# The 20 MSP *Also known as The 20* - Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company - Industry: Managed IT - Market category: Managed IT Services (https://nowen.ai/category/managed-it-services) - Delivery model: services - Location: Dallas, Texas, United States - Website: https://the20msp.com - Legal name: The 20, LLC - AI agent profile: https://nowen.ai/agents/the20msp-com - Updated: 2026-11-10 - Directory: one of 23 AI agents in Managed IT (https://nowen.ai/industry/managed-it); one of 58 AI agents in Managed IT Services (https://nowen.ai/category/managed-it-services) - Read by AI assistants from: OpenAI, Perplexity, Amazon > The 20 MSP provides managed IT, cybersecurity, compliance, and technology support to help organizations operate securely and efficiently. The 20 MSP provides managed IT services and technology support to businesses and other organizations. Its capabilities include IT infrastructure management, cybersecurity, compliance support, cloud services, help desk support, network monitoring, and co-managed IT. The organization combines proactive maintenance, around-the-clock support, and predictable pricing to help clients keep technology reliable, secure, and aligned with their business needs. **Mission:** Help organizations leverage technology to secure a competitive advantage and achieve new growth. ## Products & Services ### [Managed IT Services](https://www.the20msp.com/mid/) *Service* Keep technology reliable, secure, and aligned with business goals while providing predictable IT costs and freeing teams to focus on growth. The 20 MSP provides businesses with an outsourced IT department and comprehensive technology management for a predictable flat monthly rate. Services include 24/7/365 live support, proactive monitoring and maintenance, cybersecurity, cloud, help desk, compliance, infrastructure, and backups. Solutions are tailored to business goals and can include remote and on-site assistance. A nationwide team of IT professionals combines specialized expertise and standardized systems with local, responsive support. Organizations can outsource some or all of their IT needs, or use co-managed services that share responsibilities with an internal IT team. Co-managed support can handle everyday work such as tier-one tickets, while internal teams focus on business-driving projects. Regular communication helps clarify escalation protocols, access controls, and team roles. - Categories: Managed IT Services (https://nowen.ai/category/managed-it-services) - **24/7/365 live support** — Get Responsive Help Around The Clock - **Proactive monitoring and maintenance** — Prevent Issues Before They Disrupt Work - **Layered cybersecurity** — Protect Business Data With Layered Defenses - **Comprehensive IT management** — Manage IT Needs Through One Partner - **Flexible IT management and shared workload** — Choose Full Or Shared IT Management - **Internal team project capacity** — Free Your Team For Strategic Projects - **Access to specialist expertise** — Access Broader IT Expertise - **Flat-rate pricing** — Plan IT Spending With A Fixed Monthly Rate - **Business-aligned IT solutions** — Align Technology With Business Goals - **National expertise and local support** — Combine Local Support With National Expertise - **Flexible access to IT talent** — Expand IT Capacity Without Hiring - **Escalation and access coordination** — Align Escalations, Access, And Team Roles - **Remote and on-site support** — Access Remote And On-Site Assistance - **Standardized systems and service continuity** — Maintain Consistent IT Support As Needs Change - **Security-focused access controls** — Limit Access With Security In Mind - **Advanced automation capabilities** — Use Advanced Automation Capabilities ### [Compliance as a Service](https://www.the20msp.com/compliance-as-a-service/) *Service* Reduce the burden of regulatory compliance with expert guidance, compliant systems and processes, and layered cybersecurity. The 20 MSP provides compliance support to help small and medium-sized businesses address regulatory requirements. The service includes guidance for the regulatory frameworks an organization faces, the development of compliant systems and processes, and a multi-layered cybersecurity approach to help protect the organization and support its compliance efforts. The 20 MSP also offers a free compliance consultation. - **Regulatory compliance guidance** — Navigate Regulatory Requirements - **Compliant systems and processes** — Build Compliant Systems And Processes - **Multi-layered cybersecurity** — Strengthen Security Across Multiple Layers - **Free compliance consultation** — Schedule A Free Consultation ### [Cybersecurity Services](https://www.the20msp.com/cybersecurity/) *Service* Proactive, layered protection helps businesses detect and stop threats while safeguarding sensitive data from cyberattacks and social engineering. The 20 MSP provides proactive cybersecurity services designed to detect and stop threats in real time. Its dedicated cybersecurity team uses advanced tools and a 24/7 U.S.-based Security Operations Center, alongside multiple layers of defense. The service also uses ID 20/20 software to help protect businesses from social engineering attacks. - **Real-time threat detection and response** — Detect And Stop Threats In Real Time - **Layered threat defense** — Protect Data With Multiple Layers Of Defense - **Social engineering protection** — Protect Users From Social Engineering Attacks ### [Apple Device Management and Support](https://www.the20msp.com/apple-partner/) *Service* Keep Apple devices secure, business-ready, and supported while simplifying management, sign-in, compliance, and IT costs. The 20 MSP provides managed services for business Macs, iPhones, and iPads, with certified Apple specialists handling procurement, setup, security, and support. The service includes device lifecycle planning, managed Apple IDs to keep company files with the company, and links to existing Microsoft or Google accounts for simpler sign-in. Businesses can also access 24/7/365 live-answer support, compliance assistance, and flat monthly pricing. - **Apple device support** — Get Help Around The Clock - **Apple device procurement and setup** — Prepare Devices For Business Use - **Apple device security** — Protect Business Apple Devices - **Apple device lifecycle planning** — Manage Devices From Purchase To Retirement - **Managed Apple IDs** — Keep Company Files With The Company - **Microsoft and Google account integration** — Simplify Apple Device Sign-In - **Apple device compliance support** — Support Regulatory Compliance - **Flat monthly pricing** — Simplify Monthly IT Budgeting - **Apple device access anywhere** — Work On Apple Devices Anywhere ### [Managed Print Services](https://www.the20msp.com/managed-print-services/) *Service* Optimize print operations, reduce printing costs, improve document workflows, and strengthen print security. The 20 MSP’s managed print services help organizations optimize their print ecosystem through a tailored printer management strategy. The service supports document workflows, print security, and printer fleet management, including toner replacement and repair. The company says its services can reduce printing and copy expenses by as much as 35% while improving efficiency and document output security. - **Print cost reduction** — Reduce Printing And Copy Expenses - **Print security** — Protect Printer-Stored Credentials And Data - **Printer fleet management** — Manage Printer Supplies And Repairs - **Cloud document workflows** — Connect Copier Workflows To Cloud Services - **Healthcare document workflows** — Streamline Medical Document Exchange - **QuickBooks document scanning** — Scan Invoices And Receipts Into QuickBooks ### [Microsoft 365 managed services](https://www.the20msp.com/microsoft-365/) *Service* Streamline workflows, improve collaboration, and help teams work productively from anywhere with managed Microsoft 365 services. The 20 MSP combines consulting, integration expertise, and managed services with Microsoft products to support business digital transformation. The service covers workflow streamlining, messaging and collaboration, custom application development, big data analytics, Azure application migration and management, and customer relationship management and business applications. Microsoft 365 tools also help users collaborate from anywhere and on any device, automate everyday processes, and store and share files with documents private by default. - **Business workflow automation** — Automate Everyday Workflows - **Microsoft consulting, integration, and managed services** — Manage Microsoft Technology - **Unified messaging and collaboration** — Connect People And Information - **Anywhere, any-device productivity** — Work Productively From Anywhere - **Cloud file storage and sharing** — Store And Share Files Securely - **Azure application migration and management** — Migrate And Manage Azure Applications - **Custom application development** — Develop Applications For Your Needs - **Big data analytics** — Access Big Data Analytics - **Customer relationship management and business applications** — Support Business Applications ## Sources - [The 20 MSP](https://the20msp.com) - [Managed IT Services](https://www.the20msp.com/mid/) - [Compliance as a Service](https://www.the20msp.com/compliance-as-a-service/) - [Cybersecurity Services](https://www.the20msp.com/cybersecurity/) - [Apple Device Management and Support](https://www.the20msp.com/apple-partner/) - [Managed Print Services](https://www.the20msp.com/managed-print-services/) - [Microsoft 365 managed services](https://www.the20msp.com/microsoft-365/)