# TierPoint - Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company - Industry: IT Services and Managed Services - Delivery model: services - Website: https://tierpoint.com - AI agent profile: https://nowen.ai/agents/tierpoint-com - Front door on Boon: https://boon.ai/agents/tierpoint-com (Apply to TierPoint's partner program through Boon) - Updated: 2026-11-07 - Directory: one of 3 AI agents in IT Services and Managed Services (https://nowen.ai/industry/it-services-and-managed-services) - Read by AI assistants from: OpenAI, Perplexity, Meta, Amazon > TierPoint helps organizations manage complex IT environments and pursue business outcomes through secure infrastructure, technology expertise, and managed services. TierPoint helps organizations navigate complex IT environments and advance digital transformation. It serves customers across industries with secure, cloud-agnostic guidance and managed capabilities spanning hybrid infrastructure, cybersecurity, data center operations, colocation, and disaster recovery. Its experts help customers align technology decisions with business outcomes, improve resilience, and free internal teams to focus on innovation. **Mission:** Our mission is to be a champion for untangling the complexity in Hybrid IT. We meet our customers where they are on the path to digital and IT transformation by leading with security, being cloud-agnostic, and always solutioning for business outcomes. ## Products & Services ### [Azure Managed Services](https://www.tierpoint.com/services/cloud-services-solutions/public-cloud/managed-azure/) *Service* Improve Azure efficiency, security, and resilience while freeing internal teams to focus on innovation and business priorities. TierPoint designs and manages custom Microsoft Azure environments, combining cloud strategy, governance, and daily infrastructure operations with cost optimization, security and compliance management, configuration and change management, and 24/7 support. The service also supports Azure migrations and implementation, testing, and management of Azure Site Recovery for supported workloads. - **Azure infrastructure management** — Offload Daily Azure Operations - **Azure support** — Access Expert Support Anytime - **Azure cost optimization** — Identify Azure Savings Opportunities - **Azure security and compliance management** — Strengthen Azure Security Controls - **Azure configuration and change management** — Manage Azure Changes Smoothly - **Azure Site Recovery management** — Prepare Supported Workloads For Recovery - **Azure cloud strategy and migration** — Plan And Advance Azure Adoption - **Azure automation and modern operations** — Accelerate Azure Operations - **Tiered Azure management plans** — Choose Azure Support That Fits ### [AWS Managed Services](https://www.tierpoint.com/services/cloud-services-solutions/public-cloud/managed-aws/) *Service* Rely on certified experts to manage and secure AWS environments, optimize cloud costs, support recovery, and give internal teams more time to focus on innovation. TierPoint’s AWS Managed Services help organizations operate, secure, and optimize AWS environments. Certified experts manage infrastructure, configuration and change, monitoring, security, and disaster recovery, with 24/7 support. Essential, Professional, and Premium service levels range from billing and cloud insights to environment management, proactive remediation, architecture advisory, and advanced engineering. TierPoint also supports AWS strategy, modern operations, and cost efficiency through usage analysis and recommendations. - **AWS infrastructure management** — Manage AWS Infrastructure - **AWS expert support** — Get Expert Support - **AWS security and compliance management** — Protect AWS Environments - **AWS cost optimization** — Reduce AWS Costs - **AWS configuration and change management** — Control AWS Changes - **AWS disaster recovery** — Recover Supported Workloads - **Tiered AWS management plans** — Choose The Right Support - **AWS strategy and environment design** — Tailor Your AWS Strategy - **Cloud monitoring and environment management** — Monitor AWS Environments - **Modern cloud operations** — Modernize Cloud Operations ### [Managed Private Cloud](https://www.tierpoint.com/services/cloud-services-solutions/private-cloud/) *Service* Run critical workloads on dedicated infrastructure with expert 24/7 management, improving control and performance while reducing operational complexity. TierPoint provides dedicated private cloud infrastructure tailored to workload, performance, security, compliance, and operational requirements. Customers can choose VMware or Nutanix platforms, with support for assessment, design, migration, implementation, optimization, and 24/7 monitoring and management. The service supports mission-critical and security-sensitive workloads and can connect with public cloud, colocation, security, backup, disaster recovery, and edge infrastructure. - **Dedicated private cloud infrastructure** — Run Critical Workloads With Greater Control - **Managed operations** — Offload Day-To-Day Infrastructure Management - **Cloud assessment, design, and migration** — Plan And Migrate Workloads With Expert Support - **VMware and Nutanix platform options** — Choose A Platform That Fits Your Strategy - **Secure and compliant data center hosting** — Place Workloads In Secure, Compliant Facilities - **Private cloud optimization and governance** — Keep Infrastructure Efficient As Needs Change - **Hybrid cloud integration** — Connect Private Cloud With Other Environments - **Scalable private cloud resources** — Scale Resources As Requirements Evolve - **Workload resilience support** — Strengthen Resilience For Critical Workloads ### [Managed Azure Local](https://www.tierpoint.com/services/cloud-services-solutions/managed-azure-local/) *Service* Extend Azure into TierPoint data centers with managed hybrid infrastructure, workload flexibility, integrated security, and business continuity support. TierPoint’s Managed Azure Local extends Azure capabilities into private infrastructure hosted in its U.S. data centers. TierPoint manages deployment, configuration, maintenance, monitoring, troubleshooting, security updates, and compliance. Azure Arc supports management, automation, and orchestration across public and private environments, while Azure Site Recovery helps protect critical workloads. The service combines high-performance hardware, hybrid workload flexibility, Microsoft security tools, and optional Everpure architecture for independently scalable compute and storage. - **Azure extension to TierPoint data centers** — Extend Azure Services Locally - **End-to-end environment management** — Offload Day-To-Day Management - **Azure Arc hybrid management** — Manage Hybrid Workloads Centrally - **Azure Site Recovery** — Protect Critical Workloads - **Flexible hybrid workload deployment** — Deploy Workloads Across Environments - **Integrated Microsoft security tools** — Strengthen Hybrid Cloud Security - **Independently scalable compute and storage** — Scale Compute And Storage Separately - **High-performance hybrid infrastructure** — Support High-Performance Deployments - **24/7 expert support** — Access 24/7 Expert Support - **Dell platform integration** — Integrate Azure And Dell ### [Multitenant Cloud Services](https://www.tierpoint.com/services/cloud-services-solutions/multitenant-cloud/) *Service* Scale cloud resources with demand, manage costs through usage-based billing, and support resilience with redundant infrastructure and expert management. TierPoint Multitenant Cloud Services provide managed cloud resources on shared infrastructure for mission-critical applications, e-commerce, disaster recovery, and backup workloads. Redundant systems are backed by a service level agreement. Customers can scale memory, storage, and CPU on demand, use pay-as-you-go billing, and work with TierPoint experts to design, implement, and manage their environment. - **Redundant cloud architecture and availability SLA** — Support Workload Availability - **On-demand resource scaling** — Scale Resources As Demand Changes - **Customer data isolation and encryption** — Isolate And Encrypt Customer Data - **Usage-based cloud billing** — Align Cloud Costs With Usage - **Cloud expert design and management** — Delegate Cloud Design And Management - **Geographic cloud pod selection** — Choose Cloud Locations For Workload Needs - **Resilience service integration** — Extend Cloud Resilience With Managed Services - **Lifecycle management and infrastructure monitoring** — Maintain And Tune Cloud Infrastructure - **Self-service cloud management** — Manage Cloud Environments Through Self-Service Tools ### [Cloud Connectivity Services](https://www.tierpoint.com/services/cloud-services-solutions/cloud-connectivity/) *Service* Connect workloads to public clouds with managed, high-speed links that support reliable performance, lower latency, and simpler hybrid networking. TierPoint Cloud Connectivity Services provide direct, high-speed connections between workloads in TierPoint data centers and public cloud providers, bypassing the public Internet. Managed by TierPoint networking experts and powered by Megaport and Zayo, services connect to Azure, AWS, Google Cloud, and Oracle Cloud. Options include Cloud Connect Express, AWS Direct Connect from Seattle, and dark fiber or dedicated light-wave connections to carrier hotels in select markets. Redundant paths, failover, and end-to-end management support hybrid connectivity. - **Direct public cloud connectivity** — Connect Directly To Major Public Clouds - **Redundant network paths and failover** — Maintain Resilient Cloud Access - **Internet-bypassing cloud connections** — Bypass The Public Internet - **Managed hybrid cloud networking** — Simplify Network Management - **Rapid connection provisioning** — Provision Connections In Minutes - **Carrier and cloud provider ecosystem** — Access A Broad Provider Ecosystem - **AWS Direct Connect** — Connect Seattle Workloads To AWS - **Carrier hotel fiber connections** — Connect Directly To Multiple Carriers - **Circuit consolidation and cost reduction** — Reduce The Need For Multiple Circuits ### [Storage as a Service](https://www.tierpoint.com/services/cloud-services-solutions/storage-as-a-service/) *Service* Scale secure, high-performance storage as needed, reduce upfront infrastructure costs, and rely on managed operations and high availability. TierPoint Managed Storage as a Service provides secure hybrid cloud storage on Everpure all-flash arrays in TierPoint data centers. Customers can choose shared or dedicated infrastructure, with SAN or NAS delivery for shared storage, and scale capacity on demand. Subscription billing charges for storage used. TierPoint provides 24/7 monitoring, capacity management, upgrades, alert response, and troubleshooting. Immutable snapshots support ransomware protection, and the service has a 99.99% availability SLA. Imaging as a Service is a healthcare imaging storage offering with predictable per-study pricing and performance and cost claims for PACS or VNA storage. - **Flexible subscription billing** — Pay For The Storage You Use - **Immutable ransomware-protection snapshots** — Protect Data With Immutable Snapshots - **High-performance all-flash storage** — Access High-Performance Flash Storage - **On-demand capacity scaling** — Scale Capacity As Needs Change - **Shared and dedicated storage options** — Choose Shared Or Dedicated Storage - **Managed storage operations** — Offload Storage Monitoring And Maintenance - **High availability** — Maintain 99.99% Availability - **Healthcare imaging storage** — Improve Medical Imaging Storage - **Cloud and disaster recovery integration** — Connect Storage With Cloud And Recovery - **Imaging workflow and data support** — Support Faster Imaging Workflows - **Geographically diverse data center deployment** — Place Storage Across U.S. Markets - **Rapid shared-storage deployment** — Deploy Shared Storage Within Days ### [SAP Managed Services](https://www.tierpoint.com/services/it-applications/sap-managed-services/) *Service* Deploy and operate SAP environments with expert support, tailored security, and private cloud options while reducing the burden on internal IT teams. TierPoint’s SAP Managed Services support the design, deployment, implementation, management, and security of SAP environments, including deployment on TierPoint-managed private cloud. SAP and cloud experts help minimize disruption, support performance, and configure SAP security and privacy settings for organizational needs. Services also help reduce ERP migration and daily management burdens. - **SAP deployment support** — Deploy SAP With Less Disruption - **SAP environment management** — Maintain SAP Environment Performance - **SAP security configuration** — Configure SAP Security For Your Needs - **SAP private cloud hosting** — Host SAP On Managed Private Cloud - **ERP migration support** — Navigate ERP Migration With Expert Support - **IT team workload reduction** — Free IT Teams For Strategic Projects ### [Microsoft 365 Managed Services](https://www.tierpoint.com/services/it-applications/microsoft-365-managed-service-provider/) *Service* Keep Microsoft 365 applications optimized, secure, and supported so employees can collaborate across mobile, remote, and office-based settings. TierPoint’s Microsoft 365 managed services combine productivity and collaboration applications with cloud and security expertise. TierPoint configures and optimizes applications for each organization’s IT environment and performance and security objectives. Microsoft-certified experts provide 24/7 support, troubleshoot urgent problems in as little as 15 minutes, and help strengthen defenses against cyber threats and data loss. - **Microsoft 365 configuration and optimization** — Optimize Applications For Your Environment - **Security configuration and defenses** — Strengthen Microsoft 365 Security - **Workforce productivity and collaboration** — Enable Flexible Workforce Collaboration - **Certified technical support** — Access Certified Support Around The Clock ### [Virtual Desktop Services](https://www.tierpoint.com/services/it-applications/) *Service* Provide users with consistent, high-performance desktop environments from anywhere while supporting a growing remote workforce. TierPoint provides consistent, high-performance desktop environments accessible from anywhere. Its desktop-as-a-service offering is designed to grow alongside a remote workforce and help businesses withstand temporary or long-term interruptions. - **Consistent desktop performance** — Deliver Consistent Desktop Performance - **Remote desktop access** — Access Desktops From Anywhere - **Remote workforce scalability and continuity** — Support Remote Work Through Change ### [TierPoint Adapt Platform](https://www.tierpoint.com/services/it-security/adapt-platform/) *Service* Strengthen cyber defenses with unified threat visibility, AI-powered detection, expert response, and round-the-clock protection. TierPoint Adapt Platform is a unified security platform combining AI-driven insights with human expertise to detect and respond to cyber threats. It provides a real-time view of the IT environment, response options, faster remediation, unified threat visibility, and 24/7 protection. Adapt services include managed detection and response, next-generation firewall, multi-factor authentication, antivirus and endpoint protection, SOC as a Service, and DDoS protection, including managed web application firewall services. - **Expert security analysis and response** — Respond With Expert Support - **AI-driven threat detection and visibility** — Detect Threats Earlier - **24/7 security monitoring** — Monitor Security Around The Clock - **Security operations center service** — Outsource Security Operations Management - **Web application firewall and DDoS protection** — Protect Applications From Attacks - **Layered security services** — Protect Multiple Security Layers - **Automated response and remediation** — Accelerate Threat Remediation - **Managed next-generation firewall** — Protect Networks From Evolving Threats - **Managed multifactor authentication** — Secure User And Application Logins - **Antivirus and endpoint protection** — Protect Endpoints From Malware - **Alert noise reduction** — Reduce Security Alert Noise ### [Security Compliance Services](https://www.tierpoint.com/services/it-security/security-risk-compliance/) *Service* Help protect sensitive data and address regulatory requirements with secure facilities, regulatory guidance, and certified security resources. TierPoint’s security compliance services help organizations address regulatory requirements through secure and compliant data center facilities, regulatory expertise, guidance, and certified-security resources. Information security measures can support an organization’s overall compliance and help protect sensitive data. - **Regulatory compliance support** — Maintain Regulatory Compliance - **Regulatory expertise and guidance** — Navigate Regulatory Requirements - **Certified security resources and secure facilities** — Support Compliance With Secure Facilities - **Customized compliance solutions** — Customize Your Compliance Approach ### [Hybrid Cloud Consulting](https://www.tierpoint.com/services/it-advisory-consulting/hybrid-cloud-consulting/) *Service* Choose a cloud mix suited to your workloads and advance migration to support business transformation and innovation. TierPoint’s hybrid cloud consulting identifies a mix of cloud solutions for workloads and business needs. As a cloud-agnostic advisor, TierPoint designs solutions aligned with transformation objectives and supports cloud migration. - **Workload-aligned cloud strategy and resource optimization** — Match Cloud Resources To Workloads - **Cloud-agnostic solution design** — Design A Cloud Mix For Your Goals - **Cloud migration support** — Advance Your Cloud Migration ### [Azure Consulting Services](https://www.tierpoint.com/services/it-advisory-consulting/azure-consulting-services/) *Service* Support cloud migration, application innovation, and scalable Azure solutions with consulting tailored to business needs. TierPoint’s Azure Consulting Services support cloud migration, application innovation, and scalable business solutions. Offerings include a Well-Architected Framework review, cloud migration, Azure VDI, Azure Site Recovery, and Azure DevOps. - **Azure cloud migration and scalable solution design** — Plan Scalable Azure Migrations - **Azure application innovation** — Advance Application Innovation - **Azure Well-Architected Framework review** — Review Azure Cloud Architecture - **Azure Site Recovery** — Test Azure Recovery Plans - **Azure virtual desktop infrastructure** — Support Productive Work From Anywhere - **Azure DevOps** — Streamline Azure DevOps Processes ### [AWS Consulting Services](https://www.tierpoint.com/services/it-advisory-consulting/aws-consulting-services/) *Service* Get expert help designing, implementing, managing, and securing AWS environments to support cloud adoption and business priorities. TierPoint’s AWS Consulting Services help organizations design, implement, manage, and secure AWS environments with certified experts. Advisory teams provide solution design and migration services. Related capabilities include application modernization, data and analytics, and DevOps. - **AWS environment design, implementation, management, and security** — Build And Manage AWS Environments - **AWS migration support** — Plan And Support AWS Migrations - **Application modernization** — Modernize Cloud Applications - **Data and analytics consulting** — Improve Cloud Data Analytics - **DevOps consulting** — Implement DevOps Practices ### [Security Consulting](https://www.tierpoint.com/services/it-advisory-consulting/it-security-consulting/) *Service* Understand security gaps, improve your security posture, and address compliance requirements with tailored guidance. TierPoint’s security consultants assess IT security, identify vulnerabilities, and compare controls with best practices. They help prepare a tailored cybersecurity strategy, identify improvements, and review upgrades or modifications to optimize security posture and address compliance requirements. - **Security posture assessment and vulnerability identification** — Assess Security And Identify Gaps - **Security improvement guidance** — Improve Your Security Posture - **Tailored cybersecurity strategy** — Develop A Tailored Strategy - **Compliance requirements support** — Address Compliance Requirements ### [Business Continuity and Disaster Recovery Consulting](https://www.tierpoint.com/services/it-advisory-consulting/business-continuity-consulting/) *Service* Plan for business continuity and disaster recovery to mitigate risk, support business resumption, and improve organizational resiliency. TierPoint’s business continuity and disaster recovery consulting helps organizations address business risks with plans that consider vital processes. The service provides continuity and recovery planning and can help build an implementation plan to support business resumption and resiliency. - **Business continuity and disaster recovery planning** — Build A Continuity And Recovery Plan - **Vital-process risk planning** — Address Risks To Vital Processes - **Business resumption planning** — Plan For Business Resumption - **Risk mitigation and resiliency planning** — Mitigate Risk And Improve Resiliency ### [Application Modernization Services](https://www.tierpoint.com/services/it-advisory-consulting/application-modernization-services/) *Service* Modernize applications with expert strategy and cloud technologies to improve efficiency, lower costs, and advance business outcomes. TierPoint experts develop strategies to modernize applications and deliver business value. The service can modernize legacy applications or create new ones using containers, microservices, and serverless architecture. Public cloud application experts can architect and launch applications that advance business outcomes and use cloud security, flexibility, and scalability. - **Modernization strategy development** — Develop A Clear Modernization Strategy - **Modern application architecture** — Adopt Modern Application Architectures - **Cloud application architecture and launch** — Architect And Launch Applications - **Legacy application cloud migration and cloud-native development** — Modernize Applications In The Cloud - **Operational efficiency and cost reduction** — Improve Efficiency And Pursue Lower Costs ### [Data and Analytics Consulting](https://www.tierpoint.com/services/it-advisory-consulting/data-analytics-consulting/) *Service* Turn data into timely insights that support better business decisions and help organizations derive greater value from analytics. TierPoint helps organizations create data analytics programs and derive value from data. Experts assist with big data, IoT, AI, and machine learning projects. For cloud analytics, TierPoint can update strategies and implement tools, infrastructure, and solutions to accelerate insights for business decision-making. - **Analytics program development** — Build Higher-Value Analytics Programs - **Cloud analytics strategy and implementation** — Modernize Cloud Analytics Capabilities - **Accelerated insights for decision-making** — Accelerate Insights For Better Decisions - **Big data, IoT, AI, and machine learning project support** — Advance Data And AI Projects ### [DevOps Consulting](https://www.tierpoint.com/services/it-advisory-consulting/devops-consulting-services/) *Service* Streamline and automate software development to shorten delivery cycles, accelerate time-to-market, and support innovation. TierPoint helps organizations select DevOps strategies, tools, and platforms and implement practices that streamline and automate software development. The service supports continuous delivery, shorter development and innovation cycles, collaboration, and fewer silos to accelerate time-to-market. - **DevOps strategy and tool selection** — Choose The Right DevOps Approach - **Software and innovation cycle acceleration** — Accelerate Development And Innovation - **Continuous delivery and DevOps automation** — Streamline Software Delivery - **Team collaboration and silo reduction** — Enable Collaboration Across Teams ### [Disaster Recovery as a Service (DRaaS)](https://www.tierpoint.com/services/it-disaster-recovery-services/draas/) *Service* Restore supported workloads quickly, minimize downtime and data loss, and strengthen business continuity with flexible cloud recovery options. TierPoint DRaaS provides cloud-based recovery for applications, data, and infrastructure, with recovery times measured in minutes. Customers can choose configurations including failover to a TierPoint-managed cloud and recovery across public, private, or hybrid cloud environments. TierPoint helps implement, test, and manage recovery for supported workloads to maintain continuity and reduce the impact of disruptions. - **Cloud-based workload recovery** — Recover Critical Workloads - **Rapid recovery times** — Reduce Recovery Time - **Configurable cloud failover** — Choose Flexible Failover - **Business continuity and resilience** — Strengthen Business Continuity - **Recovery implementation, testing, and management** — Test And Manage Recovery - **Reduced downtime and data loss** — Minimize Downtime And Data Loss ### [Backup as a Service (BaaS)](https://www.tierpoint.com/services/it-disaster-recovery-services/backup-as-a-service-solutions/) *Service* Help maintain data availability with enterprise-grade backups for workloads across cloud and on-premises environments. TierPoint’s Backup as a Service provides enterprise-grade backup protection powered by Commvault for workloads across cloud and on-premises environments. Customer deployments have demonstrated faster backup and restore operations, including rapid virtual machine recovery. - **Commvault-powered backup protection** — Protect Data With Commvault - **Cloud and on-premises workload coverage** — Back Up Workloads Across Environments - **Data availability** — Help Maintain Data Availability - **Backup and restore performance** — Accelerate Backup And Restore Operations - **Clean backup replication and virtualized workload protection** — Protect Virtualized Workloads ### [Microsoft 365 Backup and Recovery](https://www.tierpoint.com/services/it-disaster-recovery-services/microsoft-365-backup-recovery/) *Service* Safeguard Microsoft 365 data and reduce the risk of data loss and downtime. TierPoint’s Microsoft 365 Backup and Recovery service helps safeguard Microsoft 365 data through backup and recovery capabilities, reducing the risk of data loss and downtime. - **Microsoft 365 data backup and protection** — Safeguard Microsoft 365 Data ### [Veeam Cloud Connect](https://www.tierpoint.com/services/it-disaster-recovery-services/backup-as-a-service-solutions/veeam-cloud-connect-providers/) *Service* Extend Veeam backup infrastructure with hosted offsite backups in a TierPoint data center. Veeam Cloud Connect extends a customer’s Veeam backup infrastructure with hosted offsite backups in a TierPoint data center. Customers can select TierPoint as the data repository in the Veeam Console. - **Offsite backup storage** — Store Backups Offsite - **Veeam Console repository selection** — Select TierPoint As Repository ### [Database Management Services](https://www.tierpoint.com/services/managed-it-services/database-management-services/) *Service* Keep MySQL and SQL databases available, protected, and performing well with monitoring, management, and technical support. TierPoint provides management services for MySQL and SQL databases, including monitoring, configuration, maintenance, and technical support, with a focus on availability, data protection, and performance. - **Database availability and data protection** — Protect Database Availability And Data - **Database monitoring, configuration, and maintenance** — Monitor And Maintain Databases - **Database performance management and technical support** — Manage Database Performance ### [Help Desk Services](https://www.tierpoint.com/services/managed-it-services/help-desk-services/) *Service* Provide round-the-clock end-user support to reduce overhead, improve support services, and increase employee productivity. TierPoint’s Help Desk Services provide 24/7, multi-tiered support for end users from U.S.-based technical professionals. The service is designed to reduce overhead, improve support services, and increase employee productivity. - **24/7 multi-tiered end-user support** — Access Support Around The Clock - **Overhead and productivity improvement** — Reduce Overhead And Increase Productivity ### [Operating System Management](https://www.tierpoint.com/services/managed-it-services/os-management/) *Service* Keep Windows, Linux, and UNIX platforms current and secure with expert patching, configuration changes, and license renewals. TierPoint experts help keep Windows, Linux, and UNIX platforms current and secure through operating system patches, configuration changes, and license renewals. - **Operating system patching and configuration** — Keep Operating Systems Current - **License renewals** — Renew Operating System Licenses ### [Colocation Services](https://www.tierpoint.com/services/data-center-services/colocation-services/) *Service* Deploy equipment in secure, reliable data centers without the cost and effort of building and operating an on-premises facility. TierPoint Colocation Services let customers deploy hardware in secure, compliant data centers without constructing and managing their own facilities. Customers can choose cabinets, cages, or suites across a nationwide network. Facilities provide redundant power and cooling, carrier-neutral connectivity, cloud on-ramps, and on-site security. Remote Hands, available at select locations, lets customers delegate data center IT management and maintenance tasks to qualified on-site technicians and engineers, with 24/7 technical support. - **Redundant power and cooling** — Support Uptime With Redundant Infrastructure - **Carrier-neutral connectivity** — Connect Through Diverse Network Options - **Secure and compliant facilities** — Protect Equipment And Support Compliance - **Flexible colocation space** — Choose Space That Fits Your Needs - **Remote Hands support** — Delegate On-Site IT Tasks - **Nationwide data center footprint** — Select From Nationwide Facility Locations - **Cost-effective infrastructure** — Avoid Building And Managing Your Own Facility - **Low-latency connectivity** — Improve Performance With Low-Latency Connections ### [Network Services](https://www.tierpoint.com/services/data-center-services/it-network-services/) *Service* Connect data centers, public clouds, and users with fast, reliable network services designed to support low-latency experiences. TierPoint Network Services provide connectivity within and between data centers and to public clouds. TierPoint’s coast-to-coast network connects its data centers and offers low-latency, secure connectivity, including in second- and third-tier markets. - **Data center and inter-data-center connectivity** — Connect Data Center Locations - **Public cloud connectivity** — Connect To Public Clouds - **Low-latency connectivity** — Reduce Network Latency - **Carrier-neutral connectivity** — Access Carrier-Neutral Connections ### [VMware Continuity](https://www.tierpoint.com/solutions/vmware-continuity/) *Solution* Maintain VMware operations, reduce transition risk, and plan licensing, modernization, migration, or hybrid options. VMware Continuity helps organizations navigate changes to VMware licensing, partner programs, and operational models. TierPoint reviews the environment, provider status, and priorities, then evaluates continuity, modernization, migration, or hybrid options. Its complimentary assessment can clarify licensing and infrastructure considerations and identify a practical path forward. TierPoint can support existing environments, phased transitions, or migration to maintain continuity and minimize disruption. - **VMware continuity planning and flexible transitions** — Maintain VMware Operations - **VMware strategy assessment** — Clarify Your VMware Path - **Authorized VMware cloud services** — Access Authorized VMware Services - **Complimentary licensing and renewal review** — Evaluate Renewal Options Early - **VMware migration and execution support** — Move Workloads With Less Disruption - **24/7 U.S.-based VMware support** — Get VMware Support Around The Clock - **Continuity Bridge Program** — Bridge VMware Decisions - **Nationwide VMware infrastructure** — Use Nationwide VMware Infrastructure ### [VMware Partner Program](https://www.tierpoint.com/vmware-continuity-partners/) *Service* Help partners preserve client relationships and service continuity while TierPoint provides an authorized VMware cloud and compliance foundation. TierPoint’s VMware Partner Program is a co-delivery model for partners navigating changes to VMware Cloud Service Provider authorization. TierPoint provides authorization, VMware Cloud Foundation licensing, infrastructure, and a compliance framework, while partners retain customer relationships, account management, strategic guidance, and their own managed services. The program helps partners maintain continuity for existing clients without forced disruption. - **Authorized VMware cloud foundation** — Deliver Authorized VMware Services - **Partner-owned client relationships** — Keep Client Relationships - **Service continuity for existing clients** — Maintain Client Service Continuity - **Co-delivery of managed services** — Continue Delivering Managed Services - **Partner-first engagement** — Protect Partner Engagement - **VMware expertise and support** — Access VMware Expertise - **Nationwide deployment options** — Choose Flexible Deployment Locations - **Structured partner onboarding** — Start With A Confidential Conversation ### [IT Staff Augmentation](https://www.tierpoint.com/solutions/it-staff-augmentation/) *Solution* Expand IT capabilities and bandwidth with specialized expertise, freeing internal teams to focus on strategic and revenue-building work. TierPoint’s IT staff augmentation helps organizations close skills gaps by supplementing teams with specialized expertise. Added capabilities and bandwidth give core teams more time for revenue-building activities and strategy. TierPoint experts can extend customer teams in areas including cloud services, cybersecurity, and disaster recovery. - **Access to specialized IT expertise** — Access Specialized IT Skills - **Expanded team capabilities and bandwidth** — Expand Team Capabilities And Bandwidth - **More time for strategic work** — Free Internal Teams For Strategic Work ## Sources - [TierPoint](https://tierpoint.com) - [Azure Managed Services](https://www.tierpoint.com/services/cloud-services-solutions/public-cloud/managed-azure/) - [AWS Managed Services](https://www.tierpoint.com/services/cloud-services-solutions/public-cloud/managed-aws/) - [Managed Private Cloud](https://www.tierpoint.com/services/cloud-services-solutions/private-cloud/) - [Managed Azure Local](https://www.tierpoint.com/services/cloud-services-solutions/managed-azure-local/) - [Multitenant Cloud Services](https://www.tierpoint.com/services/cloud-services-solutions/multitenant-cloud/) - [Cloud Connectivity Services](https://www.tierpoint.com/services/cloud-services-solutions/cloud-connectivity/) - [Storage as a Service](https://www.tierpoint.com/services/cloud-services-solutions/storage-as-a-service/) - [SAP Managed Services](https://www.tierpoint.com/services/it-applications/sap-managed-services/) - [Microsoft 365 Managed Services](https://www.tierpoint.com/services/it-applications/microsoft-365-managed-service-provider/) - [Virtual Desktop Services](https://www.tierpoint.com/services/it-applications/) - [TierPoint Adapt Platform](https://www.tierpoint.com/services/it-security/adapt-platform/) - [Security Compliance Services](https://www.tierpoint.com/services/it-security/security-risk-compliance/) - [Hybrid Cloud Consulting](https://www.tierpoint.com/services/it-advisory-consulting/hybrid-cloud-consulting/) - [Azure Consulting Services](https://www.tierpoint.com/services/it-advisory-consulting/azure-consulting-services/) - [AWS Consulting Services](https://www.tierpoint.com/services/it-advisory-consulting/aws-consulting-services/) - [Security Consulting](https://www.tierpoint.com/services/it-advisory-consulting/it-security-consulting/) - [Business Continuity and Disaster Recovery Consulting](https://www.tierpoint.com/services/it-advisory-consulting/business-continuity-consulting/) - [Application Modernization Services](https://www.tierpoint.com/services/it-advisory-consulting/application-modernization-services/) - [Data and Analytics Consulting](https://www.tierpoint.com/services/it-advisory-consulting/data-analytics-consulting/) - [DevOps Consulting](https://www.tierpoint.com/services/it-advisory-consulting/devops-consulting-services/) - [Disaster Recovery as a Service (DRaaS)](https://www.tierpoint.com/services/it-disaster-recovery-services/draas/) - [Backup as a Service (BaaS)](https://www.tierpoint.com/services/it-disaster-recovery-services/backup-as-a-service-solutions/) - [Microsoft 365 Backup and Recovery](https://www.tierpoint.com/services/it-disaster-recovery-services/microsoft-365-backup-recovery/) - [Veeam Cloud Connect](https://www.tierpoint.com/services/it-disaster-recovery-services/backup-as-a-service-solutions/veeam-cloud-connect-providers/) - [Database Management Services](https://www.tierpoint.com/services/managed-it-services/database-management-services/) - [Help Desk Services](https://www.tierpoint.com/services/managed-it-services/help-desk-services/) - [Operating System Management](https://www.tierpoint.com/services/managed-it-services/os-management/) - [Colocation Services](https://www.tierpoint.com/services/data-center-services/colocation-services/) - [Network Services](https://www.tierpoint.com/services/data-center-services/it-network-services/) - [VMware Continuity](https://www.tierpoint.com/solutions/vmware-continuity/) - [VMware Partner Program](https://www.tierpoint.com/vmware-continuity-partners/) - [IT Staff Augmentation](https://www.tierpoint.com/solutions/it-staff-augmentation/)