{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/tierpoint-com","markdownUrl":"https://nowen.ai/agents/tierpoint-com.md","jsonUrl":"https://nowen.ai/agents/tierpoint-com.json","name":"TierPoint","website":"https://tierpoint.com","industry":"IT Services and Managed Services","deliveryModel":"services","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-07T17:23:32.919Z","summary":"TierPoint helps organizations manage complex IT environments and pursue business outcomes through secure infrastructure, technology expertise, and managed services.","description":"TierPoint helps organizations navigate complex IT environments and advance digital transformation. It serves customers across industries with secure, cloud-agnostic guidance and managed capabilities spanning hybrid infrastructure, cybersecurity, data center operations, colocation, and disaster recovery. Its experts help customers align technology decisions with business outcomes, improve resilience, and free internal teams to focus on innovation.","mission":"Our mission is to be a champion for untangling the complexity in Hybrid IT. We meet our customers where they are on the path to digital and IT transformation by leading with security, being cloud-agnostic, and always solutioning for business outcomes.","directory":{"industryName":"IT Services and Managed Services","agentCount":3,"indexable":false,"hubUrl":"https://nowen.ai/industry/it-services-and-managed-services"},"aiReaderFamilies":["OpenAI","Perplexity","Meta","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/tierpoint-com","label":"Apply to TierPoint's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Azure Managed Services","anchor":"product-azure-managed-services","type":"Service","url":"https://www.tierpoint.com/services/cloud-services-solutions/public-cloud/managed-azure/","summary":"Improve Azure efficiency, security, and resilience while freeing internal teams to focus on innovation and business priorities.","description":"TierPoint designs and manages custom Microsoft Azure environments, combining cloud strategy, governance, and daily infrastructure operations with cost optimization, security and compliance management, configuration and change management, and 24/7 support. The service also supports Azure migrations and implementation, testing, and management of Azure Site Recovery for supported workloads.","pricing":{},"features":[{"name":"Azure infrastructure management","value":"Offload Daily Azure Operations","valueDescription":"Delegate infrastructure operations and routine tasks to TierPoint so internal teams can focus on business priorities."},{"name":"Azure support","value":"Access Expert Support Anytime","valueDescription":"Get round-the-clock assistance from certified Azure experts, with issues prioritized and escalated quickly."},{"name":"Azure cost optimization","value":"Identify Azure Savings Opportunities","valueDescription":"Review cloud usage and recommendations to manage Azure spending and identify opportunities to reduce expenses."},{"name":"Azure security and compliance management","value":"Strengthen Azure Security Controls","valueDescription":"Apply security monitoring, policies, patching, and compliance practices to help protect Azure infrastructure and support organizational requirements."},{"name":"Azure configuration and change management","value":"Manage Azure Changes Smoothly","valueDescription":"Keep Azure resources responsive to changing requirements through managed configuration, deployment, and orchestration."},{"name":"Azure Site Recovery management","value":"Prepare Supported Workloads For Recovery","valueDescription":"Implement and test a recovery setup for supported workloads, and manage it as requirements evolve."},{"name":"Azure cloud strategy and migration","value":"Plan And Advance Azure Adoption","valueDescription":"Get strategy and migration support aligned with business goals, from planning and architecture guidance through execution."},{"name":"Azure automation and modern operations","value":"Accelerate Azure Operations","valueDescription":"Use automation and modern operating practices to support efficient Azure operations and cloud initiatives."},{"name":"Tiered Azure management plans","value":"Choose Azure Support That Fits","valueDescription":"Select a plan suited to organizational needs, from advisory and billing support to proactive management and advanced engineering."}]},{"name":"AWS Managed Services","anchor":"product-aws-managed-services","type":"Service","url":"https://www.tierpoint.com/services/cloud-services-solutions/public-cloud/managed-aws/","summary":"Rely on certified experts to manage and secure AWS environments, optimize cloud costs, support recovery, and give internal teams more time to focus on innovation.","description":"TierPoint’s AWS Managed Services help organizations operate, secure, and optimize AWS environments. Certified experts manage infrastructure, configuration and change, monitoring, security, and disaster recovery, with 24/7 support. Essential, Professional, and Premium service levels range from billing and cloud insights to environment management, proactive remediation, architecture advisory, and advanced engineering. TierPoint also supports AWS strategy, modern operations, and cost efficiency through usage analysis and recommendations.","pricing":{},"features":[{"name":"AWS infrastructure management","value":"Manage AWS Infrastructure","valueDescription":"Offload AWS provisioning, scaling, performance tuning, and patch management so internal teams can focus on innovation."},{"name":"AWS expert support","value":"Get Expert Support","valueDescription":"Access AWS-certified experts 24/7 for assistance and issue resolution."},{"name":"AWS security and compliance management","value":"Protect AWS Environments","valueDescription":"Apply security practices and controls to help protect AWS data and operations and support applicable requirements."},{"name":"AWS cost optimization","value":"Reduce AWS Costs","valueDescription":"Identify savings opportunities through right-sizing, storage optimization, configuration corrections, and ongoing usage analysis."},{"name":"AWS configuration and change management","value":"Control AWS Changes","valueDescription":"Apply consistent configuration and change practices to support governance, control, and agility."},{"name":"AWS disaster recovery","value":"Recover Supported Workloads","valueDescription":"Prepare and test recovery for supported workloads across on-premises, AWS, and other supported environments."},{"name":"Tiered AWS management plans","value":"Choose The Right Support","valueDescription":"Select service levels suited to your needs, from cloud insights and billing support to proactive management and advanced engineering."},{"name":"AWS strategy and environment design","value":"Tailor Your AWS Strategy","valueDescription":"Align AWS infrastructure, technology, and processes with organizational requirements."},{"name":"Cloud monitoring and environment management","value":"Monitor AWS Environments","valueDescription":"Gain ongoing visibility and management, with proactive monitoring and remediation available in selected service levels."},{"name":"Modern cloud operations","value":"Modernize Cloud Operations","valueDescription":"Adopt cloud technologies and operating approaches to support innovation and efficient operations."}]},{"name":"Managed Private Cloud","anchor":"product-managed-private-cloud","type":"Service","url":"https://www.tierpoint.com/services/cloud-services-solutions/private-cloud/","summary":"Run critical workloads on dedicated infrastructure with expert 24/7 management, improving control and performance while reducing operational complexity.","description":"TierPoint provides dedicated private cloud infrastructure tailored to workload, performance, security, compliance, and operational requirements. Customers can choose VMware or Nutanix platforms, with support for assessment, design, migration, implementation, optimization, and 24/7 monitoring and management. The service supports mission-critical and security-sensitive workloads and can connect with public cloud, colocation, security, backup, disaster recovery, and edge infrastructure.","pricing":{},"features":[{"name":"Dedicated private cloud infrastructure","value":"Run Critical Workloads With Greater Control","valueDescription":"Dedicated resources support workloads requiring predictable performance, high availability, and greater infrastructure control."},{"name":"Managed operations","value":"Offload Day-To-Day Infrastructure Management","valueDescription":"TierPoint experts manage the environment around the clock, freeing customer teams to focus on strategic priorities."},{"name":"Cloud assessment, design, and migration","value":"Plan And Migrate Workloads With Expert Support","valueDescription":"Get support from strategy and environment design through migration and implementation."},{"name":"VMware and Nutanix platform options","value":"Choose A Platform That Fits Your Strategy","valueDescription":"Choose VMware or Nutanix infrastructure according to existing environments and future strategy."},{"name":"Secure and compliant data center hosting","value":"Place Workloads In Secure, Compliant Facilities","valueDescription":"Secure facilities and audited controls support critical applications and data."},{"name":"Private cloud optimization and governance","value":"Keep Infrastructure Efficient As Needs Change","valueDescription":"Align private cloud resources with workload requirements and evolving operational needs."},{"name":"Hybrid cloud integration","value":"Connect Private Cloud With Other Environments","valueDescription":"Integrate private cloud with public cloud and other infrastructure as part of a broader hybrid environment."},{"name":"Scalable private cloud resources","value":"Scale Resources As Requirements Evolve","valueDescription":"Expand private cloud capacity as needs change without procuring and operating underlying physical infrastructure."},{"name":"Workload resilience support","value":"Strengthen Resilience For Critical Workloads","valueDescription":"Connect private cloud with backup and disaster recovery services to support workload resilience and recovery planning."}]},{"name":"Managed Azure Local","anchor":"product-managed-azure-local","type":"Service","url":"https://www.tierpoint.com/services/cloud-services-solutions/managed-azure-local/","summary":"Extend Azure into TierPoint data centers with managed hybrid infrastructure, workload flexibility, integrated security, and business continuity support.","description":"TierPoint’s Managed Azure Local extends Azure capabilities into private infrastructure hosted in its U.S. data centers. TierPoint manages deployment, configuration, maintenance, monitoring, troubleshooting, security updates, and compliance. Azure Arc supports management, automation, and orchestration across public and private environments, while Azure Site Recovery helps protect critical workloads. The service combines high-performance hardware, hybrid workload flexibility, Microsoft security tools, and optional Everpure architecture for independently scalable compute and storage.","pricing":{},"features":[{"name":"Azure extension to TierPoint data centers","value":"Extend Azure Services Locally","valueDescription":"Run Azure capabilities in private infrastructure hosted in TierPoint data centers."},{"name":"End-to-end environment management","value":"Offload Day-To-Day Management","valueDescription":"Rely on TierPoint to handle core operational responsibilities across the Azure Local environment."},{"name":"Azure Arc hybrid management","value":"Manage Hybrid Workloads Centrally","valueDescription":"Use a unified view and management approach across workloads and data in the Azure hybrid environment."},{"name":"Azure Site Recovery","value":"Protect Critical Workloads","valueDescription":"Prepare critical workloads for recovery when service interruptions or outages occur."},{"name":"Flexible hybrid workload deployment","value":"Deploy Workloads Across Environments","valueDescription":"Place applications across public and private environments to address business and infrastructure needs."},{"name":"Integrated Microsoft security tools","value":"Strengthen Hybrid Cloud Security","valueDescription":"Apply Microsoft tools for posture monitoring, security event management, and workload threat protection."},{"name":"Independently scalable compute and storage","value":"Scale Compute And Storage Separately","valueDescription":"Adjust compute and storage independently to support performance, scalability, and operational flexibility."},{"name":"High-performance hybrid infrastructure","value":"Support High-Performance Deployments","valueDescription":"Use managed data center infrastructure and direct Azure connectivity options for hybrid deployments."},{"name":"24/7 expert support","value":"Access 24/7 Expert Support","valueDescription":"Get assistance from TierPoint engineers and security professionals, with support escalation to Microsoft when needed."},{"name":"Dell platform integration","value":"Integrate Azure And Dell","valueDescription":"Rely on TierPoint experts to integrate the Microsoft and Dell solution."}]},{"name":"Multitenant Cloud Services","anchor":"product-multitenant-cloud-services","type":"Service","url":"https://www.tierpoint.com/services/cloud-services-solutions/multitenant-cloud/","summary":"Scale cloud resources with demand, manage costs through usage-based billing, and support resilience with redundant infrastructure and expert management.","description":"TierPoint Multitenant Cloud Services provide managed cloud resources on shared infrastructure for mission-critical applications, e-commerce, disaster recovery, and backup workloads. Redundant systems are backed by a service level agreement. Customers can scale memory, storage, and CPU on demand, use pay-as-you-go billing, and work with TierPoint experts to design, implement, and manage their environment.","pricing":{},"features":[{"name":"Redundant cloud architecture and availability SLA","value":"Support Workload Availability","valueDescription":"Redundant systems and stated availability commitments support access to cloud workloads."},{"name":"On-demand resource scaling","value":"Scale Resources As Demand Changes","valueDescription":"Adjust capacity for peak workloads, projects, and seasonal demand, then reduce resources when they are no longer needed."},{"name":"Customer data isolation and encryption","value":"Isolate And Encrypt Customer Data","valueDescription":"Separate customer data through individual virtual data centers and physical and logical isolation, with encryption and facility security as additional protections."},{"name":"Usage-based cloud billing","value":"Align Cloud Costs With Usage","valueDescription":"Pay based on usage to support seasonal cost alignment and predictable budgeting."},{"name":"Cloud expert design and management","value":"Delegate Cloud Design And Management","valueDescription":"Work with TierPoint experts to design, implement, and manage the environment, freeing internal staff for strategic projects."},{"name":"Geographic cloud pod selection","value":"Choose Cloud Locations For Workload Needs","valueDescription":"Select a location for lower latency, disaster recovery, or geographic diversity."},{"name":"Resilience service integration","value":"Extend Cloud Resilience With Managed Services","valueDescription":"Combine cloud with disaster recovery, backup, and managed security to support business continuity and protect virtualized workloads."},{"name":"Lifecycle management and infrastructure monitoring","value":"Maintain And Tune Cloud Infrastructure","valueDescription":"Use regular maintenance and monitoring to keep cloud infrastructure managed."},{"name":"Self-service cloud management","value":"Manage Cloud Environments Through Self-Service Tools","valueDescription":"Access self-service environment management through the TierPoint Portal or vCloud Director."}]},{"name":"Cloud Connectivity Services","anchor":"product-cloud-connectivity-services","type":"Service","url":"https://www.tierpoint.com/services/cloud-services-solutions/cloud-connectivity/","summary":"Connect workloads to public clouds with managed, high-speed links that support reliable performance, lower latency, and simpler hybrid networking.","description":"TierPoint Cloud Connectivity Services provide direct, high-speed connections between workloads in TierPoint data centers and public cloud providers, bypassing the public Internet. Managed by TierPoint networking experts and powered by Megaport and Zayo, services connect to Azure, AWS, Google Cloud, and Oracle Cloud. Options include Cloud Connect Express, AWS Direct Connect from Seattle, and dark fiber or dedicated light-wave connections to carrier hotels in select markets. Redundant paths, failover, and end-to-end management support hybrid connectivity.","pricing":{},"features":[{"name":"Direct public cloud connectivity","value":"Connect Directly To Major Public Clouds","valueDescription":"Link TierPoint infrastructure with public cloud workloads to support hybrid and multicloud strategies."},{"name":"Redundant network paths and failover","value":"Maintain Resilient Cloud Access","valueDescription":"Redundant connections and failover help reduce interruptions to mission-critical cloud resources."},{"name":"Internet-bypassing cloud connections","value":"Bypass The Public Internet","valueDescription":"Use dedicated connections for more responsive and consistent data center-to-cloud connectivity."},{"name":"Managed hybrid cloud networking","value":"Simplify Network Management","valueDescription":"Rely on networking experts for implementation and ongoing operations across cloud, colocation, and network assets."},{"name":"Rapid connection provisioning","value":"Provision Connections In Minutes","valueDescription":"Deploy ports and virtual circuits quickly to launch services and scale connectivity."},{"name":"Carrier and cloud provider ecosystem","value":"Access A Broad Provider Ecosystem","valueDescription":"Connect through a broad range of carriers and public cloud providers."},{"name":"AWS Direct Connect","value":"Connect Seattle Workloads To AWS","valueDescription":"Establish a direct Seattle data center connection to AWS."},{"name":"Carrier hotel fiber connections","value":"Connect Directly To Multiple Carriers","valueDescription":"Use dedicated fiber to reach carrier hotels and multiple carriers in select markets."},{"name":"Circuit consolidation and cost reduction","value":"Reduce The Need For Multiple Circuits","valueDescription":"Streamline intercloud traffic and reduce the number of circuits needed."}]},{"name":"Storage as a Service","anchor":"product-storage-as-a-service","type":"Service","url":"https://www.tierpoint.com/services/cloud-services-solutions/storage-as-a-service/","summary":"Scale secure, high-performance storage as needed, reduce upfront infrastructure costs, and rely on managed operations and high availability.","description":"TierPoint Managed Storage as a Service provides secure hybrid cloud storage on Everpure all-flash arrays in TierPoint data centers. Customers can choose shared or dedicated infrastructure, with SAN or NAS delivery for shared storage, and scale capacity on demand. Subscription billing charges for storage used. TierPoint provides 24/7 monitoring, capacity management, upgrades, alert response, and troubleshooting. Immutable snapshots support ransomware protection, and the service has a 99.99% availability SLA. Imaging as a Service is a healthcare imaging storage offering with predictable per-study pricing and performance and cost claims for PACS or VNA storage.","pricing":{},"features":[{"name":"Flexible subscription billing","value":"Pay For The Storage You Use","valueDescription":"Align storage costs with capacity consumed and avoid upfront hardware purchases."},{"name":"Immutable ransomware-protection snapshots","value":"Protect Data With Immutable Snapshots","valueDescription":"Use immutable snapshots to help prevent data loss and restore operations after an attempted attack."},{"name":"High-performance all-flash storage","value":"Access High-Performance Flash Storage","valueDescription":"Use high-performance flash arrays with tiers to suit different access requirements."},{"name":"On-demand capacity scaling","value":"Scale Capacity As Needs Change","valueDescription":"Expand storage as data needs grow and accommodate temporary demand without purchasing excess capacity in advance."},{"name":"Shared and dedicated storage options","value":"Choose Shared Or Dedicated Storage","valueDescription":"Select shared infrastructure for scalable capacity or dedicated infrastructure for isolation, low latency, and predictable performance."},{"name":"Managed storage operations","value":"Offload Storage Monitoring And Maintenance","valueDescription":"Rely on TierPoint for continuous monitoring and ongoing storage operations."},{"name":"High availability","value":"Maintain 99.99% Availability","valueDescription":"The availability SLA supports dependable access to storage for customer workloads."},{"name":"Healthcare imaging storage","value":"Improve Medical Imaging Storage","valueDescription":"Support growing imaging volumes with per-study pricing and reported improvements in study ingest, image opening, and six-year PACS or VNA storage cost."},{"name":"Cloud and disaster recovery integration","value":"Connect Storage With Cloud And Recovery","valueDescription":"Integrate storage with cloud and disaster recovery services to support workload recovery."},{"name":"Imaging workflow and data support","value":"Support Faster Imaging Workflows","valueDescription":"High-performance, scalable imaging storage supports diagnostic workflows, image access, collaboration, and AI-driven analysis."},{"name":"Geographically diverse data center deployment","value":"Place Storage Across U.S. Markets","valueDescription":"Choose data center locations for dedicated storage and low-latency connectivity."},{"name":"Rapid shared-storage deployment","value":"Deploy Shared Storage Within Days","valueDescription":"Bring shared storage online quickly and scale capacity as needed."}]},{"name":"SAP Managed Services","anchor":"product-sap-managed-services","type":"Service","url":"https://www.tierpoint.com/services/it-applications/sap-managed-services/","summary":"Deploy and operate SAP environments with expert support, tailored security, and private cloud options while reducing the burden on internal IT teams.","description":"TierPoint’s SAP Managed Services support the design, deployment, implementation, management, and security of SAP environments, including deployment on TierPoint-managed private cloud. SAP and cloud experts help minimize disruption, support performance, and configure SAP security and privacy settings for organizational needs. Services also help reduce ERP migration and daily management burdens.","pricing":{},"features":[{"name":"SAP deployment support","value":"Deploy SAP With Less Disruption","valueDescription":"Expert design and implementation support helps accelerate deployment while minimizing disruption."},{"name":"SAP environment management","value":"Maintain SAP Environment Performance","valueDescription":"Management services help maintain SAP environment performance and security."},{"name":"SAP security configuration","value":"Configure SAP Security For Your Needs","valueDescription":"Configure SAP security and privacy settings according to organizational requirements."},{"name":"SAP private cloud hosting","value":"Host SAP On Managed Private Cloud","valueDescription":"Deploy ERP on a TierPoint-managed private cloud with expert support."},{"name":"ERP migration support","value":"Navigate ERP Migration With Expert Support","valueDescription":"Get expert support to avoid migration pitfalls and ease demands on internal IT."},{"name":"IT team workload reduction","value":"Free IT Teams For Strategic Projects","valueDescription":"Offload management and migration tasks so internal teams can focus on business-critical projects."}]},{"name":"Microsoft 365 Managed Services","anchor":"product-microsoft-365-managed-services","type":"Service","url":"https://www.tierpoint.com/services/it-applications/microsoft-365-managed-service-provider/","summary":"Keep Microsoft 365 applications optimized, secure, and supported so employees can collaborate across mobile, remote, and office-based settings.","description":"TierPoint’s Microsoft 365 managed services combine productivity and collaboration applications with cloud and security expertise. TierPoint configures and optimizes applications for each organization’s IT environment and performance and security objectives. Microsoft-certified experts provide 24/7 support, troubleshoot urgent problems in as little as 15 minutes, and help strengthen defenses against cyber threats and data loss.","pricing":{},"features":[{"name":"Microsoft 365 configuration and optimization","value":"Optimize Applications For Your Environment","valueDescription":"Align application configuration with your IT environment and performance requirements."},{"name":"Security configuration and defenses","value":"Strengthen Microsoft 365 Security","valueDescription":"Configure security settings to support organizational objectives and strengthen defenses against threats and data loss."},{"name":"Workforce productivity and collaboration","value":"Enable Flexible Workforce Collaboration","valueDescription":"Give employees access to applications for work across mobile, remote, and office settings."},{"name":"Certified technical support","value":"Access Certified Support Around The Clock","valueDescription":"Get round-the-clock technical support and rapid troubleshooting for urgent issues."}]},{"name":"Virtual Desktop Services","anchor":"product-virtual-desktop-services","type":"Service","url":"https://www.tierpoint.com/services/it-applications/","summary":"Provide users with consistent, high-performance desktop environments from anywhere while supporting a growing remote workforce.","description":"TierPoint provides consistent, high-performance desktop environments accessible from anywhere. Its desktop-as-a-service offering is designed to grow alongside a remote workforce and help businesses withstand temporary or long-term interruptions.","pricing":{},"features":[{"name":"Consistent desktop performance","value":"Deliver Consistent Desktop Performance","valueDescription":"Give users a consistent, high-performance desktop environment."},{"name":"Remote desktop access","value":"Access Desktops From Anywhere","valueDescription":"Enable access to desktop environments from anywhere."},{"name":"Remote workforce scalability and continuity","value":"Support Remote Work Through Change","valueDescription":"Scale desktop service with a remote workforce and help maintain access during interruptions."}]},{"name":"TierPoint Adapt Platform","anchor":"product-tierpoint-adapt-platform","type":"Service","url":"https://www.tierpoint.com/services/it-security/adapt-platform/","summary":"Strengthen cyber defenses with unified threat visibility, AI-powered detection, expert response, and round-the-clock protection.","description":"TierPoint Adapt Platform is a unified security platform combining AI-driven insights with human expertise to detect and respond to cyber threats. It provides a real-time view of the IT environment, response options, faster remediation, unified threat visibility, and 24/7 protection. Adapt services include managed detection and response, next-generation firewall, multi-factor authentication, antivirus and endpoint protection, SOC as a Service, and DDoS protection, including managed web application firewall services.","pricing":{},"features":[{"name":"Expert security analysis and response","value":"Respond With Expert Support","valueDescription":"Combine security expertise with remediation and guided recovery to help address threats and incidents."},{"name":"AI-driven threat detection and visibility","value":"Detect Threats Earlier","valueDescription":"AI-driven insights and a holistic view of the IT environment help organizations identify potential attacks and inform responses."},{"name":"24/7 security monitoring","value":"Monitor Security Around The Clock","valueDescription":"Maintain continuous attention to threats and incidents through 24/7 monitoring."},{"name":"Security operations center service","value":"Outsource Security Operations Management","valueDescription":"Rely on a fully managed Security Operations Center for continuous monitoring, threat analysis, and incident response."},{"name":"Web application firewall and DDoS protection","value":"Protect Applications From Attacks","valueDescription":"Inspect traffic and detect and mitigate multiple DDoS and application-layer attack types to help maintain availability."},{"name":"Layered security services","value":"Protect Multiple Security Layers","valueDescription":"Choose services for network protection, secure logins, endpoint security, security operations, and defense against DDoS and application-layer attacks."},{"name":"Automated response and remediation","value":"Accelerate Threat Remediation","valueDescription":"Automated response and hands-on security expertise help reduce response time and support remediation."},{"name":"Managed next-generation firewall","value":"Protect Networks From Evolving Threats","valueDescription":"Use a tailored, proactively managed firewall to protect business networks and simplify firewall operations."},{"name":"Managed multifactor authentication","value":"Secure User And Application Logins","valueDescription":"Simplify and scale multifactor authentication while gaining visibility into device security posture."},{"name":"Antivirus and endpoint protection","value":"Protect Endpoints From Malware","valueDescription":"Use managed antivirus and endpoint controls to detect malware, protect data access, and manage endpoint security centrally."},{"name":"Alert noise reduction","value":"Reduce Security Alert Noise","valueDescription":"Reduce noise for internal teams while security experts monitor the environment and respond to threats."}]},{"name":"Security Compliance Services","anchor":"product-security-compliance-services","type":"Service","url":"https://www.tierpoint.com/services/it-security/security-risk-compliance/","summary":"Help protect sensitive data and address regulatory requirements with secure facilities, regulatory guidance, and certified security resources.","description":"TierPoint’s security compliance services help organizations address regulatory requirements through secure and compliant data center facilities, regulatory expertise, guidance, and certified-security resources. Information security measures can support an organization’s overall compliance and help protect sensitive data.","pricing":{},"features":[{"name":"Regulatory compliance support","value":"Maintain Regulatory Compliance","valueDescription":"Get support for addressing regulatory requirements across multiple industries."},{"name":"Regulatory expertise and guidance","value":"Navigate Regulatory Requirements","valueDescription":"Use regulatory guidance to address complex governance and compliance requirements."},{"name":"Certified security resources and secure facilities","value":"Support Compliance With Secure Facilities","valueDescription":"Rely on security expertise and facilities to support compliance efforts and help protect sensitive data."},{"name":"Customized compliance solutions","value":"Customize Your Compliance Approach","valueDescription":"Work with experts to design a solution for your organization’s compliance requirements."}]},{"name":"Hybrid Cloud Consulting","anchor":"product-hybrid-cloud-consulting","type":"Service","url":"https://www.tierpoint.com/services/it-advisory-consulting/hybrid-cloud-consulting/","summary":"Choose a cloud mix suited to your workloads and advance migration to support business transformation and innovation.","description":"TierPoint’s hybrid cloud consulting identifies a mix of cloud solutions for workloads and business needs. As a cloud-agnostic advisor, TierPoint designs solutions aligned with transformation objectives and supports cloud migration.","pricing":{},"features":[{"name":"Workload-aligned cloud strategy and resource optimization","value":"Match Cloud Resources To Workloads","valueDescription":"Select cloud solutions and resources suited to workload requirements to help reduce costs and waste while improving performance."},{"name":"Cloud-agnostic solution design","value":"Design A Cloud Mix For Your Goals","valueDescription":"Shape cloud solution design around transformation objectives."},{"name":"Cloud migration support","value":"Advance Your Cloud Migration","valueDescription":"Get migration support as part of your cloud transformation."}]},{"name":"Azure Consulting Services","anchor":"product-azure-consulting-services","type":"Service","url":"https://www.tierpoint.com/services/it-advisory-consulting/azure-consulting-services/","summary":"Support cloud migration, application innovation, and scalable Azure solutions with consulting tailored to business needs.","description":"TierPoint’s Azure Consulting Services support cloud migration, application innovation, and scalable business solutions. Offerings include a Well-Architected Framework review, cloud migration, Azure VDI, Azure Site Recovery, and Azure DevOps.","pricing":{},"features":[{"name":"Azure cloud migration and scalable solution design","value":"Plan Scalable Azure Migrations","valueDescription":"Get migration and solution design support to advance business transformation and innovation."},{"name":"Azure application innovation","value":"Advance Application Innovation","valueDescription":"Use Azure consulting to support application innovation and scalable business solutions."},{"name":"Azure Well-Architected Framework review","value":"Review Azure Cloud Architecture","valueDescription":"Review Azure architecture through the Well-Architected Framework offering."},{"name":"Azure Site Recovery","value":"Test Azure Recovery Plans","valueDescription":"Get assistance replicating supported workloads and testing recovery plans."},{"name":"Azure virtual desktop infrastructure","value":"Support Productive Work From Anywhere","valueDescription":"Use Azure VDI to provide tools designed to support productive work from anywhere."},{"name":"Azure DevOps","value":"Streamline Azure DevOps Processes","valueDescription":"Use the Azure DevOps offering to streamline and automate processes."}]},{"name":"AWS Consulting Services","anchor":"product-aws-consulting-services","type":"Service","url":"https://www.tierpoint.com/services/it-advisory-consulting/aws-consulting-services/","summary":"Get expert help designing, implementing, managing, and securing AWS environments to support cloud adoption and business priorities.","description":"TierPoint’s AWS Consulting Services help organizations design, implement, manage, and secure AWS environments with certified experts. Advisory teams provide solution design and migration services. Related capabilities include application modernization, data and analytics, and DevOps.","pricing":{},"features":[{"name":"AWS environment design, implementation, management, and security","value":"Build And Manage AWS Environments","valueDescription":"Get certified expert assistance across AWS environment design, implementation, management, and security."},{"name":"AWS migration support","value":"Plan And Support AWS Migrations","valueDescription":"Access consulting and migration support for moving workloads to AWS."},{"name":"Application modernization","value":"Modernize Cloud Applications","valueDescription":"Get help modernizing or creating applications to use cloud capabilities."},{"name":"Data and analytics consulting","value":"Improve Cloud Data Analytics","valueDescription":"Get assistance updating analytics strategy and implementing tools and infrastructure."},{"name":"DevOps consulting","value":"Implement DevOps Practices","valueDescription":"Get help implementing DevOps practices to support collaboration and software development."}]},{"name":"Security Consulting","anchor":"product-security-consulting","type":"Service","url":"https://www.tierpoint.com/services/it-advisory-consulting/it-security-consulting/","summary":"Understand security gaps, improve your security posture, and address compliance requirements with tailored guidance.","description":"TierPoint’s security consultants assess IT security, identify vulnerabilities, and compare controls with best practices. They help prepare a tailored cybersecurity strategy, identify improvements, and review upgrades or modifications to optimize security posture and address compliance requirements.","pricing":{},"features":[{"name":"Security posture assessment and vulnerability identification","value":"Assess Security And Identify Gaps","valueDescription":"Understand how controls compare with best practices and identify potential vulnerabilities and areas for improvement."},{"name":"Security improvement guidance","value":"Improve Your Security Posture","valueDescription":"Review practical upgrades and modifications with security consultants."},{"name":"Tailored cybersecurity strategy","value":"Develop A Tailored Strategy","valueDescription":"Prepare a cybersecurity strategy around organizational needs."},{"name":"Compliance requirements support","value":"Address Compliance Requirements","valueDescription":"Get security guidance that helps address applicable compliance requirements."}]},{"name":"Business Continuity and Disaster Recovery Consulting","anchor":"product-business-continuity-and-disaster-recovery-consulting","type":"Service","url":"https://www.tierpoint.com/services/it-advisory-consulting/business-continuity-consulting/","summary":"Plan for business continuity and disaster recovery to mitigate risk, support business resumption, and improve organizational resiliency.","description":"TierPoint’s business continuity and disaster recovery consulting helps organizations address business risks with plans that consider vital processes. The service provides continuity and recovery planning and can help build an implementation plan to support business resumption and resiliency.","pricing":{},"features":[{"name":"Business continuity and disaster recovery planning","value":"Build A Continuity And Recovery Plan","valueDescription":"Create continuity and recovery plans with implementation guidance."},{"name":"Vital-process risk planning","value":"Address Risks To Vital Processes","valueDescription":"Develop continuity plans that consider risks to the organization and its vital processes."},{"name":"Business resumption planning","value":"Plan For Business Resumption","valueDescription":"Include business resumption in continuity and recovery planning."},{"name":"Risk mitigation and resiliency planning","value":"Mitigate Risk And Improve Resiliency","valueDescription":"Use continuity and recovery planning to mitigate risk and improve resiliency."}]},{"name":"Application Modernization Services","anchor":"product-application-modernization-services","type":"Service","url":"https://www.tierpoint.com/services/it-advisory-consulting/application-modernization-services/","summary":"Modernize applications with expert strategy and cloud technologies to improve efficiency, lower costs, and advance business outcomes.","description":"TierPoint experts develop strategies to modernize applications and deliver business value. The service can modernize legacy applications or create new ones using containers, microservices, and serverless architecture. Public cloud application experts can architect and launch applications that advance business outcomes and use cloud security, flexibility, and scalability.","pricing":{},"features":[{"name":"Modernization strategy development","value":"Develop A Clear Modernization Strategy","valueDescription":"Define an application modernization strategy focused on business value."},{"name":"Modern application architecture","value":"Adopt Modern Application Architectures","valueDescription":"Use modern architectures as approaches to application modernization and efficiency."},{"name":"Cloud application architecture and launch","value":"Architect And Launch Applications","valueDescription":"Work with cloud application experts to architect and launch applications."},{"name":"Legacy application cloud migration and cloud-native development","value":"Modernize Applications In The Cloud","valueDescription":"Migrate legacy applications or create new applications designed to use cloud capabilities."},{"name":"Operational efficiency and cost reduction","value":"Improve Efficiency And Pursue Lower Costs","valueDescription":"Use modern technologies to maximize efficiency and pursue lower application costs."}]},{"name":"Data and Analytics Consulting","anchor":"product-data-and-analytics-consulting","type":"Service","url":"https://www.tierpoint.com/services/it-advisory-consulting/data-analytics-consulting/","summary":"Turn data into timely insights that support better business decisions and help organizations derive greater value from analytics.","description":"TierPoint helps organizations create data analytics programs and derive value from data. Experts assist with big data, IoT, AI, and machine learning projects. For cloud analytics, TierPoint can update strategies and implement tools, infrastructure, and solutions to accelerate insights for business decision-making.","pricing":{},"features":[{"name":"Analytics program development","value":"Build Higher-Value Analytics Programs","valueDescription":"Develop a data analytics program with expert assistance."},{"name":"Cloud analytics strategy and implementation","value":"Modernize Cloud Analytics Capabilities","valueDescription":"Update cloud analytics strategy and implement supporting tools and infrastructure."},{"name":"Accelerated insights for decision-making","value":"Accelerate Insights For Better Decisions","valueDescription":"Improve access to timely insights to support better-informed business decisions."},{"name":"Big data, IoT, AI, and machine learning project support","value":"Advance Data And AI Projects","valueDescription":"Get expert support for data, IoT, AI, and machine learning initiatives."}]},{"name":"DevOps Consulting","anchor":"product-devops-consulting","type":"Service","url":"https://www.tierpoint.com/services/it-advisory-consulting/devops-consulting-services/","summary":"Streamline and automate software development to shorten delivery cycles, accelerate time-to-market, and support innovation.","description":"TierPoint helps organizations select DevOps strategies, tools, and platforms and implement practices that streamline and automate software development. The service supports continuous delivery, shorter development and innovation cycles, collaboration, and fewer silos to accelerate time-to-market.","pricing":{},"features":[{"name":"DevOps strategy and tool selection","value":"Choose The Right DevOps Approach","valueDescription":"Shape a DevOps approach with strategies, tools, and platforms suited to organizational goals."},{"name":"Software and innovation cycle acceleration","value":"Accelerate Development And Innovation","valueDescription":"Shorten software development and innovation cycles to help accelerate time-to-market."},{"name":"Continuous delivery and DevOps automation","value":"Streamline Software Delivery","valueDescription":"Automate processes and support continuous delivery to shorten development and innovation cycles."},{"name":"Team collaboration and silo reduction","value":"Enable Collaboration Across Teams","valueDescription":"Support collaboration and reduce silos across teams involved in software development."}]},{"name":"Disaster Recovery as a Service (DRaaS)","anchor":"product-disaster-recovery-as-a-service-draas","type":"Service","url":"https://www.tierpoint.com/services/it-disaster-recovery-services/draas/","summary":"Restore supported workloads quickly, minimize downtime and data loss, and strengthen business continuity with flexible cloud recovery options.","description":"TierPoint DRaaS provides cloud-based recovery for applications, data, and infrastructure, with recovery times measured in minutes. Customers can choose configurations including failover to a TierPoint-managed cloud and recovery across public, private, or hybrid cloud environments. TierPoint helps implement, test, and manage recovery for supported workloads to maintain continuity and reduce the impact of disruptions.","pricing":{},"features":[{"name":"Cloud-based workload recovery","value":"Recover Critical Workloads","valueDescription":"Restore supported applications, data, and infrastructure to help resume operations after a disruption."},{"name":"Rapid recovery times","value":"Reduce Recovery Time","valueDescription":"Recovery times measured in minutes help limit operational interruptions and resume business sooner."},{"name":"Configurable cloud failover","value":"Choose Flexible Failover","valueDescription":"Select recovery configurations suited to workloads and infrastructure."},{"name":"Business continuity and resilience","value":"Strengthen Business Continuity","valueDescription":"Prepare applications, data, and infrastructure for recovery to support business continuity."},{"name":"Recovery implementation, testing, and management","value":"Test And Manage Recovery","valueDescription":"Get help implementing and testing recovery setups and managing supported workload recovery."},{"name":"Reduced downtime and data loss","value":"Minimize Downtime And Data Loss","valueDescription":"Reduce the operational and data impact of disruptions through recovery planning."}]},{"name":"Backup as a Service (BaaS)","anchor":"product-backup-as-a-service-baas","type":"Service","url":"https://www.tierpoint.com/services/it-disaster-recovery-services/backup-as-a-service-solutions/","summary":"Help maintain data availability with enterprise-grade backups for workloads across cloud and on-premises environments.","description":"TierPoint’s Backup as a Service provides enterprise-grade backup protection powered by Commvault for workloads across cloud and on-premises environments. Customer deployments have demonstrated faster backup and restore operations, including rapid virtual machine recovery.","pricing":{},"features":[{"name":"Commvault-powered backup protection","value":"Protect Data With Commvault","valueDescription":"Provides enterprise-grade backup protection using Commvault."},{"name":"Cloud and on-premises workload coverage","value":"Back Up Workloads Across Environments","valueDescription":"Maintain backups across cloud and on-premises infrastructure."},{"name":"Data availability","value":"Help Maintain Data Availability","valueDescription":"Maintain workload backups to help ensure data availability."},{"name":"Backup and restore performance","value":"Accelerate Backup And Restore Operations","valueDescription":"A customer deployment reported faster operations and smaller virtual machine restores in about 15 minutes."},{"name":"Clean backup replication and virtualized workload protection","value":"Protect Virtualized Workloads","valueDescription":"Support backup replication and protection and recovery for critical VMware workloads."}]},{"name":"Microsoft 365 Backup and Recovery","anchor":"product-microsoft-365-backup-and-recovery","type":"Service","url":"https://www.tierpoint.com/services/it-disaster-recovery-services/microsoft-365-backup-recovery/","summary":"Safeguard Microsoft 365 data and reduce the risk of data loss and downtime.","description":"TierPoint’s Microsoft 365 Backup and Recovery service helps safeguard Microsoft 365 data through backup and recovery capabilities, reducing the risk of data loss and downtime.","pricing":{},"features":[{"name":"Microsoft 365 data backup and protection","value":"Safeguard Microsoft 365 Data","valueDescription":"Use backup and recovery capabilities to protect Microsoft 365 data and reduce data loss and downtime risk."}]},{"name":"Veeam Cloud Connect","anchor":"product-veeam-cloud-connect","type":"Service","url":"https://www.tierpoint.com/services/it-disaster-recovery-services/backup-as-a-service-solutions/veeam-cloud-connect-providers/","summary":"Extend Veeam backup infrastructure with hosted offsite backups in a TierPoint data center.","description":"Veeam Cloud Connect extends a customer’s Veeam backup infrastructure with hosted offsite backups in a TierPoint data center. Customers can select TierPoint as the data repository in the Veeam Console.","pricing":{},"features":[{"name":"Offsite backup storage","value":"Store Backups Offsite","valueDescription":"Keep hosted Veeam backups offsite in a TierPoint data center."},{"name":"Veeam Console repository selection","value":"Select TierPoint As Repository","valueDescription":"Choose TierPoint as the data repository directly in the Veeam Console."}]},{"name":"Database Management Services","anchor":"product-database-management-services","type":"Service","url":"https://www.tierpoint.com/services/managed-it-services/database-management-services/","summary":"Keep MySQL and SQL databases available, protected, and performing well with monitoring, management, and technical support.","description":"TierPoint provides management services for MySQL and SQL databases, including monitoring, configuration, maintenance, and technical support, with a focus on availability, data protection, and performance.","pricing":{},"features":[{"name":"Database availability and data protection","value":"Protect Database Availability And Data","valueDescription":"Support database availability and protect data in managed environments."},{"name":"Database monitoring, configuration, and maintenance","value":"Monitor And Maintain Databases","valueDescription":"Support ongoing database operations through monitoring, configuration, and maintenance."},{"name":"Database performance management and technical support","value":"Manage Database Performance","valueDescription":"Oversee database performance and access technical support for management needs."}]},{"name":"Help Desk Services","anchor":"product-help-desk-services","type":"Service","url":"https://www.tierpoint.com/services/managed-it-services/help-desk-services/","summary":"Provide round-the-clock end-user support to reduce overhead, improve support services, and increase employee productivity.","description":"TierPoint’s Help Desk Services provide 24/7, multi-tiered support for end users from U.S.-based technical professionals. The service is designed to reduce overhead, improve support services, and increase employee productivity.","pricing":{},"features":[{"name":"24/7 multi-tiered end-user support","value":"Access Support Around The Clock","valueDescription":"End users can receive multi-tiered technical support at any time."},{"name":"Overhead and productivity improvement","value":"Reduce Overhead And Increase Productivity","valueDescription":"Provide end users with technical support while reducing overhead and supporting employee productivity."}]},{"name":"Operating System Management","anchor":"product-operating-system-management","type":"Service","url":"https://www.tierpoint.com/services/managed-it-services/os-management/","summary":"Keep Windows, Linux, and UNIX platforms current and secure with expert patching, configuration changes, and license renewals.","description":"TierPoint experts help keep Windows, Linux, and UNIX platforms current and secure through operating system patches, configuration changes, and license renewals.","pricing":{},"features":[{"name":"Operating system patching and configuration","value":"Keep Operating Systems Current","valueDescription":"Apply patches and configuration changes to help keep supported platforms current and secure."},{"name":"License renewals","value":"Renew Operating System Licenses","valueDescription":"Maintain operating system licenses with renewal support."}]},{"name":"Colocation Services","anchor":"product-colocation-services","type":"Service","url":"https://www.tierpoint.com/services/data-center-services/colocation-services/","summary":"Deploy equipment in secure, reliable data centers without the cost and effort of building and operating an on-premises facility.","description":"TierPoint Colocation Services let customers deploy hardware in secure, compliant data centers without constructing and managing their own facilities. Customers can choose cabinets, cages, or suites across a nationwide network. Facilities provide redundant power and cooling, carrier-neutral connectivity, cloud on-ramps, and on-site security. 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