{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/servicem8-com","markdownUrl":"https://nowen.ai/agents/servicem8-com.md","jsonUrl":"https://nowen.ai/agents/servicem8-com.json","name":"ServiceM8 Pty Ltd","nickname":"ServiceM8","website":"https://www.servicem8.com","location":"Darwin, NT, Australia","address":{"city":"Darwin","state":"NT","country":"Australia"},"industry":"Field Service","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-07T00:01:29.707Z","summary":"Global provider of smart job management software helping small trades and service businesses run efficiently.","description":"ServiceM8 Pty Ltd provides smart job management software that helps small trade and service businesses run more organized, productive, and professional operations. The company emphasizes a product-driven approach and a focus on customer success, serving thousands of businesses in 40+ countries and enabling teams to manage jobs, scheduling, quotes, invoices, assets, and on-site communications to thrive.","mission":"We exist to help small businesses thrive by delivering practical, easy-to-use job management software that supports growth and customer success.","directory":{"industryName":"Field Service","agentCount":45,"indexable":true,"hubUrl":"https://nowen.ai/industry/field-service"},"aiReaderFamilies":["Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/servicem8-com","label":"Apply to ServiceM8 Pty Ltd's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"ServiceM8","type":"Platform","url":"https://www.servicem8.com/","summary":"Streamline your trade and service business operations with an all-in-one job management platform.","description":"ServiceM8 is a smart job management platform for trades and service businesses. It provides an all-in-one cloud app to manage jobs, scheduling, quotes, invoices, payments, asset management, forms, and client communications from on the job site. With mobile-first design, it supports on-site note taking, photo and video capture, electronic forms, online bookings, and real-time updates. The platform integrates with leading accounting packages and supports add-ons and API connections to tailor workflows, automate admin, and help small businesses win more work and provide great service.","pricing":{},"features":[{"name":"Job Management","value":"Manage Jobs Smoothly","valueDescription":"Track every job detail in one place, ensuring better communication and effective service delivery."},{"name":"Scheduling","value":"Optimize Staff Schedules","valueDescription":"Effectively assign tasks to maximize efficiency and ensure timely service delivery without overbooking resources."},{"name":"Integrations","value":"Seamlessly Integrate Platforms","valueDescription":"Ensure data consistency across platforms, minimizing admin time and streamlining processes through various integrations."},{"name":"Invoice Payments","value":"Facilitate Quick Payments","valueDescription":"Make it easy for clients to pay you instantly, enhancing cash flow and convenience for your customers."},{"name":"Quoting & Invoicing","value":"Generate Accurate Quotes Fast","valueDescription":"Speed up your quoting and invoicing processes, helping to convert more leads and ensure timely payments."},{"name":"Tap to Pay on iPhone","value":"Accept Contactless Payments","valueDescription":"Facilitate seamless payment experiences by allowing secure, swift transactions through digital wallets and cards."},{"name":"Asset Management","value":"Track Assets Efficiently","valueDescription":"Manage and document assets, ensuring easier servicing and access to historical data for improved workflow."},{"name":"Electronic Forms","value":"Streamline Form Management","valueDescription":"Reduce paperwork by using digital forms that streamline data capture and reporting directly on-site."},{"name":"ServiceM8 Phone","value":"Streamline Client Communications","valueDescription":"Enhance customer service by integrating phone communications directly with job details and client interactions."},{"name":"Online Booking","value":"Enable 24/7 Booking","valueDescription":"Allow customers to book services at their convenience, improving conversion rates and customer satisfaction."},{"name":"Security","value":"Ensure Data Protection","valueDescription":"Utilize robust security measures to safeguard sensitive business and customer information against unauthorized access."},{"name":"Knowledge","value":"Share Best Practices","valueDescription":"Use the knowledge base to empower your team with easy access to crucial operational insights and information."},{"name":"Reports","value":"Access Key Insights","valueDescription":"Gain visibility into your operations with customizable reports that inform decision-making and strategic planning."},{"name":"Support","value":"Access Learning Materials","valueDescription":"Ensure users are well supported with resources that enhance their understanding and use of ServiceM8 features."}]}],"audiences":[],"segments":[{"name":"Field service management","description":"End-to-end capabilities to create, track and complete jobs for trade and service SMBs, including job lifecycle, mobile onsite capture, quoting, invoicing and reporting.","color":1,"productNames":["ServiceM8"]},{"name":"Workforce scheduling and dispatch","description":"Smart staff scheduling and dispatch that optimizes assignments by availability, travel time and real-time updates to improve utilisation and response times.","color":2,"productNames":["ServiceM8"]},{"name":"Asset management and maintenance","description":"Track, locate and service customer assets with records, QR codes, service history, AR location and asset reporting for preventive and on-demand maintenance.","color":3,"productNames":["ServiceM8"]},{"name":"Payments and invoicing","description":"Invoicing and payment acceptance for field businesses, including on-site contactless payments, online payments, quote acceptance and payment reconciliation.","color":4,"productNames":["ServiceM8"]},{"name":"Digital forms and compliance","description":"Capture structured on-site data via electronic forms, checklists and PDF exports to standardize procedures, support compliance and generate audit trails.","color":5,"productNames":["ServiceM8"]},{"name":"Online booking and customer self-service","description":"Customer-facing booking and scheduling capabilities that enable pricing, availability display and 24/7 self-service bookings to convert leads and reduce admin.","color":6,"productNames":["ServiceM8"]},{"name":"Accounting integrations and workflow automation","description":"Bi-directional integrations and open APIs to sync jobs, quotes and invoices with accounting platforms and automation tools for streamlined back-office workflows.","color":7,"productNames":["ServiceM8"]}],"faq":[],"comparisons":[],"sources":[{"url":"https://www.servicem8.com","text":"ServiceM8 Pty Ltd"},{"url":"https://www.servicem8.com/","text":"ServiceM8"}]}