{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/signalwire-com","markdownUrl":"https://nowen.ai/agents/signalwire-com.md","jsonUrl":"https://nowen.ai/agents/signalwire-com.json","name":"SignalWire","legalName":"SignalWire, Inc.","website":"https://signalwire.com","industry":"Cloud Communications","deliveryModel":"software","marketCategories":{"primary":{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"},"others":[]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-12T07:49:53.905Z","summary":"SignalWire provides programmable communications infrastructure for building and managing voice, messaging, video, and AI interactions.","description":"SignalWire provides communications infrastructure for developers and businesses building voice, messaging, video, and AI-enabled interactions. Its platform manages call state, routing, and lifecycle while allowing customers to define interaction logic in code. The company serves organizations seeking to build and operate communications applications with integrated network capabilities and tools for human and AI interactions.","mission":"Make communications programmable by providing a platform that owns interaction state and infrastructure, allowing developers to build and control communications experiences in code.","directory":{"industryName":"Cloud Communications","agentCount":54,"indexable":true,"hubUrl":"https://nowen.ai/industry/cloud-communications"},"categoryDirectory":{"name":"Communications Platform as a Service","agentCount":28,"indexable":true,"url":"https://nowen.ai/category/communications-platform-as-a-service"},"aiReaderFamilies":["OpenAI"],"products":[{"name":"SignalWire Programmable Unified Communications Platform","anchor":"product-signalwire-programmable-unified-communications-platform","type":"Platform","url":"https://signalwire.com/platform/programmable-unified-communications","summary":"Build and scale voice, messaging, video, fax, and AI experiences on shared programmable communications infrastructure.","description":"SignalWire brings voice, messaging, video, fax, and AI together under one control plane. The platform manages interaction state, lifecycle, and routing, while applications define behavior through code, APIs, declarative call flows, or SDKs. It supports real-time communications over PSTN, SIP, and WebRTC, along with messaging, video conferencing, fax, and AI and human-agent workflows. Developers can build and operate communications applications using SWML, REST APIs, and real-time SDKs. Voice capabilities include calling, IVR, routing, recording, transcription, conferencing, and audio streaming. Messaging supports SMS, MMS, RCS, and WhatsApp, with WhatsApp described as beta. Video supports programmable rooms, recording, and RTMP streaming. Fax supports programmatic sending and receiving.","pricing":{},"features":[{"name":"Native media engine and carrier network","value":"Build On Native Carrier-Grade Infrastructure","valueDescription":"Use voice and media capabilities on infrastructure operated by SignalWire, with native PSTN, SIP, and WebRTC connectivity."},{"name":"Stateful interaction management","value":"Keep Interaction State In One Place","valueDescription":"Rely on the platform to retain interaction state and context throughout a call, including when it is transferred."},{"name":"Programmable call control and routing","value":"Program Call Flows And Routing","valueDescription":"Define call handling, routing decisions, IVR behavior, queues, and transfers in application code or declarative flows."},{"name":"Governed AI agent workflows","value":"Govern Agent Actions With Code","valueDescription":"Set the steps an agent follows and the tools and data available at each step, while keeping authoritative decisions in application code."},{"name":"AI orchestration in the media engine","value":"Run AI Inside The Media Engine","valueDescription":"Use AI capabilities integrated with the communications media path rather than connecting calls to separate AI and orchestration services."},{"name":"Unified communications channels","value":"Unify Communications On One Platform","valueDescription":"Build voice, video, messaging, fax, and AI experiences through a common programmable platform."},{"name":"Programmatic fax","value":"Send And Receive Faxes Programmatically","valueDescription":"Integrate inbound and outbound fax workflows into applications through the API and compatible cXML controls."},{"name":"Video rooms and browser conferencing","value":"Create And Join Programmable Video Rooms","valueDescription":"Create rooms through APIs and connect browser participants for conferencing, screen sharing, and room-layout control."},{"name":"Context-preserving agent transfers","value":"Transfer Calls Without Losing Context","valueDescription":"Move an interaction between agents or to a human while preserving its history and context."},{"name":"Developer APIs and flow tools","value":"Build Flows With APIs And SDKs","valueDescription":"Use declarative call flows, REST APIs, or real-time SDKs to build and control communications behavior in application code."},{"name":"Agent tools and system integration","value":"Connect Agents To Your Systems","valueDescription":"Let agents retrieve current information and trigger application-defined actions while controlling which tools and data are available."},{"name":"Voice and text agent sessions","value":"Serve Voice And Text Conversations","valueDescription":"Reuse agent behavior and tools across supported voice and text channels instead of maintaining separate agent definitions."},{"name":"Programmable messaging channels","value":"Reach Customers Across Messaging Channels","valueDescription":"Send and receive messages across supported channels and use delivery and reply events in application workflows."},{"name":"Twilio-compatible API","value":"Reuse Twilio-Style Integration Code","valueDescription":"Move compatible applications to SignalWire by updating endpoints and credentials, with minimal code changes in many cases."},{"name":"Addressable subscriber and communications resources","value":"Address And Connect Communications Resources","valueDescription":"Reach subscribers and communications resources directly by address, then connect them through programmable workflows."},{"name":"Carrier-scale infrastructure and availability","value":"Scale Communications On Carrier-Grade Infrastructure","valueDescription":"Run communications workloads on infrastructure designed for carrier-scale traffic, with published service availability commitments."},{"name":"Speech and language processing","value":"Process Speech And Generate Responses","valueDescription":"Support spoken conversations with integrated speech recognition, model orchestration, and speech synthesis."},{"name":"Call observability and analytics","value":"Inspect Agent Activity And Outcomes","valueDescription":"Review live events and conversation reports to understand agent behavior, tool activity, and outcomes."},{"name":"Messaging number and campaign management","value":"Provision Numbers And Register Campaigns","valueDescription":"Set up messaging numbers and complete the applicable campaign registration or verification process."},{"name":"Secure video guest access","value":"Restrict Guest Access To Rooms","valueDescription":"Provide browser participants with credentials limited to the intended room while keeping the project API token on the server."},{"name":"Video recording and RTMP streaming","value":"Record And Stream Video Rooms","valueDescription":"Record video sessions and stream video rooms to an RTMP destination using available controls."},{"name":"Unified event visibility","value":"Track Communications In One Event Stream","valueDescription":"Review communications events and outcomes across platform channels in a unified operational view."},{"name":"Agent memory and retrieval","value":"Ground Agents In Your Data","valueDescription":"Connect agents to knowledge sources so they can retrieve information during conversations."},{"name":"Call recording and transcription","value":"Record And Transcribe Calls","valueDescription":"Capture calls and obtain transcriptions using the available recording and transcription capabilities."},{"name":"High-throughput communications","value":"Support High-Throughput Communications","valueDescription":"Use carrier-grade infrastructure and available capacity options for communications workloads, subject to applicable limits."},{"name":"Audio conferencing and streaming","value":"Add Conferencing And Audio Streaming","valueDescription":"Build conferencing and call-audio streaming or tapping into programmable voice applications."},{"name":"Call event notifications","value":"Track Call Outcomes","valueDescription":"Use call event notifications to monitor call results and trigger application actions."}],"marketCategories":[{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"}]},{"name":"Compatibility API","anchor":"product-compatibility-api","type":"Product","url":"https://signalwire.com/docs/compatibility-api","summary":"Move existing Twilio applications to SignalWire with minimal code changes while retaining compatible call and messaging workflows.","description":"SignalWire’s Compatibility API provides a migration path for applications built with Twilio’s TwiML, REST API, or helper libraries. It supports TwiML-compatible cXML instructions, REST endpoints, and client SDKs. Migration typically involves replacing credentials, changing the API endpoint when needed, and pointing phone number webhooks to SignalWire; existing TwiML/cXML response handlers work without modification. Supported capabilities include voice, messaging, fax, phone number management, and voice and messaging application configurations. AI is not supported in the Compatibility API.","pricing":{},"features":[{"name":"Twilio-compatible migration","value":"Migrate With Minimal Code Changes","valueDescription":"Keep much of an existing integration in place while moving it to SignalWire by replacing credentials, changing endpoints where applicable, and updating webhook URLs."},{"name":"Twilio-style REST API","value":"Reuse Existing REST Request Patterns","valueDescription":"Use familiar Twilio-style REST requests with SignalWire by changing credentials and, where applicable, the API base URL."},{"name":"cXML call control","value":"Reuse TwiML-Compatible Call Instructions","valueDescription":"Retain compatible XML instructions for call, message, and fax control, including existing TwiML/cXML response handlers."},{"name":"Compatibility client SDKs","value":"Build With Familiar Client Libraries","valueDescription":"Use compatibility helper libraries to generate cXML and make REST API calls in supported languages."},{"name":"Voice calling and control","value":"Manage Calls And Call Workflows","valueDescription":"Use supported voice features for inbound and outbound calls, call control, conferencing, queues, recordings, and transcriptions."},{"name":"Messaging and fax support","value":"Send Messages And Faxes","valueDescription":"Use compatible API features to send and receive SMS, MMS, and faxes, with status callbacks for messaging."},{"name":"Phone number management","value":"Purchase And Manage Phone Numbers","valueDescription":"Use compatible API features to purchase phone numbers and manage their configuration."},{"name":"Voice and messaging application management","value":"Manage Voice And Messaging Applications","valueDescription":"Configure and manage application settings for voice and messaging using supported API features."}],"marketCategories":[{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"}]},{"name":"SignalWire Markup Language (SWML)","anchor":"product-signalwire-markup-language-swml","type":"Product","url":"https://signalwire.com/docs/swml","summary":"Build customizable voice, messaging, and AI workflows using readable YAML or JSON, hosted on SignalWire or your own server.","description":"SWML is a declarative markup and scripting language for building communication applications in YAML or JSON. Its Calling and Messaging document types define instructions for voice-call flows, inbound SMS and MMS handling, routing, replies, and AI agent behavior. Scripts can be hosted by SignalWire, served from your own server, or generated with a Server SDK. SWML supports reusable sections, control flow, dynamic variable substitution, native AI and function integrations, and external API requests.","pricing":{},"features":[{"name":"Declarative flow definition","value":"Define Flows In YAML Or JSON","valueDescription":"Describe what SignalWire should do in a readable document rather than expressing the workflow as low-level application logic."},{"name":"Calling and messaging documents","value":"Build Voice And Messaging Workflows","valueDescription":"Define call handling and inbound text-message behavior within the same markup language."},{"name":"Call flow control","value":"Control Calls And Routing","valueDescription":"Specify call actions and organize routing logic in a single script, including branching and reusable sub-flows."},{"name":"AI agent configuration and functions","value":"Configure AI Agents And Tools","valueDescription":"Define agent behavior and tool access alongside call-flow instructions, and connect agents to application functions."},{"name":"Dynamic variable substitution","value":"Use Dynamic Data In Flows","valueDescription":"Reference call, message, and prior-step data in document values to tailor workflow behavior and responses."},{"name":"Flexible script deployment","value":"Deploy Scripts Your Way","valueDescription":"Choose hosted scripts, externally served instructions, or SDK-generated SWML to fit application development and operations."},{"name":"External API requests","value":"Reach External APIs From Flows","valueDescription":"Include API requests in communication workflows and define supported request and response handling in the SWML document."},{"name":"Schema-validated script editing","value":"Catch Script Errors Before Deployment","valueDescription":"Use editor assistance and schema validation while writing scripts to spot type mismatches before deployment."}],"marketCategories":[{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"}]},{"name":"Call Flow Builder","anchor":"product-call-flow-builder","type":"Product","url":"https://signalwire.com/docs/call-flow-builder","summary":"Create and manage voice applications visually without code, while retaining options for SWML and external API integrations.","description":"Call Flow Builder is a no-code visual tool in the SignalWire Dashboard for creating and managing voice applications. Its drag-and-drop canvas arranges call-flow nodes into branches and decision points, with configurable options such as audio files or text-to-speech prompts. Flows can integrate external APIs or use SWML; the Builder generates valid SWML and includes versioning to support testing different configurations.","pricing":{},"features":[{"name":"No-code call-flow creation","value":"Build Voice Applications Without Code","valueDescription":"Design call-handling logic in a visual tool rather than writing application code."},{"name":"Drag-and-drop flow editing","value":"Arrange And Connect Flow Nodes Visually","valueDescription":"Build and adjust a call flow on a canvas by positioning nodes and connecting them."},{"name":"Branching and decision points","value":"Create Branches And Decision Points","valueDescription":"Shape call handling into paths with multiple branches and decision points."},{"name":"External API and SWML integration","value":"Extend Flows With APIs And SWML","valueDescription":"Connect call-flow logic with external APIs or use generated SWML for additional control."},{"name":"Node configuration","value":"Configure Audio And Caller Prompts","valueDescription":"Set options for individual nodes, including audio files and text-to-speech prompts."},{"name":"Flow versioning and testing","value":"Version And Test Flow Configurations","valueDescription":"Keep versions of call-flow configurations to support testing different setups."}],"marketCategories":[{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"}]},{"name":"Browser SDK","anchor":"product-browser-sdk","type":"Product","url":"https://signalwire.com/docs/browser-sdk","summary":"Build browser-based voice, video, and chat experiences with custom interfaces or prebuilt calling components.","description":"SignalWire’s JavaScript SDK lets developers add voice calling, video calling, and chat to web applications. It supports custom WebRTC experiences or prebuilt calling components. Developers can manage calls and participants, camera and microphone access, and screen sharing.","pricing":{},"features":[{"name":"WebRTC voice and video calling","value":"Add Browser-Based Voice And Video Calling","valueDescription":"Build voice and video calling experiences directly into a website or web application using WebRTC."},{"name":"Real-time chat","value":"Add Real-Time Chat","valueDescription":"Give users a real-time chat experience within a website or application."},{"name":"Custom and prebuilt calling interfaces","value":"Build Or Embed Calling Interfaces","valueDescription":"Design a custom calling experience or use prebuilt components to add calling functionality."},{"name":"Call, participant, and device controls","value":"Manage Calls And Device Controls","valueDescription":"Control calls, participants, camera and microphone access, and screen sharing in browser-based experiences."}],"marketCategories":[{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"}]},{"name":"RELAY SDKs","anchor":"product-relay-sdks","type":"Product","url":"https://signalwire.com/docs/server-sdks/guides/relay-client","summary":"Control live calls and respond to communications events from application code using real-time WebSocket connections and SDKs.","description":"SignalWire RELAY SDKs let developers control calls programmatically through a persistent, event-driven WebSocket connection. The Relay client supports inbound and outbound calls and methods for answering, playing audio or text-to-speech, collecting caller input, recording, connecting or bridging calls, conferencing, and holding calls. It can also send and receive SMS and MMS, and start an AI agent session on a Relay-controlled call. SDKs are available in multiple programming languages, with the Relay client documented for Python and TypeScript.","pricing":{},"features":[{"name":"Real-time WebSocket call control","value":"Control Calls As They Happen","valueDescription":"Use a persistent WebSocket connection to receive events and direct live calls from application code."},{"name":"Inbound and outbound calling","value":"Handle Inbound And Outbound Calls","valueDescription":"Build call handling into applications, from answering incoming calls to initiating outbound calls."},{"name":"Programmable call actions","value":"Direct Call Actions From Code","valueDescription":"Build interactive call flows using SDK methods to play prompts, collect input, detect machines, and connect callers."},{"name":"SMS and MMS messaging","value":"Send Messages And Handle Replies","valueDescription":"Integrate SMS and MMS with call workflows by sending messages, receiving replies, and handling delivery results."},{"name":"Automatic WebSocket reconnection","value":"Reconnect Automatically After Disconnects","valueDescription":"Let the client re-establish its WebSocket connection after disconnection with increasing retry delays."},{"name":"Multiple programming languages","value":"Build With Your Preferred Language","valueDescription":"Choose from SDKs in multiple languages to integrate SignalWire capabilities into a backend application."},{"name":"Call recording and audio controls","value":"Manage Recording And Playback","valueDescription":"Control recordings and audio playback during calls, including pausing, resuming, and stopping these actions."},{"name":"Call bridging and conferencing","value":"Connect Calls And Join Conferences","valueDescription":"Route calls to other numbers, disconnect connections, or manage conference participation using call-control methods."},{"name":"Call context subscriptions","value":"Choose Which Calls Reach Your Client","valueDescription":"Subscribe to the call contexts your application handles, either at connection time or dynamically."},{"name":"AI sessions on Relay-controlled calls","value":"Add An AI Session To A Call","valueDescription":"Start an AI agent session on a Relay-controlled call and provide its prompt and language configuration."}],"marketCategories":[{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"}]},{"name":"Subscribers","anchor":"product-subscribers","type":"Product","url":"https://signalwire.com/docs/platform/subscribers","summary":"Give users, agents, and devices addressable identities with presence and multi-device reach.","description":"Subscribers are SignalWire platform resources that represent users and provide a foundation for user management. Each subscriber has a durable, addressable identity with its own addresses, presence, and multi-device reach. Applications can model users, agents, and devices as subscribers, with extensions, credentials, and routing rules, and address them directly.","pricing":{},"features":[{"name":"Addressable subscriber identity","value":"Address Users By A Stable ID","valueDescription":"Give each subscriber a durable identity that applications can address directly."},{"name":"Presence and multi-device reach","value":"Reach Users Across Their Devices","valueDescription":"Use a subscriber's presence and multiple addresses to represent how that identity can be reached across devices."},{"name":"Subscriber extensions, credentials, and routing rules","value":"Manage Extensions And Routing Rules","valueDescription":"Associate extensions, credentials, and routing rules with each subscriber identity."},{"name":"Subscriber-scoped API access","value":"Authorize Subscriber-Scoped API Requests","valueDescription":"Use a Subscriber Access Token to authenticate API requests that operate on an individual subscriber."}]},{"name":"Programmable SIP","anchor":"product-programmable-sip","type":"Product","url":"https://signalwire.com/segment/enterprise","summary":"Connect existing telephony to programmable call flows while retaining current infrastructure and carrier relationships.","description":"Programmable SIP provides full SIP-stack control for existing telephony without requiring a rip-and-replace. Connect existing PBX, SBC, or carrier infrastructure through SignalWire and adopt the platform incrementally while retaining current carrier relationships. SIP endpoints can be addressed and connected through declarative call flows, including sequential dialing with timeouts and fallback.","pricing":{},"features":[{"name":"Existing telephony integration","value":"Connect Existing Telephony","valueDescription":"Bring existing PBX, SBC, and carrier infrastructure into SignalWire without a full rip-and-replace."},{"name":"SIP-stack control","value":"Control The SIP Stack","valueDescription":"Program and manage SIP within the platform."},{"name":"SIP endpoint routing","value":"Route Calls Across SIP Endpoints","valueDescription":"Build call flows that reach SIP endpoints in sequence or route to other destinations with configurable timeouts and fallback behavior."},{"name":"SIP call-flow controls","value":"Program SIP Call Behavior","valueDescription":"Set call handling and routing behavior, including ring time and fallback order, and receive call outcome events."},{"name":"Custom SIP headers","value":"Set SIP-Level Metadata","valueDescription":"Add custom headers to outbound calls to provide SIP-level metadata for routing, tracing, and integration."}],"marketCategories":[{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"}]},{"name":"Dedicated Real-Time Regions","anchor":"product-dedicated-real-time-regions","type":"Product","url":"https://signalwire.com/segment/enterprise","summary":"Place communications infrastructure in a dedicated region to support compliance, data sovereignty, latency, and availability needs.","description":"Dedicated Real-Time Regions provide single-tenant infrastructure that can be pinned to a region for compliance, latency, and data-sovereignty requirements. The regions include a 99.99% availability guarantee for mission-critical workloads.","pricing":{},"features":[{"name":"Regional infrastructure placement","value":"Place Infrastructure In A Region","valueDescription":"Choose a region for infrastructure placement to meet regional compliance, latency, and data-sovereignty needs."},{"name":"Single-tenant infrastructure","value":"Use Dedicated Single-Tenant Infrastructure","valueDescription":"Run on dedicated, single-tenant infrastructure rather than shared infrastructure."},{"name":"99.99% availability guarantee","value":"Support Mission-Critical Availability","valueDescription":"Receive a 99.99% availability guarantee for mission-critical workloads deployed in Dedicated Real-Time Regions."}],"marketCategories":[{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"}]},{"name":"FreeSWITCH Advantage","anchor":"product-freeswitch-advantage","type":"Product","url":"https://signalwire.com/developers/freeswitch","summary":"Run an enterprise FreeSWITCH deployment on your infrastructure with commercial modules, expert support, patches, and an SLA.","description":"FreeSWITCH Advantage is SignalWire’s paid, self-hosted enterprise branch of FreeSWITCH. It includes commercial modules such as G.729A and answering machine detection, founder-level support, patches, and an SLA. Customers run the software on their own infrastructure.","pricing":{},"features":[{"name":"Founder-level support","value":"Get Founder-Level Support","valueDescription":"Receive founder-level commercial support for enterprise FreeSWITCH deployments."},{"name":"Commercial modules","value":"Access Commercial Telephony Modules","valueDescription":"Use commercial modules such as G.729A and answering machine detection within a self-hosted FreeSWITCH deployment."},{"name":"Patches and SLA","value":"Receive Patches And SLA Coverage","valueDescription":"Receive patches and service-level agreement coverage for the enterprise offering."},{"name":"Self-hosted deployment","value":"Run FreeSWITCH On Your Infrastructure","valueDescription":"Operate the FreeSWITCH deployment on your own infrastructure with the commercial modules and support associated with the Advantage edition."}]},{"name":"Professional Services","anchor":"product-professional-services","type":"Service","url":"https://signalwire.com/segment/enterprise","summary":"Get expert engineering help to scope, architect, and migrate SignalWire deployments.","description":"SignalWire Professional Services support enterprise deployments with engineers who scope and architect alongside customer teams. The service provides direct platform expertise and is available for assisted migrations.","pricing":{},"features":[{"name":"Deployment scoping and architecture","value":"Plan And Architect Your Deployment","valueDescription":"Work directly with SignalWire engineers to scope and architect a deployment alongside your team."},{"name":"Direct platform expertise","value":"Work With Platform Experts","valueDescription":"Engage engineers with direct SignalWire platform expertise for enterprise deployment work."},{"name":"Assisted migration","value":"Get Help Migrating To SignalWire","valueDescription":"Use Professional Services for assisted migration when moving communications workloads to SignalWire."}]},{"name":"SignalWire Support Plans","anchor":"product-signalwire-support-plans","type":"Service","url":"https://signalwire.com/pricing/support-plans","summary":"Choose support coverage with defined response commitments and dedicated assistance for mission-critical applications.","description":"SignalWire Support Plans offer Basic, Premium, and Enterprise coverage for customers at different stages of growth. Basic is free and includes email and community support. Premium costs 5% of monthly usage or a minimum of $1,200 per month and includes priority-based response SLAs and a customer success representative. Enterprise costs 8% of monthly usage or a minimum of $5,000 per month, with faster SLAs, 24/7 expert access, a named technical manager, a dedicated escalation hotline and Slack channel, and quarterly account reviews.","pricing":{},"features":[{"name":"Tiered support plans","value":"Choose Coverage That Fits Your Needs","valueDescription":"Select from free Basic support, Premium support with SLAs and a customer success representative, or Enterprise support with dedicated services."},{"name":"Priority-based response SLAs","value":"Set Clear Response-Time Expectations","valueDescription":"Defined targets by issue priority clarify when to expect a response, with Enterprise providing the shortest listed response targets."},{"name":"24/7 expert support","value":"Reach Experts Around The Clock","valueDescription":"Access expert assistance 24/7 through paid support plans, including coverage for mission-critical applications."},{"name":"Named technical manager","value":"Work With A Named Technical Manager","valueDescription":"Enterprise customers receive a named technical manager as part of their support coverage."},{"name":"Dedicated escalation channels","value":"Escalate Issues Through Dedicated Channels","valueDescription":"Use the Enterprise plan’s dedicated hotline and Slack channel to contact support."},{"name":"Quarterly account reviews","value":"Review Your Account Quarterly","valueDescription":"Enterprise customers receive a quarterly account review as part of their support plan."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://signalwire.com","text":"SignalWire"},{"url":"https://signalwire.com/platform/programmable-unified-communications","text":"SignalWire Programmable Unified Communications Platform"},{"url":"https://signalwire.com/docs/compatibility-api","text":"Compatibility API"},{"url":"https://signalwire.com/docs/swml","text":"SignalWire Markup Language (SWML)"},{"url":"https://signalwire.com/docs/call-flow-builder","text":"Call Flow Builder"},{"url":"https://signalwire.com/docs/browser-sdk","text":"Browser SDK"},{"url":"https://signalwire.com/docs/server-sdks/guides/relay-client","text":"RELAY SDKs"},{"url":"https://signalwire.com/docs/platform/subscribers","text":"Subscribers"},{"url":"https://signalwire.com/segment/enterprise","text":"Programmable SIP"},{"url":"https://signalwire.com/developers/freeswitch","text":"FreeSWITCH Advantage"},{"url":"https://signalwire.com/pricing/support-plans","text":"SignalWire Support Plans"}]}