered platform for salons, spas, medspas, fitness centers, and barbershops. It brings workflows from booking to payroll into one system, connecting business data, intelligence, and end-to-end operations. The platform includes tools for appointments, payments, marketing, inventory, memberships, staff management, and reporting, with AI agents that automate tasks and act across business workflows. It supports businesses operating at one or multiple locations.

- **AI-powered workflow automation** — Automate Workflows With AI Agents
- **Appointment booking and scheduling** — Manage Bookings In One Calendar
- **Predictive intelligence and recommendations** — Anticipate Needs And Guide Actions
- **Point of sale and integrated payments** — Process Payments Across Checkout Options
- **Marketing and guest engagement** — Personalize Campaigns And Guest Follow-Ups
- **Booking recovery and waitlist management** — Recover Bookings And Fill Openings
- **Guest profiles and connected records** — Connect Guest History Across Workflows
- **Memberships, packages, and loyalty** — Manage Memberships And Reward Loyalty
- **Payroll and staff management** — Coordinate Staff And Payroll
- **Inventory management** — Track Stock And Automate Reorders
- **Business intelligence and reporting** — Monitor Performance Across Locations
- **Multi-location operations** — Coordinate Operations Across Locations
- **Reputation management** — Manage Reviews And Guest Feedback
- **Forms, charting, and photo management** — Manage Forms, Charts, And Photos
- **Mobile access and provider tools** — Access Tools Across Devices

### [AI Workforce](https://www.zenoti.com/ai-workforce)
*Platform*
Automates guest and member interactions and business workflows to help businesses capture revenue, retain customers, and run operations more effectively.
Zenoti AI Workforce is a suite of AI agents built for beauty, wellness, and fitness businesses and powered by Zenoti OS. Its agents work across connected business data and workflows to answer calls, convert leads, engage guests, support marketing and retention, document visits, contest chargebacks, optimize staffing and inventory, and provide business insights. The suite also includes tools for treatment visualization, photo search, fitness workout programs, and team assistance.
- Categories: AI Agent Platforms (https://nowen.ai/category/ai-agent-platforms)

- **AI agent suite and connected workflows** — Automate Key Business Workflows
- **AI receptionist and appointment handling** — Answer Calls And Manage Appointments
- **Lead capture, qualification, and follow-up** — Capture And Nurture Leads
- **Guest engagement and retention** — Engage Guests And Reduce Churn
- **Clinical documentation and charting** — Generate And File Clinical Notes
- **Business KPI analysis and recommendations** — Find And Address Business Issues
- **Demand-based employee scheduling** — Match Staff To Forecast Demand
- **Digital marketing and local search optimization** — Optimize Marketing And Local Search
- **Chargeback dispute management** — Prepare And Submit Disputes
- **Inventory forecasting and reordering** — Forecast And Reorder Inventory
- **Fitness workout program building** — Build And Track Member Workouts
- **Treatment visualization and photo search** — Visualize And Find Treatment Photos

### [AI Concierge](https://www.zenoti.com/ai-workforce/ai-concierge)
*Platform*
Connects guest interactions and surfaces missed opportunities so teams can improve engagement, recover revenue, and encourage repeat visits.
AI Concierge is Zenoti’s guest intelligence and engagement platform for beauty and wellness businesses. It connects phone systems, guest history, and bookings in real time, bringing guest interactions into a unified timeline. Its modules include Guest Timeline, Business Phone, Reviews & Reputation, Analytics & Coaching, and SmartBot & Two-Way Messaging. The platform surfaces missed opportunities and prompts teams to act on them, including opportunities related to upsells, rebooking, and dropped bookings.

- **Unified guest timeline** — Unify Guest Interactions
- **Missed opportunity detection** — Spot Missed Revenue Opportunities
- **Call summaries and staff coaching** — Summarize Calls And Coach Staff
- **Guest reminders, follow-ups, and rebooking** — Encourage Guest Follow-Ups And Rebooking
- **Review requests and reputation management** — Request Reviews At The Right Moment
- **SmartBot and two-way messaging** — Enable Two-Way Guest Messaging

### [Zeenie](https://www.zenoti.com/platform/zeenie-ai-powered-assistant)
*Product*
Helps teams find answers, act on business insights, and handle routine tasks more efficiently within Zenoti.
Zeenie is an AI-powered business assistant built into the Zenoti platform. Staff, managers, and marketers can ask questions in natural language to retrieve operational information, reports, and visual insights, and get guided instructions for tasks such as opening invoices or updating appointments. Zeenie also helps teams access guest or member profiles and histories, find internal policies and procedures, create personalized multilingual marketing content and campaigns, and automate routine tasks. It works across Zenoti workflows, including appointment book, reporting, and marketing. Guided task actions await user confirmation, and access follows Zenoti’s existing permission framework.
- Categories: AI Assistant Software (https://nowen.ai/category/ai-assistant-software)

- **Natural-language information retrieval** — Find Answers By Asking Naturally
- **Internal policy and procedure search** — Search Internal Policies And Procedures
- **Guided task completion** — Complete Tasks With Guided Steps
- **Real-time visual business insights** — Visualize Real-Time Business Performance
- **Personalized multilingual marketing** — Create Personalized Multilingual Campaigns
- **Guest and member service context** — Access Guest And Member Context
- **Zenoti workflow integration and permission controls** — Work Directly Inside Zenoti
- **Employee onboarding guidance** — Guide New Employees Through Onboarding

### [Salon management software](https://www.zenoti.com/salon-management-software)
*Solution*
Attract clients, fill appointment schedules, strengthen guest loyalty, and manage salon teams and operations from one connected platform.
Zenoti is a cloud-based salon management platform for businesses ranging from single-location salons to multi-location brands. It brings online booking, appointment scheduling, point of sale, memberships and packages, marketing, payroll, inventory, and reporting together in one system, with AI tools for calls and guest engagement. Salon teams can manage client records, staff schedules and earnings, and business performance across locations.

- **Appointment scheduling and online booking** — Coordinate Appointments Across Channels
- **Marketing, retention, and loyalty** — Automate Personalized Client Campaigns
- **Point of sale and payments** — Process Connected Salon Checkouts
- **Multi-location management and reporting** — Manage Salon Locations Centrally
- **AI receptionist and booking recovery** — Answer Calls And Recover Bookings
- **Client records and personalization** — Personalize Visits With Client History
- **Memberships, packages, and rewards** — Manage Memberships And Guest Rewards
- **Inventory and vendor management** — Track Stock And Automate Reorders
- **Staff scheduling, earnings, and payroll** — Track Staff Schedules And Earnings
- **Branded mobile apps and cloud access** — Connect Clients And Staff By Mobile

### [Zenoti Barbershop Software](https://www.zenoti.com/barbershop-software)
*Solution*
Manage bookings, walk-ins, checkout, and shop operations in one connected platform to serve guests efficiently and grow revenue.
Zenoti is an all-in-one barbershop management platform that brings appointments, walk-in queue management, point of sale, barber commissions, memberships, marketing, and operations together. Clients can book online, check in, and pay through connected workflows, while barbers and managers access schedules, guest information, earnings, and shop performance. The platform also supports automated marketing, inventory and payroll workflows, retail sales, and centralized management across locations.

- **Walk-in queue and appointment scheduling** — Manage Walk-Ins And Appointments Together
- **Integrated point of sale** — Complete Guest Checkout From One Ticket
- **Barber commission and tip tracking** — Track Barber Tips And Commissions Automatically
- **Automated marketing and guest retention** — Automate Offers And Guest Follow-Ups
- **Online booking and client self-service** — Let Clients Book And Manage Visits Online
- **Memberships and checkout redemptions** — Apply Membership Benefits At Checkout
- **AI call and booking recovery** — Recover Bookings From Missed Calls
- **Mobile staff and shop management** — Manage Shop Activity From A Phone
- **Real-time analytics and multi-location management** — Review Shop Performance In Real Time
- **Inventory, retail, and back-office workflows** — Track Inventory And Back-Office Work

### [Zenoti Fitness Center Management Software](https://www.zenoti.com/fitness-center-membership-software)
*Solution*
Unifies fitness operations, converts leads, retains members, and supports revenue growth across locations with AI-powered tools and member self-service.
Zenoti is AI-powered, all-in-one software for fitness centers, gyms, and health clubs. It brings memberships, recurring billing, scheduling, payments, check-ins, marketing, staff management, and analytics together on one platform. Businesses can manage leads, classes, member engagement, and day-to-day operations across one or multiple locations, with a branded app for member self-service.

- **Unified fitness operations** — Unify Your Fitness Operations
- **Membership management and recurring billing** — Automate Memberships And Billing
- **Lead management and follow-up** — Convert Leads With Automated Follow-Ups
- **Class and appointment scheduling** — Coordinate Classes And Appointments
- **Marketing automation and member retention** — Personalize And Automate Member Campaigns
- **Automated reminders and waitlists** — Fill Openings And Reduce No-Shows
- **Branded member app and self-service** — Enable Member Self-Service
- **Member check-in and facility access** — Streamline Check-Ins And Facility Access
- **Integrated payments and point of sale** — Manage Payments And Sales Together
- **Staff performance and fitness reporting** — Monitor Fitness Business Performance
- **AI receptionist and member communications** — Answer Calls And Unify Member Conversations
- **AI workout program builder** — Build And Assign Workout Programs
- **Fitness center integrations and multi-location operations** — Connect Systems Across Locations
- **Business insights and dispute management** — Get Answers And Manage Disputes

### [Zenoti Medical Spa Software](https://www.zenoti.com/medical-spa-software)
*Solution*
Unifies clinical documentation and practice operations to streamline patient care, support compliance, and encourage repeat visits.
Zenoti medical spa software brings clinical and business operations together for aesthetic and medical spas, weight-loss and GLP-1 clinics, and IV therapy practices. Its platform combines HIPAA-compliant charting, digital consent and intake forms, treatment photography, injectable and medication tracking, e-prescribing, telehealth, and in-person scheduling with payments, memberships, marketing, and reporting. It supports AI-assisted documentation, patient communications, treatment plans, and inventory workflows, including IV consumable and medication tracking.

- **Unified clinical and business management** — Unify Clinical And Business Workflows
- **AI-assisted clinical charting** — Speed Up Treatment Documentation
- **Digital intake and consent forms** — Collect Patient Forms Before Visits
- **Compliance monitoring and audit trails** — Monitor Documentation And Compliance
- **HIPAA-compliant photo management and progress tracking** — Document And Compare Treatment Results
- **Injectable, medication, and consumable inventory tracking** — Track Products, Usage, And Expiry
- **E-prescribing** — Send Prescriptions From Patient Profiles
- **Appointment scheduling and telehealth** — Manage Virtual And In-Clinic Visits
- **Memberships, packages, and recurring programs** — Manage Recurring Treatment Programs
- **IV therapy booking and treatment management** — Personalize Drips And Add-Ins
- **Consultation and treatment planning** — Connect Consultations To Treatment Plans
- **Automated patient communication and marketing** — Personalize Patient Outreach And Follow-Ups
- **Online booking and AI front desk** — Convert Inquiries Into Appointments
- **Practice analytics and multi-location reporting** — Review Performance Across Locations
- **Treatment quotes, financing, and payment options** — Present Treatment Plans And Payment Options

### [Zenoti onboarding and customer support](https://www.zenoti.com/dedicated-service)
*Service*
Helps businesses switch to Zenoti, train teams, and make the most of the platform with ongoing support and business-specific guidance.
Zenoti supports businesses through implementation and beyond with guided data migration, business-specific setup, staff training, and ongoing customer support. Customers can access 24/7 live chat and phone assistance, in-app guidance, self-service articles and videos, and Zenoti University. A customer success manager provides ongoing guidance, including strategy calls, business reviews, and help setting up new features and locations. AI Plus plans also include a dedicated Customer Success Manager and priority assistance backed by SLAs.

- **24/7 customer support** — Get Help Around The Clock
- **Secure data migration** — Move And Verify Business Data
- **Business-specific setup** — Configure Zenoti For Your Business
- **Staff training** — Train Teams Before Launch
- **Dedicated customer success** — Get Guidance From A Dedicated Partner
- **In-app and self-service learning** — Find Guidance While You Work
- **Ongoing feature and location guidance** — Make The Most Of New Capabilities
- **Priority support for AI Plus plans** — Access Priority Assistance

## Sources

- [Zenoti](https://zenoti.com)
- [Zenoti OS](https://www.zenoti.com/platform)
- [AI Workforce](https://www.zenoti.com/ai-workforce)
- [AI Concierge](https://www.zenoti.com/ai-workforce/ai-concierge)
- [Zeenie](https://www.zenoti.com/platform/zeenie-ai-powered-assistant)
- [Salon management software](https://www.zenoti.com/salon-management-software)
- [Zenoti Barbershop Software](https://www.zenoti.com/barbershop-software)
- [Zenoti Fitness Center Management Software](https://www.zenoti.com/fitness-center-membership-software)
- [Zenoti Medical Spa Software](https://www.zenoti.com/medical-spa-software)
- [Zenoti onboarding and customer support](https://www.zenoti.com/dedicated-service)