# Vocus - Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company - Industry: Telecommunications - Market category: Business VoIP Services (https://nowen.ai/category/business-voip-services) - Delivery model: services - Website: https://vocus.com.au - Legal name: Vocus Group Limited - AI agent profile: https://nowen.ai/agents/vocus-com-au - Front door on Boon: https://boon.ai/agents/vocus-com-au (Apply to Vocus' partner program through Boon) - Updated: 2026-11-10 - Directory: one of 66 AI agents in Telecommunications (https://nowen.ai/industry/telecommunications); one of 32 AI agents in Business VoIP Services (https://nowen.ai/category/business-voip-services) - Read by AI assistants from: OpenAI, Perplexity > Vocus provides network infrastructure and telecommunications services to businesses, enterprises, government agencies, and wholesale providers. Vocus is a network infrastructure and telecommunications provider serving businesses, enterprises, government agencies, and wholesale service providers. It designs, builds, owns, and operates fibre and subsea networks, delivering connectivity and digital infrastructure capabilities supported by specialist teams and customer partnerships. **Mission:** To make connectivity unlock the full potential of its customers and their customers. ## Products & Services ### [Fast Fibre](https://www.vocus.com.au/business/internet/fast-fibre) *Service* Get consistent fibre performance and dependable support for business-critical workloads and operations. Fast Fibre is dedicated business internet delivered over the Vocus fibre network. Plans offer symmetric speeds from 250Mbps to 2Gbps with a 1:1 contention ratio, a 99.95% availability target, 24/7 business support and a four-hour fault restoration SLA. It supports AI, cloud, large data transfers and real-time collaboration, and is available in around 20,000 connected Australian buildings, subject to qualification. - **Symmetric dedicated bandwidth** — Maintain Consistent Upload And Download Speeds - **Business workload support** — Support Demanding Business Applications - **Availability and fault restoration** — Maintain Availability And Restore Service Quickly - **24/7 technical support** — Access Support Around The Clock - **National fibre network access** — Connect Through A National Fibre Network - **Speed plan upgrades** — Increase Speeds As Needs Change - **Connectivity options** — Connect Sites, Voice, And Cloud Services - **Router choice** — Choose A Router That Fits Your Setup - **Eligible plan rebate** — Receive Eligible Bill Credits ### [Business nbn® Internet](https://www.vocus.com.au/business/internet/business-nbn-internet) *Service* Connect your business with unlimited nbn® internet, flexible plans, a static IP and no lock-in contract. Vocus Business nbn® Internet offers unlimited business internet plans from $89 per month, with no lock-in contract and a standard static IP. Available nbn® technologies and speeds depend on the business address. Customers can add a business-grade modem with 4G backup or use a compatible modem. Select plans include priority restoration with a 12-hour or four-hour eSLA, depending on plan speed. - **Unlimited data and flexible contract** — Use Unlimited Data Without A Long-Term Contract - **Multiple nbn® access technologies** — Choose From Available nbn® Access Technologies - **Standard static IP address** — Support Stable Addressing And Remote Access - **Priority restoration on select plans** — Access Priority Restoration On Select Plans - **Flexible speed options** — Select A Speed Option For Your Business - **Modem choice and optional 4G backup** — Add 4G Backup Or Use Your Own Modem - **Plans from $89 per month** — Start From $89 Per Month - **Online ordering and connection** — Order Online And Get Connected ### [nbn® Enterprise Ethernet](https://www.vocus.com.au/enterprise/internet-and-networks/nbn-enterprise-ethernet) *Service* Connect business sites with dedicated symmetric fibre, flexible bandwidth, enterprise service levels and optional wireless access and backup. nbn® Enterprise Ethernet provides dedicated, symmetric fibre connectivity for business sites, with speeds from 100 Mbps to close to 1 Gbps. It connects through the Vocus fibre network and offers enterprise-grade service levels, optional 4G or 5G wireless access and backup, and flexible bandwidth for internet or additional services such as voice and cloud. A self-service portal supports order tracking, fault tickets, configuration changes and product additions. - **Dedicated symmetric fibre bandwidth** — Get Dedicated Symmetric Speeds - **Enterprise service levels** — Get Defined Uptime And Restoration Targets - **Vocus fibre network access** — Connect Sites To Vocus Fibre - **Interim wireless access and failover** — Keep Sites Connected With Wireless Access - **Flexible service allocation** — Allocate Bandwidth Across Services - **Business-critical workload support** — Support Business-Critical Applications - **Self-service service management** — Manage Orders And Services Online ### [Business Mobile SIM](https://www.vocus.com.au/business/mobile) *Service* Keep business teams connected with flexible SIM-only plans, shared data, predictable pricing and broad 5G and 4G coverage. Vocus Business Mobile SIM provides SIM-only business mobile plans starting at $30 per month with no lock-in contracts. Options include 5G and 4G voice-and-data plans, data-only plans and 4G backup, with flexible allowances and shared data. Plans offer predictable pricing and coverage across 98.5% of Australia. - **5G and 4G coverage** — Get 5G And 4G Coverage Across Australia - **Flexible mobile plan types** — Choose A Plan That Fits Your Business - **Predictable pricing without lock-in contracts** — Manage Costs With Flexible Monthly Plans - **Shared data** — Share Data Across Eligible Plans - **4G fixed-line backup** — Add 4G Backup To Compatible Modems - **Business calling and messaging** — Call And Text With Business Plans - **Plan-based data speeds** — Select A Speed Tier For Your Usage - **Data allowance controls** — Choose Data Terms That Suit Your Plan - **International roaming options** — Access International Roaming Options ### [Vocus Satellite - Starlink](https://www.vocus.com.au/enterprise/space-and-wireless/vocus-satellite-starlink) *Service* Connect remote, regional, mobile and maritime operations with Starlink internet, flexible data options and Vocus-managed support. Vocus Satellite - Starlink is business satellite internet using Starlink low-earth-orbit technology for high-speed, low-latency connectivity where traditional networks are unavailable or impractical. Flexible plans support fixed, mobile and maritime deployments. Options include pooled data, priority traffic, managed installation for selected plans, 24/7 support and a portal for usage tracking, diagnostics and service management. IP-WAN integration extends private networks over satellite, while bonded services can combine connections for throughput or resilience. The IP-WAN over Starlink Ethernet Access service integrates Starlink into private network environments using Layer 2 IP-WAN. Satellite traffic enters the Vocus private network and can reach customer networks or cloud services without traversing the public internet; customers can use their own private network addressing scheme. - **Low-earth-orbit satellite connectivity** — Connect Remote Sites With Low-Latency Internet - **Layer 2 IP-WAN integration** — Extend Private Networks Over Satellite - **Mobile and in-motion connectivity** — Connect Mobile And Transportable Operations - **Private network traffic path and addressing** — Route Satellite Traffic Through Private Networks - **Bonded satellite connections** — Combine Connections For Greater Throughput - **Flexible plans and contract terms** — Choose Data Allowances And Contract Terms - **Shared data pooling** — Share Data Across Multiple Terminals - **Priority data traffic** — Prioritise Traffic During Peak Times - **Managed installation and 24/7 support** — Access Managed Installation And 24/7 Support - **Service management portal** — Manage Services And Track Usage ### [BizPhone](https://www.vocus.com.au/business/voice-unified-communications/bizphone) *Service* Replace traditional PBX with flexible cloud calling, simpler call management and predictable costs. BizPhone is a cloud-based business phone system for small and medium businesses that replaces traditional PBX with VoIP calling. It includes local, national and Australian mobile calls, number porting, voicemail to email, hunt groups and auto attendant. Businesses can use desk phones or softphone apps, manage calls through a web portal and choose optional Webex collaboration add-ons. The service is fully managed, with predictable monthly costs and a choice of contract terms. - Categories: Business VoIP Services (https://nowen.ai/category/business-voip-services) - **Cloud VoIP phone system** — Replace Traditional PBX With Cloud Calling - **Managed service and calling devices** — Make Business Calls From Different Locations - **Included local, national and Australian mobile calls** — Include Local, National And Mobile Calls - **Predictable calling costs** — Keep Monthly Calling Costs Predictable - **Hunt groups and call queues** — Distribute And Queue Inbound Calls - **Auto attendant** — Direct Callers With An Automated Receptionist - **Web-based call management** — Manage Calls Through A Web Portal - **Existing number porting** — Keep Existing Business Phone Numbers - **Voicemail and call forwarding** — Manage Voicemail And Redirect Calls - **Webex collaboration add-on** — Add Webex Messaging And Collaboration Tools - **Flexible contract terms** — Choose From Multiple Contract Terms ### [Vocus Collaborate - Powered by Zoom](https://www.vocus.com.au/business/voice-unified-communications/vocus-collaborate-zoom) *Platform* Bring calling, meetings, messaging and AI collaboration together in one managed platform. Vocus Collaborate is a unified communications platform powered by Zoom and managed by Vocus. It combines business calling, video meetings, messaging and collaboration, with Zoom AI Companion included in every plan. Native desktop and mobile apps, Vocus network delivery, and managed implementation and support bring these capabilities together in one service. Plans range from essential business phone features to a broader collaboration suite, with options including call management, recordings, meeting tools, whiteboard, mail and calendar. - **Unified communications platform** — Unite Business Communications - **Business calling and call management** — Manage Business Calls - **Zoom AI Companion** — Summarise Calls And Meetings With AI - **Vocus managed service** — Simplify Service Management - **Vocus network delivery and security** — Deliver Communications Over Vocus Fibre - **Desktop and mobile apps** — Connect Across Devices - **Team chat and presence** — Keep Teams Informed - **Video meetings** — Host Video Meetings - **Flexible plan options** — Choose A Suitable Plan - **Voicemail transcription and call recording** — Review And Record Communications - **Zoom App Marketplace integrations** — Connect With Business Apps - **Single Vocus bill** — Consolidate Service Billing ### [Corporate Firewall](https://www.vocus.com.au/business/secure-networking/corporate-firewall) *Service* Protect business networks from unauthorised access and threats while simplifying security management and supporting growth. Corporate Firewall is a fully managed next-generation firewall service for small and growing Australian businesses. Delivered with Vocus Internet, it monitors and filters network traffic to help block unauthorised access, malware and other threats. Vocus specialists handle management, monitoring and updates. The service supports single- and multi-site environments and is built on FortiGate technology from Fortinet. Reporting varies by plan; an active Vocus Internet service is required. - **Network traffic inspection and filtering** — Block Unauthorized Access And Common Threats - **Managed security operations** — Reduce Day-To-Day Security Management - **Scalable site support** — Scale Protection Across Business Sites - **Vocus Internet integration** — Integrate Firewall Protection With Vocus Internet - **Small-business-focused security** — Simplify Essential Business Network Security - **Security reporting and visibility** — Improve Visibility Into Network Activity - **FortiGate firewall technology** — Use FortiGate-Based Firewall Technology ### [DDoS Detect & Protect](https://www.vocus.com.au/enterprise/secure-networking/ddos-protection) *Service* Helps keep internet-facing services accessible and performing during DDoS attacks, supporting uptime and business continuity. DDoS Detect & Protect is delivered within the Vocus Internet network to help keep internet-facing services available during distributed denial-of-service attacks. It monitors traffic at Vocus network ingress points and filters malicious traffic upstream. Depending on tier, mitigation uses manual per-incident response or automatic traffic scrubbing; methods may include RTBH filtering. Applicable tiers include alerts, traffic reports and event history through a browser portal. The service requires Vocus Internet, needs no on-premises mitigation hardware and includes 24/7 access to the Vocus Network Operations Centre and specialist engineers. DDoS Protect has a 99.95% SLA. - **Network-integrated upstream detection** — Detect Attacks Before They Reach Your Service - **Service availability and performance protection** — Keep Critical Online Services Available - **Tier-based mitigation methods** — Choose Mitigation Suited To Your Service Tier - **24/7 specialist support** — Access Specialists Around The Clock - **Network-level delivery without on-premises hardware** — Protect Services Without On-Site Mitigation Hardware - **Real-time alerts and event reporting** — View Alerts And DDoS Event History - **DDoS Protect service-level agreement** — Receive A 99.95% SLA On DDoS Protect ### [Vocus Managed SD-WAN](https://www.vocus.com.au/enterprise/data-and-security/managed-network-services/sd-wan) *Service* Connect distributed sites securely, optimise network performance and manage connectivity with centralised visibility and control. Vocus Managed SD-WAN is an intelligent virtual network overlay that delivers secure, high-performance connectivity with centralised control and visibility. It combines an integrated next-generation firewall at the network edge, dynamic traffic routing to optimise performance and prioritise critical applications, and a dedicated portal for real-time network visibility and management. It suits businesses and enterprises, including organisations with mobile and remote workforces or virtualised networks. VetPartners used the service, delivered with Fortinet, to standardise network operations across more than 270 sites. - **Intelligent virtual network overlay** — Connect Distributed Sites Securely - **Integrated next-generation firewall** — Protect The Network Edge - **Dynamic traffic routing and application prioritisation** — Optimise And Prioritise Network Traffic - **Centralised network visibility and management** — Manage Networks From One Portal - **Multi-site network standardisation** — Standardise Multi-Site Operations ### [Dark Fibre](https://www.vocus.com.au/enterprise/private-networks/dark-fibre) *Service* Connect sites with dedicated fibre that supports high performance, network control and capacity growth. Vocus Dark Fibre provides dedicated point-to-point fibre-optic connections for organisations requiring high-performance networking and greater control over their network environment. Coverage extends to more than 19,000 buildings and 150+ data centres in Australia. It provides a scalable foundation for data-intensive technologies such as AI and machine learning. - **Dedicated point-to-point fibre connections** — Connect Sites With Dedicated Fibre - **Scalable, high-performance connectivity** — Scale Capacity For Demanding Networks - **Australian network reach** — Reach More Australian Locations - **Fibre network control** — Control Your Network Environment - **Network security** — Strengthen Network Security ### [Private Wireless](https://www.vocus.com.au/enterprise/space-and-wireless/private-wireless) *Service* Connect people, devices and operational technology with dedicated wireless coverage across sites and operational environments. Private Wireless is a dedicated wireless network designed to provide secure, controlled connectivity across sites, campuses and operational environments. Available as private 4G/LTE or 5G, it can be customised to connect people, devices, sensors and operational technology. It suits remote, regional, mobile and operationally critical environments, including locations where traditional connectivity is limited or unavailable. - **Dedicated private 4G/LTE and 5G networks** — Deploy Dedicated Private Wireless - **People, device, sensor and OT connectivity** — Connect People, Devices, Sensors, And OT - **Customisable network solution** — Tailor Connectivity To Your Requirements - **On-site wireless coverage** — Provide Controlled On-Site Wireless Coverage - **Remote and mobile connectivity** — Connect Remote And Mobile Operations ### [Vocus Calling](https://www.vocus.com.au/enterprise/unified-communication-and-collaboration/vocus-calling) *Service* Unify business calling with collaboration platforms and simplify communications through cloud consolidation, onboarding and support. Vocus Calling is a cloud-based calling solution that integrates with collaboration platforms including Microsoft Teams, Zoom and Genesys. It offers flexible plans and number porting, and supports consolidating communications in one cloud platform, with professional onboarding, 24/7 support and tailored professional services from Vocus. - Categories: Business VoIP Services (https://nowen.ai/category/business-voip-services) - **Collaboration platform integration** — Connect Calls With Collaboration Platforms - **Cloud communications consolidation** — Consolidate Communications In One Cloud Platform - **24/7 support** — Access Support Around The Clock - **Flexible calling plans** — Choose Flexible Calling Plans - **Number porting** — Port Existing Phone Numbers - **Professional onboarding and services** — Simplify Onboarding With Professional Services ### [Vocus Cloud Connect](https://www.vocus.com.au/enterprise/hybrid-cloud-and-backup/vocus-cloud-connect) *Service* Connect business infrastructure to public cloud providers over private links for secure access, reliable performance and hybrid cloud strategies. Vocus Cloud Connect provides dedicated, private connectivity between business infrastructure and supported public cloud providers. One high-speed connection can access multiple cloud providers, and additional connections across one or more locations can add redundancy. The service supports hybrid cloud strategies using Vocus networking capabilities and is designed to improve cloud connection performance, security and reliability while reducing reliance on the public internet. - **Private cloud connectivity** — Connect Business Infrastructure Privately To The Cloud - **Multi-provider cloud access** — Reach Multiple Cloud Providers Through One Connection - **Connection redundancy** — Add Redundant Connections Across Locations - **Hybrid cloud enablement** — Enable Hybrid Cloud Strategies - **Secure cloud access** — Access Cloud Environments Through Private Connections - **Cloud connection performance and reliability** — Support Reliable, High-Performance Cloud Connectivity ### [Secure Internet Gateway](https://www.vocus.com.au/enterprise/secure-networking/secure-internet-gateway) *Service* Deploy scalable cloud gateway security, meet Australian Government requirements and gain visibility into threats and network traffic. Secure Internet Gateway is a flexible, scalable public-cloud gateway certified for protected-level data. It uses an IRAP-assessed cloud gateway with backhaul for fast deployment and scaling, meets Australian Government security standards and legislative compliance requirements, and provides visibility through threat intelligence, malware and traffic analysis. - **Australian Government security compliance** — Meet Government Security Requirements - **IRAP-assessed cloud gateway** — Deploy A Cloud Gateway Quickly - **Scalable public cloud hosting** — Scale Gateway Capacity Easily - **Threat and traffic visibility** — Gain Detailed Threat And Traffic Visibility ### [Vocus Secure Shield](https://www.vocus.com.au/enterprise/secure-networking/sase) *Platform* Improve visibility and control over cloud and AI use while protecting sensitive data and supporting secure work across locations. Vocus Secure Shield is a fully managed Unified Secure Access Service Edge platform launched by Vocus and Fortinet. It combines network connectivity with security to help organisations understand and manage cloud and SaaS use, including public AI activity. It monitors AI activity in real time and is designed to detect and block sensitive data before it reaches a public AI model. The platform supports configured devices in offices, homes and field settings, provides centralised network and security management, and includes always-on protection against modern threats. - **Fully managed SASE platform** — Simplify Security With Managed SASE - **Cloud, SaaS and AI visibility and control** — See And Control Cloud And AI Use - **Sensitive data protection for public AI** — Detect And Block Sensitive AI Prompts - **Real-time AI activity monitoring** — Monitor AI Activity In Real Time - **Centralised network and security management** — Manage Network Security Centrally - **Always-on threat protection** — Protect Against Modern Threats - **Remote and hybrid workforce support** — Support Secure Work Across Locations ### [Data centre services](https://www.vocus.com.au/enterprise/data-and-security/data-centre-solutions) *Service* Connect to data centres, SaaS and cloud providers with scalable, low-latency links and flexible workload placement. Vocus provides secure colocation and cloud-ready data centre services with scalable, low-latency interconnection across key Australian locations. Customers can access more than 150 data centres, connect directly to SaaS applications, build peering relationships with cloud and service providers, and support business continuity by restoring essential systems during disruptions. Colocation services host customer-owned infrastructure in configurable, scalable data centre environments with power, cooling, physical security, uptime, support, and network and cloud connectivity. Customers retain control of their infrastructure and can scale their footprint for on-premises, hybrid and multi-cloud needs. - **Scalable, low-latency interconnection** — Connect Workloads With Low Latency - **Access to more than 150 data centres** — Reach More Than 150 Data Centres - **Customer-owned infrastructure hosting** — Host Customer-Owned Infrastructure - **Configurable and scalable colocation** — Configure And Scale Your Environment - **Cloud and service-provider peering** — Build Trusted Provider Connections - **Business continuity support** — Restore Essential Systems During Disruptions - **Data centre facilities and physical security** — Protect And Maintain Hosted Infrastructure - **Network and cloud connectivity** — Connect Networks And Cloud - **Uptime and service support** — Support Business Uptime - **Workload placement flexibility** — Place Workloads Where They Perform Best ### [Business Continuity](https://www.vocus.com.au/enterprise/colocation-hybrid-cloud/business-continuity) *Service* Reduce disruption risk, keep critical operations running and recover when usual workspaces or systems are unavailable. Vocus Business Continuity helps organisations plan for resilience and disruption. It provides shared workspaces for essential office functions when usual premises are unavailable, pre-configured components to help people get up and running, and options for contracted annual testing with additional testing available. It also supports failover and redundancy to help maintain critical operations and recover data and systems during disruption. - **Critical operations continuity** — Maintain Critical Operations - **Shared alternative workspaces** — Access Essential Office Functions - **Pre-configured recovery components** — Get People Working Quickly - **Failover and redundancy** — Support Failover And Redundancy - **Disruption and data recovery** — Recover Critical Systems And Data - **Continuity plan testing** — Test Continuity Plans ### [Australian Digital Infrastructure Platform (ADIP)](https://www.vocus.com.au/about-vocus/our-network/australian-digital-infrastructure-platform) *Service* Expand scalable, resilient fibre capacity to support growing AI, cloud, data centre and digital service needs across Australia. The Australian Digital Infrastructure Platform (ADIP) is Vocus' multi-year investment in intercapital, metropolitan and subsea fibre infrastructure to expand Australia's digital capacity. It is designed to add thousands of fibre kilometres and fibre pairs, and hundreds of terabits of capacity across new and existing routes. Planned projects include a ducted Sydney–Melbourne route with capacity for up to 6,912 fibre cores and a roughly 4,000-kilometre Brisbane–Townsville–Darwin route designed for up to 3,456 fibre strands. ADIP is intended to support demand for AI, cloud, data centres and digital services while adding route diversity and resilience. - **New fibre routes and capacity** — Increase Fibre Capacity At Scale - **Sydney–Melbourne ducted route** — Connect Sydney And Melbourne - **Ducted infrastructure for capacity expansion** — Add Fibre Without Rebuilding Routes - **Route diversity and resilience** — Strengthen Route Diversity And Resilience - **Support for AI, cloud and data centre demand** — Support Growing Digital Workloads - **Brisbane–Townsville–Darwin ducted route** — Extend Fibre Capacity Across Northern Australia - **International gateway connectivity** — Connect Domestic Routes To Global Markets ## Sources - [Vocus](https://vocus.com.au) - [Fast Fibre](https://www.vocus.com.au/business/internet/fast-fibre) - [Business nbn® Internet](https://www.vocus.com.au/business/internet/business-nbn-internet) - [nbn® Enterprise Ethernet](https://www.vocus.com.au/enterprise/internet-and-networks/nbn-enterprise-ethernet) - [Business Mobile SIM](https://www.vocus.com.au/business/mobile) - [Vocus Satellite - Starlink](https://www.vocus.com.au/enterprise/space-and-wireless/vocus-satellite-starlink) - [BizPhone](https://www.vocus.com.au/business/voice-unified-communications/bizphone) - [Vocus Collaborate - Powered by Zoom](https://www.vocus.com.au/business/voice-unified-communications/vocus-collaborate-zoom) - [Corporate Firewall](https://www.vocus.com.au/business/secure-networking/corporate-firewall) - [DDoS Detect & Protect](https://www.vocus.com.au/enterprise/secure-networking/ddos-protection) - [Vocus Managed SD-WAN](https://www.vocus.com.au/enterprise/data-and-security/managed-network-services/sd-wan) - [Dark Fibre](https://www.vocus.com.au/enterprise/private-networks/dark-fibre) - [Private Wireless](https://www.vocus.com.au/enterprise/space-and-wireless/private-wireless) - [Vocus Calling](https://www.vocus.com.au/enterprise/unified-communication-and-collaboration/vocus-calling) - [Vocus Cloud Connect](https://www.vocus.com.au/enterprise/hybrid-cloud-and-backup/vocus-cloud-connect) - [Secure Internet Gateway](https://www.vocus.com.au/enterprise/secure-networking/secure-internet-gateway) - [Vocus Secure Shield](https://www.vocus.com.au/enterprise/secure-networking/sase) - [Data centre services](https://www.vocus.com.au/enterprise/data-and-security/data-centre-solutions) - [Business Continuity](https://www.vocus.com.au/enterprise/colocation-hybrid-cloud/business-continuity) - [Australian Digital Infrastructure Platform (ADIP)](https://www.vocus.com.au/about-vocus/our-network/australian-digital-infrastructure-platform)