{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/spectrumvoip-com","markdownUrl":"https://nowen.ai/agents/spectrumvoip-com.md","jsonUrl":"https://nowen.ai/agents/spectrumvoip-com.json","name":"SpectrumVoIP","legalName":"SpectrumVoIP, Inc.","website":"https://spectrumvoip.com","industry":"Telecommunications","deliveryModel":"services","marketCategories":{"primary":{"name":"Business VoIP Services","url":"https://nowen.ai/category/business-voip-services"},"others":[{"name":"Managed IT Services","url":"https://nowen.ai/category/managed-it-services"}]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-05T04:18:24.551Z","summary":"SpectrumVoIP provides businesses with communication, connectivity, IT management, and security solutions supported by personalized service.","description":"SpectrumVoIP helps businesses communicate reliably and securely through integrated communication, connectivity, IT management, and security solutions. It serves organizations across a range of industries, tailoring systems to their operations and supporting them with setup, ongoing management, and 24/7 assistance from real people. The company emphasizes straightforward pricing, dependable service, and long-term customer partnerships.","mission":"Business communication should be simple, secure, powerful, fairly priced and, most importantly, supported by real people.","directory":{"industryName":"Telecommunications","agentCount":66,"indexable":true,"hubUrl":"https://nowen.ai/industry/telecommunications"},"categoryDirectory":{"name":"Business VoIP Services","agentCount":32,"indexable":true,"url":"https://nowen.ai/category/business-voip-services"},"aiReaderFamilies":["OpenAI","Perplexity","Meta","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/spectrumvoip-com","label":"Apply to SpectrumVoIP's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Business Phones (VoIP)","anchor":"product-business-phones-voip","type":"Service","url":"https://www.spectrumvoip.com/services/voip","summary":"Connect teams across locations and devices while managing calls, customer communications, and phone-system operations through one supported cloud service.","description":"SpectrumVoIP provides a cloud-based business phone system designed to streamline communication between teams and customers and work with existing setups. Plans include more than 50 calling and communication features, such as auto attendants, call queues, call forwarding, voicemail tools, and integrations with CRMs and business apps. Teams can manage users, permissions, call routes, reports, and settings through a central portal, and make calls from desk phones, computers, or mobile devices. The service includes system design, setup, configuration, training, and ongoing human support. Related add-ons and capabilities include Iris AI Receptionist, AI Sentiment & Transcription, emergency lines, business texting, Stratus Mobile, Contact Center, fax, and Number Reputation Management.","pricing":{},"features":[{"name":"Call routing and queue management","value":"Route Calls To The Right Teams","valueDescription":"Organize calls by department, agent skills, or schedule. Queue monitoring, wait-time announcements, callbacks, and alternate destinations help teams manage caller waits and distribute calls."},{"name":"Multi-device calling and communication","value":"Communicate Across Devices","valueDescription":"Use desk phones, computers, and mobile devices for business communications. Mobile calling displays the company number, helping protect employees’ personal numbers and maintain continuity across devices."},{"name":"Setup, training, and ongoing support","value":"Simplify Setup With Expert Support","valueDescription":"Get assistance with solution design, setup, configuration, and transition, followed by team training and ongoing support from human representatives."},{"name":"Included features and flat-rate pricing","value":"Access Included Features At One Rate","valueDescription":"Use included phone-system features without separate feature fees or locked features, with personal training and support included in the stated flat-rate plan."},{"name":"AI receptionist call handling","value":"Answer And Route Calls Around The Clock","valueDescription":"Answer callers day and night, handle concurrent calls, connect people to the right team member, schedule appointments, and send follow-up information. Customizable call behavior and supported languages help align the receptionist with business needs."},{"name":"AI call transcription and analysis","value":"Turn Calls Into Searchable Insights","valueDescription":"Review calls through transcripts, summaries, sentiment, topics, and speaker details. Searchable records support faster call review, coaching, trend identification, quality assurance, and compliance activities."},{"name":"Emergency calling and location identification","value":"Support Accurate Emergency Calling","valueDescription":"Provide dedicated emergency access with address mapping, routing, and prioritization to help responders receive accurate location information. Configuration and validation assistance supports use across buildings and sites."},{"name":"Business texting","value":"Manage Customer Texting From Business Numbers","valueDescription":"Text customers from eligible existing business numbers and manage conversations centrally. Plan-dependent tools support reminders, customer support, campaigns, automation, templates, and rich content sharing."},{"name":"Contact center operations","value":"Manage Contact Center Calls And Performance","valueDescription":"Route calls to suitable agents, organize service workflows, and monitor queues and team performance. Callback options and reporting help teams manage caller waits and improve operational visibility."},{"name":"Centralized system management and reporting","value":"Manage Phone Systems Centrally","valueDescription":"Configure system settings, user access, call flows, and devices from a central portal, with tools to review reports, call activity, and queue status."},{"name":"Voicemail management","value":"Manage Voicemail Across Channels","valueDescription":"Access and manage business voicemail from the phone system and mobile app, receive transcribed messages by email, and get notifications when new messages arrive."},{"name":"Call recording and review","value":"Record Calls For Review And Training","valueDescription":"Record and review conversations to support training, quality assurance, compliance requirements, and dispute resolution."},{"name":"Scalable cloud phone system","value":"Scale Phone Service Across Locations","valueDescription":"Manage a cloud phone system without on-site PBX hardware and add users, numbers, or locations as business needs change."},{"name":"Digital faxing","value":"Send And Manage Faxes Digitally","valueDescription":"Access faxes across digital channels, protect sensitive documents with encryption and access controls, and retrieve archived records. Available configurations include virtual faxing and an adapter for physical fax equipment."},{"name":"Number reputation management","value":"Protect Business Number Reputation","valueDescription":"Identify spam labels, track number health, and get assistance with carrier remediation and disputes. Recommendations and ongoing maintenance help support calling deliverability."},{"name":"Business app integrations","value":"Connect Calls With Business Apps","valueDescription":"Bring calling into supported business tools with click-to-call, caller information pop-ups, call logging, and pushed recordings."},{"name":"Call handling tools","value":"Handle Calls With Flexible Tools","valueDescription":"Use call forwarding, caller identification, shared lines, presence monitoring, intercom, paging, speed dial, and conferencing to support day-to-day business communication."}],"marketCategories":[{"name":"Business VoIP Services","url":"https://nowen.ai/category/business-voip-services"}]},{"name":"Business Internet","anchor":"product-business-internet","type":"Service","url":"https://www.spectrumvoip.com/services/internet","summary":"Choose business connectivity suited to your location and operational needs, with options for reliable performance and multi-location use.","description":"SpectrumVoIP offers business internet options designed for uptime, performance, and multi-location operations. Businesses can choose fixed wireless, shared fiber, dedicated fiber, or coax cable, depending on location and available infrastructure. SpectrumVoIP assesses connection options, helps size bandwidth and select hardware and configuration, then arranges professional installation and network optimization. Dedicated fiber includes symmetric speeds, guaranteed uptime, and a service level agreement.","pricing":{},"features":[{"name":"Multiple connection types","value":"Choose A Connection That Fits","valueDescription":"Select from four business internet types based on location, building infrastructure, and connection requirements."},{"name":"Dedicated fiber service level agreement","value":"Secure Dedicated Symmetric Connectivity","valueDescription":"Use a fiber line dedicated to the business, with symmetric speeds and uptime covered by a service level agreement."},{"name":"Location and bandwidth assessment","value":"Match Connectivity To Your Needs","valueDescription":"Get help identifying available connection options and choosing bandwidth, hardware, and configuration based on location and business requirements."},{"name":"Professional installation and network optimization","value":"Set Up And Optimize Your Network","valueDescription":"Certified technicians handle connection setup and network configuration, then optimize the network for performance."},{"name":"Multi-location connectivity","value":"Connect And Manage Multiple Locations","valueDescription":"Support connectivity across business locations, with the service comparison describing one account for multiple sites and options that can grow with the business."},{"name":"Business-grade uptime and support","value":"Get Guaranteed Uptime And Priority Support","valueDescription":"The business internet comparison identifies 99.9% guaranteed uptime and a priority business support team."},{"name":"Cellular backup assessment","value":"Evaluate LTE Backup Options","valueDescription":"Include LTE backup among the connection options considered during the location assessment."}]},{"name":"Managed IT Services","anchor":"product-managed-it-services","type":"Service","url":"https://www.spectrumvoip.com/services/msp","summary":"Support employee productivity and technology security with proactive IT management, continuous monitoring, and flexible service plans.","description":"SpectrumVoIP’s managed IT services cover employee accounts, devices, servers, and networks, with 24/7 monitoring, proactive support, and predictable flat-rate pricing. Businesses can choose individual services or combine them in per-user and per-location bundles. The service includes IT assessment and onboarding, remote device support, and ongoing network and infrastructure management. Optional add-ons include security monitoring, backup and disaster recovery, and cellular failover.","pricing":{},"features":[{"name":"Network management","value":"Keep Networks Connected And Protected","valueDescription":"Proactive network oversight provides visibility into infrastructure and performance, helps identify issues early, and supports connectivity and security across business locations."},{"name":"Proactive monitoring and maintenance","value":"Address IT Issues Before Emergencies","valueDescription":"Ongoing monitoring and maintenance are designed to identify and resolve issues early, helping businesses avoid technology-related interruptions."},{"name":"Security monitoring and automated defense","value":"Detect Threats And Improve Visibility","valueDescription":"Automated threat defense and optional continuous security monitoring help identify suspicious activity and potential risks, with alerts to support investigation."},{"name":"Endpoint management","value":"Keep Devices Updated And Protected","valueDescription":"Remote management of computer and laptop updates, security, and support helps teams keep devices running and get technical assistance."},{"name":"Flexible service plans","value":"Choose Coverage That Fits Your Business","valueDescription":"Select specific areas of IT management or combine services in per-user and per-location bundles, with predictable flat-rate pricing for bundled coverage."},{"name":"User and account management","value":"Manage Employee Accounts And Access","valueDescription":"Manage email, accounts, and access so employees have the tools and permissions they need, with staff changes handled as people join or leave."},{"name":"Server management","value":"Monitor Servers And Prevent Downtime","valueDescription":"Ongoing server monitoring, updates, and issue resolution help identify and address problems before they disrupt operations."},{"name":"IT assessment and onboarding","value":"Prepare IT Around Business Needs","valueDescription":"An assessment helps identify gaps and shape a plan; onboarding configures accounts, devices, and network equipment."},{"name":"Centralized service management","value":"Manage Services From One Place","valueDescription":"A central point for service management lets customers monitor performance, access support, and manage their account."},{"name":"Backup, disaster recovery, and connectivity add-ons","value":"Extend Coverage With Optional Add-Ons","valueDescription":"Add backup and disaster recovery, security monitoring, or cellular failover and backup internet to support additional security, recovery, and connectivity needs."}],"marketCategories":[{"name":"Managed IT Services","url":"https://nowen.ai/category/managed-it-services"}]},{"name":"Business AI Cameras","anchor":"product-business-ai-cameras","type":"Service","url":"https://www.spectrumvoip.com/services/business-cameras","summary":"Improve business security with AI threat detection, faster footage searches, and centralized visibility across locations.","description":"SpectrumVoIP’s commercial-grade business camera systems combine high-definition video with AI-powered surveillance, real-time threat detection, and centralized visibility. AI tools can filter false alerts and search footage by faces, events, and behaviors. Systems are designed for indoor and outdoor use, with camera options that vary in resolution, night vision, and storage. SpectrumVoIP assesses business requirements, selects and maps hardware, installs and configures equipment, and provides ongoing monitoring and support. Optional live human surveillance and add-ons such as access control are available.","pricing":{},"features":[{"name":"AI threat detection","value":"Detect Threats And Filter False Alarms","valueDescription":"Receive alerts for suspicious activity and visible firearms while AI filtering helps reduce false alarms."},{"name":"AI video search","value":"Find Relevant Footage Faster","valueDescription":"Search footage by faces, events, and behaviors to locate relevant video without reviewing recordings manually."},{"name":"Centralized multi-location management","value":"Manage Locations From One Dashboard","valueDescription":"View and manage camera systems across multiple sites from one centralized dashboard."},{"name":"HD camera options","value":"Choose Camera Coverage For Your Site","valueDescription":"Select camera options with different resolutions, fields of view, and night-vision ranges to suit the coverage needs of the environment."},{"name":"Installation and configuration","value":"Deploy A Site-Fit Camera System","valueDescription":"Get help assessing site requirements, selecting and mapping equipment, installing cameras, and configuring alerts, motion zones, and access controls."},{"name":"Monitoring and ongoing support","value":"Maintain Coverage With Ongoing Support","valueDescription":"Ongoing maintenance and support help keep the camera system operating, while optional live human surveillance can add after-hours monitoring."},{"name":"Vandal- and weather-resistant cameras","value":"Protect Cameras In Demanding Environments","valueDescription":"Vandal- and weather-resistant camera designs support surveillance where equipment may face harsh conditions or tampering."},{"name":"Video storage and retention","value":"Retain Footage Across Camera Options","valueDescription":"Choose camera and storage options with varying retention periods, including onboard storage and hosted solutions with up to two years of video storage."},{"name":"Sensor and system integrations","value":"Connect Sensor Data And Security Tools","valueDescription":"Pair video evidence with real-time data from the Rhombus Sensor Network. Optional integrations and add-ons, including access control, can extend the system."}]},{"name":"Network Essentials","anchor":"product-network-essentials","type":"Service","url":"https://www.spectrumvoip.com/add-ons","summary":"Support reliable business connectivity with network equipment and automatic cellular failover during primary internet interruptions.","description":"Network Essentials is a business networking add-on that combines a QoS router, PoE switch, WiFi access point, and cellular failover. The cellular failover and backup internet capability monitors primary internet service and automatically reroutes traffic through a secure cellular connection when it detects a disruption or outage. It helps maintain access to critical systems, applications, and communications and integrates with existing network infrastructure without complex configuration or management.","pricing":{},"features":[{"name":"Cellular failover and backup internet","value":"Maintain Connectivity During Outages","valueDescription":"Automatic traffic rerouting provides a cellular backup connection when primary internet service is disrupted, helping teams remain connected without manually changing networks."},{"name":"Business application and communication continuity","value":"Keep Critical Business Services Running","valueDescription":"Maintain connectivity during unexpected outages to help employees continue using business applications and communications."},{"name":"Quality of service router","value":"Support Business Network Traffic","valueDescription":"A QoS router is part of the business-grade networking equipment included in Network Essentials."},{"name":"Power over Ethernet switch","value":"Connect Network Devices","valueDescription":"A PoE switch is included as part of the business networking setup."},{"name":"Business WiFi access point","value":"Provide Business WiFi","valueDescription":"A WiFi access point is included to provide wireless connectivity as part of the business networking setup."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://spectrumvoip.com","text":"SpectrumVoIP"},{"url":"https://www.spectrumvoip.com/services/voip","text":"Business Phones (VoIP)"},{"url":"https://www.spectrumvoip.com/services/internet","text":"Business Internet"},{"url":"https://www.spectrumvoip.com/services/msp","text":"Managed IT Services"},{"url":"https://www.spectrumvoip.com/services/business-cameras","text":"Business AI Cameras"},{"url":"https://www.spectrumvoip.com/add-ons","text":"Network Essentials"}]}