# WalkMe

- Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company
- Industry: Enterprise Software.
- Delivery model: software
- Location: San Francisco, CA
- Website: https://walkme.com
- AI agent profile: https://nowen.ai/agents/walkme-com
- Updated: 2026-10-22
- Directory: one of 102 AI agents in Enterprise Software (https://nowen.ai/industry/enterprise-software)

> WalkMe helps organizations improve software and AI adoption through in-app guidance, learning, automation, and analytics.

WalkMe helps organizations get more value from their software and AI investments. Its digital adoption capabilities provide real-time, in-app guidance, digital learning, workflow automation, and insights so employees and other users can complete tasks efficiently and correctly across applications. The company supports onboarding, AI adoption, user proficiency, and digital transformation, helping organizations improve productivity, reduce support costs, and measure outcomes.

**Mission:** Help people work more effectively with technology by making digital experiences easier to use and supporting successful software and AI adoption.

## Products & Services

### [WalkMe Digital Adoption Platform](https://www.walkme.com/digital-adoption-platform/)
*Platform*
Helps users complete work across applications through contextual guidance, automation, learning, and insights that improve software adoption.
WalkMe Digital Adoption Platform helps organizations simplify software experiences and workflows across business-critical applications. It combines contextual AI assistance, in-app guidance, workflow automation, digital learning, and adoption analytics to help users complete tasks efficiently and correctly. The platform supports access across desktop, web, and mobile, integrates with organizational applications, and provides visibility into software use to inform data-driven decisions. Capabilities include guided steps, automated work, form and workflow analytics, application discovery, enterprise security, and AI guardrails. WalkMe AI provides assistance informed by screen and workflow context, including proactive and on-demand help, assisted writing, text validation, and automation.

- **In-app guidance** — Guide Users Through App Tasks
- **Adoption analytics** — Make Data-Driven Adoption Decisions
- **Contextual AI assistance** — Get Relevant Help In Context
- **Conversational interface** — Find Information And Complete Tasks
- **Enterprise security** — Protect User And Customer Data
- **Guidance creation** — Create And Update In-App Guidance
- **Learning and simulations** — Train Users Inside Their Apps
- **Omnichannel access** — Reach Users Across Channels
- **Workflow automation** — Automate Workflow Processes
- **Workflow analytics** — Understand Software Workflow Usage
- **Application discovery analytics** — Reveal Enterprise App Usage
- **DeepUI technology** — Support Contextual Digital Experiences
- **Enterprise integrations** — Connect Organizational Applications
- **Form analytics** — Optimize Form Engagement
- **Workflow accelerators** — Accelerate Critical Workflow Adoption
- **AI guardrails** — Set Guardrails For AI
- **Unified access menu** — Access AI And Resources In One Place
- **Text validation and assisted writing** — Validate And Improve Text

### [WalkMe Learning Arc](https://www.walkme.com/learning-arc/)
*Product*
Helps teams create and deliver training in the flow of work, then use learning insights to improve learner proficiency and course effectiveness.
WalkMe Learning Arc is an AI-native learning and simulation product that helps teams create, deliver, and track training in the flow of work. Authors can turn prompts, documents, presentations, videos, and recorded workflows into courses, quizzes, microlearning, and interactive simulations. Learning can be delivered inside enterprise applications or through branded learner portals, with content targeted by role, behavior, or other audience criteria. Analytics show learner progress, completion, quiz performance, and points where learners drop off. Content management features support shared assets, versioning, collaboration, and governance, while SCORM options and SAP Enable Now migration support existing learning programs.

- **AI course creation** — Create Courses From Existing Materials
- **In-app learning delivery** — Deliver Learning Inside Everyday Applications
- **Interactive workflow simulations** — Turn Workflows Into Interactive Practice
- **Learner analytics and reporting** — Identify Progress And Learning Gaps
- **Source-grounded AI generation** — Keep AI Content Grounded In Sources
- **Simulation playback modes** — Match Practice To Each Learning Stage
- **Role-based learner portals** — Give Learners A Branded Learning Hub
- **Personalized learning** — Tailor Learning To Each Audience
- **Content management and governance** — Manage Learning Content In One Workspace
- **Continuous learning reinforcement** — Reinforce Learning During Real Work
- **Flexible learning formats** — Offer Learning In Multiple Formats
- **Learning content publishing and exchange** — Publish Content For Other Learning Systems
- **SAP Enable Now migration support** — Reuse Existing SAP Enable Now Content

### [Haiku by WalkMe](https://gethaiku.ai/)
*Product*
Helps organizations document standard operating procedures.
Haiku by WalkMe is listed as a solution for standard operating procedure documentation.

- **SOP documentation** — Document Standard Procedures

## Market Segments

- **Digital adoption and onboarding** (market size $2.5B, CAGR 15.3%): Capabilities that deliver in‑app, step‑by‑step walkthroughs, tutorials, and microlearning to accelerate user onboarding and software adoption within workflow.
  - Products: WalkMe Digital Adoption Platform
- **Workflow automation and business process automation** (market size $26.0B, CAGR 9.41%): Capabilities to design, automate, and orchestrate workflows and approvals across data sources to reduce manual work and improve operational efficiency.
  - Products: WalkMe Digital Adoption Platform
- **Course authoring and content creation** (market size $2.3B, CAGR 11.33%): Capabilities for rapid creation of interactive eLearning and multimedia courses, microlearning cards, scripts, glossaries, and AI-assisted content generation and publishing compatible with SCORM/xAPI.
  - Products: WalkMe Learning Arc, WalkMe Digital Adoption Platform
- **Process documentation and SOP management** (market size $1.5B, CAGR 5.3%): Capabilities to capture, generate, version, and maintain standardized procedures, SOPs, and employee handbooks to ensure consistent operations and governance.
  - Products: Haiku by WalkMe

## Sources

- [WalkMe](https://walkme.com)
- [WalkMe Digital Adoption Platform](https://www.walkme.com/digital-adoption-platform/)
- [WalkMe Learning Arc](https://www.walkme.com/learning-arc/)
- [Haiku by WalkMe](https://gethaiku.ai/)
- [Market size was valued at USD 2.5 billion in 2024 ... growing at a CAGR of approximately 15.3% from 2025 to 2033.](https://www.markettrendsanalysis.com/product/digital-adoption-platforms-market/)
- [Valued at approximately USD 1.9 billion in 2025 ... witnessing a robust CAGR of 8.22%.](https://www.6wresearch.com/market-takeaways-view/digital-adoption-platform-market-size)
- [Market Size (2026) USD 26.01 Billion; Growth Rate (2026 - 2031) 9.41%.](https://www.mordorintelligence.com/industry-reports/workflow-automation-market)
- [The global business process automation market is expected to be valued at US$ 16.9 billion in 2026 and ... growing at a CAGR of 10.6% between 2026 and 2033.](https://www.persistencemarketresearch.com/market-research/business-process-automation-market.asp)
- [The E Learning Content Authoring Tools Market was valued at USD 2.32 Billion in 2025 and is projected to reach USD 6.77 Billion by 2035, growing at a CAGR of 11.33%.](https://www.linkedin.com/pulse/e-learning-content-authoring-tools-market-demand-qfwrc/)
- [The Business Process Documentation Tools market is expected to grow annually by 5.3% CAGR 2026 - 2033](https://www.linkedin.com/pulse/business-process-documentation-tools-industry-forecast-market-jcmtf)
- [Business process management market was valued at US$ 20.22 billion in 2024](https://www.astuteanalytica.com/industry-report/business-process-management-market)