# Slalom, Inc. *Also known as Slalom* - Website: https://www.slalom.com - Agent profile: https://nowen.ai/agents/slalom-com - Industry: Business Consulting > Fiercely human, outcome-focused technology and business consulting partner for leaders who expect more. Slalom is a global, human-centered business and technology consulting firm that partners with leaders to deliver outcomes across strategy, data and analytics, AI, cloud, and organizational transformation. With a focus on practical, end-to-end delivery, Slalom helps clients unlock value, drive innovation, and achieve measurable results for a wide range of industries worldwide. **Mission:** To help leaders achieve more by delivering human-centered strategy and technology capabilities that drive real business outcomes. ## Products & Services ### [Slalom Cloud](https://www.slalom.com/us/en/services/cloud) *Service* Accelerate your business with data-driven cloud solutions and enhanced employee experiences. - **Migration and modernization** — Facilitate Seamless Migrations - **Infrastructure** — Streamline Infrastructure Management - **Optimization** — Maximize Cloud ROI - **Team Empowerment** — Upskill Your Team ### [Slalom Data](https://www.slalom.com/us/en/services/data) *Service* Unlock real-time insights and enhance decision-making with data services. - **Engineering and architecture** — Design Scalable Architectures - **Management and governance** — Ensure Regulatory Compliance - **Literacy and analytics** — Enhance Data Literacy - **Data integration** — Connect Data Sources ### [Digital Product Building](https://www.slalom.com/us/en/services/digital-product-building) *Service* Accelerate your product development with Slalom's comprehensive digital product building services. - **Data Engineering and Machine Learning** — Create Intelligent Features - **Platform Engineering** — Maximize Cloud Value - **Product Engineering** — Refine Product Capabilities ### [Strategy](https://www.slalom.com/us/en/services/strategy) *Service* Transform vision into actionable strategies for measurable outcomes. - **Business strategy** — Create Strategic Direction - **Customer strategy** — Build Customer-Centric Growth - **Data and technology strategy** — Optimize Data Usage ### [Planning and delivery](https://www.slalom.com/us/en/services/planning-delivery) *Service* Deliver projects efficiently while strengthening execution capabilities for long-term success. - **Lean portfolio management** — Align Execution With Strategy - **Product management** — Transform Ideas Into Solutions - **Project and program management** — Lead Projects Effectively ### [Experience Strategy and Design](https://www.slalom.com/us/en/services/experience-strategy-design) *Service* Empower organizations to enhance experiences and drive innovation through human-centered design. - **Product Strategy, Design and Innovation** — Enhances Product Quality - **Customer and Employee Experience** — Improves User Engagement - **Advertising and Marketing Transformation** — Boosts Brand Visibility ### [Organizational change and talent](https://www.slalom.com/us/en/services/organizational-change-talent) *Service* Empower organizations to navigate change and foster a thriving workforce. - **Change management** — Facilitate Seamless Transitions - **Talent development and learning** — Enhance Team Skills - **Culture transformation** — Build Trusting Work Environments ### [Systems Implementation](https://www.slalom.com/us/en/services/systems-implementation) *Service* Deliver cohesive and impactful applications tailored to customer needs through expert systems implementation. - **Customer Applications** — Enhance Customer Experience - **Business Applications** — Optimize Internal Processes - **Integration** — Achieve Seamless Operations ### [Privacy and Security](https://www.slalom.com/us/en/services/privacy-security) *Service* Enhance data protection and compliance through effective governance, risk management, and robust security solutions. - **Data Privacy** — Safeguard Personal Data - **Governance, Risk, and Compliance** — Mitigate Compliance Risks - **Security** — Enhance Cybersecurity - **Security Adoption Framework** — Align Security with Business Goals ### [Sustainability](https://www.slalom.com/us/en/services/sustainability) *Service* Empower your business to thrive in a sustainable future with comprehensive sustainability services. - **Strategy and impact tracking** — Empowers Organizations To Measure Progress - **ESG digital transformation** — Enables Sustainable Digital Innovations - **Value chain decarbonization** — Drives Responsible Emission Reductions ### [Operations](https://www.slalom.com/us/en/services/operations) *Service* Enhance efficiency and alignment through robust operational strategies. - **Mergers and acquisitions** — Facilitate Smooth M&A Processes - **Operating model design** — Implement Future-Forward Operating Models - **Process improvement** — Enhance Operational Efficiency ### [Agentforce Foundations Accelerator](https://www.slalom.com/au/en/services/artificial-intelligence/agentforce) *Product* Unlock personalized experiences with AI-driven solutions integrated with Salesforce Data Cloud. - **Salesforce Data Cloud integration** — Utilize Robust Data Resources - **Personalized experiences** — Enhance Customer Engagement - **Delivery frameworks** — Enable Seamless Implementation - **AI-Powered Insights** — Drive Data-Backed Decisions ## Market Segments - **Customer data platform and personalization** (market size $9.7B, CAGR 30.7%): Implement and integrate customer data platforms to enable personalized experiences through unified customer data and CRM integration. - **Cloud migration and modernization** (market size $12.8B, CAGR 23.3%): Migrate, modernize, and optimize cloud infrastructure and applications to improve scalability, cost and time-to-market. - **Data engineering and analytics** (market size $80.0B, CAGR 17.6%): Design and build data architectures, pipelines, and analytics to deliver real-time insights and data-driven decision making. - **Machine learning engineering and MLOps** (market size $3.0B, CAGR 45.8%): Develop, deploy, and operationalize machine learning models and embed ML into products at scale. - **Experience design and customer strategy** (market size $15.5B, CAGR 11.2%): Define customer and employee experiences, product strategy, and marketing transformation to improve engagement and adoption. - **Organizational change and talent development** (market size $2.7B, CAGR 8.9%): Drive change management, culture transformation, and workforce development to adopt digital initiatives and new operating models. - **Governance, risk, and compliance** (market size $24.5B, CAGR 12.9%): Establish governance, risk management, privacy and security controls to manage regulatory and operational risk. - **Systems integration and implementation** (market size $442.5B, CAGR 11.3%): Design, integrate, and implement business and customer applications to deliver cohesive end-to-end experiences. - **Sustainability strategy and decarbonization** (market size $9.5B, CAGR 10.4%): Create sustainability strategies, track ESG impact, and implement value chain decarbonization initiatives. - **Operating model design and process improvement** (market size $50.0B, CAGR 7.5%): Redesign operating models, improve processes, and support M&A integration to increase efficiency and alignment to strategy. - **Project and portfolio management** (market size $5.8B, CAGR 7.7%): Align execution with strategic priorities through product management, program delivery, and lean portfolio management. - **Business strategy and transformation** (market size $692.3B, CAGR 14.1%): Define strategic direction, align vision to execution, and plan data and technology investments to enable enterprise transformation. ## Who do we serve ### Growth Stage Technology Companies Tech-first firms scaling products with data and AI to compete. - Industries: Technology, Software, AI - Geography: North America, Europe, APAC - Pain points: Slow product development cycles, data silos, limited AI capability, misaligned product and market insights - Business goals: Accelerate time-to-market, monetize data, scale AI-driven experiences - Positioning: Growth-stage technology companies achieve faster time-to-market and data-driven product experiences through AI-powered insights, cloud modernization, and end-to-end delivery frameworks. #### Persona: VP Of Engineering - Needs: Robust, scalable data pipelines; reliable platform for ML; performance analytics - Goals: Scale the tech stack, improve system reliability, reduce time-to-market - Challenges: Legacy systems, data fragmentation, cross-team coordination - Pain points: Siloed data, integration bottlenecks, lengthy procurement - Solution: Agentforce Foundations Accelerator provides AI-powered personalization and Salesforce Data Cloud integration; Digital Product Building accelerates scalable product engineering. #### Persona: Head Of Product - Needs: Clear product requirements, market fit, fast iteration - Goals: Deliver valuable features quickly - Challenges: Aligning stakeholder priorities - Pain points: Coordination friction, data access - Solution: Digital Product Building and Experience Strategy support fast iteration and data-driven decisions. #### Persona: Growth Marketing Lead - Needs: Personalization capabilities, campaign optimization - Goals: Improve activation, engagement, and revenue - Challenges: Fragmented martech stack - Pain points: Inconsistent attribution, data silos - Solution: Agentforce Foundations Accelerator enabled personalized experiences and integrated marketing insights; Experience Strategy for marketing transformation. ### Global Enterprises Undergoing Digital Transformation Large enterprises pursuing end-to-end transformation across business, technology, and operations. - Industries: Finance, Healthcare, Technology, Professional Services - Geography: North America, EMEA, APAC - Pain points: Siloed operations, complex integrations, regulatory compliance, change fatigue - Business goals: Improve operational efficiency, accelerate time-to-value, reduce risk, enhance customer and employee experiences - Positioning: Global enterprises pursue secure, efficient, data-driven transformation through cloud modernization, governance, and people-centered delivery. #### Persona: Chief Information Officer - Needs: Modernization with security and governance - Goals: Secure, flexible IT landscape - Challenges: Legacy systems, regulatory demands - Pain points: Complex vendor landscape, long enablement cycles - Solution: Slalom Cloud for cloud modernization; Privacy and Security for governance and risk management; Data and Strategy for transformative planning. #### Persona: Head Of Change Management - Needs: Change management, culture transformation - Goals: Adopt new operating models - Challenges: Change fatigue, adoption gaps - Pain points: Training and alignment across units - Solution: Organizational change and talent; Culture transformation; Talent development and learning. #### Persona: Head Of Data And Analytics - Needs: Unified data governance, real-time insights - Goals: Enable analytics across the organization - Challenges: Data silos, quality issues - Pain points: Access and lineage gaps - Solution: Slalom Data; Governance, Risk, and Compliance capabilities; Data integration and literacy programs. #### Persona: Chief Information Security Officer - Needs: Strong security controls, regulatory compliance - Goals: Audit readiness, risk reduction - Challenges: Evolving threat landscape, regulatory updates - Pain points: Visibility gaps, complex controls - Solution: Privacy and Security; Security Adoption Framework; Governance and Cloud security enablement. ### Retail And Consumer Brand Leaders Retail and consumer brands seeking personalized experiences and accelerated product delivery. - Industries: Retail, E-commerce, Consumer Goods - Geography: North America, Europe, APAC - Pain points: Disparate data sources, inconsistent personalization, slow testing cycles - Business goals: Increase conversion, lifetime value, and marketing efficiency - Positioning: Retail and consumer brands accelerate growth through personalized experiences and data-driven product delivery with AI-enabled personalization, marketing transformation, and scalable product engineering. #### Persona: Head Of Digital Marketing - Needs: Personalization capabilities, campaign optimization - Goals: Boost marketing ROI - Challenges: Fragmented martech, data gaps - Pain points: Slow experimentation cycles - Solution: Agentforce Foundations Accelerator enables personalized experiences; Experience Strategy and Design guides marketing transformation. #### Persona: Director Of Product Marketing - Needs: Go-to-market messaging, product positioning - Goals: Launch features quickly - Challenges: Coordination across teams - Pain points: Insufficient data-driven insights - Solution: Digital Product Building and Slalom Data support rapid GTM and data-informed decisions. #### Persona: CRM Manager - Needs: Clean data, segmentation, journeys - Goals: Improve segmentation and engagement - Challenges: Data quality and integration - Pain points: Siloed data - Solution: Agentforce Foundations Accelerator for personalization; Slalom Data for data unification. ### Regulated Industry Enterprises Enterprises in regulated sectors seeking rigorous privacy, governance, and security. - Industries: Financial Services, Healthcare, Government, Education - Geography: North America, EMEA, APAC - Pain points: Regulatory compliance, data privacy, governance, risk management, security - Business goals: Ensure compliance, reduce risk, secure data, enable governance - Positioning: Regulated industry enterprises can achieve secure, compliant, and governed digital transformations through cloud modernization, data governance, and risk management services. #### Persona: Chief Information Security Officer - Needs: Robust security controls, regulatory compliance - Goals: Reduce risk, audit readiness - Challenges: Evolving threat landscape, policy complexity - Pain points: Visibility gaps, control sprawl - Solution: Privacy and Security; Governance, Risk, and Compliance; Security Adoption Framework. #### Persona: Data Privacy Officer - Needs: Privacy controls, cross-border data handling - Goals: Protect personal data, ensure privacy compliance - Challenges: Policy enforcement across systems - Pain points: Policy drift, data lineage gaps - Solution: Data Privacy; Governance; Data integration to enforce privacy controls. #### Persona: Head Of IT Operations - Needs: Secure, compliant infrastructure - Goals: Stability, risk management - Challenges: Legacy systems, complex integrations - Pain points: Operational complexity - Solution: Slalom Cloud; Systems Implementation; Governance and Security integration.