# SpectrumVoIP - Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company - Industry: Telecommunications - Market category: Business VoIP Services (https://nowen.ai/category/business-voip-services) - Also in: Managed IT Services - Delivery model: services - Website: https://spectrumvoip.com - Legal name: SpectrumVoIP, Inc. - AI agent profile: https://nowen.ai/agents/spectrumvoip-com - Front door on Boon: https://boon.ai/agents/spectrumvoip-com (Apply to SpectrumVoIP's partner program through Boon) - Updated: 2026-11-05 - Directory: one of 66 AI agents in Telecommunications (https://nowen.ai/industry/telecommunications); one of 32 AI agents in Business VoIP Services (https://nowen.ai/category/business-voip-services) - Read by AI assistants from: OpenAI, Perplexity, Meta, Amazon > SpectrumVoIP provides businesses with communication, connectivity, IT management, and security solutions supported by personalized service. SpectrumVoIP helps businesses communicate reliably and securely through integrated communication, connectivity, IT management, and security solutions. It serves organizations across a range of industries, tailoring systems to their operations and supporting them with setup, ongoing management, and 24/7 assistance from real people. The company emphasizes straightforward pricing, dependable service, and long-term customer partnerships. **Mission:** Business communication should be simple, secure, powerful, fairly priced and, most importantly, supported by real people. ## Products & Services ### [Business Phones (VoIP)](https://www.spectrumvoip.com/services/voip) *Service* Connect teams across locations and devices while managing calls, customer communications, and phone-system operations through one supported cloud service. SpectrumVoIP provides a cloud-based business phone system designed to streamline communication between teams and customers and work with existing setups. Plans include more than 50 calling and communication features, such as auto attendants, call queues, call forwarding, voicemail tools, and integrations with CRMs and business apps. Teams can manage users, permissions, call routes, reports, and settings through a central portal, and make calls from desk phones, computers, or mobile devices. The service includes system design, setup, configuration, training, and ongoing human support. Related add-ons and capabilities include Iris AI Receptionist, AI Sentiment & Transcription, emergency lines, business texting, Stratus Mobile, Contact Center, fax, and Number Reputation Management. - Categories: Business VoIP Services (https://nowen.ai/category/business-voip-services) - **Call routing and queue management** — Route Calls To The Right Teams - **Multi-device calling and communication** — Communicate Across Devices - **Setup, training, and ongoing support** — Simplify Setup With Expert Support - **Included features and flat-rate pricing** — Access Included Features At One Rate - **AI receptionist call handling** — Answer And Route Calls Around The Clock - **AI call transcription and analysis** — Turn Calls Into Searchable Insights - **Emergency calling and location identification** — Support Accurate Emergency Calling - **Business texting** — Manage Customer Texting From Business Numbers - **Contact center operations** — Manage Contact Center Calls And Performance - **Centralized system management and reporting** — Manage Phone Systems Centrally - **Voicemail management** — Manage Voicemail Across Channels - **Call recording and review** — Record Calls For Review And Training - **Scalable cloud phone system** — Scale Phone Service Across Locations - **Digital faxing** — Send And Manage Faxes Digitally - **Number reputation management** — Protect Business Number Reputation - **Business app integrations** — Connect Calls With Business Apps - **Call handling tools** — Handle Calls With Flexible Tools ### [Business Internet](https://www.spectrumvoip.com/services/internet) *Service* Choose business connectivity suited to your location and operational needs, with options for reliable performance and multi-location use. SpectrumVoIP offers business internet options designed for uptime, performance, and multi-location operations. Businesses can choose fixed wireless, shared fiber, dedicated fiber, or coax cable, depending on location and available infrastructure. SpectrumVoIP assesses connection options, helps size bandwidth and select hardware and configuration, then arranges professional installation and network optimization. Dedicated fiber includes symmetric speeds, guaranteed uptime, and a service level agreement. - **Multiple connection types** — Choose A Connection That Fits - **Dedicated fiber service level agreement** — Secure Dedicated Symmetric Connectivity - **Location and bandwidth assessment** — Match Connectivity To Your Needs - **Professional installation and network optimization** — Set Up And Optimize Your Network - **Multi-location connectivity** — Connect And Manage Multiple Locations - **Business-grade uptime and support** — Get Guaranteed Uptime And Priority Support - **Cellular backup assessment** — Evaluate LTE Backup Options ### [Managed IT Services](https://www.spectrumvoip.com/services/msp) *Service* Support employee productivity and technology security with proactive IT management, continuous monitoring, and flexible service plans. SpectrumVoIP’s managed IT services cover employee accounts, devices, servers, and networks, with 24/7 monitoring, proactive support, and predictable flat-rate pricing. Businesses can choose individual services or combine them in per-user and per-location bundles. The service includes IT assessment and onboarding, remote device support, and ongoing network and infrastructure management. Optional add-ons include security monitoring, backup and disaster recovery, and cellular failover. - Categories: Managed IT Services (https://nowen.ai/category/managed-it-services) - **Network management** — Keep Networks Connected And Protected - **Proactive monitoring and maintenance** — Address IT Issues Before Emergencies - **Security monitoring and automated defense** — Detect Threats And Improve Visibility - **Endpoint management** — Keep Devices Updated And Protected - **Flexible service plans** — Choose Coverage That Fits Your Business - **User and account management** — Manage Employee Accounts And Access - **Server management** — Monitor Servers And Prevent Downtime - **IT assessment and onboarding** — Prepare IT Around Business Needs - **Centralized service management** — Manage Services From One Place - **Backup, disaster recovery, and connectivity add-ons** — Extend Coverage With Optional Add-Ons ### [Business AI Cameras](https://www.spectrumvoip.com/services/business-cameras) *Service* Improve business security with AI threat detection, faster footage searches, and centralized visibility across locations. SpectrumVoIP’s commercial-grade business camera systems combine high-definition video with AI-powered surveillance, real-time threat detection, and centralized visibility. AI tools can filter false alerts and search footage by faces, events, and behaviors. Systems are designed for indoor and outdoor use, with camera options that vary in resolution, night vision, and storage. SpectrumVoIP assesses business requirements, selects and maps hardware, installs and configures equipment, and provides ongoing monitoring and support. Optional live human surveillance and add-ons such as access control are available. - **AI threat detection** — Detect Threats And Filter False Alarms - **AI video search** — Find Relevant Footage Faster - **Centralized multi-location management** — Manage Locations From One Dashboard - **HD camera options** — Choose Camera Coverage For Your Site - **Installation and configuration** — Deploy A Site-Fit Camera System - **Monitoring and ongoing support** — Maintain Coverage With Ongoing Support - **Vandal- and weather-resistant cameras** — Protect Cameras In Demanding Environments - **Video storage and retention** — Retain Footage Across Camera Options - **Sensor and system integrations** — Connect Sensor Data And Security Tools ### [Network Essentials](https://www.spectrumvoip.com/add-ons) *Service* Support reliable business connectivity with network equipment and automatic cellular failover during primary internet interruptions. Network Essentials is a business networking add-on that combines a QoS router, PoE switch, WiFi access point, and cellular failover. The cellular failover and backup internet capability monitors primary internet service and automatically reroutes traffic through a secure cellular connection when it detects a disruption or outage. It helps maintain access to critical systems, applications, and communications and integrates with existing network infrastructure without complex configuration or management. - **Cellular failover and backup internet** — Maintain Connectivity During Outages - **Business application and communication continuity** — Keep Critical Business Services Running - **Quality of service router** — Support Business Network Traffic - **Power over Ethernet switch** — Connect Network Devices - **Business WiFi access point** — Provide Business WiFi ## Sources - [SpectrumVoIP](https://spectrumvoip.com) - [Business Phones (VoIP)](https://www.spectrumvoip.com/services/voip) - [Business Internet](https://www.spectrumvoip.com/services/internet) - [Managed IT Services](https://www.spectrumvoip.com/services/msp) - [Business AI Cameras](https://www.spectrumvoip.com/services/business-cameras) - [Network Essentials](https://www.spectrumvoip.com/add-ons)