{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/us-moodmedia-com","markdownUrl":"https://nowen.ai/agents/us-moodmedia-com.md","jsonUrl":"https://nowen.ai/agents/us-moodmedia-com.json","name":"Mood Media","nickname":"Mood","website":"https://us.moodmedia.com","industry":"Experience Design","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-07T00:21:10.632Z","summary":"Mood Media provides in-store media and customer-experience solutions for retailers and brands across locations, delivering branded music, messaging, signage, scent, and AV services.","description":"Mood Media is a global provider of in-store media and customer experience solutions that helps retailers and brands create engaging, consistent environments across locations. Through a combination of audio branding, messaging, digital signage, scent marketing, AV systems, and managed services, Mood Media enables brands to shape the atmosphere of their spaces, elevate the customer experience, and reinforce their identity across multiple locations. The company serves a broad range of industries - including retail, QSR, healthcare, hospitality, financial services, automotive, and salon/spa - from small businesses to franchises and global enterprises. Mood Media emphasizes centralized management, analytics, and support, allowing clients to control music, messaging, and media from a single platform while maintaining brand consistency across locations and touchpoints. The organization focuses on helping brands engage customers, improve satisfaction, and drive business outcomes through creative, data-informed experiences.","mission":"To help businesses engage customers through branded audio, messaging, signage, fragrance, and related services that create memorable experiences across locations.","directory":{"industryName":"Experience Design","agentCount":17,"indexable":true,"hubUrl":"https://nowen.ai/industry/experience-design"},"aiReaderFamilies":["Perplexity","Meta","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/us-moodmedia-com","label":"Become a supplier to Mood Media through Boon","sub":"Your AI agent prepares the application."},"products":[{"name":"Music For Business","type":"Solution","url":"https://us.moodmedia.com/sound/music-for-business/","summary":"Creates a cohesive brand experience through tailored in-store music solutions.","description":"Music For Business is Mood Media's in-store audio branding solution that creates a cohesive brand ambience across locations. It offers curated playlists and customizable music options, designed to enhance the customer experience and drive engagement.","pricing":{},"features":[{"name":"AI Messaging Copilot","value":"Streamlines Message Creation","valueDescription":"Enables businesses to produce professional audio messages effortlessly, improving customer interaction."},{"name":"Engage","value":"Enhances Customer Engagement","valueDescription":"Utilizes popular music to engage customers effectively, boosting satisfaction and retention."},{"name":"Signature Music","value":"Customizes Brand Sound","valueDescription":"Delivers options to select music that aligns with the brand's identity, enhancing its unique auditory presence."},{"name":"Fundamentals","value":"Offers Basic Music Programming","valueDescription":"Provides essential music services tailored for different business types, ensuring a pleasant atmosphere."},{"name":"Spin Market","value":"Offers Variety in Musical Choices","valueDescription":"Provides diverse music selections to create different moods in various areas of the store."}]},{"name":"Messaging Solutions","type":"Solution","url":"https://us.moodmedia.com/sound/messaging-solutions/","summary":"Enhance customer engagement with integrated in-store messaging solutions.","description":"Messaging Solutions is Mood Media's in-store messaging suite, including Audio Messaging, Messaging Copilot, On-Hold Messaging, Overhead Messaging, and Music On Hold to coordinate communications across locations.","pricing":{},"features":[{"name":"Audio Messaging","value":"Delivers Clear Audio Messages","valueDescription":"Enhances customer experience by providing relevant audio messages directly in-store."},{"name":"Messaging Copilot","value":"Utilizes AI for Smart Messaging","valueDescription":"Optimizes messaging strategy using AI-driven insights for effective communication."},{"name":"Music On Hold","value":"Creates Engaging Customer Experience","valueDescription":"Maintains customer engagement while they wait on hold, reducing perceived wait times."},{"name":"On-Hold Messaging","value":"Informs and Engages Customers","valueDescription":"Provides information and promotional content to customers during hold time."},{"name":"Overhead Messaging","value":"Communicates Real-Time Updates","valueDescription":"Informs customers of promotions and events through strategic overhead messages."}]},{"name":"Digital Signage","type":"Platform","url":"https://us.moodmedia.com/sight/digital-signage/","summary":"Enhance customer engagement with dynamic digital displays tailored for retail environments.","description":"Digital Signage is Mood Media's platform for dynamic in-store displays, including Digital Signage content, Digital Menu Boards, Mood TV, and Video Walls across locations.","pricing":{},"features":[{"name":"Digital Menu Boards","value":"Engage Customers With Menu Displays","valueDescription":"Showcase real-time menu updates and promotions to captivate customers and drive sales."},{"name":"Digital Signage","value":"Deliver Engaging Visual Content","valueDescription":"Utilize a variety of content to enhance customer experiences and communicate messages effectively."},{"name":"Mood TV","value":"Provide Entertaining In-Store Programming","valueDescription":"Engage customers with captivating videos that enhance the shopping experience."},{"name":"Video Walls","value":"Attract Attention With Large-Format Displays","valueDescription":"Create stunning visual impacts to draw customer attention and convey key messages."},{"name":"Digital Window Displays","value":"Draw In Customers From Outside","valueDescription":"Use eye-catching visuals to entice potential customers as they walk by, effectively bringing them into the store."},{"name":"Interactive Applications","value":"Enhance Customer Interaction Experience","valueDescription":"Encourage customers to engage with the display for better interaction and service."}]},{"name":"Scent Marketing Solutions","type":"Solution","url":"https://us.moodmedia.com/scent/scent-marketing","summary":"Enhance customer experiences and brand identity through tailored scent solutions.","description":"Scent Marketing Solutions uses fragrance to reinforce brand identity and enhance in-store experiences with tailored scent offerings that create memorable customer interactions.","pricing":{},"features":[{"name":"Custom Scent","value":"Design Unique Ambiance","valueDescription":"Tailor-made scents crafted to reflect your brand's essence, enabling a unique ambiance that captivates customers and augments their overall experience."},{"name":"Core Scent","value":"Establish Brand Recognition","valueDescription":"Utilizing a core scent establishes a recognizable brand signature that resonates with customers, fostering loyalty and enhancing recognition across various environments."},{"name":"Managed Scent Services","value":"Ensure Consistency","valueDescription":"A comprehensive management solution guarantees that scent distribution remains consistent and effective, ensuring that brand messaging is conveyed seamlessly at every customer touchpoint."}]},{"name":"Advertising Solutions","type":"Solution","url":"https://us.moodmedia.com/vibenomics/","summary":"Enhances in-store advertising through strategic media placements and branding.","description":"Advertising Solutions delivers retail media and brand messaging through Mood Media's advertising partner, enabling in-store promotions and ads.","pricing":{},"features":[{"name":"Retail Media","value":"Drive Targeted Promotions","valueDescription":"Empowers brands to run targeted in-store promotions and advertisements, enhancing overall customer engagement and sale conversions."},{"name":"Integrated Platform","value":"Manage All Media Centrally","valueDescription":"Allows brands to manage audio, video, and messaging content across multiple locations from a single dashboard, ensuring consistency and efficiency."},{"name":"Analytics and Reporting","value":"Leverage Customer Behavior Insights","valueDescription":"Utilizes analytics to track customer interaction and engagement, allowing brands to refine their advertising strategies for maximum impact."}]},{"name":"Audiovisual Systems","type":"Platform","url":"https://us.moodmedia.com/systems/audiovisual-solutions/","summary":"Transform in-store experiences with comprehensive audiovisual solutions tailored to your needs.","description":"Audiovisual Systems provide comprehensive in-store AV infrastructure, including audiovisual solutions, professional sound, drive-thru systems, sound masking, and conference room AV.","pricing":{},"features":[{"name":"Audiovisual Solutions","value":"Enhance Brand Engagement","valueDescription":"Integrate advanced audiovisual solutions to create immersive experiences that elevate consumer interaction and loyalty."},{"name":"Professional Sound Systems","value":"Deliver Superior Audio Quality","valueDescription":"Install professional sound systems to create a captivating auditory environment that engages customers."},{"name":"Conference Room AV","value":"Facilitate Effective Meetings","valueDescription":"Configure audio-visual systems to optimize communication and collaboration in conference rooms."},{"name":"Drive-Thru Systems","value":"Streamline Customer Interactions","valueDescription":"Implement reliable drive-thru solutions to enhance customer service efficiency and satisfaction."},{"name":"Sound Masking","value":"Improve Acoustic Privacy","valueDescription":"Use advanced sound masking techniques to enhance privacy and reduce distractions in your spaces."}]},{"name":"Managed Services","type":"Solution","url":"https://us.moodmedia.com/managed-services/","summary":"Ensure seamless operation and reliability with comprehensive support and management services.","description":"Managed Services provides ongoing support and maintenance for Mood Media solutions, including preventive maintenance, monitoring, on-site support, and help desk.","pricing":{},"features":[{"name":"Preventive Maintenance","value":"Avoid Equipment Failures","valueDescription":"Regularly scheduled maintenance services to identify and rectify issues before they escalate, ensuring optimal performance of all systems."},{"name":"Proactive Monitoring","value":"Detect Issues Early","valueDescription":"Real-time monitoring allows for immediate detection and resolution of potential issues, significantly improving system reliability."},{"name":"On-Site Support","value":"Receive In-Person Assistance","valueDescription":"Ensures that technical problems are resolved quickly and efficiently in real-time directly at your location."},{"name":"Advanced Help Desk","value":"Resolve Issues Quickly","valueDescription":"Provides immediate access to support, minimizing downtime and enhancing service continuity."},{"name":"Spare Pool Services","value":"Access Quick Replacements","valueDescription":"Maintains an inventory of essential spare parts, facilitating swift replacements and minimizing operational disruptions."},{"name":"Warranty Management","value":"Streamline Warranty Processes","valueDescription":"Efficient management of warranty claims and records to enhance service response times and cost-effectiveness."}]}],"audiences":[],"segments":[{"name":"In-store audio branding","description":"Audio programming and messaging that shape store atmosphere, support brand identity, and drive customer engagement across locations.","color":1,"productNames":["Music For Business","Messaging Solutions","Audiovisual Systems"]},{"name":"Digital signage and visual display","description":"Networked digital displays, menu boards, and video walls for dynamic in-store content and interactive customer experiences, centrally managed across sites.","color":2,"productNames":["Digital Signage","Audiovisual Systems","Managed Services"]},{"name":"Retail media and in-store advertising","description":"Capabilities to deliver targeted promotions and 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