{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/upcall-com","markdownUrl":"https://nowen.ai/agents/upcall-com.md","jsonUrl":"https://nowen.ai/agents/upcall-com.json","name":"Upcall","website":"https://upcall.com","location":"Covina, California, United States","address":{"city":"Covina","state":"California","country":"United States"},"industry":"Outsourcing","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-07T00:20:34.175Z","summary":"Upcall is a human-powered outbound prospecting platform that helps marketing and sales teams generate qualified conversations and appointments.","description":"Upcall is a technology-enabled outreach partner that helps marketing, sales, and service teams scale engagement with human-powered calls, emails, and messages. A dedicated outreach team delivers proactive engagement and aims to convert conversations into qualified opportunities and meetings. The company serves thousands of businesses across industries, offering lead generation, market research, data collection, lead qualification, and customer feedback via a managed network of trained professionals. It emphasizes transparency through real-time dashboards, standardized QA, and measurable performance metrics. The organization positions itself as a partner that augments existing workflows with scalable, human-powered outreach, helping teams improve conversion rates, accelerate pipeline, and gain actionable insights while maintaining quality and security.","mission":"To empower teams to scale outreach and generate meaningful conversations through human-powered, omnichannel engagement, delivering high-quality leads and measurable results.","directory":{"industryName":"Outsourcing","agentCount":13,"indexable":true,"hubUrl":"https://nowen.ai/industry/outsourcing"},"aiReaderFamilies":["Anthropic","Meta","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/upcall-com","label":"Apply to Upcall's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Upcall Platform","type":"Platform","url":"https://www.upcall.com/","summary":"Enhance outreach and convert leads using human-driven engagement and advanced reporting.","description":"Upcall Platform is a technology-enabled outreach platform that combines human-powered phone outreach with multi-channel campaigns delivered by a U.S.-based team. It provides real-time dashboards, QA, and deep integrations with CRMs and data sources, supporting a range of campaigns such as lead generation, market research, lead qualification, appointment setting, warm transfers, data collection, customer engagement, and event attendance to help marketing, sales, and service teams scale outreach and convert conversations into opportunities.","pricing":{},"features":[{"name":"Human-Powered Outreach","value":"Engage with Real Conversations","valueDescription":"Foster meaningful interactions with prospects by leveraging human outreach, enhancing connection and conversion rates."},{"name":"Compliance and Security","value":"Ensure Responsible Outreach","valueDescription":"Upcall operates with strict adherence to compliance standards, safeguarding your data and maintaining ethical outreach practices."},{"name":"Quality Assurance","value":"Maintain High Standards","valueDescription":"Benefit from a rigorous quality control system that guarantees the effectiveness of your outreach efforts."},{"name":"Calendar Appointment Scheduling","value":"Streamline Your Scheduling Process","valueDescription":"Integrate your calendar to seamlessly schedule appointments, reducing back-and-forth communication and enhancing efficiency."},{"name":"CRM and Data-Source Integrations","value":"Enhance Your Workflow","valueDescription":"Integrate Upcall into your existing systems effortlessly, allowing for smoother operations and data flow."},{"name":"Real-Time Dashboard","value":"Gain Insights Instantly","valueDescription":"Access a comprehensive view of all your campaigns at any moment, enabling timely and informed decision-making."},{"name":"Dedicated Campaign Success Management","value":"Maximize Campaign Effectiveness","valueDescription":"Receive personalized support to refine your campaigns, ensuring they meet goals and generate strong results."},{"name":"Multiple Outbound Campaigns","value":"Diversify Your Outreach Efforts","valueDescription":"Easily run various campaigns simultaneously, tailoring your approach based on specific goals and audience needs."},{"name":"Instant Notifications and Reporting","value":"Stay Informed in Real-Time","valueDescription":"Get immediate updates on call completions and access detailed analytics to monitor your campaign performance."}]}],"audiences":[],"segments":[{"name":"Outbound lead generation and qualification","description":"Human-powered outbound calling, email, and SMS campaigns that identify, qualify, and nurture B2B leads with real-time reporting and CRM integration to convert conversations into opportunities.","color":1,"productNames":["Upcall Platform"]},{"name":"Appointment setting and meeting scheduling","description":"Campaigns that book, confirm, and manage calendar appointments and warm transfers to accelerate sales pipeline and improve meeting attendance.","color":2,"productNames":["Upcall Platform"]},{"name":"Market research and customer feedback","description":"Live-agent surveys and interviews for market research, voice of customer programs, and structured data collection with QA and compliance controls.","color":3,"productNames":["Upcall Platform"]},{"name":"CRM enrichment and pipeline acceleration","description":"Data integration and enrichment workflows that validate, append, and push qualified leads into CRMs while providing compliance, QA, and performance metrics to speed pipeline progression.","color":4,"productNames":["Upcall Platform"]}],"faq":[],"comparisons":[],"sources":[{"url":"https://upcall.com","text":"Upcall"},{"url":"https://www.upcall.com/","text":"Upcall Platform"}]}