{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/sutherlandglobal-com","markdownUrl":"https://nowen.ai/agents/sutherlandglobal-com.md","jsonUrl":"https://nowen.ai/agents/sutherlandglobal-com.json","name":"Sutherland","website":"https://www.sutherlandglobal.com","industry":"Business Process Outsourcing","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-07T00:07:51.609Z","summary":"Global services company delivering digital transformation and operations expertise.","description":"Sutherland is a global services company that helps organizations accelerate digital transformation and operational excellence. It combines strategy, data and analytics, artificial intelligence and automation, software engineering, cloud services, and digital experience design to improve performance and deliver better experiences for customers and employees across industries such as healthcare, financial services, retail, and technology. The company designs and operates processes, provides insights from data, and partners with clients to innovate and optimize both customer interactions and back-office operations.","mission":"To help organizations transform through data-driven insights, intelligent automation, and human-centered digital solutions that improve performance, client outcomes, and lasting relationships.","directory":{"industryName":"Business Process Outsourcing","agentCount":33,"indexable":true,"hubUrl":"https://nowen.ai/industry/business-process-outsourcing"},"aiReaderFamilies":["Anthropic","Amazon"],"advisorListingUrl":"https://haycion.com/advisors/sutherlandglobal-com","products":[{"name":"Business Process as a Service","type":"Service","url":"https://www.sutherlandglobal.com/services/business-process-services","summary":"Enhance business performance and create new keys for your business, workforce, and clients.","description":"A BPaaS offering that helps optimize operations and performance across the business, providing a suite of services including contact center, finance, healthcare, HR, insurance BPaaS, IoT+ as a Service, and Telco BPaaS.","pricing":{},"features":[{"name":"Healthcare BPaaS","value":"Enhances Patient Care","valueDescription":"Improves healthcare delivery through integrated systems, facilitating better patient management and engagement."},{"name":"Contact Center as a Service","value":"Streamline Customer Interactions","valueDescription":"Enables efficient and consistent customer support experiences, enhancing satisfaction and loyalty."},{"name":"Finance BPaaS","value":"Improves Financial Operations","valueDescription":"Enhances financial accuracy and compliance while streamlining operational costs."},{"name":"HR BPaaS","value":"Optimizes HR Functions","valueDescription":"Increases efficiency in HR processes, helping organizations manage talent effectively."},{"name":"Insurance BPaaS","value":"Enhances Claims Processing","valueDescription":"Enables faster, more accurate processing of insurance claims to improve customer satisfaction."},{"name":"IoT+ as a Service","value":"Facilitates Data-Driven Insights","valueDescription":"Unlocks the potential of IoT data to enhance operational efficiency and decision-making."},{"name":"Telco BPaaS","value":"Improves Telecom Operations","valueDescription":"Drives automation and efficiency in telecom processes, enhancing service delivery."}]},{"name":"Connected Intelligence","type":"Service","url":"https://www.sutherlandglobal.com/services/connected-intelligence","summary":"Enhance data utilization for strategic transformation and operational efficiency.","description":"Unlock the full potential of your data to operationalize transformation strategy.","pricing":{},"features":[{"name":"Data Engineering","value":"Build Scalable Solutions","valueDescription":"Create robust and flexible data architectures that enable seamless data handling, processing, and storage."},{"name":"Data Science","value":"Uncover 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and launch AI solutions effectively."},{"name":"Generative AI-Powered Tools and Platforms","value":"Utilize Generative AI Tools","valueDescription":"Empowers businesses with cutting-edge tools to create content, automate processes, and enhance customer interactions."},{"name":"AI Solution Development","value":"Develop Customized AI Solutions","valueDescription":"Engages with clients to design AI solutions tailored to specific business challenges, enhancing efficiency and accuracy."},{"name":"Ethical AI","value":"Promote Responsible AI Use","valueDescription":"Focuses on developing AI technologies that adhere to ethical standards, ensuring fairness and transparency."}]},{"name":"Digital Consulting","type":"Service","url":"https://www.sutherlandglobal.com/services/digital-consulting","summary":"Accelerate digital transformation to enhance business performance and customer engagement.","description":"Design and implement a digital transformation strategy that is agile, value-driven, and 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effectively."},{"name":"Ad Sales and Operations","value":"Streamline Ad Sales","valueDescription":"Improve efficiency and effectiveness in advertising sales and operations."},{"name":"Insight and Design Labs","value":"Leverage Data Insights","valueDescription":"Utilize analytics to drive meaningful design changes and improvements."}]},{"name":"Digital Engineering Services","type":"Service","url":"https://www.sutherlandglobal.com/services/digital-engineering","summary":"Enhance your digital transformation journey with tailored engineering services that leverage AI, automation, and cloud technologies.","description":"Accelerating your digital transformation journey through AI & Automation, connected intelligence, modernization, digital assurance, and cloud-enabled product engineering.","pricing":{},"features":[{"name":"AI & Automation","value":"Enhance Efficiency","valueDescription":"Utilizing AI-driven automation reduces manual tasks, leading to faster and more accurate 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