{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/userpilot-com","markdownUrl":"https://nowen.ai/agents/userpilot-com.md","jsonUrl":"https://nowen.ai/agents/userpilot-com.json","name":"Userpilot, Inc","nickname":"Userpilot","website":"https://userpilot.com","location":"Austin, TX, United States","address":{"city":"Austin","state":"TX","country":"United States"},"industry":"SaaS","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-07T00:21:30.347Z","summary":"Product experience platform helping teams activate users, gather feedback, and drive growth through in-app guidance and analytics.","description":"Userpilot, Inc is a product experience platform that enables software teams to deliver guided in-app experiences to onboard users, activate features, collect feedback, and derive real-time product insights. The platform supports product, marketing, growth, and customer success teams by enabling onboarding guides, in-app support tools, contextual help, and a centralized resource hub, helping users discover value faster and reduce support load. It offers analytics, session replay, and surveys, and integrates with major tools to sync data and export insights for data-driven decision making. The company emphasizes enterprise-grade security and privacy, with data encryption and SOC 2/GDPR/HIPAA compliance. Its reach includes hundreds of teams and thousands of companies, with no-code authoring, localization, and segmentation that enable personalized experiences across web and mobile.","mission":"To empower software teams to improve product adoption and growth by delivering effective in-app experiences, real-time insights, and feedback-driven optimization.","directory":{"industryName":"SaaS","agentCount":259,"indexable":true,"hubUrl":"https://nowen.ai/industry/saas"},"aiReaderFamilies":["OpenAI","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/userpilot-com","label":"Become a supplier to Userpilot, Inc through Boon","sub":"Your AI agent prepares the application."},"products":[{"name":"User Engagement Suite","type":"Solution","url":"https://userpilot.com/","summary":"Enhance user engagement through a variety of tools for onboarding, feedback, and continuous interaction.","description":"The User Engagement Suite provides solutions to optimize user experiences through personalized onboarding, feedback collection, in-app guidance, and engagement analytics across multiple channels. By unifying various features, it ensures a cohesive approach to customer retention and satisfaction.","pricing":{},"features":[{"name":"In-app Guidance","value":"Help Users Navigate Easily","valueDescription":"Users receive contextual prompts at relevant moments, enhancing their experience and encouraging feature utilization."},{"name":"Automated Engagement","value":"Enhance User Retention","valueDescription":"Automatically engage users with personalized emails and in-app messages, fostering ongoing interaction and reducing churn."},{"name":"Contextual Surveys","value":"Understand User Sentiment","valueDescription":"Capture user insights effectively with timely surveys ensuring high response rates."},{"name":"Analytics Dashboards","value":"Track Engagement Metrics","valueDescription":"Access comprehensive dashboards to monitor key performance indicators, driving data-informed decisions."},{"name":"Multi-Channel Capabilities","value":"Unify User Experience","valueDescription":"Deliver consistent messaging across desktop, mobile, and email channels to enhance user engagement."},{"name":"Feedback Analysis","value":"Transform Feedback into Strategy","valueDescription":"Utilize insights from user feedback to implement targeted changes, enhancing overall product satisfaction."}]},{"name":"Userpilot AI","type":"Product","url":"https://userpilot.com/ai/","summary":"Empower teams with AI-driven insights and in-app fixes for optimized product experiences.","description":"Real-time insights, predictions, and in-app fixes are powered by the Lia autonomous growth agent and MCP. This product facilitates seamless integration with AI tools, transforming how teams interact with user data.","pricing":{},"features":[{"name":"Real-Time Insights and Predictions","value":"Access Live Predictions","valueDescription":"Provides continuous analysis of user behaviors to forecast outcomes and suggest actionable improvements."},{"name":"MCP Integration","value":"Connect Userpilot To AI Tools","valueDescription":"Seamlessly integrate Userpilot with your existing AI tools for enhanced decision-making."},{"name":"Agent Analytics","value":"Measure Performance Metrics","valueDescription":"Track every AI agent's performance metrics to optimize user interactions and support strategies."},{"name":"Instant Report Creation","value":"Instantly Create Reports","valueDescription":"Simplify the reporting process by generating actionable reports directly within your AI environment."},{"name":"Org-Wide Access","value":"Enable Team-Wide Insight Access","valueDescription":"Empower all team members to access product insights, fostering a data-driven culture across your organization."}]},{"name":"Userpilot for Enterprise","type":"Platform","url":"https://userpilot.com/product/enterprise/","summary":"Accelerate your product growth with Userpilot’s enterprise solutions tailored for large-scale teams.","description":"Enterprise-grade platform for large-scale product growth with scalable analytics, security, and professional services, designed to meet the complex needs of large teams and organizations.","pricing":{},"features":[{"name":"Security and Governance","value":"Protects Enterprise Data","valueDescription":"Comprehensive security features ensure your data is safe and compliant with industry standards."},{"name":"Professional Services","value":"Optimizes Implementation","valueDescription":"Receive personalized support and strategies to maximize Userpilot’s capabilities."},{"name":"Advanced Analytics Tools","value":"Informs Product Decisions","valueDescription":"Use analytics to track engagement metrics, helping you adapt and enhance the user experience."},{"name":"EU Hosting","value":"Facilitates Compliance","valueDescription":"Ensure your data resides within the EU to meet regulatory standards like GDPR."},{"name":"Retention and Support Strategies","value":"Enhances User Experience","valueDescription":"Proactive assistance available to resolve queries and improve customer satisfaction."}]}],"audiences":[],"segments":[{"name":"Digital adoption and onboarding","description":"Capabilities that deliver in‑app, step‑by‑step walkthroughs, tutorials, and microlearning to accelerate user onboarding and software adoption within workflow.","size":3,"cagr":12,"color":1,"productNames":["User Engagement Suite","Userpilot for Enterprise"],"methodology":"Search results show varying estimates for the digital adoption/onboarding (DAP) market in 2024–2026: reports cluster between about $2.5B–$3.8B (one lower outlier at $1.24B) and forecast CAGRs from ~10% to 22%. I used the concentration of sources around ~$3B and the mid‑range CAGR across reports (~10–13.5%) to estimate a current market size of about $3.0B and growth potential ≈12% CAGR.","citations":[{"url":"https://www.fortunebusinessinsights.com/digital-adoption-platform-market-107609","text":"the global digital adoption platform market was valued at USD 1240 million in 2025 and ... exhibiting a CAGR of 13.50%"},{"url":"https://www.wiseguyreports.com/reports/digital-adoption-platform-market","text":"Market Size, 2025USD 3.76 Billion; CAGR, 2026–203510.2%"},{"url":"https://www.marketresearchfuture.com/reports/digital-adoption-platform-market-31704","text":"2024 Market Size$ 2.47 Billion; 2025 Market Size$ 3.02 Billion; CAGR (2025 - 2035)22.05%"}]},{"name":"Product analytics","description":"Analyze in-app and product usage, feature adoption, and user flows to inform product prioritization, roadmap decisions, and retention strategies.","size":9.5,"cagr":14.9,"color":2,"productNames":["User Engagement Suite","Userpilot for Enterprise","Userpilot AI"],"methodology":"Primary source (Market Research Future) reports a 2024 product analytics market size of USD 9.502 billion and forecasts a 14.9% CAGR (2025–2035). Other reports show higher (Polaris: USD 46.53B by 2030, CAGR 21.1%) and lower (ReliableResearch/LinkedIn: CAGR 6.5%) estimates; I used the MRFR 2024 baseline and its 14.9% forecast as the primary estimate while noting the range of published forecasts.","citations":[{"url":"https://www.marketresearchfuture.com/reports/product-analytics-market-22281","text":"2024 Market Size$ 9.5 Billion; CAGR (2025 - 2035) 14.9%."},{"url":"https://www.polarismarketresearch.com/press-releases/product-analytics-market","text":"The global Product Analytics market is expected to reach USD 46.53 billion by 2030; CAGR: 21.1%."},{"url":"https://www.linkedin.com/pulse/global-product-analytics-software-market-analysis-report-encompassing-tepje","text":"Market is projected to grow at a CAGR of 6.5% during the forecasted period from 2026 to 2033."}]},{"name":"Voice of the customer","description":"Collects and unifies authentic feedback from conversations, interviews, support interactions, and product usage to surface themes and actionable insights for cross-functional teams.","size":18.77,"cagr":15.9,"color":3,"productNames":["User Engagement Suite","Userpilot AI","Userpilot for Enterprise"],"methodology":"Primary estimate uses Business Research Insights’ VoC software market sizing (USD 18.77B in 2026) and projected CAGR 15.9% to 2035. A second source (Global Growth Insights) reports a narrower “VoC tools” market (USD 1.58B in 2026, CAGR 5.9%), reflecting a smaller subsegment. The higher BRI figure was chosen because the marketSegment description aligns with the broader VoC software/experience-management category.","citations":[{"url":"https://www.businessresearchinsights.com/market-reports/voice-of-the-customer-voc-software-market-118265","text":"value at USD 18.77 Billion in 2026 and reach USD 52.15 Billion by 2035 maintaining a CAGR of 15.9% from 2026 to 2035."},{"url":"https://www.globalgrowthinsights.com/market-reports/voice-of-the-customer-voc-tools-market-111445","text":"valued at USD 1.49 Billion in 2025 and expanded to USD 1.58 Billion in 2026... forecast to reach USD 2.65 Billion by 2035, registering a CAGR of 5.9%."}]},{"name":"AI-driven Product Intelligence","description":"Real-time predictions, autonomous agents, and AI-powered report creation that automate insight generation and recommend growth actions.","size":2.4,"cagr":30,"color":4,"productNames":["Userpilot AI","User Engagement Suite"],"methodology":"Estimated by triangulating AI platform and vertical AI market figures in the search results. MarketsandMarkets’ AI-as-a-Service (AIaaS) market (USD 20.26B in 2025) represents the cloud/SaaS channel that product-intelligence tools sit inside; treating AI-driven Product Intelligence as a focused software/subset (roughly 10–15% of AIaaS addressable spend) yields ~USD 2.4B in 2025. Growth potential uses comparable software-driven AI segments (AIaaS CAGR 35.1%, generative AI and product/retail AI 26–37% in sources) and the strong demand for real-time predictions, autonomous agents and report automation to set a plausible CAGR of ~30% for this SaaS-oriented niche.","citations":[{"url":"https://www.marketsandmarkets.com/Market-Reports/artificial-intelligence-ai-as-a-service-market-121842268.html","text":"2025 Projected Market Size: USD 20.26 Billion (AI as a Service)"},{"url":"https://assets.bbhub.io/professional/sites/41/Generative-AI-Outlook.pdf","text":"generate $1.6 trillion in revenue by 2032"},{"url":"https://www.fortunebusinessinsights.com/artificial-intelligence-ai-in-retail-market-101968","text":"2025 Market Size: USD 12.40 Billion (AI in Retail)"},{"url":"https://www.marketsandmarkets.com/Market-Reports/artificial-intelligence-manufacturing-market-72679105.html","text":"2025 Market Size: USD 34.18 Billion (AI in Manufacturing)"}]}],"faq":[],"comparisons":[],"sources":[{"url":"https://userpilot.com","text":"Userpilot, Inc"},{"url":"https://userpilot.com/","text":"User Engagement Suite"},{"url":"https://userpilot.com/ai/","text":"Userpilot AI"},{"url":"https://userpilot.com/product/enterprise/","text":"Userpilot for Enterprise"},{"url":"https://www.fortunebusinessinsights.com/digital-adoption-platform-market-107609","text":"the global digital adoption platform market was valued at USD 1240 million in 2025 and ... exhibiting a CAGR of 13.50%"},{"url":"https://www.wiseguyreports.com/reports/digital-adoption-platform-market","text":"Market Size, 2025USD 3.76 Billion; CAGR, 2026–203510.2%"},{"url":"https://www.marketresearchfuture.com/reports/digital-adoption-platform-market-31704","text":"2024 Market Size$ 2.47 Billion; 2025 Market Size$ 3.02 Billion; CAGR (2025 - 2035)22.05%"},{"url":"https://www.marketresearchfuture.com/reports/product-analytics-market-22281","text":"2024 Market Size$ 9.5 Billion; CAGR (2025 - 2035) 14.9%."},{"url":"https://www.polarismarketresearch.com/press-releases/product-analytics-market","text":"The global Product Analytics market is expected to reach USD 46.53 billion by 2030; CAGR: 21.1%."},{"url":"https://www.linkedin.com/pulse/global-product-analytics-software-market-analysis-report-encompassing-tepje","text":"Market is projected to grow at a CAGR of 6.5% during the forecasted period from 2026 to 2033."},{"url":"https://www.businessresearchinsights.com/market-reports/voice-of-the-customer-voc-software-market-118265","text":"value at USD 18.77 Billion in 2026 and reach USD 52.15 Billion by 2035 maintaining a CAGR of 15.9% from 2026 to 2035."},{"url":"https://www.globalgrowthinsights.com/market-reports/voice-of-the-customer-voc-tools-market-111445","text":"valued at USD 1.49 Billion in 2025 and expanded to USD 1.58 Billion in 2026... forecast to reach USD 2.65 Billion by 2035, registering a CAGR of 5.9%."},{"url":"https://www.marketsandmarkets.com/Market-Reports/artificial-intelligence-ai-as-a-service-market-121842268.html","text":"2025 Projected Market Size: USD 20.26 Billion (AI as a Service)"},{"url":"https://assets.bbhub.io/professional/sites/41/Generative-AI-Outlook.pdf","text":"generate $1.6 trillion in revenue by 2032"},{"url":"https://www.fortunebusinessinsights.com/artificial-intelligence-ai-in-retail-market-101968","text":"2025 Market Size: USD 12.40 Billion (AI in Retail)"},{"url":"https://www.marketsandmarkets.com/Market-Reports/artificial-intelligence-manufacturing-market-72679105.html","text":"2025 Market Size: USD 34.18 Billion (AI in Manufacturing)"}]}