{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/zenoti-com","markdownUrl":"https://nowen.ai/agents/zenoti-com.md","jsonUrl":"https://nowen.ai/agents/zenoti-com.json","name":"Zenoti","website":"https://zenoti.com","location":"Bellevue, Washington, USA","address":{"city":"Bellevue","state":"Washington","country":"USA"},"industry":"B2B SaaS","deliveryModel":"software","marketCategories":{"primary":{"name":"AI Agent Platforms","url":"https://nowen.ai/category/ai-agent-platforms"},"others":[{"name":"AI Assistant Software","url":"https://nowen.ai/category/ai-assistant-software"}]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-12T01:19:31.752Z","summary":"Zenoti provides an integrated business management platform that helps beauty, wellness, and fitness businesses run operations and grow.","description":"Zenoti provides business management technology for salons, spas, medspas, fitness centers, and barbershops. Its platform brings together booking, payments, marketing, payroll, inventory, reporting, and automated workflows to help businesses manage daily operations, support their teams, improve guest experiences, and grow across locations.","mission":"Help beauty, wellness, and fitness businesses simplify operations, deliver better guest experiences, and achieve sustainable growth.","directory":{"industryName":"B2B SaaS","agentCount":59,"indexable":true,"hubUrl":"https://nowen.ai/industry/b2b-saas"},"categoryDirectory":{"name":"AI Agent Platforms","agentCount":89,"indexable":true,"url":"https://nowen.ai/category/ai-agent-platforms"},"aiReaderFamilies":["OpenAI","Perplexity"],"products":[{"name":"Zenoti OS","anchor":"product-zenoti-os","type":"Platform","url":"https://www.zenoti.com/platform","summary":"Unifies business operations and connected data to improve guest experiences, support staff, and grow revenue across locations.","description":"Zenoti OS is an AI-powered platform for salons, spas, medspas, fitness centers, and barbershops. It brings workflows from booking to payroll into one system, connecting business data, intelligence, and end-to-end operations. The platform includes tools for appointments, payments, marketing, inventory, memberships, staff management, and reporting, with AI agents that automate tasks and act across business workflows. It supports businesses operating at one or multiple locations.","pricing":{},"features":[{"name":"AI-powered workflow automation","value":"Automate Workflows With AI Agents","valueDescription":"Deploy AI agents to handle recurring front-desk, guest engagement, lead follow-up, marketing, and operational tasks across the business."},{"name":"Appointment booking and scheduling","value":"Manage Bookings In One Calendar","valueDescription":"Coordinate guest appointments, provider schedules, rooms, and equipment in a shared calendar, with online booking across multiple channels."},{"name":"Predictive intelligence and recommendations","value":"Anticipate Needs And Guide Actions","valueDescription":"Use patterns, business benchmarks, and predictive tools to identify opportunities and take action on retention, staffing, inventory, and performance."},{"name":"Point of sale and integrated payments","value":"Process Payments Across Checkout Options","valueDescription":"Connect transactions with business workflows and offer checkout through front-desk, mobile, or kiosk options, including integrated tips and payment links."},{"name":"Marketing and guest engagement","value":"Personalize Campaigns And Guest Follow-Ups","valueDescription":"Use guest data and audience segments to automate communications that support bookings, rebooking, referrals, upsells, and reactivation."},{"name":"Booking recovery and waitlist management","value":"Recover Bookings And Fill Openings","valueDescription":"Re-engage guests who leave bookings incomplete and offer available appointment slots to waitlisted guests when cancellations create openings."},{"name":"Guest profiles and connected records","value":"Connect Guest History Across Workflows","valueDescription":"Give teams a shared view of guest history and preferences that can inform service, booking, and communication workflows."},{"name":"Memberships, packages, and loyalty","value":"Manage Memberships And Reward Loyalty","valueDescription":"Offer memberships, packages, gift cards, and loyalty programs with tools for billing, renewals, redemptions, and rewards."},{"name":"Payroll and staff management","value":"Coordinate Staff And Payroll","valueDescription":"Bring schedules, commissions, tips, payroll, and performance tracking together to support staff and business operations."},{"name":"Inventory management","value":"Track Stock And Automate Reorders","valueDescription":"Monitor inventory and product usage across locations, with automated reorder workflows informed by usage and booking trends."},{"name":"Business intelligence and reporting","value":"Monitor Performance Across Locations","valueDescription":"Review business metrics and team performance through dashboards and reports that provide visibility across locations."},{"name":"Multi-location operations","value":"Coordinate Operations Across Locations","valueDescription":"Manage locations through centralized operations and reporting while supporting standardized workflows and location-specific visibility."},{"name":"Reputation management","value":"Manage Reviews And Guest Feedback","valueDescription":"Automate review requests and monitor guest feedback across channels to help teams stay informed about customer sentiment."},{"name":"Forms, charting, and photo management","value":"Manage Forms, Charts, And Photos","valueDescription":"Support intake, consent, documentation, and progress tracking with digital forms, charting tools, and photo management."},{"name":"Mobile access and provider tools","value":"Access Tools Across Devices","valueDescription":"Give operators and staff access to business and provider tools on desktop, tablet, and mobile devices."}]},{"name":"AI Workforce","anchor":"product-ai-workforce","type":"Platform","url":"https://www.zenoti.com/ai-workforce","summary":"Automates guest and member interactions and business workflows to help businesses capture revenue, retain customers, and run operations more effectively.","description":"Zenoti AI Workforce is a suite of AI agents built for beauty, wellness, and fitness businesses and powered by Zenoti OS. Its agents work across connected business data and workflows to answer calls, convert leads, engage guests, support marketing and retention, document visits, contest chargebacks, optimize staffing and inventory, and provide business insights. The suite also includes tools for treatment visualization, photo search, fitness workout programs, and team assistance.","pricing":{},"features":[{"name":"AI agent suite and connected workflows","value":"Automate Key Business Workflows","valueDescription":"Use purpose-built AI agents to handle activities across front-desk, guest engagement, revenue recovery, and back-office operations using connected business information."},{"name":"AI receptionist and appointment handling","value":"Answer Calls And Manage Appointments","valueDescription":"Provide always-on phone coverage for inquiries, bookings, appointment changes, confirmations, and common questions, with call review tools and human handover when needed."},{"name":"Lead capture, qualification, and follow-up","value":"Capture And Nurture Leads","valueDescription":"Respond to prospects across channels, assess leads, and automate follow-up to help convert inquiries into appointments, tours, or consultations."},{"name":"Guest engagement and retention","value":"Engage Guests And Reduce Churn","valueDescription":"Give teams interaction context and prompts for next steps, while using risk signals and automated outreach to encourage rebooking and re-engage at-risk guests or members."},{"name":"Clinical documentation and charting","value":"Generate And File Clinical Notes","valueDescription":"Capture consultation details in structured notes and populate charts, supporting treatment documentation and reducing manual data entry."},{"name":"Business KPI analysis and recommendations","value":"Find And Address Business Issues","valueDescription":"Query business performance in plain language and use KPI-based findings, charts, and recommended actions to investigate issues across locations."},{"name":"Demand-based employee scheduling","value":"Match Staff To Forecast Demand","valueDescription":"Create schedules based on forecast demand and business patterns to align provider coverage with expected workload and address understaffed shifts."},{"name":"Digital marketing and local search optimization","value":"Optimize Marketing And Local Search","valueDescription":"Use business and guest data to guide campaigns, measure revenue, and identify local search improvements through visibility checks and prioritized tasks."},{"name":"Chargeback dispute management","value":"Prepare And Submit Disputes","valueDescription":"Assemble and submit supporting evidence on time and track dispute outcomes, reducing the need for staff to manage chargeback paperwork manually."},{"name":"Inventory forecasting and reordering","value":"Forecast And Reorder Inventory","valueDescription":"Anticipate product requirements and create replenishment orders based on usage, bookings, and vendor lead times."},{"name":"Fitness workout program building","value":"Build And Track Member Workouts","valueDescription":"Create and publish workout programs and let members follow and track sessions in the app used for memberships and bookings."},{"name":"Treatment visualization and photo search","value":"Visualize And Find Treatment Photos","valueDescription":"Show patients potential treatment outcomes and quickly retrieve relevant treatment images to support consultation conversations."}],"marketCategories":[{"name":"AI Agent Platforms","url":"https://nowen.ai/category/ai-agent-platforms"}]},{"name":"AI Concierge","anchor":"product-ai-concierge","type":"Platform","url":"https://www.zenoti.com/ai-workforce/ai-concierge","summary":"Connects guest interactions and surfaces missed opportunities so teams can improve engagement, recover revenue, and encourage repeat visits.","description":"AI Concierge is Zenoti’s guest intelligence and engagement platform for beauty and wellness businesses. It connects phone systems, guest history, and bookings in real time, bringing guest interactions into a unified timeline. Its modules include Guest Timeline, Business Phone, Reviews & Reputation, Analytics & Coaching, and SmartBot & Two-Way Messaging. The platform surfaces missed opportunities and prompts teams to act on them, including opportunities related to upsells, rebooking, and dropped bookings.","pricing":{},"features":[{"name":"Unified guest timeline","value":"Unify Guest Interactions","valueDescription":"See guest calls, texts, and emails together in one timeline so your team has interaction context when responding."},{"name":"Missed opportunity detection","value":"Spot Missed Revenue Opportunities","valueDescription":"Identify missed consults, unoffered upsells, and dropped bookings, with visibility into the potential revenue associated with those opportunities."},{"name":"Call summaries and staff coaching","value":"Summarize Calls And Coach Staff","valueDescription":"Review key call information through summaries and follow-up triggers, and use call recordings to provide staff coaching."},{"name":"Guest reminders, follow-ups, and rebooking","value":"Encourage Guest Follow-Ups And Rebooking","valueDescription":"Continue communication after visits through reminders and automated follow-ups, and prompt guests to book again."},{"name":"Review requests and reputation management","value":"Request Reviews At The Right Moment","valueDescription":"Automate review requests at peak satisfaction moments and manage guest reviews and reputation."},{"name":"SmartBot and two-way messaging","value":"Enable Two-Way Guest Messaging","valueDescription":"Use SmartBot and two-way messaging as part of the platform’s guest engagement tools."}]},{"name":"Zeenie","anchor":"product-zeenie","type":"Product","url":"https://www.zenoti.com/platform/zeenie-ai-powered-assistant","summary":"Helps teams find answers, act on business insights, and handle routine tasks more efficiently within Zenoti.","description":"Zeenie is an AI-powered business assistant built into the Zenoti platform. Staff, managers, and marketers can ask questions in natural language to retrieve operational information, reports, and visual insights, and get guided instructions for tasks such as opening invoices or updating appointments. Zeenie also helps teams access guest or member profiles and histories, find internal policies and procedures, create personalized multilingual marketing content and campaigns, and automate routine tasks. It works across Zenoti workflows, including appointment book, reporting, and marketing. Guided task actions await user confirmation, and access follows Zenoti’s existing permission framework.","pricing":{},"features":[{"name":"Natural-language information retrieval","value":"Find Answers By Asking Naturally","valueDescription":"Staff can ask questions in natural language rather than searching manuals, spreadsheets, or separate tools to find relevant business information."},{"name":"Internal policy and procedure search","value":"Search Internal Policies And Procedures","valueDescription":"Make internal documents, policies, standard operating procedures, and compliance guidance available to team members when they need operational answers."},{"name":"Guided task completion","value":"Complete Tasks With Guided Steps","valueDescription":"Help staff follow the appropriate steps for common operational tasks while keeping the user in control of actions that require confirmation."},{"name":"Real-time visual business insights","value":"Visualize Real-Time Business Performance","valueDescription":"Give managers and teams accessible visual information about business performance and trends to support operational and staffing decisions."},{"name":"Personalized multilingual marketing","value":"Create Personalized Multilingual Campaigns","valueDescription":"Help marketing teams prepare targeted communications in multiple languages and evaluate campaign results so they can adjust their outreach."},{"name":"Guest and member service context","value":"Access Guest And Member Context","valueDescription":"Give staff relevant profile, appointment, service-history, and member information to support personalized service and appointment workflows."},{"name":"Zenoti workflow integration and permission controls","value":"Work Directly Inside Zenoti","valueDescription":"Access assistance within existing Zenoti workflows without switching tools, while keeping business information governed by established permissions."},{"name":"Employee onboarding guidance","value":"Guide New Employees Through Onboarding","valueDescription":"Provide new hires with business-specific instructions to support onboarding and help them find guidance as they learn their roles."}],"marketCategories":[{"name":"AI Assistant Software","url":"https://nowen.ai/category/ai-assistant-software"}]},{"name":"Salon management software","anchor":"product-salon-management-software","type":"Solution","url":"https://www.zenoti.com/salon-management-software","summary":"Attract clients, fill appointment schedules, strengthen guest loyalty, and manage salon teams and operations from one connected platform.","description":"Zenoti is a cloud-based salon management platform for businesses ranging from single-location salons to multi-location brands. It brings online booking, appointment scheduling, point of sale, memberships and packages, marketing, payroll, inventory, and reporting together in one system, with AI tools for calls and guest engagement. Salon teams can manage client records, staff schedules and earnings, and business performance across locations.","pricing":{},"features":[{"name":"Appointment scheduling and online booking","value":"Coordinate Appointments Across Channels","valueDescription":"Manage appointments across providers and services in one calendar and give clients multiple ways to book at any time."},{"name":"Marketing, retention, and loyalty","value":"Automate Personalized Client Campaigns","valueDescription":"Send targeted messages and offers based on client information to support rebooking, re-engagement, referrals, and reviews."},{"name":"Point of sale and payments","value":"Process Connected Salon Checkouts","valueDescription":"Connect services and retail sales to appointments in one checkout, with transaction details flowing into client and business records."},{"name":"Multi-location management and reporting","value":"Manage Salon Locations Centrally","valueDescription":"View business activity across locations and manage shared workflows from a centralized system."},{"name":"AI receptionist and booking recovery","value":"Answer Calls And Recover Bookings","valueDescription":"Handle calls and booking requests day or night, and follow up with guests who leave the booking process before confirming."},{"name":"Client records and personalization","value":"Personalize Visits With Client History","valueDescription":"Give staff access to client records, preferences, and visit history to inform service and follow-up."},{"name":"Memberships, packages, and rewards","value":"Manage Memberships And Guest Rewards","valueDescription":"Offer recurring memberships and packages while tracking credits, renewals, gift cards, and loyalty rewards."},{"name":"Inventory and vendor management","value":"Track Stock And Automate Reorders","valueDescription":"Monitor product levels and usage, receive low-stock alerts, and support reordering to help maintain availability."},{"name":"Staff scheduling, earnings, and payroll","value":"Track Staff Schedules And Earnings","valueDescription":"Give salon teams and managers access to schedule, commission, tip, and payroll information."},{"name":"Branded mobile apps and cloud access","value":"Connect Clients And Staff By Mobile","valueDescription":"Offer clients mobile booking and service tools while giving staff mobile access to schedules and earnings."}]},{"name":"Zenoti Barbershop Software","anchor":"product-zenoti-barbershop-software","type":"Solution","url":"https://www.zenoti.com/barbershop-software","summary":"Manage bookings, walk-ins, checkout, and shop operations in one connected platform to serve guests efficiently and grow revenue.","description":"Zenoti is an all-in-one barbershop management platform that brings appointments, walk-in queue management, point of sale, barber commissions, memberships, marketing, and operations together. Clients can book online, check in, and pay through connected workflows, while barbers and managers access schedules, guest information, earnings, and shop performance. The platform also supports automated marketing, inventory and payroll workflows, retail sales, and centralized management across locations.","pricing":{},"features":[{"name":"Walk-in queue and appointment scheduling","value":"Manage Walk-Ins And Appointments Together","valueDescription":"Keep booked clients and walk-ins visible in one system, with digital queueing and appointment information connected to the barber schedule."},{"name":"Integrated point of sale","value":"Complete Guest Checkout From One Ticket","valueDescription":"Use a checkout ticket connected to the guest's appointment or walk-in record, with service and retail sales, tips, gift cards, and payment options handled together."},{"name":"Barber commission and tip tracking","value":"Track Barber Tips And Commissions Automatically","valueDescription":"Attribute tips and sales to the appropriate barber, calculate commissions using configured rules, and provide reports to support payouts and payroll."},{"name":"Automated marketing and guest retention","value":"Automate Offers And Guest Follow-Ups","valueDescription":"Use automated campaigns, rebooking nudges, loyalty rewards, and referral programs to engage guests and encourage return visits."},{"name":"Online booking and client self-service","value":"Let Clients Book And Manage Visits Online","valueDescription":"Offer clients online access to booking and appointment changes through supported channels, with barber and service selection available."},{"name":"Memberships and checkout redemptions","value":"Apply Membership Benefits At Checkout","valueDescription":"Apply eligible membership cuts and discounts during checkout and update guest balances, while supporting recurring memberships and gift card sales."},{"name":"AI call and booking recovery","value":"Recover Bookings From Missed Calls","valueDescription":"Use call analysis and AI-powered responses to identify missed revenue opportunities and help convert missed calls into appointments."},{"name":"Mobile staff and shop management","value":"Manage Shop Activity From A Phone","valueDescription":"Let barbers review schedules and client information, and give managers mobile access to queue activity, revenue, and barber performance."},{"name":"Real-time analytics and multi-location management","value":"Review Shop Performance In Real Time","valueDescription":"Use dashboards and reports to review revenue, barber performance, tips, commissions, retail sales, chair utilization, and location results."},{"name":"Inventory, retail, and back-office workflows","value":"Track Inventory And Back-Office Work","valueDescription":"Monitor stock and product usage, update inventory when products sell, and connect operational workflows to payroll reporting."}]},{"name":"Zenoti Fitness Center Management Software","anchor":"product-zenoti-fitness-center-management-software","type":"Solution","url":"https://www.zenoti.com/fitness-center-membership-software","summary":"Unifies fitness operations, converts leads, retains members, and supports revenue growth across locations with AI-powered tools and member self-service.","description":"Zenoti is AI-powered, all-in-one software for fitness centers, gyms, and health clubs. It brings memberships, recurring billing, scheduling, payments, check-ins, marketing, staff management, and analytics together on one platform. Businesses can manage leads, classes, member engagement, and day-to-day operations across one or multiple locations, with a branded app for member self-service.","pricing":{},"features":[{"name":"Unified fitness operations","value":"Unify Your Fitness Operations","valueDescription":"Connect core fitness business functions in one system, giving teams a shared view of operations."},{"name":"Membership management and recurring billing","value":"Automate Memberships And Billing","valueDescription":"Manage membership changes and recurring payments through a single workflow, including automated renewals and failed-payment retries."},{"name":"Lead management and follow-up","value":"Convert Leads With Automated Follow-Ups","valueDescription":"Respond to prospects promptly and manage follow-ups and tour bookings automatically to help turn inquiries into memberships."},{"name":"Class and appointment scheduling","value":"Coordinate Classes And Appointments","valueDescription":"Keep classes, appointments, staff availability, and capacity in one scheduling workflow for both members and staff."},{"name":"Marketing automation and member retention","value":"Personalize And Automate Member Campaigns","valueDescription":"Use member data to target communications and initiate campaigns for prospects and members, including retention and reactivation."},{"name":"Automated reminders and waitlists","value":"Fill Openings And Reduce No-Shows","valueDescription":"Automated reminders support attendance, and waitlists can offer newly available spots to members."},{"name":"Branded member app and self-service","value":"Enable Member Self-Service","valueDescription":"Let members manage bookings, payments, memberships, and offers through a branded mobile experience."},{"name":"Member check-in and facility access","value":"Streamline Check-Ins And Facility Access","valueDescription":"Connect check-in workflows with member information and facility access systems to support front-desk operations."},{"name":"Integrated payments and point of sale","value":"Manage Payments And Sales Together","valueDescription":"Connect membership and service payments with retail sales and inventory tracking in one checkout workflow."},{"name":"Staff performance and fitness reporting","value":"Monitor Fitness Business Performance","valueDescription":"Use location-level and consolidated reporting to review membership, revenue, staffing, and class performance."},{"name":"AI receptionist and member communications","value":"Answer Calls And Unify Member Conversations","valueDescription":"Handle calls and booking requests when staff are busy or unavailable, and give staff a shared view of member interactions and follow-up prompts."},{"name":"AI workout program builder","value":"Build And Assign Workout Programs","valueDescription":"Create multi-week programs for members and provide workout guidance and tracking through the app."},{"name":"Fitness center integrations and multi-location operations","value":"Connect Systems Across Locations","valueDescription":"Connect the platform with access, payment, accounting, point-of-sale, and marketing systems while coordinating operations across locations."},{"name":"Business insights and dispute management","value":"Get Answers And Manage Disputes","valueDescription":"Ask operational or performance questions in plain language, access business insights, and use an automated workflow to compile and track chargeback evidence."}]},{"name":"Zenoti Medical Spa Software","anchor":"product-zenoti-medical-spa-software","type":"Solution","url":"https://www.zenoti.com/medical-spa-software","summary":"Unifies clinical documentation and practice operations to streamline patient care, support compliance, and encourage repeat visits.","description":"Zenoti medical spa software brings clinical and business operations together for aesthetic and medical spas, weight-loss and GLP-1 clinics, and IV therapy practices. Its platform combines HIPAA-compliant charting, digital consent and intake forms, treatment photography, injectable and medication tracking, e-prescribing, telehealth, and in-person scheduling with payments, memberships, marketing, and reporting. It supports AI-assisted documentation, patient communications, treatment plans, and inventory workflows, including IV consumable and medication tracking.","pricing":{},"features":[{"name":"Unified clinical and business management","value":"Unify Clinical And Business Workflows","valueDescription":"Keep patient records, appointments, payments, marketing, and compliance tools together instead of managing separate clinical and business systems."},{"name":"AI-assisted clinical charting","value":"Speed Up Treatment Documentation","valueDescription":"Generate structured clinical notes and summaries and document treatment details using templates designed for specific procedures and care workflows."},{"name":"Digital intake and consent forms","value":"Collect Patient Forms Before Visits","valueDescription":"Gather health histories, treatment consents, and other documentation digitally before appointments, with form status available to the care team."},{"name":"Compliance monitoring and audit trails","value":"Monitor Documentation And Compliance","valueDescription":"Identify incomplete charts and forms, review documentation status, and maintain records of treatment activity and access across teams."},{"name":"HIPAA-compliant photo management and progress tracking","value":"Document And Compare Treatment Results","valueDescription":"Keep treatment photos associated with patient records and use guides, overlays, tags, and comparisons to review changes across visits."},{"name":"Injectable, medication, and consumable inventory tracking","value":"Track Products, Usage, And Expiry","valueDescription":"Maintain treatment-level records and monitor inventory movement, batches, dosage, expiry information, and costs for products and consumables."},{"name":"E-prescribing","value":"Send Prescriptions From Patient Profiles","valueDescription":"Prepare and send supported prescriptions digitally from the patient record, connecting prescribing with the practice's clinical workflow."},{"name":"Appointment scheduling and telehealth","value":"Manage Virtual And In-Clinic Visits","valueDescription":"Use connected scheduling for virtual and in-person care, with patient self-service booking, rescheduling, and check-in options."},{"name":"Memberships, packages, and recurring programs","value":"Manage Recurring Treatment Programs","valueDescription":"Offer structured memberships, credits, and prepaid treatment plans, with tracking for usage and renewals."},{"name":"IV therapy booking and treatment management","value":"Personalize Drips And Add-Ins","valueDescription":"Present customized drip options and relevant add-ins during booking or checkout, including staff prompts to support recommendations."},{"name":"Consultation and treatment planning","value":"Connect Consultations To Treatment Plans","valueDescription":"Link intake forms, consultation notes, treatment plans, quotes, and subsequent appointments in a continuous patient workflow."},{"name":"Automated patient communication and marketing","value":"Personalize Patient Outreach And Follow-Ups","valueDescription":"Use patient and treatment information to coordinate relevant offers, reminders, and care instructions before and after appointments."},{"name":"Online booking and AI front desk","value":"Convert Inquiries Into Appointments","valueDescription":"Engage patients when staff are unavailable, support appointment changes, and help patients complete bookings."},{"name":"Practice analytics and multi-location reporting","value":"Review Performance Across Locations","valueDescription":"Use reporting on bookings, revenue, providers, services, inventory, and program outcomes to assess practice performance across centers."},{"name":"Treatment quotes, financing, and payment options","value":"Present Treatment Plans And Payment Options","valueDescription":"Give patients tailored treatment quotes and plans, with supported financing and payment options available to help them consider choices."}]},{"name":"Zenoti onboarding and customer support","anchor":"product-zenoti-onboarding-and-customer-support","type":"Service","url":"https://www.zenoti.com/dedicated-service","summary":"Helps businesses switch to Zenoti, train teams, and make the most of the platform with ongoing support and business-specific guidance.","description":"Zenoti supports businesses through implementation and beyond with guided data migration, business-specific setup, staff training, and ongoing customer support. Customers can access 24/7 live chat and phone assistance, in-app guidance, self-service articles and videos, and Zenoti University. A customer success manager provides ongoing guidance, including strategy calls, business reviews, and help setting up new features and locations. AI Plus plans also include a dedicated Customer Success Manager and priority assistance backed by SLAs.","pricing":{},"features":[{"name":"24/7 customer support","value":"Get Help Around The Clock","valueDescription":"Reach Zenoti through live chat and phone 24/7, or use the help widget to request a rapid response."},{"name":"Secure data migration","value":"Move And Verify Business Data","valueDescription":"Transfer relevant records to Zenoti and verify migrated data before go-live, helping businesses switch systems while continuing to operate."},{"name":"Business-specific setup","value":"Configure Zenoti For Your Business","valueDescription":"Set up services, pricing, staff, commissions, permissions, and workflows to reflect the business's operating requirements."},{"name":"Staff training","value":"Train Teams Before Launch","valueDescription":"Prepare staff for go-live with role-focused instruction and a sandbox where they can practice using the business's setup."},{"name":"Dedicated customer success","value":"Get Guidance From A Dedicated Partner","valueDescription":"Work with a customer success manager who understands the business and can provide ongoing guidance, including strategy calls and business reviews."},{"name":"In-app and self-service learning","value":"Find Guidance While You Work","valueDescription":"Use in-app help and training, self-service learning materials, and Zenoti University to find guidance and build familiarity with the platform."},{"name":"Ongoing feature and location guidance","value":"Make The Most Of New Capabilities","valueDescription":"Get help setting up new features and locations and access best practices to support continued use of the platform."},{"name":"Priority support for AI Plus plans","value":"Access Priority Assistance","valueDescription":"AI Plus customers receive priority support backed by SLAs, alongside a dedicated Customer Success Manager."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://zenoti.com","text":"Zenoti"},{"url":"https://www.zenoti.com/platform","text":"Zenoti OS"},{"url":"https://www.zenoti.com/ai-workforce","text":"AI Workforce"},{"url":"https://www.zenoti.com/ai-workforce/ai-concierge","text":"AI Concierge"},{"url":"https://www.zenoti.com/platform/zeenie-ai-powered-assistant","text":"Zeenie"},{"url":"https://www.zenoti.com/salon-management-software","text":"Salon management software"},{"url":"https://www.zenoti.com/barbershop-software","text":"Zenoti Barbershop Software"},{"url":"https://www.zenoti.com/fitness-center-membership-software","text":"Zenoti Fitness Center Management Software"},{"url":"https://www.zenoti.com/medical-spa-software","text":"Zenoti Medical Spa Software"},{"url":"https://www.zenoti.com/dedicated-service","text":"Zenoti onboarding and customer support"}]}