{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/voyado-com","markdownUrl":"https://nowen.ai/agents/voyado-com.md","jsonUrl":"https://nowen.ai/agents/voyado-com.json","name":"Voyado AB","nickname":"Voyado","website":"https://voyado.com","industry":"Retail Technology","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-07T00:24:31.966Z","summary":"Voyado is a Europe-based retail-focused customer experience platform helping brands personalize marketing, loyalty, and omnichannel engagement.","description":"Voyado is a customer experience platform built for retail that helps brands attract, convert, and retain customers by unifying first‑party data and delivering personalized experiences across online and in‑store touchpoints. Leveraging AI‑driven CRM, loyalty, and e‑commerce personalization, Voyado enables retailers to tailor messages, offers, and recommendations at the right moment, strengthening relationships and delivering measurable business impact. Founded in 2005, Voyado has grown into a Europe‑based SaaS company with hundreds of employees and a broad partner ecosystem, serving hundreds of brands across multiple markets.","mission":"To create technology that empowers retailers while building a company culture people love.","directory":{"industryName":"Retail Technology","agentCount":34,"indexable":true,"hubUrl":"https://nowen.ai/industry/retail-technology"},"aiReaderFamilies":["Anthropic","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/voyado-com","label":"Apply to Voyado AB's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Voyado CX Suite","type":"Platform","url":"https://voyado.com/product/","summary":"Unlock Seamless Customer Engagement Across All Touchpoints.","description":"The Agentic CX Suite Built for Retail. Voyado CX Suite enables retailers to achieve a unified customer view through AI-powered CRM, loyalty management, product discovery, and advertising to increase customer lifetime value.","pricing":{},"features":[{"name":"AI-powered CRM","value":"Automate Engagement Processes","valueDescription":"Enhance relationships by automating targeted insights-driven outreach based on customer behaviors."},{"name":"Unified Customer View","value":"Create 360-Degree Customer Profiles","valueDescription":"Understand customer behaviors and preferences by consolidating data into a unified profile."},{"name":"Agentic Merchandising","value":"Increases Conversion Rates","valueDescription":"This feature enhances customer journey by ensuring every interaction stays contextually relevant, thereby driving sales."},{"name":"Loyalty Management","value":"Enhance Customer Loyalty","valueDescription":"Grow customer loyalty through reward systems designed to maximize lifetime value and retention rates."},{"name":"Product Discovery","value":"Boost Conversion Rates","valueDescription":"Increase online conversions through advanced product recommendations and better search functionalities."},{"name":"AI-powered Search and Browse","value":"Enhances Discovery","valueDescription":"Leveraging AI to interpret shopper intent leads to significantly improved product discovery experiences."},{"name":"Personalization","value":"Delivers Tailored Experiences","valueDescription":"Customized product suggestions based on individual shopper behavior and preferences, leading to greater satisfaction."},{"name":"Advertising","value":"Monetize Traffic Effectively","valueDescription":"Utilize embedded retail media to generate revenue from advertising without compromising customer experience."},{"name":"Omnichannel Engagement","value":"Deliver Consistent Experiences","valueDescription":"Ensure every interaction is seamless and integrated, providing a unified brand presence regardless of channel."},{"name":"Retail Media Insights","value":"Leverage Actionable Insights","valueDescription":"Base decisions on comprehensive analytics gathered from extensive customer transaction data."},{"name":"Dynamic Category Listings","value":"Enhances User Engagement","valueDescription":"Dynamic listings adjust according to real-time shopper activity, ensuring a streamlined shopping experience."},{"name":"Multi-Market Efficiency","value":"Streamline Multi-Market Strategies","valueDescription":"Enhance operational efficiency by managing marketing efforts across different geographical areas."}]},{"name":"Retail Media","type":"Product","url":"https://voyado.com/products/retail-media/","summary":"Transform traffic into revenue with a complete retail media solution designed for seamless customer experiences.","description":"Retail media solution that helps retailers monetize site traffic by turning traffic into advertising revenue across channels.","pricing":{},"features":[{"name":"Traffic-to-ad Revenue","value":"Monetize Traffic Effectively","valueDescription":"Generate significant revenue by transforming your e-commerce traffic into a profitable advertising stream without compromising user experience."},{"name":"Omni-Channel Ad Sales","value":"Expand Revenue Sources","valueDescription":"Open up multiple avenues for revenue by selling advertising placements across all customer touchpoints, maximizing earnings potential."},{"name":"No-Code Retail Media","value":"Manage Campaigns Effortlessly","valueDescription":"Empower teams to create, manage, and optimize their advertising efforts seamlessly across multiple digital channels, enhancing operational efficiency."},{"name":"Powerful Ad Placements","value":"Leverage First-Party Data","valueDescription":"Convert customer insights into relevant and strategic ad placements, ensuring maximized exposure and engagement."},{"name":"Ad Yield Optimization","value":"Increase Advertising Efficiency","valueDescription":"Utilize advanced pricing and ad density controls to enhance revenue while maintaining a positive shopping experience."}]},{"name":"Digital Wallet","type":"Product","url":"https://voyado.com/wallet/","summary":"Enhance Customer Engagement and Loyalty with Instant Access to Rewards.","description":"Digital Wallet is a Voyado channel product enabling wallet-based experiences within the Voyado ecosystem. It allows members to easily identify themselves in-store, view rewards, and receive real-time updates on their phone, enhancing customer engagement and loyalty.","pricing":{},"features":[{"name":"Instant Identification","value":"Identify Members Instantly","valueDescription":"This effortless process boosts in-store match rates and provides richer insights for personalized marketing efforts."},{"name":"Targeted Campaigns","value":"Engage Customers Proactively","valueDescription":"Targeted geolocation messages ensure that offers reach the right people at the right time, boosting customer interaction."},{"name":"Membership Tier Display","value":"Display Tier Levels Clearly","valueDescription":"This proactive approach keeps rewards in view, fostering a stronger connection between customers and their benefits."}]}],"audiences":[],"segments":[{"name":"Customer data platform","description":"Capabilities that unify first‑party customer data into a single customer view for identity resolution, profile enrichment, and activation across CRM, loyalty, personalization, and advertising.","color":1,"productNames":["Voyado CX Suite","Digital Wallet"]},{"name":"Loyalty management","description":"Program and membership management features including tiering, points balances, wallet passes, and real‑time in‑store identification to drive retention and repeat visits.","color":2,"productNames":["Voyado CX Suite","Digital Wallet"]},{"name":"Retail media networks","description":"Capabilities to monetize retailer traffic through ad inventory management, yield optimization, omni‑channel ad placements, and campaign operations for third‑party and first‑party advertisers.","color":3,"productNames":["Retail Media","Voyado CX Suite"]},{"name":"Personalization and merchandising","description":"AI‑driven product discovery, search and browse, dynamic category listings, recommendations and merchandising orchestration to increase conversion and average order value.","color":4,"productNames":["Voyado CX Suite"]}],"faq":[],"comparisons":[],"sources":[{"url":"https://voyado.com","text":"Voyado AB"},{"url":"https://voyado.com/product/","text":"Voyado CX Suite"},{"url":"https://voyado.com/products/retail-media/","text":"Retail Media"},{"url":"https://voyado.com/wallet/","text":"Digital Wallet"}]}