{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/vocus-com-au","markdownUrl":"https://nowen.ai/agents/vocus-com-au.md","jsonUrl":"https://nowen.ai/agents/vocus-com-au.json","name":"Vocus","legalName":"Vocus Group Limited","website":"https://vocus.com.au","industry":"Telecommunications","deliveryModel":"services","marketCategories":{"primary":{"name":"Business VoIP Services","url":"https://nowen.ai/category/business-voip-services"},"others":[]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-10T22:20:19.679Z","summary":"Vocus provides network infrastructure and telecommunications services to businesses, enterprises, government agencies, and wholesale providers.","description":"Vocus is a network infrastructure and telecommunications provider serving businesses, enterprises, government agencies, and wholesale service providers. It designs, builds, owns, and operates fibre and subsea networks, delivering connectivity and digital infrastructure capabilities supported by specialist teams and customer partnerships.","mission":"To make connectivity unlock the full potential of its customers and their customers.","directory":{"industryName":"Telecommunications","agentCount":66,"indexable":true,"hubUrl":"https://nowen.ai/industry/telecommunications"},"categoryDirectory":{"name":"Business VoIP Services","agentCount":32,"indexable":true,"url":"https://nowen.ai/category/business-voip-services"},"aiReaderFamilies":["OpenAI","Perplexity"],"boonFrontDoor":{"url":"https://boon.ai/agents/vocus-com-au","label":"Apply to Vocus' partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Fast Fibre","anchor":"product-fast-fibre","type":"Service","url":"https://www.vocus.com.au/business/internet/fast-fibre","summary":"Get consistent fibre performance and dependable support for business-critical workloads and operations.","description":"Fast Fibre is dedicated business internet delivered over the Vocus fibre network. Plans offer symmetric speeds from 250Mbps to 2Gbps with a 1:1 contention ratio, a 99.95% availability target, 24/7 business support and a four-hour fault restoration SLA. It supports AI, cloud, large data transfers and real-time collaboration, and is available in around 20,000 connected Australian buildings, subject to qualification.","pricing":{},"features":[{"name":"Symmetric dedicated bandwidth","value":"Maintain Consistent Upload And Download Speeds","valueDescription":"Equal upload and download capacity on a dedicated connection helps maintain performance during busy periods."},{"name":"Business workload support","value":"Support Demanding Business Applications","valueDescription":"Provides connectivity for data-intensive and business-critical activities."},{"name":"Availability and fault restoration","value":"Maintain Availability And Restore Service Quickly","valueDescription":"The availability target and restoration SLA support operations that depend on reliable connectivity."},{"name":"24/7 technical support","value":"Access Support Around The Clock","valueDescription":"Businesses can contact Vocus technical support at any time."},{"name":"National fibre network access","value":"Connect Through A National Fibre Network","valueDescription":"Eligible locations can access Fast Fibre through the Vocus network."},{"name":"Speed plan upgrades","value":"Increase Speeds As Needs Change","valueDescription":"Move to a higher-speed plan as connectivity requirements evolve."},{"name":"Connectivity options","value":"Connect Sites, Voice, And Cloud Services","valueDescription":"Choose from internet, private networking, voice and selected cloud connectivity options."},{"name":"Router choice","value":"Choose A Router That Fits Your Setup","valueDescription":"Use compatible existing equipment or select a Vocus-provided router."},{"name":"Eligible plan rebate","value":"Receive Eligible Bill Credits","valueDescription":"Eligible customers can receive invoice credits according to the offer criteria."}]},{"name":"Business nbn® Internet","anchor":"product-business-nbn-internet","type":"Service","url":"https://www.vocus.com.au/business/internet/business-nbn-internet","summary":"Connect your business with unlimited nbn® internet, flexible plans, a static IP and no lock-in contract.","description":"Vocus Business nbn® Internet offers unlimited business internet plans from $89 per month, with no lock-in contract and a standard static IP. Available nbn® technologies and speeds depend on the business address. Customers can add a business-grade modem with 4G backup or use a compatible modem. Select plans include priority restoration with a 12-hour or four-hour eSLA, depending on plan speed.","pricing":{},"features":[{"name":"Unlimited data and flexible contract","value":"Use Unlimited Data Without A Long-Term Contract","valueDescription":"Use unlimited data with the flexibility of a month-to-month plan."},{"name":"Multiple nbn® access technologies","value":"Choose From Available nbn® Access Technologies","valueDescription":"Select the nbn® connection and speed options available at your location."},{"name":"Standard static IP address","value":"Support Stable Addressing And Remote Access","valueDescription":"A fixed internet address can support remote access, hosting services and business-critical applications."},{"name":"Priority restoration on select plans","value":"Access Priority Restoration On Select Plans","valueDescription":"Eligible speed tiers include stated restoration targets of 12 or four hours."},{"name":"Flexible speed options","value":"Select A Speed Option For Your Business","valueDescription":"Choose available bandwidth options suited to your address and requirements."},{"name":"Modem choice and optional 4G backup","value":"Add 4G Backup Or Use Your Own Modem","valueDescription":"Choose an optional modem with 4G backup or bring compatible equipment."},{"name":"Plans from $89 per month","value":"Start From $89 Per Month","valueDescription":"Choose from business plans starting at $89 per month, subject to availability."},{"name":"Online ordering and connection","value":"Order Online And Get Connected","valueDescription":"Submit an order online; installation timeframes depend on your location and access type."}]},{"name":"nbn® Enterprise Ethernet","anchor":"product-nbn-enterprise-ethernet","type":"Service","url":"https://www.vocus.com.au/enterprise/internet-and-networks/nbn-enterprise-ethernet","summary":"Connect business sites with dedicated symmetric fibre, flexible bandwidth, enterprise service levels and optional wireless access and backup.","description":"nbn® Enterprise Ethernet provides dedicated, symmetric fibre connectivity for business sites, with speeds from 100 Mbps to close to 1 Gbps. It connects through the Vocus fibre network and offers enterprise-grade service levels, optional 4G or 5G wireless access and backup, and flexible bandwidth for internet or additional services such as voice and cloud. A self-service portal supports order tracking, fault tickets, configuration changes and product additions.","pricing":{},"features":[{"name":"Dedicated symmetric fibre bandwidth","value":"Get Dedicated Symmetric Speeds","valueDescription":"Support business connectivity needs with dedicated bandwidth and equal upload and download speeds."},{"name":"Enterprise service levels","value":"Get Defined Uptime And Restoration Targets","valueDescription":"Plan for availability and fault restoration using service targets that vary by speed tier."},{"name":"Vocus fibre network access","value":"Connect Sites To Vocus Fibre","valueDescription":"Extend fibre connectivity to eligible locations through the Vocus network."},{"name":"Interim wireless access and failover","value":"Keep Sites Connected With Wireless Access","valueDescription":"Use optional wireless connectivity to bring sites online during activation or help maintain connectivity during fibre disruption."},{"name":"Flexible service allocation","value":"Allocate Bandwidth Across Services","valueDescription":"Use bandwidth for internet or allocate it across supported voice, data and cloud products."},{"name":"Business-critical workload support","value":"Support Business-Critical Applications","valueDescription":"Use dedicated fibre for collaboration, voice and video, large transfers, cloud services and multi-site operations."},{"name":"Self-service service management","value":"Manage Orders And Services Online","valueDescription":"Monitor orders and faults, make configuration changes and add products through the portal."}]},{"name":"Business Mobile SIM","anchor":"product-business-mobile-sim","type":"Service","url":"https://www.vocus.com.au/business/mobile","summary":"Keep business teams connected with flexible SIM-only plans, shared data, predictable pricing and broad 5G and 4G coverage.","description":"Vocus Business Mobile SIM provides SIM-only business mobile plans starting at $30 per month with no lock-in contracts. Options include 5G and 4G voice-and-data plans, data-only plans and 4G backup, with flexible allowances and shared data. Plans offer predictable pricing and coverage across 98.5% of Australia.","pricing":{},"features":[{"name":"5G and 4G coverage","value":"Get 5G And 4G Coverage Across Australia","valueDescription":"Choose mobile plans with coverage across 98.5% of Australia."},{"name":"Flexible mobile plan types","value":"Choose A Plan That Fits Your Business","valueDescription":"Select voice and data, data-only or backup options to suit mobile connectivity needs."},{"name":"Predictable pricing without lock-in contracts","value":"Manage Costs With Flexible Monthly Plans","valueDescription":"Choose plans with predictable pricing and no lock-in contract."},{"name":"Shared data","value":"Share Data Across Eligible Plans","valueDescription":"Share data across eligible services and connected users."},{"name":"4G fixed-line backup","value":"Add 4G Backup To Compatible Modems","valueDescription":"Use a compatible fixed modem to provide backup connectivity for a fixed-line service."},{"name":"Business calling and messaging","value":"Call And Text With Business Plans","valueDescription":"Use included national calls and texts, with international allowances depending on plan."},{"name":"Plan-based data speeds","value":"Select A Speed Tier For Your Usage","valueDescription":"Choose a plan with a maximum speed or full-speed access, depending on tier."},{"name":"Data allowance controls","value":"Choose Data Terms That Suit Your Plan","valueDescription":"Data charges depend on plan type, with no excess charges on listed 5G data plans."},{"name":"International roaming options","value":"Access International Roaming Options","valueDescription":"Use roaming on listed plans, with Zone 1 packs available for an additional charge."}]},{"name":"Vocus Satellite - Starlink","anchor":"product-vocus-satellite-starlink","type":"Service","url":"https://www.vocus.com.au/enterprise/space-and-wireless/vocus-satellite-starlink","summary":"Connect remote, regional, mobile and maritime operations with Starlink internet, flexible data options and Vocus-managed support.","description":"Vocus Satellite - Starlink is business satellite internet using Starlink low-earth-orbit technology for high-speed, low-latency connectivity where traditional networks are unavailable or impractical. Flexible plans support fixed, mobile and maritime deployments. Options include pooled data, priority traffic, managed installation for selected plans, 24/7 support and a portal for usage tracking, diagnostics and service management. IP-WAN integration extends private networks over satellite, while bonded services can combine connections for throughput or resilience. The IP-WAN over Starlink Ethernet Access service integrates Starlink into private network environments using Layer 2 IP-WAN. Satellite traffic enters the Vocus private network and can reach customer networks or cloud services without traversing the public internet; customers can use their own private network addressing scheme.","pricing":{},"features":[{"name":"Low-earth-orbit satellite connectivity","value":"Connect Remote Sites With Low-Latency Internet","valueDescription":"Connect fixed sites and operations where conventional network infrastructure is unavailable or unsuitable."},{"name":"Layer 2 IP-WAN integration","value":"Extend Private Networks Over Satellite","valueDescription":"Connect satellite-served locations to a private network through Layer 2 IP-WAN."},{"name":"Mobile and in-motion connectivity","value":"Connect Mobile And Transportable Operations","valueDescription":"Support connectivity for mobile and transportable deployments, including field and maritime operations."},{"name":"Private network traffic path and addressing","value":"Route Satellite Traffic Through Private Networks","valueDescription":"Carry traffic over the Vocus private network to customer networks or cloud services and use private network addressing."},{"name":"Bonded satellite connections","value":"Combine Connections For Greater Throughput","valueDescription":"Aggregate bandwidth across connections to increase throughput or resilience."},{"name":"Flexible plans and contract terms","value":"Choose Data Allowances And Contract Terms","valueDescription":"Select data allowances and contract terms suited to usage and deployment requirements."},{"name":"Shared data pooling","value":"Share Data Across Multiple Terminals","valueDescription":"Pool data across eligible terminals to manage allowances across deployments."},{"name":"Priority data traffic","value":"Prioritise Traffic During Peak Times","valueDescription":"Priority traffic supports connectivity and speeds during busy periods."},{"name":"Managed installation and 24/7 support","value":"Access Managed Installation And 24/7 Support","valueDescription":"Receive Vocus-managed service, installation options and round-the-clock support on listed plans."},{"name":"Service management portal","value":"Manage Services And Track Usage","valueDescription":"Use the portal to monitor usage and manage Starlink services while on the go."}]},{"name":"BizPhone","anchor":"product-bizphone","type":"Service","url":"https://www.vocus.com.au/business/voice-unified-communications/bizphone","summary":"Replace traditional PBX with flexible cloud calling, simpler call management and predictable costs.","description":"BizPhone is a cloud-based business phone system for small and medium businesses that replaces traditional PBX with VoIP calling. It includes local, national and Australian mobile calls, number porting, voicemail to email, hunt groups and auto attendant. Businesses can use desk phones or softphone apps, manage calls through a web portal and choose optional Webex collaboration add-ons. The service is fully managed, with predictable monthly costs and a choice of contract terms.","pricing":{},"features":[{"name":"Cloud VoIP phone system","value":"Replace Traditional PBX With Cloud Calling","valueDescription":"Move business calling to a cloud VoIP system without relying on traditional on-site PBX."},{"name":"Managed service and calling devices","value":"Make Business Calls From Different Locations","valueDescription":"Choose managed handset or softphone options for staff across different locations."},{"name":"Included local, national and Australian mobile calls","value":"Include Local, National And Mobile Calls","valueDescription":"Use included local, national and Australian mobile calls."},{"name":"Predictable calling costs","value":"Keep Monthly Calling Costs Predictable","valueDescription":"Plan communications spending with predictable costs and included call allowances."},{"name":"Hunt groups and call queues","value":"Distribute And Queue Inbound Calls","valueDescription":"Use call handling options to route inbound calls across users and teams."},{"name":"Auto attendant","value":"Direct Callers With An Automated Receptionist","valueDescription":"Greet callers with a personalised message and provide automated call options."},{"name":"Web-based call management","value":"Manage Calls Through A Web Portal","valueDescription":"Manage business calling through an online interface."},{"name":"Existing number porting","value":"Keep Existing Business Phone Numbers","valueDescription":"Port eligible phone numbers when moving to the service."},{"name":"Voicemail and call forwarding","value":"Manage Voicemail And Redirect Calls","valueDescription":"Receive voicemail by email and forward calls when users cannot be reached."},{"name":"Webex collaboration add-on","value":"Add Webex Messaging And Collaboration Tools","valueDescription":"Extend the service with optional messaging, meetings and collaboration tools."},{"name":"Flexible contract terms","value":"Choose From Multiple Contract Terms","valueDescription":"Select from the available contract terms."}],"marketCategories":[{"name":"Business VoIP Services","url":"https://nowen.ai/category/business-voip-services"}]},{"name":"Vocus Collaborate - Powered by Zoom","anchor":"product-vocus-collaborate-powered-by-zoom","type":"Platform","url":"https://www.vocus.com.au/business/voice-unified-communications/vocus-collaborate-zoom","summary":"Bring calling, meetings, messaging and AI collaboration together in one managed platform.","description":"Vocus Collaborate is a unified communications platform powered by Zoom and managed by Vocus. It combines business calling, video meetings, messaging and collaboration, with Zoom AI Companion included in every plan. Native desktop and mobile apps, Vocus network delivery, and managed implementation and support bring these capabilities together in one service. Plans range from essential business phone features to a broader collaboration suite, with options including call management, recordings, meeting tools, whiteboard, mail and calendar.","pricing":{},"features":[{"name":"Unified communications platform","value":"Unite Business Communications","valueDescription":"Bring voice, meetings, messaging and collaboration together in one platform."},{"name":"Business calling and call management","value":"Manage Business Calls","valueDescription":"Support business calling with call-handling features, depending on plan."},{"name":"Zoom AI Companion","value":"Summarise Calls And Meetings With AI","valueDescription":"Use AI tools to summarise calls, meetings and chat, extract action items and catch up on sessions."},{"name":"Vocus managed service","value":"Simplify Service Management","valueDescription":"Work with Vocus as a single point of contact for implementation, service and support."},{"name":"Vocus network delivery and security","value":"Deliver Communications Over Vocus Fibre","valueDescription":"Use Vocus network delivery and described security controls for collaboration traffic."},{"name":"Desktop and mobile apps","value":"Connect Across Devices","valueDescription":"Access the service through native desktop and mobile apps."},{"name":"Team chat and presence","value":"Keep Teams Informed","valueDescription":"Support team messaging and presence, with AI assistance for drafting and catching up on conversations."},{"name":"Video meetings","value":"Host Video Meetings","valueDescription":"Choose plan meeting allowances suited to your needs."},{"name":"Flexible plan options","value":"Choose A Suitable Plan","valueDescription":"Select a plan for business telephony or broader collaboration needs."},{"name":"Voicemail transcription and call recording","value":"Review And Record Communications","valueDescription":"Read voicemail transcripts, extract action items and record calls, with recording options varying by plan."},{"name":"Zoom App Marketplace integrations","value":"Connect With Business Apps","valueDescription":"Access integrations through the Zoom App Marketplace."},{"name":"Single Vocus bill","value":"Consolidate Service Billing","valueDescription":"Receive a single Vocus bill for the service."}]},{"name":"Corporate Firewall","anchor":"product-corporate-firewall","type":"Service","url":"https://www.vocus.com.au/business/secure-networking/corporate-firewall","summary":"Protect business networks from unauthorised access and threats while simplifying security management and supporting growth.","description":"Corporate Firewall is a fully managed next-generation firewall service for small and growing Australian businesses. Delivered with Vocus Internet, it monitors and filters network traffic to help block unauthorised access, malware and other threats. Vocus specialists handle management, monitoring and updates. The service supports single- and multi-site environments and is built on FortiGate technology from Fortinet. Reporting varies by plan; an active Vocus Internet service is required.","pricing":{},"features":[{"name":"Network traffic inspection and filtering","value":"Block Unauthorized Access And Common Threats","valueDescription":"Traffic inspection and filtering helps protect business networks and data."},{"name":"Managed security operations","value":"Reduce Day-To-Day Security Management","valueDescription":"Vocus handles ongoing firewall management, monitoring and updates."},{"name":"Scalable site support","value":"Scale Protection Across Business Sites","valueDescription":"Accommodate growth across single or multiple sites."},{"name":"Vocus Internet integration","value":"Integrate Firewall Protection With Vocus Internet","valueDescription":"Combine firewall protection and connectivity within a Vocus service."},{"name":"Small-business-focused security","value":"Simplify Essential Business Network Security","valueDescription":"Use managed foundational network security suited to small and growing businesses."},{"name":"Security reporting and visibility","value":"Improve Visibility Into Network Activity","valueDescription":"Access reports about network activity and security events, depending on plan."},{"name":"FortiGate firewall technology","value":"Use FortiGate-Based Firewall Technology","valueDescription":"Use FortiGate technology as the firewall platform."}]},{"name":"DDoS Detect & Protect","anchor":"product-ddos-detect-and-protect","type":"Service","url":"https://www.vocus.com.au/enterprise/secure-networking/ddos-protection","summary":"Helps keep internet-facing services accessible and performing during DDoS attacks, supporting uptime and business continuity.","description":"DDoS Detect & Protect is delivered within the Vocus Internet network to help keep internet-facing services available during distributed denial-of-service attacks. It monitors traffic at Vocus network ingress points and filters malicious traffic upstream. Depending on tier, mitigation uses manual per-incident response or automatic traffic scrubbing; methods may include RTBH filtering. Applicable tiers include alerts, traffic reports and event history through a browser portal. The service requires Vocus Internet, needs no on-premises mitigation hardware and includes 24/7 access to the Vocus Network Operations Centre and specialist engineers. DDoS Protect has a 99.95% SLA.","pricing":{},"features":[{"name":"Network-integrated upstream detection","value":"Detect Attacks Before They Reach Your Service","valueDescription":"Upstream monitoring helps reduce the risk of malicious traffic interrupting customer services."},{"name":"Service availability and performance protection","value":"Keep Critical Online Services Available","valueDescription":"Detecting and filtering attack traffic helps reduce outage risk and support business continuity."},{"name":"Tier-based mitigation methods","value":"Choose Mitigation Suited To Your Service Tier","valueDescription":"Select monitoring and manual response or automatic scrubbing according to the service tier."},{"name":"24/7 specialist support","value":"Access Specialists Around The Clock","valueDescription":"Receive specialist support during DDoS incidents."},{"name":"Network-level delivery without on-premises hardware","value":"Protect Services Without On-Site Mitigation Hardware","valueDescription":"Avoid installing separate mitigation hardware at customer premises."},{"name":"Real-time alerts and event reporting","value":"View Alerts And DDoS Event History","valueDescription":"Access information about DDoS activity, subject to tier."},{"name":"DDoS Protect service-level agreement","value":"Receive A 99.95% SLA On DDoS Protect","valueDescription":"The DDoS Protect tier includes a stated service-level commitment."}]},{"name":"Vocus Managed SD-WAN","anchor":"product-vocus-managed-sd-wan","type":"Service","url":"https://www.vocus.com.au/enterprise/data-and-security/managed-network-services/sd-wan","summary":"Connect distributed sites securely, optimise network performance and manage connectivity with centralised visibility and control.","description":"Vocus Managed SD-WAN is an intelligent virtual network overlay that delivers secure, high-performance connectivity with centralised control and visibility. It combines an integrated next-generation firewall at the network edge, dynamic traffic routing to optimise performance and prioritise critical applications, and a dedicated portal for real-time network visibility and management. It suits businesses and enterprises, including organisations with mobile and remote workforces or virtualised networks. VetPartners used the service, delivered with Fortinet, to standardise network operations across more than 270 sites.","pricing":{},"features":[{"name":"Intelligent virtual network overlay","value":"Connect Distributed Sites Securely","valueDescription":"Connect locations through an overlay designed for secure, high-performance connectivity."},{"name":"Integrated next-generation firewall","value":"Protect The Network Edge","valueDescription":"Add firewall protection at the network edge."},{"name":"Dynamic traffic routing and application prioritisation","value":"Optimise And Prioritise Network Traffic","valueDescription":"Help optimise performance and give critical applications traffic priority."},{"name":"Centralised network visibility and management","value":"Manage Networks From One Portal","valueDescription":"Monitor and manage the network through a dedicated portal."},{"name":"Multi-site network standardisation","value":"Standardise Multi-Site Operations","valueDescription":"Support consistent network operations across distributed sites."}]},{"name":"Dark Fibre","anchor":"product-dark-fibre","type":"Service","url":"https://www.vocus.com.au/enterprise/private-networks/dark-fibre","summary":"Connect sites with dedicated fibre that supports high performance, network control and capacity growth.","description":"Vocus Dark Fibre provides dedicated point-to-point fibre-optic connections for organisations requiring high-performance networking and greater control over their network environment. Coverage extends to more than 19,000 buildings and 150+ data centres in Australia. It provides a scalable foundation for data-intensive technologies such as AI and machine learning.","pricing":{},"features":[{"name":"Dedicated point-to-point fibre connections","value":"Connect Sites With Dedicated Fibre","valueDescription":"Dedicated connections support direct, high-performance connectivity between locations."},{"name":"Scalable, high-performance connectivity","value":"Scale Capacity For Demanding Networks","valueDescription":"Support changing capacity requirements and demanding network workloads."},{"name":"Australian network reach","value":"Reach More Australian Locations","valueDescription":"Connect across a broad set of buildings and data centres."},{"name":"Fibre network control","value":"Control Your Network Environment","valueDescription":"Shape the network environment around organisational requirements."},{"name":"Network security","value":"Strengthen Network Security","valueDescription":"Dedicated fibre connectivity is positioned to provide security for business and enterprise environments."}]},{"name":"Private Wireless","anchor":"product-private-wireless","type":"Service","url":"https://www.vocus.com.au/enterprise/space-and-wireless/private-wireless","summary":"Connect people, devices and operational technology with dedicated wireless coverage across sites and operational environments.","description":"Private Wireless is a dedicated wireless network designed to provide secure, controlled connectivity across sites, campuses and operational environments. Available as private 4G/LTE or 5G, it can be customised to connect people, devices, sensors and operational technology. It suits remote, regional, mobile and operationally critical environments, including locations where traditional connectivity is limited or unavailable.","pricing":{},"features":[{"name":"Dedicated private 4G/LTE and 5G networks","value":"Deploy Dedicated Private Wireless","valueDescription":"Choose private 4G/LTE or 5G connectivity for an organisation's environment."},{"name":"People, device, sensor and OT connectivity","value":"Connect People, Devices, Sensors, And OT","valueDescription":"Provide wireless connectivity for people and connected equipment across an operational environment."},{"name":"Customisable network solution","value":"Tailor Connectivity To Your Requirements","valueDescription":"Adapt the solution to remote, regional, mobile or specialised operational settings."},{"name":"On-site wireless coverage","value":"Provide Controlled On-Site Wireless Coverage","valueDescription":"Establish wireless coverage for systems and services across an operational site."},{"name":"Remote and mobile connectivity","value":"Connect Remote And Mobile Operations","valueDescription":"Support connectivity where traditional infrastructure may not be suitable or available."}]},{"name":"Vocus Calling","anchor":"product-vocus-calling","type":"Service","url":"https://www.vocus.com.au/enterprise/unified-communication-and-collaboration/vocus-calling","summary":"Unify business calling with collaboration platforms and simplify communications through cloud consolidation, onboarding and support.","description":"Vocus Calling is a cloud-based calling solution that integrates with collaboration platforms including Microsoft Teams, Zoom and Genesys. It offers flexible plans and number porting, and supports consolidating communications in one cloud platform, with professional onboarding, 24/7 support and tailored professional services from Vocus.","pricing":{},"features":[{"name":"Collaboration platform integration","value":"Connect Calls With Collaboration Platforms","valueDescription":"Bring business calling into a selected collaboration platform."},{"name":"Cloud communications consolidation","value":"Consolidate Communications In One Cloud Platform","valueDescription":"Bring communications together in one cloud platform."},{"name":"24/7 support","value":"Access Support Around The Clock","valueDescription":"Receive Vocus support at any time."},{"name":"Flexible calling plans","value":"Choose Flexible Calling Plans","valueDescription":"Select a plan suited to business calling needs."},{"name":"Number porting","value":"Port Existing Phone Numbers","valueDescription":"Support transition to the cloud-based service by porting phone numbers."},{"name":"Professional onboarding and services","value":"Simplify Onboarding With Professional Services","valueDescription":"Use Vocus onboarding and professional services tailored to your requirements."}],"marketCategories":[{"name":"Business VoIP Services","url":"https://nowen.ai/category/business-voip-services"}]},{"name":"Vocus Cloud Connect","anchor":"product-vocus-cloud-connect","type":"Service","url":"https://www.vocus.com.au/enterprise/hybrid-cloud-and-backup/vocus-cloud-connect","summary":"Connect business infrastructure to public cloud providers over private links for secure access, reliable performance and hybrid cloud strategies.","description":"Vocus Cloud Connect provides dedicated, private connectivity between business infrastructure and supported public cloud providers. One high-speed connection can access multiple cloud providers, and additional connections across one or more locations can add redundancy. The service supports hybrid cloud strategies using Vocus networking capabilities and is designed to improve cloud connection performance, security and reliability while reducing reliance on the public internet.","pricing":{},"features":[{"name":"Private cloud connectivity","value":"Connect Business Infrastructure Privately To The Cloud","valueDescription":"Connect business infrastructure to supported cloud providers through private connectivity."},{"name":"Multi-provider cloud access","value":"Reach Multiple Cloud Providers Through One Connection","valueDescription":"Access multiple cloud providers over one connection."},{"name":"Connection redundancy","value":"Add Redundant Connections Across Locations","valueDescription":"Add connections across locations to support redundancy."},{"name":"Hybrid cloud enablement","value":"Enable Hybrid Cloud Strategies","valueDescription":"Use Cloud Connect and Vocus networking to support a hybrid cloud approach."},{"name":"Secure cloud access","value":"Access Cloud Environments Through Private Connections","valueDescription":"Reach supported cloud environments over dedicated private connections."},{"name":"Cloud connection performance and reliability","value":"Support Reliable, High-Performance Cloud Connectivity","valueDescription":"Use dedicated connections designed to support performance and reliability."}]},{"name":"Secure Internet Gateway","anchor":"product-secure-internet-gateway","type":"Service","url":"https://www.vocus.com.au/enterprise/secure-networking/secure-internet-gateway","summary":"Deploy scalable cloud gateway security, meet Australian Government requirements and gain visibility into threats and network traffic.","description":"Secure Internet Gateway is a flexible, scalable public-cloud gateway certified for protected-level data. It uses an IRAP-assessed cloud gateway with backhaul for fast deployment and scaling, meets Australian Government security standards and legislative compliance requirements, and provides visibility through threat intelligence, malware and traffic analysis.","pricing":{},"features":[{"name":"Australian Government security compliance","value":"Meet Government Security Requirements","valueDescription":"Supports applicable government security and legislative requirements."},{"name":"IRAP-assessed cloud gateway","value":"Deploy A Cloud Gateway Quickly","valueDescription":"Backhaul supports deployment while the certification addresses government security needs."},{"name":"Scalable public cloud hosting","value":"Scale Gateway Capacity Easily","valueDescription":"Scale the gateway as organisational requirements change."},{"name":"Threat and traffic visibility","value":"Gain Detailed Threat And Traffic Visibility","valueDescription":"Review security threats and network activity through available analysis."}]},{"name":"Vocus Secure Shield","anchor":"product-vocus-secure-shield","type":"Platform","url":"https://www.vocus.com.au/enterprise/secure-networking/sase","summary":"Improve visibility and control over cloud and AI use while protecting sensitive data and supporting secure work across locations.","description":"Vocus Secure Shield is a fully managed Unified Secure Access Service Edge platform launched by Vocus and Fortinet. It combines network connectivity with security to help organisations understand and manage cloud and SaaS use, including public AI activity. It monitors AI activity in real time and is designed to detect and block sensitive data before it reaches a public AI model. The platform supports configured devices in offices, homes and field settings, provides centralised network and security management, and includes always-on protection against modern threats.","pricing":{},"features":[{"name":"Fully managed SASE platform","value":"Simplify Security With Managed SASE","valueDescription":"Receive a unified network and security platform managed by Vocus."},{"name":"Cloud, SaaS and AI visibility and control","value":"See And Control Cloud And AI Use","valueDescription":"Gain visibility into employee use of cloud, SaaS and public AI tools."},{"name":"Sensitive data protection for public AI","value":"Detect And Block Sensitive AI Prompts","valueDescription":"Help prevent sensitive information from reaching public AI models while enabling employee use of tools."},{"name":"Real-time AI activity monitoring","value":"Monitor AI Activity In Real Time","valueDescription":"Observe AI activity across supported working locations."},{"name":"Centralised network and security management","value":"Manage Network Security Centrally","valueDescription":"Manage network and security capabilities through a centralised approach."},{"name":"Always-on threat protection","value":"Protect Against Modern Threats","valueDescription":"Keep threat protection built into the platform."},{"name":"Remote and hybrid workforce support","value":"Support Secure Work Across Locations","valueDescription":"Support remote and hybrid work with a consistent security approach."}]},{"name":"Data centre services","anchor":"product-data-centre-services","type":"Service","url":"https://www.vocus.com.au/enterprise/data-and-security/data-centre-solutions","summary":"Connect to data centres, SaaS and cloud providers with scalable, low-latency links and flexible workload placement.","description":"Vocus provides secure colocation and cloud-ready data centre services with scalable, low-latency interconnection across key Australian locations. Customers can access more than 150 data centres, connect directly to SaaS applications, build peering relationships with cloud and service providers, and support business continuity by restoring essential systems during disruptions. Colocation services host customer-owned infrastructure in configurable, scalable data centre environments with power, cooling, physical security, uptime, support, and network and cloud connectivity. Customers retain control of their infrastructure and can scale their footprint for on-premises, hybrid and multi-cloud needs.","pricing":{},"features":[{"name":"Scalable, low-latency interconnection","value":"Connect Workloads With Low Latency","valueDescription":"Connect data centre environments and services through scalable, low-latency links."},{"name":"Access to more than 150 data centres","value":"Reach More Than 150 Data Centres","valueDescription":"Access data centres and connect directly to SaaS applications."},{"name":"Customer-owned infrastructure hosting","value":"Host Customer-Owned Infrastructure","valueDescription":"Place infrastructure in data centre facilities while retaining control over its configuration."},{"name":"Configurable and scalable colocation","value":"Configure And Scale Your Environment","valueDescription":"Retain control of the infrastructure environment and adjust the footprint as business needs evolve."},{"name":"Cloud and service-provider peering","value":"Build Trusted Provider Connections","valueDescription":"Build private connections with cloud and service providers."},{"name":"Business continuity support","value":"Restore Essential Systems During Disruptions","valueDescription":"Help maintain continuity by restoring essential systems when disruptions occur."},{"name":"Data centre facilities and physical security","value":"Protect And Maintain Hosted Infrastructure","valueDescription":"Use data centre power, cooling and physical security for hosted infrastructure."},{"name":"Network and cloud connectivity","value":"Connect Networks And Cloud","valueDescription":"Connect hosted infrastructure to networks and cloud services."},{"name":"Uptime and service support","value":"Support Business Uptime","valueDescription":"Use the service's stated uptime and support provisions for hosted infrastructure."},{"name":"Workload placement flexibility","value":"Place Workloads Where They Perform Best","valueDescription":"Choose workload locations using available data centre connections."}]},{"name":"Business Continuity","anchor":"product-business-continuity","type":"Service","url":"https://www.vocus.com.au/enterprise/colocation-hybrid-cloud/business-continuity","summary":"Reduce disruption risk, keep critical operations running and recover when usual workspaces or systems are unavailable.","description":"Vocus Business Continuity helps organisations plan for resilience and disruption. It provides shared workspaces for essential office functions when usual premises are unavailable, pre-configured components to help people get up and running, and options for contracted annual testing with additional testing available. It also supports failover and redundancy to help maintain critical operations and recover data and systems during disruption.","pricing":{},"features":[{"name":"Critical operations continuity","value":"Maintain Critical Operations","valueDescription":"Support critical operations when outages or other disruptions affect usual environments."},{"name":"Shared alternative workspaces","value":"Access Essential Office Functions","valueDescription":"Use shared workspaces when the organisation's usual premises cannot be used."},{"name":"Pre-configured recovery components","value":"Get People Working Quickly","valueDescription":"Help people resume work quickly when the continuity solution is needed."},{"name":"Failover and redundancy","value":"Support Failover And Redundancy","valueDescription":"Prepare secondary infrastructure environments for disruption."},{"name":"Disruption and data recovery","value":"Recover Critical Systems And Data","valueDescription":"Use secondary infrastructure environments to support recovery of systems and data."},{"name":"Continuity plan testing","value":"Test Continuity Plans","valueDescription":"Test continuity arrangements annually under contracted solutions, with more testing available."}]},{"name":"Australian Digital Infrastructure Platform (ADIP)","anchor":"product-australian-digital-infrastructure-platform-adip","type":"Service","url":"https://www.vocus.com.au/about-vocus/our-network/australian-digital-infrastructure-platform","summary":"Expand scalable, resilient fibre capacity to support growing AI, cloud, data centre and digital service needs across Australia.","description":"The Australian Digital Infrastructure Platform (ADIP) is Vocus' multi-year investment in intercapital, metropolitan and subsea fibre infrastructure to expand Australia's digital capacity. It is designed to add thousands of fibre kilometres and fibre pairs, and hundreds of terabits of capacity across new and existing routes. Planned projects include a ducted Sydney–Melbourne route with capacity for up to 6,912 fibre cores and a roughly 4,000-kilometre Brisbane–Townsville–Darwin route designed for up to 3,456 fibre strands. ADIP is intended to support demand for AI, cloud, data centres and digital services while adding route diversity and resilience.","pricing":{},"features":[{"name":"New fibre routes and capacity","value":"Increase Fibre Capacity At Scale","valueDescription":"Additional routes and capacity are intended to meet growing demand for data, cloud and digital infrastructure."},{"name":"Sydney–Melbourne ducted route","value":"Connect Sydney And Melbourne","valueDescription":"Add capacity along an intercapital corridor carrying a substantial share of Australia's long-haul data traffic."},{"name":"Ducted infrastructure for capacity expansion","value":"Add Fibre Without Rebuilding Routes","valueDescription":"Expand capacity incrementally without major route reconstruction."},{"name":"Route diversity and resilience","value":"Strengthen Route Diversity And Resilience","valueDescription":"Provide complementary routes intended to improve resilience against disruptions such as cable cuts."},{"name":"Support for AI, cloud and data centre demand","value":"Support Growing Digital Workloads","valueDescription":"Scalable fibre is intended to support increasing connectivity and data movement requirements."},{"name":"Brisbane–Townsville–Darwin ducted route","value":"Extend Fibre Capacity Across Northern Australia","valueDescription":"Provide an additional high-capacity pathway across Australia's east and north for cloud, AI, government, data centre and enterprise connectivity."},{"name":"International gateway connectivity","value":"Connect Domestic Routes To Global Markets","valueDescription":"Link domestic digital infrastructure with international subsea networks."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://vocus.com.au","text":"Vocus"},{"url":"https://www.vocus.com.au/business/internet/fast-fibre","text":"Fast Fibre"},{"url":"https://www.vocus.com.au/business/internet/business-nbn-internet","text":"Business nbn® Internet"},{"url":"https://www.vocus.com.au/enterprise/internet-and-networks/nbn-enterprise-ethernet","text":"nbn® Enterprise Ethernet"},{"url":"https://www.vocus.com.au/business/mobile","text":"Business Mobile SIM"},{"url":"https://www.vocus.com.au/enterprise/space-and-wireless/vocus-satellite-starlink","text":"Vocus Satellite - Starlink"},{"url":"https://www.vocus.com.au/business/voice-unified-communications/bizphone","text":"BizPhone"},{"url":"https://www.vocus.com.au/business/voice-unified-communications/vocus-collaborate-zoom","text":"Vocus Collaborate - Powered by Zoom"},{"url":"https://www.vocus.com.au/business/secure-networking/corporate-firewall","text":"Corporate Firewall"},{"url":"https://www.vocus.com.au/enterprise/secure-networking/ddos-protection","text":"DDoS Detect & Protect"},{"url":"https://www.vocus.com.au/enterprise/data-and-security/managed-network-services/sd-wan","text":"Vocus Managed SD-WAN"},{"url":"https://www.vocus.com.au/enterprise/private-networks/dark-fibre","text":"Dark Fibre"},{"url":"https://www.vocus.com.au/enterprise/space-and-wireless/private-wireless","text":"Private Wireless"},{"url":"https://www.vocus.com.au/enterprise/unified-communication-and-collaboration/vocus-calling","text":"Vocus Calling"},{"url":"https://www.vocus.com.au/enterprise/hybrid-cloud-and-backup/vocus-cloud-connect","text":"Vocus Cloud Connect"},{"url":"https://www.vocus.com.au/enterprise/secure-networking/secure-internet-gateway","text":"Secure Internet Gateway"},{"url":"https://www.vocus.com.au/enterprise/secure-networking/sase","text":"Vocus Secure Shield"},{"url":"https://www.vocus.com.au/enterprise/data-and-security/data-centre-solutions","text":"Data centre services"},{"url":"https://www.vocus.com.au/enterprise/colocation-hybrid-cloud/business-continuity","text":"Business Continuity"},{"url":"https://www.vocus.com.au/about-vocus/our-network/australian-digital-infrastructure-platform","text":"Australian Digital Infrastructure Platform (ADIP)"}]}