# Telesystem

- Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company
- Industry: Telecommunications
- Market category: Business VoIP Services (https://nowen.ai/category/business-voip-services)
- Delivery model: services
- Website: https://trusttelesystem.com
- AI agent profile: https://nowen.ai/agents/trusttelesystem-com
- Front door on Boon: https://boon.ai/agents/trusttelesystem-com (Apply to Telesystem's partner program through Boon)
- Updated: 2026-11-04
- Directory: one of 66 AI agents in Telecommunications (https://nowen.ai/industry/telecommunications); one of 32 AI agents in Business VoIP Services (https://nowen.ai/category/business-voip-services)
- Read by AI assistants from: OpenAI, Perplexity, Meta, Amazon

> Telesystem helps businesses meet their communication, networking, and cybersecurity needs through tailored technology solutions and ongoing support.

Telesystem is a business technology provider serving organizations of all sizes. It works with customers to design and manage reliable, secure, and scalable communication, networking, and cybersecurity capabilities, supported by dedicated teams and ongoing customer support.

**Mission:** Ensure businesses get the most out of their IT infrastructure, while allowing room for growth and freeing their resources to focus on business success.

## Products & Services

### [Managed Security Solutions](https://www.trusttelesystem.com/security)
*Service*
Protect business-critical people, technology, and data with managed services that help defend against cyber threats and address security needs.
Telesystem’s managed security portfolio combines security and device protection services to help safeguard business-critical assets, including people, technology, and data. It includes SASE, security awareness training, managed SOC, managed firewall, DDoS protection, and cybersecurity consulting, including risk assessments and employee security training. SASE combines SD-WAN with cloud-delivered security, while firewall and DDoS services provide managed and network-level protection. Telesystem also cites SOC 2 Type II attestation and HIPAA Security Standards compliance as part of its data-security commitments.

- **Threat protection** — Defend Against Cyber Threats
- **SASE and secure access** — Secure Access Across Locations
- **Managed firewall protection** — Monitor And Manage Firewall Protection
- **DDoS protection** — Detect And Block DDoS Traffic
- **Security awareness training** — Strengthen Employee Security Awareness
- **Managed SOC** — Add Managed SOC Services
- **Cybersecurity consulting and risk assessments** — Assess And Address Security Risks
- **Compliance support** — Support Security Compliance

### [Network Services](https://www.trusttelesystem.com/network)
*Service*
Connect business locations with flexible network services designed to support reliable performance, growth, security, and continuity.
Telesystem Network Services brings together Dedicated Internet, Broadband Internet, Wireless LTE, SD-WAN, Managed WiFi, Satellite Internet, MPLS, Ethernet, and Managed Power Reboot. The portfolio includes dedicated and broadband connectivity, wireless and satellite options, managed networking, traffic routing, LAN extension, network monitoring, and backup and recovery capabilities. Services are designed to support connectivity needs across different locations, applications, and network requirements.

- **Flexible connectivity portfolio** — Choose Connectivity That Fits Your Needs
- **Dedicated and broadband internet** — Match Internet Service To Business Needs
- **SD-WAN traffic optimization** — Optimize Traffic Across Network Paths
- **Wireless LTE and backup connectivity** — Maintain Connectivity With Backup Paths
- **Managed WiFi** — Manage Secure Guest And Private WiFi
- **Ethernet LAN extension** — Extend LAN Connectivity Across Locations
- **MPLS traffic prioritization** — Prioritize Mission-Critical Network Traffic
- **Network monitoring and support** — Monitor Networks Around The Clock
- **Automated network equipment recovery** — Restore Connectivity With Automated Reboots
- **Scalable bandwidth and network capacity** — Scale Bandwidth As Needs Change
- **Satellite connectivity** — Connect Remote And Rural Locations

### [Hosted VoIP Phone System](https://www.trusttelesystem.com/hosted-voip)
*Service*
Reduce phone-system maintenance while scaling communications and keeping employees connected across locations and devices.
Telesystem’s Hosted VoIP Phone System is a hosted business telephone and unified communications service using an IP connection to make and receive calls. Telesystem houses and maintains the equipment in its data centers, while geo-redundancy and fail-over protection help maintain service. Businesses can customize the solution, add or remove lines and features, and access it remotely. Optional services include TrustUC, auto attendant, hosted receptionist, call center, audio conferencing, and call recording. The consolidated offering includes capabilities described for these options, including calling, messaging and meetings; automated call handling; receptionist tools; call-center queues and reporting; conferencing; and recorded calls.
- Categories: Business VoIP Services (https://nowen.ai/category/business-voip-services)

- **IP calling and unified communications** — Connect Calling Messaging And Meetings
- **Hosted infrastructure and managed maintenance** — Avoid On-Premise Phone Equipment
- **Flexible scaling and remote access** — Adjust Lines And Features As Needed
- **Call handling and receptionist tools** — Route And Manage Inbound Calls
- **Hosted call center** — Manage Flexible Call Center Operations
- **Call recording** — Record And Analyze Business Calls
- **Geo-redundancy and failover** — Maintain Service During Disruptions
- **Conferencing and communication add-ons** — Add Flexible Conferencing Options
- **Multiple VoIP platforms** — Choose From Two VoIP Platforms

### [Business Lines](https://www.trusttelesystem.com/business-lines)
*Service*
Connect essential office devices through customizable phone services with optional communications features and backup for alarm and elevator lines.
Telesystem Business Lines connect phones, fax machines, modems, and office phone systems to its secure network. Businesses can customize service and choose features such as caller ID, call forwarding, automatic callback, and three-way calling. Optional services include voicemail, audio conferencing, and call recording. The Certified Alarm/Elevator Line option provides a managed voice channel with built-in LTE and battery backup for essential lines, supporting transition away from copper-based POTS service.

- **Secure network connectivity** — Connect Phones And Office Devices
- **Certified alarm and elevator line** — Keep Essential Lines Connected
- **Customizable calling features** — Choose Useful Calling Features
- **Copper POTS line transition** — Replace Costly Copper POTS Lines

### [Telesystem EasyRoute](https://www.trusttelesystem.com/easyroute)
*Service*
Enable Microsoft Teams calling faster with automated setup, scalable call capacity, and reliable voice connectivity.
Telesystem EasyRoute simplifies Microsoft Teams Direct Routing deployments with a proprietary configuration file customized to an organization’s calling needs. Uploading the file to Microsoft Teams automates the required technical setup, replacing complex manual configurations with a process Telesystem says can be completed in under 15 minutes. EasyRoute supports scalable calling through a portal for adding or removing users and phone numbers, and burstable SIP trunks for unexpected traffic increases. Microsoft-certified redundant session border controllers provide encryption and firewall protection for SIP trunks, backed by a redundant voice network and a 99.999% uptime SLA. The separately named Microsoft Teams Direct Routing entry describes the same EasyRoute service and is consolidated here.
- Categories: Business VoIP Services (https://nowen.ai/category/business-voip-services)

- **Automated Teams voice configuration** — Automate Teams Voice Setup
- **Rapid deployment** — Complete Voice Setup In Under 15 Minutes
- **Secure SIP trunk connectivity** — Protect SIP Trunks With Encryption And Firewalls
- **Redundant voice network and uptime SLA** — Maintain Voice Service With 99.999% Uptime
- **Scalable calling capacity** — Scale Users And Call Capacity
- **Call-path-based pricing** — Pay For Needed Call Paths
- **24/7/365 U.S.-based support** — Access U.S.-Based Support Around The Clock

### [Broadband Internet](https://www.trusttelesystem.com/broadband-internet)
*Service*
Choose scalable, customizable business internet to keep locations connected and support voice, video, and data use nationwide.
Telesystem Broadband Internet provides high-speed business connectivity with customizable upstream and downstream bandwidth for businesses ranging from small offices to multi-location enterprises. Scalable plans offer speeds up to 100+ Mbps and support downloading, transferring, and streaming voice, video, and data. The service includes nationwide network coverage, built-in DDoS protection, and 24/7/365 monitoring.

- **Customizable bandwidth and scalable plans** — Tailor Bandwidth To Business Needs
- **High-speed connectivity** — Support High-Bandwidth Business Activities
- **Voice, video, and data streaming** — Stream Voice, Video, And Data
- **Nationwide coverage and monitoring** — Connect And Monitor Locations Nationwide
- **Built-in DDoS protection** — Protect Connectivity From DDoS Attacks
- **Managed broadband administration** — Simplify Multi-Site Broadband Management

### [Dedicated Internet Access](https://www.trusttelesystem.com/dedicated-internet)
*Service*
Get private reserved bandwidth, symmetrical speeds, unlimited usage, and defined performance expectations for business applications.
Telesystem Dedicated Internet Access provides a private connection with bandwidth reserved for a business rather than shared with other organizations. Plans offer symmetrical upload and download speeds, unlimited usage, and transport options including dedicated fiber, Ethernet-over-copper, fixed wireless, and T1/T3 lines. A service-level agreement specifies uptime, latency, packet loss, and jitter expectations. Telesystem provides 24/7/365 network monitoring, prioritized support for DIA issues, and built-in DDoS protection at no additional cost. Dedicated private fiber routes span more than 7,000 miles across the country.

- **Private connection and reserved bandwidth** — Avoid Shared-Network Slowdowns
- **Symmetrical speeds** — Match Upload And Download Speeds
- **Service-level agreement** — Set Clear Performance Expectations
- **Built-in DDoS protection** — Protect Connections From DDoS Attacks
- **Monitoring and prioritized support** — Get Round-The-Clock Support
- **Flexible transport options and private fiber routes** — Choose A Suitable Connection Type
- **Unlimited usage** — Use The Connection Without Limits

### [SD-WAN](https://www.trusttelesystem.com/sd-wan)
*Service*
Reduce network costs and complexity while improving application performance, visibility, security, and branch connectivity.
Telesystem’s managed SD-WAN service uses a software-based, multi-service approach to re-architect WAN and branch-office networks. It centralizes management, provides network and application-level visibility, and dynamically routes traffic over available paths based on application priority and network conditions. Businesses can combine broadband, cellular, dedicated internet, and MPLS. The service is designed to reduce costs and complexity, improve application performance, support cloud-based and bandwidth-intensive applications, and add security integrations. Telesystem can provision branches, add network and security functions, and scale capacity.

- **Application-aware traffic routing** — Prioritize Traffic Over Suitable Paths
- **Multiple transport options** — Use Multiple Network Transport Types
- **Centralized network management and visibility** — Manage And Monitor Networks Centrally
- **Integrated network security** — Protect Traffic With Integrated Security
- **Application performance and cloud support** — Improve Performance For Business Applications
- **Branch deployment and capacity scaling** — Provision Branches And Scale Capacity
- **Network cost reduction and simplified operations** — Reduce Costs And Simplify Network Operations
- **Network analytics and failover** — Analyze Networks And Support Failover

### [Managed WiFi](https://www.trusttelesystem.com/managed-wifi)
*Service*
Provide reliable guest and private WiFi while reducing the work of setting up and managing a wireless network.
Telesystem Managed WiFi is an end-to-end wireless networking service for businesses and venues. Telesystem designs, configures, installs, monitors, and manages wireless networks from discovery and design through implementation and updates. Remote service includes 24x7x365 monitoring and maintenance of firewalls, switches, and access points, plus firmware and patch updates. It supports separate guest and private networks, customizable bandwidth allocation and landing pages, location analytics, and cloud-based management. Turnkey deployments can include cabling, indoor and outdoor access points, switches, and firewall/router hardware.

- **End-to-end WiFi management** — Simplify Wireless Network Management
- **24x7x365 monitoring and support** — Get Around-The-Clock Network Support
- **Guest and private WiFi** — Separate Guest And Employee WiFi
- **Turnkey installation and hardware** — Deploy WiFi With Included Hardware
- **Scalable wireless capacity** — Scale WiFi To Match Demand
- **Customizable bandwidth and landing pages** — Customize WiFi Access And Bandwidth
- **Cloud-based management and location analytics** — Manage WiFi And Understand Device Movement

### [Wireless LTE](https://www.trusttelesystem.com/wireless-lte)
*Service*
Keep mission-critical applications connected with managed LTE for temporary, urgent, dedicated, and failover needs.
Telesystem’s Wireless 4G LTE service provides managed connectivity across North America for mission-critical applications on temporary, urgent, dedicated, or failover bases. It offers professional installation, a 99.9% performance and uptime SLA, and continuously monitored connections. The service supports automatic failover and redundant circuits and can be used for periods ranging from days to multiple years.

- **Redundant connectivity and automatic failover** — Keep Critical Applications Connected
- **Performance and uptime SLA** — Rely On A Defined Service Commitment
- **Mission-critical application support** — Support Mission-Critical Business Applications
- **North American LTE coverage** — Connect Across North America
- **Professional installation and flexible duration** — Match Connectivity To Your Timeline
- **Connectivity monitoring and alerts** — Monitor Connections And Identify Problems

### [Satellite Internet](https://www.trusttelesystem.com/satellite-internet)
*Service*
Connect remote business locations and maintain essential applications with satellite internet for primary or backup connectivity.
Telesystem Satellite Internet provides non-wired connectivity for businesses in remote and rural areas where traditional broadband options are limited or unavailable. It can serve as a primary connection or backup. The service includes free standard professional installation, prioritized voice and VoIP, and quick installation. Its satellite-based connection is less vulnerable to local infrastructure issues such as cable cuts or line damage.

- **Remote-area connectivity** — Connect In Remote And Rural Areas
- **Backup connectivity** — Keep Essential Business Operations Connected
- **Quick professional installation** — Get Connected With Professional Installation
- **Reduced local infrastructure dependency** — Reduce Exposure To Local Line Damage
- **Business plan options** — Choose A Plan For Your Business

### [MPLS](https://www.trusttelesystem.com/mpls)
*Service*
Prioritize applications and carry diverse data across a monitored private network with flexible delivery options.
Telesystem MPLS is a private IP network service that uses labels to carry different types of data over a single network. Class of Service tagging lets administrators prioritize applications and traffic according to technical requirements and business importance. The service uses a fully meshed private IP backbone designed to meet Quality of Service standards, with self-healing SONET rings that automatically route traffic onto another path during an outage. MPLS is available over DS1, DS3, Ethernet, and private fiber. Its VPN configuration includes a managed router, CoS port, and Ethernet port, with additional options including calling services, SIP trunking, internet access, HPBX services, and a network firewall.

- **Class of Service traffic prioritization** — Prioritize Mission-Critical Applications
- **Private IP backbone and Quality of Service** — Support Time-Sensitive Traffic
- **Self-healing network routing** — Reroute Traffic During Outages
- **Multi-protocol data transport** — Carry Diverse Data On One Network
- **Flexible circuit delivery and VPN options** — Customize VPN Components And Services
- **Circuit monitoring and online account management** — Monitor Circuits And View Account Details

### [Ethernet](https://www.trusttelesystem.com/ethernet)
*Service*
Connect business locations across a WAN with LAN-like connectivity and flexible, symmetric bandwidth options.
Telesystem Ethernet, including Metro-E, extends a business’s Local Area Network beyond its premises into a Wide Area Network while maintaining LAN-like connectivity. It moves traffic between points across Telesystem’s network. E-LANs can connect geographically diverse LANs so they appear to be on the same network. Symmetric E-Lines offer matching upstream and downstream speeds in increments from 1 Mb to 1,000 Mb. Availability varies by area.

- **LAN-to-WAN extension** — Extend Your Network Beyond Your Premises
- **E-LAN connectivity** — Connect Geographically Diverse LANs
- **Symmetric E-Line speeds** — Match Upstream And Downstream Speeds
- **Two-point traffic transport and monitoring flexibility** — Move And Monitor Traffic Between Locations

### [Managed Power Reboot](https://www.trusttelesystem.com/managed-power-reboot)
*Service*
Restore network service faster and reduce manual troubleshooting or onsite technician visits through monitored, automated equipment reboots.
Telesystem Managed Power Reboot monitors connectivity and automatically power-cycles designated network equipment when service is disrupted. IT teams and support personnel can also reboot connected devices remotely through a mobile or desktop app, select managed equipment at each location, and schedule planned off-hours reboots. The service is offered with the WattBox line, which includes three device options, flexible mounting, surge protection, and power conditioning.

- **Automated outage recovery and monitoring** — Restore Connectivity Automatically
- **Remote power control** — Reboot Devices Remotely
- **Flexible device management and scheduled reboots** — Select Devices And Schedule Reboots
- **WattBox device options and power protection** — Protect And Condition Equipment Power

### [Security Awareness Training](https://trusttelesystem.com)
*Service*
Educate employees to recognize cyber threats and strengthen their role in protecting business data through continuous training.
Telesystem’s security awareness training provides continuous cybersecurity education to help employees understand how to protect their business from spam, phishing, malware, ransomware, and social engineering. TrustUC plan information lists simulated phishing campaigns, weekly micro trainings, a monthly security newsletter, an Employee Vulnerability Assessment, a Catch Phish Outlook plug-in, an annual risk assessment, and policy and procedure templates. The training is included in TrustUC’s Breach Prevention Platform security features and is also part of Telesystem’s managed security portfolio.

- **Continuous cybersecurity education** — Educate Employees About Cyber Threats
- **Simulated phishing campaigns and micro trainings** — Practice Identifying Phishing Attempts
- **Training resources and assessments** — Assess And Support Employee Training

### [Managed SOC](https://trusttelesystem.com)
*Service*
Add a managed Security Operations Center service to help safeguard business-critical assets.
Managed SOC, or Security Operations Center, is listed in Telesystem’s security portfolio alongside services designed to safeguard businesses’ people, technology, and data from cyber threats.

### [Managed Firewall](https://trusttelesystem.com)
*Service*
Delegate firewall monitoring and policy management to help protect business networks from cyber threats.
Telesystem’s managed firewall solutions provide proactive protection, policy management, and ongoing monitoring without requiring businesses to manage security internally. Described deployments include Cisco Meraki next-generation firewalls with stateful firewalling, web content filtering, advanced malware protection, and 24/7 monitoring. A healthcare deployment also included SD-WAN capabilities such as bandwidth aggregation, data failover, and site-to-site VPNs.

- **Managed monitoring and policy management** — Delegate Firewall Monitoring And Policy Management
- **Network threat protection** — Protect Networks From Cyber Threats
- **Firewall traffic controls** — Control And Filter Network Traffic
- **SD-WAN deployment capabilities** — Support Network Failover And Site Connections

### [DDoS Protection](https://www.trusttelesystem.com/ddos-protection)
*Service*
Protect network resources from DDoS attacks and harmful traffic with always-on, real-time defense built into Telesystem’s network.
Telesystem’s DDoS protection is built into its network infrastructure and provides an always-on defense against distributed denial-of-service attacks. It inspects, detects, and defends against attacks in real time, with protection against bots, botnets, cyber threats, and other harmful traffic. The service includes excessive traffic bans, malicious IP address blocking, and advanced reporting and monitoring. Telesystem states that the protection is backed by threat intelligence, proactively improves security, stops 99.999% of DDoS attacks, and is provided at no additional charge.

- **Always-on network protection and real-time attack defense** — Detect And Defend In Real Time
- **Bot and malicious traffic defense** — Filter Harmful Network Traffic
- **Reported DDoS mitigation rate and included service** — Get Included Network Protection
- **Threat monitoring and intelligence** — Monitor And Report On Threats

### [Cybersecurity Consulting](https://trusttelesystem.com)
*Service*
Help organizations address cybersecurity vulnerabilities through consulting, risk assessments, and employee security training.
Telesystem provides cybersecurity consulting, risk assessments, and employee security training to help address vulnerabilities. The service is cited in a healthcare facility case study alongside security improvements.

- **Cybersecurity consulting** — Address Cybersecurity Vulnerabilities
- **Risk assessments** — Assess Security Risks
- **Employee security training** — Train Employees On Security

### [Colocation](https://www.trusttelesystem.com/data-centers)
*Service*
Protect mission-critical systems and support continuity with resilient colocation space, continuous monitoring, and redundant infrastructure.
Telesystem colocation provides private data-center space for business computing systems and mission-critical data. Facilities are designed to withstand natural and man-made disasters, with 24/7/365 event monitoring and fully redundant power supplies and connectivity. Space is available in increments as small as one rack unit. DC-1 has SOC 2 Type II attestation and HIPAA compliance, while DC-2 was built to Department of Defense data-center standards.

- **Disaster-resilient facilities** — Protect Mission-Critical Data
- **Redundant power and connectivity** — Support System Availability
- **24/7/365 event monitoring** — Monitor Facilities Around The Clock
- **Geographically redundant data centers** — Add Geographic Redundancy
- **Facility standards and flexible space** — Choose Space To Meet Facility Requirements

### [TrustUC](https://www.trusttelesystem.com/trustuc)
*Platform*
Unify calling, messaging, meetings, collaboration, and security tools to help teams stay connected and productive across devices.
TrustUC is a secure, AI-powered unified communications and collaboration application for calling, messaging, and meetings across devices. It combines HD voice and video, chat, business messaging, conferencing, collaboration tools, and employee security awareness training. Features include cloud calling, shared chat spaces, SMS, MMS and iMessage using a business number, and AI assistance for messages and meetings. Available in Essential, Enhanced, and Elite with AI plans, TrustUC supports organizations of different sizes and geographically dispersed teams.

- **Cloud calling** — Connect Teams Across Devices
- **Video meetings** — Host Flexible, Engaging Meetings
- **Business messaging** — Message Customers From Your Business Number
- **AI communication assistance** — Summarize And Transcribe Conversations
- **Employee security and training** — Strengthen Employee Cybersecurity Awareness
- **Team chat and collaboration** — Collaborate In Shared Spaces
- **Security and compliance controls** — Support Secure, Compliant Collaboration
- **Flexible plans and Microsoft Teams integration** — Choose And Extend Communications Features

### [Business Messaging](https://www.trusttelesystem.com/business-messaging)
*Service*
Connect with customers and teams through integrated messaging, campaigns, automated responses, and AI-powered support.
Telesystem Business Messaging integrates text messaging into a business voice or UCaaS solution, enabling communication through SMS, MMS, and iMessage. Users can send and receive messages through Webex, Microsoft Teams, Zoom, or an online portal. The service supports person-to-person and group messaging, bulk messages, automated responses, scheduled SMS, and marketing campaigns. Businesses can connect CRM platforms, review delivery and engagement analytics, personalize campaigns, and use AI assistance or chatbots. Telesystem also supports 10DLC brand and campaign registration.

- **Business-number messaging** — Message Through Your Business Number
- **Group, bulk, and automated messaging** — Reach Groups And Automate Messages
- **10DLC registration and AI customer support** — Support Compliant Messaging And Customer Replies
- **Messaging platform access and CRM integrations** — Connect Messaging With Your Work Platforms
- **Messaging analytics and AI insights** — Track Engagement And Improve Replies
- **Messaging campaigns and personalization** — Launch Personalized SMS Campaigns

### [SIP Trunks](https://www.trusttelesystem.com/sip-trunks)
*Service*
Scale business calling with flexible call-session purchasing, configurable routing, and voice and data on one circuit.
Telesystem SIP Trunks connect multiline phone systems and can consolidate voice and data traffic on one circuit. Businesses can purchase call sessions in single increments, choose public or private call routing and shared or dedicated bandwidth, and configure service for existing phone systems. The service can scale as needs change and can be customized with calling features such as Caller ID, Call Waiting, DID, and E911.

- **Incremental call-session purchasing** — Buy Only Needed Call Sessions
- **Voice and data consolidation** — Combine Voice And Data
- **Phone-system compatibility and scaling** — Connect And Scale Existing Phone Systems
- **Call routing and bandwidth options** — Choose Routing And Bandwidth Options
- **Calling feature customization** — Customize Calling Features
- **Hosted migration flexibility** — Plan A Gradual Hosted Migration

### [Telesystem Video Conferencing](https://www.trusttelesystem.com/video-conferencing)
*Service*
Help distributed teams collaborate in real time, improve productivity, and reduce travel through flexible video meetings and content sharing.
Telesystem’s cloud-based video conferencing service supports face-to-face meetings, chat, screen and application sharing, and whiteboarding. Users can join from desktop and mobile devices, while organizers can schedule or start meetings, record conferences, and manage attendees. Outlook scheduling integration and webinar options for 100, 500, or 1,000 participants help teams coordinate meetings and engage larger audiences.

- **Video meetings and collaboration tools** — Collaborate In Video Meetings
- **Cross-device meeting access** — Join Meetings From Any Device
- **Meeting scheduling and recording** — Schedule And Record Meetings
- **Host and participant controls** — Manage Attendees And Participation
- **Meeting and webinar capacity** — Choose A Meeting Or Webinar Size

### [Omni Channel Contact Center](https://www.trusttelesystem.com/voice-solutions)
*Service*
Give contact-center agents and supervisors role-specific software and setup resources.
Telesystem lists Omni Channel Contact Center among its voice and unified communications solutions. The service provides software for contact-center agents and supports agent and supervisory roles. Telesystem provides setup guides and feature resources for agents, administrators, and supervisors.

- **Agent and supervisor access** — Support Agent And Supervisor Roles
- **Contact center agent software** — Equip Agents With Contact Center Software
- **Role-specific setup resources** — Guide Agents And Supervisors Through Setup

### [Long Distance Service](https://www.trusttelesystem.com/long-distance)
*Service*
Connect with domestic and international contacts through tailored calling plans, conferencing, and long-haul data services.
Telesystem offers switched and dedicated voice and long-haul data solutions, including domestic long-distance plans tailored to business needs and international calling options. Services include inbound and outbound calling, web and audio conferencing, and point-to-point long-haul data circuits.

- **Domestic and international calling plans** — Match Plans To Calling Needs
- **Inbound and outbound calling** — Support Business Calls
- **Conferencing and long-haul data circuits** — Connect With Conferencing And Data Circuits

### [Toll-Free Services](https://www.trusttelesystem.com/toll-free)
*Service*
Help customers reach your business without a long-distance charge using a toll-free number that can be easy to remember.
Telesystem toll-free service gives businesses telephone numbers with special three-digit prefixes, such as 800. Callers dialing these numbers from landlines are not charged, while the called party pays the cost of the call. Charges may depend on call usage, trunk-line costs, and a possible monthly flat-rate service charge. Telesystem can help businesses find a toll-free number that is easy for customers to remember.

- **Caller-free calls from landlines** — Let Callers Reach You Without A Call Charge
- **Called-party billing** — Pay The Cost Of Incoming Calls
- **Memorable number selection assistance** — Choose A Number Customers Remember

### [Local Inbound](https://www.trusttelesystem.com/local-inbound)
*Service*
Give customers a convenient local number to reach your business while calls can be handled at another location.
Local Inbound gives businesses with geographically diverse branch offices local numbers for customers to call. Calls can forward to a contact center or other call-handling location, allowing customers to reach the business without calling a toll-free number or placing a long-distance call.

- **Local numbers for branch offices** — Offer Customers Local Calling Access
- **Call forwarding to a central contact center** — Route Local Calls To Your Contact Center

### [Secure Fax](https://www.trusttelesystem.com/secure-fax)
*Service*
Streamline fax workflows and protect sensitive documents with cloud access, encryption, and compliance-focused controls.
Telesystem Secure Fax is a cloud fax service for sending and receiving faxes from internet-connected computers, tablets, and smartphones using email, a web interface, or mobile and desktop apps. It removes the need for printing, scanning, dialing, and fax-machine or software maintenance. AES 256-bit and TLS encryption, HITRUST CSF certification, and support for HIPAA, GLBA, SOX, and SOC 2 requirements help protect information. Centralized administrative controls, audit trails, digital storage, and two-factor authentication support secure fax workflows. The service can deliver faxes directly into a healthcare provider’s EMR system.

- **Fax data encryption and access controls** — Protect Sensitive Fax Data
- **Compliance support** — Support Regulatory Compliance
- **Anywhere fax access and cloud workflows** — Send And Receive Faxes Anywhere
- **Administrative monitoring, audit trails, and storage** — Manage And Store Fax Activity Securely
- **EMR fax delivery and reduced infrastructure costs** — Deliver Faxes And Reduce Equipment Costs

### [CRM Integrator](https://www.trusttelesystem.com/crm-integrator)
*Service*
Connect your CRM and Hosted VoIP to streamline work and reduce switching between systems.
CRM Integrator connects Telesystem Hosted VoIP with a customer relationship management system. Businesses can choose a simple application screen pop or a deeper integration, with Telesystem helping identify an option suited to their needs. The application is provisioned by Telesystem and lets users customize preferences and integrations.

- **Hosted VoIP and CRM integration** — Connect VoIP And CRM Systems
- **Flexible integration depth** — Choose The Integration Depth
- **Customizable application setup** — Customize Preferences And Integrations

### [Voicemail](https://www.trusttelesystem.com/voicemail)
*Service*
Access voicemail messages by phone or email, with audio attachments or transcriptions for convenient retrieval.
Telesystem’s carrier-class voicemail service stores messages in a mailbox on the service provider’s server. Users can access voicemail by calling or checking email. Email notifications can include messages as .wav file attachments or transcriptions.

- **Carrier-class voicemail hosting** — Store Messages In A Hosted Mailbox
- **Phone and email access** — Retrieve Messages By Phone Or Email
- **Audio attachments and transcription** — Read Or Listen To Voicemail Messages

### [Telesystem Partner Program](https://www.trusttelesystem.com/partners)
*Service*
Help grow revenue and serve customers with a broad technology portfolio, dedicated support, sales incentives, and partner resources.
The Telesystem Partner Program serves brokers and distributors with flexible access to Telesystem’s cybersecurity, networking, and communications portfolio. Partners receive dedicated contacts and channel-team support, sales incentives, marketing tools and training, and access to Telesystem’s nationwide network. The program also offers partner payments one month after contract signature; eligible elite partners can qualify for top-level commissions, SPIFFs, and apply for market development funds.

- **Dedicated partner support** — Get Dedicated Partner Assistance
- **Flexible program and solution portfolio** — Build Customer-Specific Solutions
- **Partner incentives and funding** — Qualify For Partner Incentives
- **Partner tools, training, and marketing** — Equip Customer Presentations
- **Partner payment timing and online tools** — Access Partner Tools And Payments

## Sources

- [Telesystem](https://trusttelesystem.com)
- [Managed Security Solutions](https://www.trusttelesystem.com/security)
- [Network Services](https://www.trusttelesystem.com/network)
- [Hosted VoIP Phone System](https://www.trusttelesystem.com/hosted-voip)
- [Business Lines](https://www.trusttelesystem.com/business-lines)
- [Telesystem EasyRoute](https://www.trusttelesystem.com/easyroute)
- [Broadband Internet](https://www.trusttelesystem.com/broadband-internet)
- [Dedicated Internet Access](https://www.trusttelesystem.com/dedicated-internet)
- [SD-WAN](https://www.trusttelesystem.com/sd-wan)
- [Managed WiFi](https://www.trusttelesystem.com/managed-wifi)
- [Wireless LTE](https://www.trusttelesystem.com/wireless-lte)
- [Satellite Internet](https://www.trusttelesystem.com/satellite-internet)
- [MPLS](https://www.trusttelesystem.com/mpls)
- [Ethernet](https://www.trusttelesystem.com/ethernet)
- [Managed Power Reboot](https://www.trusttelesystem.com/managed-power-reboot)
- [DDoS Protection](https://www.trusttelesystem.com/ddos-protection)
- [Colocation](https://www.trusttelesystem.com/data-centers)
- [TrustUC](https://www.trusttelesystem.com/trustuc)
- [Business Messaging](https://www.trusttelesystem.com/business-messaging)
- [SIP Trunks](https://www.trusttelesystem.com/sip-trunks)
- [Telesystem Video Conferencing](https://www.trusttelesystem.com/video-conferencing)
- [Omni Channel Contact Center](https://www.trusttelesystem.com/voice-solutions)
- [Long Distance Service](https://www.trusttelesystem.com/long-distance)
- [Toll-Free Services](https://www.trusttelesystem.com/toll-free)
- [Local Inbound](https://www.trusttelesystem.com/local-inbound)
- [Secure Fax](https://www.trusttelesystem.com/secure-fax)
- [CRM Integrator](https://www.trusttelesystem.com/crm-integrator)
- [Voicemail](https://www.trusttelesystem.com/voicemail)
- [Telesystem Partner Program](https://www.trusttelesystem.com/partners)