{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/servicepower-com","markdownUrl":"https://nowen.ai/agents/servicepower-com.md","jsonUrl":"https://nowen.ai/agents/servicepower-com.json","name":"ServicePower","website":"https://www.servicepower.com","industry":"Field Service","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-07T00:01:30.889Z","summary":"ServicePower is a global leader in field service management software, delivering exceptional customer experiences and operational efficiencies.","description":"ServicePower is a global leader in field service management software, focused on delivering exceptional customer experiences while driving meaningful operational efficiencies for organizations that manage field-based work. With more than 30 years in the industry, ServicePower helps enterprises plan, dispatch, and monitor field teams, providing visibility, compliance, and collaboration across mobile workers, suppliers, and customers. Trusted by organizations around the world, including GE Appliances, ServicePower enables consistent job execution, faster responses, and smarter scheduling without sacrificing quality. The company emphasizes a customer-centric approach, ensuring technicians have the right information, parts, and guidance to complete tasks right the first time. Its capabilities span scheduling optimization, contractor compliance, workforce management, data analytics, and integrations that connect field operations with back-office systems. ServicePower serves industries ranging from manufacturing and retail to home services and utilities, helping customers reduce truck rolls, improve first-time fix rates, and streamline experiences across the service journey. The mission is to empower teams to deliver reliable field service at scale, through intuitive software, strong partnerships, and a culture of innovation and service excellence.","mission":"To empower organizations to optimize field service operations by delivering reliable, data-driven solutions that improve service quality, speed, and transparency for both customers and teams.","directory":{"industryName":"Field Service","agentCount":45,"indexable":true,"hubUrl":"https://nowen.ai/industry/field-service"},"aiReaderFamilies":["Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/servicepower-com","label":"Apply to ServicePower's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Employed Workforce","type":"Solution","url":"https://www.servicepower.com/solutions/employed-workforce","summary":"Optimize field operations and enhance service delivery with a robust employed workforce management solution.","description":"A workforce management solution for employing field service staff, enabling planning, scheduling, and dispatch of employees to service jobs.","pricing":{},"features":[{"name":"Total Job Visibility","value":"Enhances Transparency","valueDescription":"Ensures all stakeholders have visibility throughout the job lifecycle, reducing confusion and improving communication."},{"name":"Improved Scheduling","value":"Maximizes Resource Utilization","valueDescription":"AI-driven scheduling ensures effective use of workforce resources, resulting in better job execution and customer satisfaction."},{"name":"Customer Self-Service","value":"Reduces Call Center Volume","valueDescription":"Enables customers to manage their appointments independently, leading to increased satisfaction and decreased reliance on customer support."},{"name":"Seamless Integration","value":"Streamlines Data Flow","valueDescription":"Connecting workforce management with back-office systems automates data sharing and enhances workflow efficiency."}]},{"name":"Contracted Workforce","type":"Solution","url":"https://www.servicepower.com/solutions/contracted-workforce","summary":"Streamline operations by managing contracted workforce seamlessly and improve service quality.","description":"A solution to manage contracted field workers, providing scalable staffing and governance for service operations.","pricing":{},"features":[{"name":"Automated Contractor Dispatch","value":"Automate Contractor Assignment","valueDescription":"This feature automatically ranks and assigns contractors based on your requirements, ensuring fast and reliable service delivery."},{"name":"Compliance Risk Mitigation","value":"Ensure Contractor Compliance","valueDescription":"Minimize risks by ensuring all contractors are vetted with current compliance checks, allowing your team to focus on core business activities."},{"name":"Quality Control","value":"Deliver Quality Service","valueDescription":"This feature ensures that only highly skilled contractors are allocated to service calls, enhancing customer satisfaction."},{"name":"Flexible Staffing","value":"Scale Workforce Flexibly","valueDescription":"Respond to seasonal hiring needs without delaying service delivery, ensuring you can manage demand effectively."},{"name":"Real-Time Updates","value":"Gain Job Visibility","valueDescription":"This feature provides a clear view of job status and contractor schedule, enhancing planning and quicker response times."},{"name":"Intuitive Software Integration","value":"Integrate Effortlessly","valueDescription":"This feature integrates with existing tools and systems to streamline operations from customer requests to job completion."}]},{"name":"Blended Workforce","type":"Solution","url":"https://www.servicepower.com/solutions/blended-workforce","summary":"Optimize staffing and enhance service quality with a blended workforce solution.","description":"A staffing solution that blends employed and contracted workers to cover demand, with governance and optimization features.","pricing":{},"features":[{"name":"Total Job Visibility","value":"Streamline Operations","valueDescription":"Enhance efficiency and accountability by providing real-time updates and insights into operational performance."},{"name":"Flexible Staffing","value":"Manage Seasonal Demand Efficiently","valueDescription":"By incorporating both employed and contracted workers, organizations can scale up their workforce during peak periods while maintaining service quality."},{"name":"Quality Control","value":"Ensure High Service Standards","valueDescription":"Maintain a consistent quality of service by closely monitoring all workforce actions through integrated governance mechanisms."}]},{"name":"PlusOne Solutions","type":"Solution","url":"https://www.servicepower.com/solutions/capability/plusone-solutions-contractor-compliance","summary":"Enhances contractor compliance for safer and more efficient workforce management.","description":"A compliance-oriented solution for contractor onboarding and compliance to ensure safety and regulatory standards.","pricing":{},"features":[{"name":"Compliance Tracking","value":"Ensures All Regulations Met","valueDescription":"Provides real-time insights and notifications, allowing organizations to maintain compliance and avoid potential penalties."},{"name":"Contractor Onboarding","value":"Simplifies Contractor Engagement","valueDescription":"Facilitates quick and efficient contractor engagement, ensuring that all necessary compliance checks are completed seamlessly."},{"name":"Risk Mitigation","value":"Reduces Operational Risks","valueDescription":"Enhances operational stability by proactively managing compliance risks, ensuring a safer work environment."},{"name":"Visibility and Control","value":"Improves Decision-Making","valueDescription":"Equips managers with the necessary tools to make informed decisions regarding contractor usage and compliance adherence."}]},{"name":"Vision AI","type":"Platform","url":"https://www.servicepower.com/solutions/capability/vision-ai","summary":"Enhance operational efficiency with AI-powered image analysis for field service management.","description":"An AI-powered platform that analyzes images to generate actionable insights for field service operations, enabling faster decisions and improved outcomes.","pricing":{},"features":[{"name":"Image Transformation","value":"Transform Images Into Insights","valueDescription":"Leverage AI technology to convert visual data into meaningful information, improving field operations efficiency and decision-making."},{"name":"Dispatch","value":"Automate Contractor Dispatch","valueDescription":"Enhance service delivery by automating the dispatch process, ensuring timely and efficient assignment of resources."},{"name":"Scheduling Optimization","value":"Optimize Field Schedules","valueDescription":"Utilize AI-driven insights to optimize scheduling based on technician availability, skills, and job requirements, ensuring efficiency and resource allocation."},{"name":"Analytics","value":"Boost Operational Efficiency","valueDescription":"Utilize advanced analytics to derive actionable insights on performance metrics, enhancing productivity and service quality."},{"name":"Mobile Access","value":"Empower Field Workers","valueDescription":"Provide instant access to job details and customer information for field technicians, improving service speed and customer satisfaction."},{"name":"Contractor Compliance","value":"Ensure Compliance Effortlessly","valueDescription":"Streamline contractor operations by maintaining compliance documentation, mitigating risks, and ensuring high-quality service delivery."}]},{"name":"Managed Services","type":"Service","url":"https://www.servicepower.com/managed-services","summary":"Streamline field service operations and enhance customer experiences with comprehensive management solutions.","description":"A service offering providing end-to-end management of field service operations, including workforce management and customer care.","pricing":{},"features":[{"name":"AI-Powered Scheduling","value":"Automate Schedule Optimization","valueDescription":"Eliminate manual scheduling errors and improve response times with automated, intelligent scheduling solutions."},{"name":"Workforce Management","value":"Optimize Workforce Utilization","valueDescription":"Maximize the efficiency and effectiveness of your workforce, ensuring that the right resources are consistently deployed to meet customer needs."},{"name":"Customer Care Management","value":"Deliver Exceptional Customer Support","valueDescription":"Provide seamless communication and support to customers throughout the service journey, improving satisfaction and loyalty."},{"name":"Data Analytics and Reporting","value":"Drive Data-Informed Decisions","valueDescription":"Enhance operational efficiency and service quality with data-driven insights that support strategic decisions."}]},{"name":"PlusOne Solutions APIs","type":"Platform","url":"https://www.servicepower.com/plusone-solutions-api","summary":"Streamline field service operations with seamless API integration.","description":"APIs exposing PlusOne Solutions capabilities for integration with customers' systems.","pricing":{},"features":[{"name":"Seamless Job Visibility","value":"Gain Total Job Visibility","valueDescription":"Monitor every job in real time, empowering teams to deliver prompt and accurate service, enhancing customer satisfaction."},{"name":"Multi-layered Compliance Data Integration","value":"Integrate Compliance Data","valueDescription":"Enhance operational visibility by seamlessly integrating multi-layered compliance data, ensuring accurate reporting and improved compliance across your organization."},{"name":"Real-Time Updates","value":"Receive Instant Updates","valueDescription":"Keep your teams informed with real-time updates, enhancing communication and reducing delays throughout the service process."},{"name":"Automated Dispatching","value":"Utilize Automated Dispatching","valueDescription":"Optimize resource allocation and routing by automatically dispatching tasks to the right personnel based on specific job requirements."},{"name":"User-Friendly Management Interface","value":"Manage Integrations Easily","valueDescription":"Simplify the management of API integrations, making it accessible for users without extensive technical expertise."}]},{"name":"ServicePower HUB","type":"Platform","url":"https://www.servicepower.com/servicepower-hub","summary":"Streamline warranty and COD job management with a unified back-office platform.","description":"Back-office platform for warranty and COD jobs that consolidates operations on a single, easy-to-use platform (free).","pricing":{},"features":[{"name":"Centralized Job Management","value":"Centralize Job Management","valueDescription":"Eliminate the hassle of multiple platforms by consolidating job management into one easy-to-use interface, enabling real-time updates and visibility."},{"name":"Real-Time Job Tracking","value":"Track Jobs Live","valueDescription":"Improve communication with field teams and customers by providing live updates on job statuses, helping to manage expectations and satisfaction."},{"name":"Free Platform Access","value":"Access For Free","valueDescription":"Leverage a comprehensive platform without incurring additional costs, allowing for greater investment in service quality."},{"name":"Comprehensive Back-Office Functionality","value":"Utilize Comprehensive Tools","valueDescription":"Seamlessly integrate various back-office functions into workflow, enhancing coordination and reducing administrative burden."},{"name":"Enhanced Reporting Capabilities","value":"Generate Insightful Reports","valueDescription":"Use data analytics to drive decisions and optimize field service processes based on comprehensive performance insights."}]},{"name":"ServicePower Premier Network","type":"Platform","url":"https://www.servicepower.com/sppn","summary":"Connects Skilled Contractors With Industry-Leading Clients for Enhanced Service Delivery.","description":"The ServicePower Premier Network (SPPN) connects over 2,000 highly skilled vetted contractors and service companies, enabling seamless collaboration across field service management.","pricing":{},"features":[{"name":"Network of Vetted Contractors","value":"Ensures High-Quality Service Delivery","valueDescription":"With a vast network, customers can trust that their service requirements are met by qualified and experienced technicians, resulting in improved customer satisfaction and trust."},{"name":"Collaboration with Clients","value":"Facilitates Direct Client Interaction","valueDescription":"This fosters a responsive service environment, allowing for adjustments and improvements based on direct client feedback and requirements."},{"name":"Cost-Free Membership","value":"No Cost to Join","valueDescription":"Service providers can leverage the network without financial burden, gaining immediate access to job opportunities while enhancing their service capabilities."}]}],"audiences":[],"segments":[{"name":"Field service management","description":"Core capabilities to plan, dispatch, monitor, and manage end-to-end field operations including job visibility, back-office integration, and customer self-service.","color":1,"productNames":["Employed Workforce","Managed Services","Blended Workforce","ServicePower HUB"]},{"name":"Contractor management and compliance","description":"Capabilities to onboard, vet, manage, and ensure regulatory compliance for contracted and third‑party field workers, including credential tracking and network vetting.","color":2,"productNames":["Contracted Workforce","PlusOne Solutions","PlusOne Solutions APIs","ServicePower Premier Network","Blended Workforce"]},{"name":"Scheduling and dispatch 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related operational workflows.","color":6,"productNames":["ServicePower HUB","Managed Services"]}],"faq":[],"comparisons":[],"sources":[{"url":"https://www.servicepower.com","text":"ServicePower"},{"url":"https://www.servicepower.com/solutions/employed-workforce","text":"Employed Workforce"},{"url":"https://www.servicepower.com/solutions/contracted-workforce","text":"Contracted Workforce"},{"url":"https://www.servicepower.com/solutions/blended-workforce","text":"Blended Workforce"},{"url":"https://www.servicepower.com/solutions/capability/plusone-solutions-contractor-compliance","text":"PlusOne Solutions"},{"url":"https://www.servicepower.com/solutions/capability/vision-ai","text":"Vision AI"},{"url":"https://www.servicepower.com/managed-services","text":"Managed Services"},{"url":"https://www.servicepower.com/plusone-solutions-api","text":"PlusOne Solutions APIs"},{"url":"https://www.servicepower.com/servicepower-hub","text":"ServicePower HUB"},{"url":"https://www.servicepower.com/sppn","text":"ServicePower Premier Network"}]}