{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/servicetitan-com","markdownUrl":"https://nowen.ai/agents/servicetitan-com.md","jsonUrl":"https://nowen.ai/agents/servicetitan-com.json","name":"ServiceTitan, Inc.","nickname":"ServiceTitan","website":"https://www.servicetitan.com","industry":"Field Service","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-07T00:01:33.718Z","summary":"Cloud-based software platform that helps contractors run operations more efficiently.","description":"ServiceTitan is a cloud-based software platform designed for residential and commercial contractors. It provides an integrated, end-to-end solution that helps trades businesses streamline operations, manage customer relationships, schedule and dispatch technicians, oversee projects, track inventory and equipment, automate service agreements, and simplify billing and payments. With a focus on improving efficiency, profitability, and customer experience, ServiceTitan serves a broad audience of field service professionals across various trades, empowering teams to operate more productively, reduce administrative overhead, and make data-driven decisions.","mission":"To empower trades businesses by delivering integrated software that streamlines operations, improves customer experiences, and drives sustainable growth and profitability.","directory":{"industryName":"Field Service","agentCount":45,"indexable":true,"hubUrl":"https://nowen.ai/industry/field-service"},"aiReaderFamilies":["Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/servicetitan-com","label":"Apply to ServiceTitan, Inc.'s partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"ServiceTitan","type":"Platform","url":"https://www.servicetitan.com/market/field-service-management-software","summary":"Enhances contractor efficiency by integrating sales, dispatch, and financial management in one platform.","description":"ServiceTitan is an all-in-one cloud-based platform for commercial and residential contractors, unifying sales, service, dispatch, inventory, and accounting to boost productivity, profitability, and customer experience.","pricing":{},"features":[{"name":"Dispatch and Scheduling","value":"Enhance Operational Efficiency","valueDescription":"Improve response times and resource allocation through intelligent scheduling and dispatching."},{"name":"Real-time Data Connectivity","value":"Enable Informed Decisions","valueDescription":"Facilitate instant access to data for better decision-making across the business."},{"name":"Unified Field-Service Platform","value":"Achieve Operational Cohesion","valueDescription":"Integrate all operations into a single platform, promoting efficiency and reducing redundancies."},{"name":"Opportunity Tracking","value":"Manage Sales Opportunities","valueDescription":"Maintain visibility on all deals to drive sales performance."},{"name":"Pipeline Management","value":"Visualize Sales Pipeline","valueDescription":"Quickly assess and prioritize leads for better conversion rates."},{"name":"Online Scheduling","value":"Empower Self-Service Scheduling","valueDescription":"Enable customers to schedule appointments at their convenience, streamlining operations and reducing admin workload."},{"name":"Fleet Pro","value":"Maximize Fleet Uptime","valueDescription":"Utilize GPS-based tracking to monitor your fleet's location, optimize routes, and enhance operational efficiency."},{"name":"GPS-based tracking","value":"Gain Real-Time Insights","valueDescription":"Utilize GPS-based tracking to monitor your fleet's location, optimize routes, and enhance operational efficiency."},{"name":"Scheduling Pro","value":"Book Anytime Online","valueDescription":"Empower customers to schedule services at their convenience without waiting for office hours."},{"name":"24/7 Online Booking","value":"Book Anytime Online","valueDescription":"Empower customers to schedule services at their convenience without waiting for office hours."},{"name":"Dispatch-Rule Aware Scheduling","value":"Sync Scheduling With Dispatch","valueDescription":"Automatically align technician availability and dispatch criteria to ensure optimal schedule management."},{"name":"Dispatch Pro","value":"Enhance Dispatch Efficiency","valueDescription":"Enable smart job assignments to boost revenue and efficiency with an all-in-one dispatcher tool."},{"name":"Smart Job Assignments","value":"Improve Response Times","valueDescription":"Automatically assign jobs based on technician location, skillset, and availability to enhance response times and customer satisfaction."},{"name":"CRM for Contractors","value":"Maximize Customer Relationships","valueDescription":"Streamline customer interactions and improve sales tracking with an integrated CRM system."},{"name":"Invoicing and Financial Reporting","value":"Simplify Financial Processes","valueDescription":"Automate billing processes to enhance cash flow and ensure accuracy in financial reporting."},{"name":"Field Reporting Software","value":"Gain Actionable Insights","valueDescription":"Leverage data analytics to improve service quality and operational effectiveness."},{"name":"Connected Quoting","value":"Streamline Quoting Process","valueDescription":"Generate and send quotes efficiently to reduce time delays in the sales cycle."},{"name":"Sales Intelligence Integration","value":"Leverage Data Insights","valueDescription":"Use analytics to inform sales strategies and decision-making."},{"name":"Property Intelligence","value":"Optimize Sales Targeting","valueDescription":"Identify high-value opportunities using comprehensive property data."},{"name":"Invoices Hub","value":"Simplify Payment Processes","valueDescription":"Allow customers to make payments and track invoices, increasing cash flow and customer satisfaction."},{"name":"Proactive maintenance","value":"Enhance Vehicle Longevity","valueDescription":"Implement proactive maintenance strategies that reduce unexpected downtime and extend vehicle lifespans."},{"name":"Real-Time Availability Updates","value":"Ensure Accurate Scheduling","valueDescription":"Keep customers informed of real-time updates on technician availability, promoting transparency and trust."},{"name":"Dispatch Optimization","value":"Maximize Resource Utilization","valueDescription":"Improved dispatching processes ensure the best technician is assigned to each job, leading to better service delivery and resource optimization."},{"name":"Inventory and Purchasing","value":"Streamline Inventory Management","valueDescription":"Manage and track inventory efficiently to avoid stock shortages and optimize supplies."},{"name":"Customer Experience Software","value":"Improve Customer Satisfaction","valueDescription":"Provide real-time updates and communication options to enhance overall customer experience."},{"name":"Activity Logging","value":"Track Every Interaction","valueDescription":"Ensure comprehensive engagement tracking to improve follow-up efforts."},{"name":"Convex Signals","value":"Identify Active Prospects","valueDescription":"Proactively reach out to potential customers based on their research behaviors."},{"name":"Equipment Data Visibility","value":"Access Equipment Data 24/7","valueDescription":"Provide customers with insights into their equipment and service history directly through the portal."},{"name":"Open Proposals","value":"Speed Up Approvals","valueDescription":"Facilitate quick decision-making for customers by allowing easy access to proposals."},{"name":"Automated reporting","value":"Access In-Depth Insights","valueDescription":"Utilize automated reporting features to track performance metrics, cost analyses, and operational efficiency over time."},{"name":"Customizable Booking Options","value":"Tailor Booking Experience","valueDescription":"Create tailored booking pathways for different job types, ensuring an efficient and user-friendly experience for customers."},{"name":"Automated Job Confirmations","value":"Reduce No-Shows","valueDescription":"Customers receive SMS confirmations, reducing no-show appointments and ensuring streamlined operations."},{"name":"Engagement Tools","value":"Enhance Prospect Engagement","valueDescription":"Improve workflow productivity by directly managing communications."},{"name":"Customer Portal","value":"Empower Self-Service Scheduling","valueDescription":"Enable customers to schedule appointments at their convenience, streamlining operations and reducing admin workload."},{"name":"Open Tasks Tracking","value":"Keep Customers Informed","valueDescription":"Notify customers about outstanding tasks and status updates for better engagement."},{"name":"Automated Appointment Reminders","value":"Reduce No-Shows","valueDescription":"Automatically send reminders to customers to confirm appointments, ensuring higher attendance rates."},{"name":"Real-Time Updates","value":"Maintain Communication","valueDescription":"Keep your dispatchers and technicians on the same page with real-time notifications and updates, ensuring efficient service delivery."},{"name":"Customer Support Access","value":"Enhance Customer Experience","valueDescription":"Provide quick resolutions to customer inquiries directly through the portal interface."}]}],"audiences":[{"title":"Residential And Commercial Contractors","description":"Mid-sized field service contractors serving homes and light commercial clients.","industries":["Home Services","General Contracting","Field Service"],"geography":"North America","painPoints":"High administrative overhead, scheduling conflicts, manual invoicing, and difficulty scaling","businessGoals":"Improve scheduling efficiency, increase on-time completions, reduce back-office workload, and enhance customer experience","positioningStatement":"A unified field service platform helps residential and commercial contractors streamline scheduling, dispatch, quotes, and billing to improve profitability and customer satisfaction."},{"title":"Multi-Location Field Service Companies","description":"Field service firms with multiple locations seeking centralized operations and fleet optimization.","industries":["Home Services","General Contracting","Field Service"],"geography":"North America","painPoints":"Coordinating across sites, maintaining data consistency, inventory across locations","businessGoals":"Scale operations, standardize processes, improve fleet utilization","positioningStatement":"A centralized field service platform coordinates dispatch, inventory, and billing across sites to boost efficiency and consistency."},{"title":"Maintenance Service Contractors","description":"Contractors focusing on recurring maintenance contracts and preventive maintenance.","industries":["Home Services","Facilities Management"],"geography":"North America","painPoints":"Managing recurring maintenance schedules, renewals, and profitability","businessGoals":"Increase contract renewals, optimize maintenance scheduling","positioningStatement":"A proactive service management platform optimizes maintenance scheduling, renewals, and technician utilization to maximize contract profitability."},{"title":"Digital-First Customer-Focused Contractors","description":"Contractors prioritizing online scheduling, self-service, and transparent communications.","industries":["Home Services","General Contracting"],"geography":"North America","painPoints":"Limited self-service, high call volume","businessGoals":"Improve customer experience, reduce phone support","positioningStatement":"A customer-centric platform enables online scheduling, transparent communications, and self-service payments to improve retention and experience."}],"segments":[{"name":"Field service management","description":"End-to-end management of field operations for commercial and residential contractors including work-order lifecycle, mobile technician coordination, service history, and performance reporting.","size":5.4,"cagr":12.5,"color":1,"productNames":["ServiceTitan"],"methodology":"Multiple recent industry reports place the global field service management (FSM) market in the mid‑$4–5.5 billion range for the mid‑2020s and forecast strong double‑digit expansion to 2030–2035. Forecast CAGRs across reputable providers cluster between ~10.7% and ~13.8%; a central estimate of ~12.5% reflects this consensus while acknowledging variation by forecast horizon and market definition (software vs. software+services, cloud vs. on‑premise).","citations":[{"url":"https://www.marketsandmarkets.com/Market-Reports/field-service-management-market-209977425.html","text":"from USD 5.10 billion in 2025 to USD 9.17 billion by 2030, reflecting a CAGR of 12.5%."},{"url":"https://www.fortunebusinessinsights.com/field-service-management-fsm-market-102215","text":"global field service management market size was USD 5.37 billion in 2025 and projected to reach USD 13.79 billion by 2034, CAGR 10.70%."},{"url":"https://www.grandviewresearch.com/industry-analysis/field-service-management-market","text":"the global field service management market size was valued at USD 4.43 billion in 2022 and is projected to reach USD 11.78 billion by 2030, CAGR 13.3%."},{"url":"https://www.persistencemarketresearch.com/market-research/field-service-management-industry.asp","text":"projected to rise from US$5.6 billion in 2026 to US$12.7 billion by 2033, with a CAGR of 12.4%."},{"url":"https://www.verdantix.com/client-portal/blog/field-service-management-software-market-will-hit-7.16-billion-dollars-by-2028-fuelled-by-productivity-enhancements-and-labour-shortage-mitigation","text":"the market will grow from $3.83 billion in 2022 to $7.16 billion in 2028, at a CAGR of 11.0%."}]},{"name":"Scheduling and dispatch optimization","description":"Automated and rule-aware scheduling, smart job assignment, real-time availability updates, and dispatch workflows to improve technician utilization and reduce travel and idle time.","color":2,"productNames":["ServiceTitan"]},{"name":"Fleet management and maintenance","description":"Vehicle and fleet visibility, GPS-based tracking, preventive maintenance scheduling, and maintenance reporting to maximize uptime and reduce operating costs.","color":3,"productNames":["ServiceTitan"]},{"name":"Contractor CRM and sales pipeline management","description":"Lead-to-close CRM capabilities tailored to contractors including connected quoting, opportunity tracking, pipeline management, and sales intelligence integration.","color":4,"productNames":["ServiceTitan"]},{"name":"Customer engagement and self-service","description":"Customer-facing booking and communications including 24/7 online scheduling, customer portal, automated confirmations and reminders, and real-time customer notifications.","color":5,"productNames":["ServiceTitan"]},{"name":"Back-office billing, inventory and financial reporting","description":"Centralized inventory and purchasing, invoicing, online payments, and automated financial and operational reporting to streamline accounting and multi-location back-office operations.","color":6,"productNames":["ServiceTitan"]}],"faq":[],"comparisons":[],"sources":[{"url":"https://www.servicetitan.com","text":"ServiceTitan, Inc."},{"url":"https://www.servicetitan.com/market/field-service-management-software","text":"ServiceTitan"},{"url":"https://www.marketsandmarkets.com/Market-Reports/field-service-management-market-209977425.html","text":"from USD 5.10 billion in 2025 to USD 9.17 billion by 2030, reflecting a CAGR of 12.5%."},{"url":"https://www.fortunebusinessinsights.com/field-service-management-fsm-market-102215","text":"global field service management market size was USD 5.37 billion in 2025 and projected to reach USD 13.79 billion by 2034, CAGR 10.70%."},{"url":"https://www.grandviewresearch.com/industry-analysis/field-service-management-market","text":"the global field service management market size was valued at USD 4.43 billion in 2022 and is projected to reach USD 11.78 billion by 2030, CAGR 13.3%."},{"url":"https://www.persistencemarketresearch.com/market-research/field-service-management-industry.asp","text":"projected to rise from US$5.6 billion in 2026 to US$12.7 billion by 2033, with a CAGR of 12.4%."},{"url":"https://www.verdantix.com/client-portal/blog/field-service-management-software-market-will-hit-7.16-billion-dollars-by-2028-fuelled-by-productivity-enhancements-and-labour-shortage-mitigation","text":"the market will grow from $3.83 billion in 2022 to $7.16 billion in 2028, at a CAGR of 11.0%."}]}