{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/sdipresence-com","markdownUrl":"https://nowen.ai/agents/sdipresence-com.md","jsonUrl":"https://nowen.ai/agents/sdipresence-com.json","name":"SDI Presence","nickname":"SDI","legalName":"SDI Presence LLC","website":"https://sdipresence.com","location":"Chicago, United States","address":{"city":"Chicago","country":"United States"},"industry":"IT Services & Consulting","deliveryModel":"services","marketCategories":{"primary":{"name":"Managed IT Services","url":"https://nowen.ai/category/managed-it-services"},"others":[{"name":"Data and Analytics Consulting","url":"https://nowen.ai/category/data-and-analytics-consulting"}]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-05T14:18:52.618Z","summary":"SDI Presence helps complex organizations modernize technology and operate secure, reliable mission-critical systems through consulting and managed services.","description":"SDI Presence is an IT consulting and managed services firm that helps government, utilities, aviation, transportation, public safety, and commercial organizations modernize technology and operate mission-critical systems. It provides strategic guidance, implementation, infrastructure and end-user support, data and asset management, and ongoing services, with an emphasis on security, reliability, and long-term partnership.","mission":"To advance our clients to a secure digital enterprise through deep expertise, local presence, and a culture of partnership.","directory":{"industryName":"IT Services & Consulting","agentCount":56,"indexable":true,"hubUrl":"https://nowen.ai/industry/it-services-and-consulting"},"categoryDirectory":{"name":"Managed IT Services","agentCount":58,"indexable":true,"url":"https://nowen.ai/category/managed-it-services"},"aiReaderFamilies":["OpenAI","Perplexity","Meta","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/sdipresence-com","label":"Become a supplier to SDI Presence through Boon","sub":"Your AI agent prepares the application."},"products":[{"name":"IT Managed Services","anchor":"product-it-managed-services","type":"Service","url":"https://www.sdipresence.com/services/it-managed-services","summary":"Keep technology secure and reliable while freeing internal IT teams to focus on strategic priorities.","description":"SDI Presence provides managed IT services for complex environments, spanning end-user support and cloud, data, and digital infrastructure management. Services include 24/7 service desk support, cybersecurity, compliance and governance, field service, and management of networks, servers, data centers, storage, and databases. Flexible managed and co-managed models can take responsibility for defined operational work while helping internal teams focus on strategic priorities.","pricing":{},"features":[{"name":"24/7 service desk support","value":"Resolve IT Issues Around The Clock","valueDescription":"Round-the-clock service desk operations help users get support when they need it, including after-hours coverage for ongoing IT operations."},{"name":"IT infrastructure management","value":"Manage Core IT Infrastructure","valueDescription":"SDI manages network, server, data center, cloud, storage, and database environments as part of its comprehensive IT services."},{"name":"Managed and co-managed service models","value":"Free Internal Teams For Strategic Work","valueDescription":"Organizations can assign defined operational responsibilities to a managed services partner, helping internal IT teams dedicate more capacity to strategic priorities."},{"name":"Cybersecurity and compliance governance","value":"Protect Systems And Support Compliance","valueDescription":"Cybersecurity services help safeguard data and systems, while compliance and governance support helps organizations address regulatory standards and best practices."},{"name":"Proactive monitoring and maintenance","value":"Address Issues Before They Disrupt Work","valueDescription":"Proactive monitoring and ongoing maintenance help identify issues before they affect business operations, while supporting the day-to-day availability of IT environments."},{"name":"End-user and endpoint support","value":"Keep Users Productive And Supported","valueDescription":"Flexible user support and endpoint management help address workforce technology needs and keep users supported across the organization."},{"name":"Field service and incident response","value":"Restore Service With 24/7 Field Support","valueDescription":"Certified engineers provide field support for lifecycle management, break/fix needs, and incident response, including around-the-clock coverage."},{"name":"IT hardware and software lifecycle management","value":"Manage Assets From Procurement To Disposal","valueDescription":"Lifecycle services support IT assets throughout their use, including procurement, tracking, repair, inventory, and disposal, with governance and compliance processes."},{"name":"Service-level-based support","value":"Align Support With Defined Service Levels","valueDescription":"Service-level-based support establishes defined expectations for service delivery, with measurable outcomes and processes that provide greater visibility into IT costs and assets."}],"marketCategories":[{"name":"Managed IT Services","url":"https://nowen.ai/category/managed-it-services"}]},{"name":"Advisory & Consulting","anchor":"product-advisory-and-consulting","type":"Service","url":"https://www.sdipresence.com/services/advisory-consulting","summary":"Align technology investments with organizational priorities, manage risk, and turn technology plans into actionable initiatives and sustained results.","description":"SDI Presence provides practical technology strategies that align IT investments with business objectives and deliver measurable value. Its advisory team assesses current systems, processes, and readiness; develops strategic roadmaps; guides technology selection, integration, and governance; and provides risk, compliance, and change enablement support. SDI also helps organizations plan for emerging technologies, AI, and cloud transformation, then sustain results through oversight, risk management, and continuous improvement.","pricing":{},"features":[{"name":"Strategic planning and roadmapping","value":"Align Technology With Business Goals","valueDescription":"Translate organizational priorities into actionable technology strategies and roadmaps to help direct investment and initiatives toward business objectives."},{"name":"Risk and compliance guidance","value":"Strengthen Security And Compliance","valueDescription":"Use guidance and frameworks to address security and regulatory requirements while supporting operational resilience."},{"name":"Hands-on implementation support","value":"Turn Guidance Into Action","valueDescription":"Work with an advisory partner that helps execute plans, rather than stopping at recommendations."},{"name":"Technology assessments","value":"Identify Gaps And Opportunities","valueDescription":"Assess current technology, processes, and readiness to give organizations a clearer basis for prioritizing improvements and planning next steps."},{"name":"Technology selection and integration","value":"Select And Integrate Fit-For-Purpose Technology","valueDescription":"Receive guidance on selecting and integrating technology suited to organizational needs and objectives."},{"name":"Oversight and continuous improvement","value":"Sustain Results Through Ongoing Oversight","valueDescription":"Continue managing risk and improving initiatives through oversight and continuous improvement after technology decisions are implemented."},{"name":"Change enablement","value":"Support Adoption And Sustained Success","valueDescription":"Support organizational change so teams can adopt initiatives and sustain the results of technology and process changes."},{"name":"Governance design","value":"Design Technology Governance","valueDescription":"Develop governance designs to support the implementation and oversight of technology decisions."},{"name":"Emerging technology and transformation strategies","value":"Plan For Emerging Technology","valueDescription":"Develop strategies for emerging technologies, AI, and cloud transformation to help organizations plan for technology change."}]},{"name":"ServiceNow Services","anchor":"product-servicenow-services","type":"Service","url":"https://www.sdipresence.com/services/servicenow","summary":"Transform workflows, improve efficiency, and get more value from ServiceNow through expert implementation, optimization, and ongoing support.","description":"SDI Presence provides ServiceNow strategy, implementation, integration, optimization, upgrades, and managed services. Its ServiceNow-certified practitioners align workflows with business goals, support organizational adoption, and help clients realize value throughout the platform lifecycle. Services span capabilities including ITSM, ITOM, HRSD, SecOps, CSM, enterprise asset management, and AI. SDI uses established delivery methodologies and collaborative teams to support complex transformations for government, utilities, and enterprise organizations.","pricing":{},"features":[{"name":"ServiceNow lifecycle services","value":"Support Every Stage Of The Platform Lifecycle","valueDescription":"Bring strategy, implementation, optimization, upgrades, and managed services together under one partner to support long-term platform success."},{"name":"Workflow transformation and integration","value":"Align Workflows With Business Goals","valueDescription":"Connect workflows and systems to organizational priorities to support more efficient operations and better coordination across teams."},{"name":"ServiceNow module expertise","value":"Apply Expertise Across ServiceNow Capabilities","valueDescription":"Draw on experience across multiple ServiceNow modules and packaged capabilities to address platform needs beyond basic IT service management."},{"name":"Change management and adoption","value":"Support Adoption Across Your Organization","valueDescription":"Pair platform deployment with targeted change management and adoption support to help integrate ServiceNow into organizational workflows."},{"name":"Managed platform support","value":"Maintain And Enhance Your ServiceNow Platform","valueDescription":"Continue supporting and enhancing the platform after implementation through managed services as part of the ServiceNow lifecycle."},{"name":"Platform optimization and upgrades","value":"Optimize And Upgrade Your Platform","valueDescription":"Improve an existing ServiceNow environment and access platform features through upgrade support, including experience shortening upgrade time."},{"name":"Enterprise asset lifecycle management","value":"Centralize Asset Data And Lifecycle Processes","valueDescription":"Use ServiceNow to consolidate asset information and automate lifecycle and audit processes, supporting visibility, accountability, and compliance."},{"name":"Repeatable, team-based delivery","value":"Deliver With Collaborative, Proven Methods","valueDescription":"Combine complementary delivery expertise and established methodologies to support continuity, reduce delivery risk, and accelerate results."},{"name":"AI-enabled workflows","value":"Extend Workflows With AI Capabilities","valueDescription":"Add AI capabilities to workflows to support automation, decision-making, and employee and customer experiences."}]},{"name":"Enterprise Data & AI","anchor":"product-enterprise-data-and-ai","type":"Service","url":"https://www.sdipresence.com/services/enterprise-data-and-ai","summary":"Turn fragmented data into a trusted, governed asset that supports smarter decisions, compliance, analytics, and responsible AI adoption.","description":"SDI helps organizations turn data into a trusted, strategic asset through business-aligned data strategy, governance frameworks, and data architecture design. Services span current-state assessment and roadmap planning through implementation, analytics and AI enablement, change management, and ongoing governance operations. The work supports data accuracy, consistency, security, compliance, informed decision-making, and responsible AI adoption.","pricing":{},"features":[{"name":"Data governance frameworks","value":"Establish Trusted, Consistent Data Practices","valueDescription":"Defined governance practices clarify data ownership and access, strengthen data quality, and help organizations manage compliance and use data more responsibly."},{"name":"Business-aligned data strategy","value":"Align Data Investments With Business Goals","valueDescription":"A clear strategy connects data initiatives to business priorities, helping organizations plan investments and focus on outcomes that support their goals."},{"name":"Data quality and integrity","value":"Improve Data Accuracy And Consistency","valueDescription":"More accurate and consistent data gives organizations a stronger basis for reporting, decision-making, and AI outputs they can trust."},{"name":"AI readiness and adoption roadmaps","value":"Prepare Data And Governance For Responsible AI","valueDescription":"Readiness assessments and roadmaps help organizations identify foundational gaps, prioritize use cases, and build toward AI adoption with appropriate governance and oversight."},{"name":"Data architecture modernization","value":"Modernize Data Foundations For Analytics And AI","valueDescription":"A modernized, governed data foundation helps organizations organize and prepare information for analytics and AI, with repeatable datasets and data lineage to support trusted results."},{"name":"Enterprise data integration","value":"Connect Data Across Enterprise Systems","valueDescription":"Connecting information across systems helps reduce data silos and inconsistencies, enabling organizations to use more complete and consistent data for decisions and AI initiatives."},{"name":"Analytics and AI enablement","value":"Use Data For Analytics And AI","valueDescription":"Prepared, governed data supports analytics and AI initiatives that can help organizations gain insights and make more informed decisions."},{"name":"Enablement and change management","value":"Build Adoption Through Training And Support","valueDescription":"Training, change management, and ongoing support help organizations adopt data practices and technologies as they are implemented."}],"marketCategories":[{"name":"Data and Analytics Consulting","url":"https://nowen.ai/category/data-and-analytics-consulting"}]},{"name":"Enterprise Asset Management","anchor":"product-enterprise-asset-management","type":"Service","url":"https://www.sdipresence.com/services/enterprise-asset-management","summary":"Improve asset performance and operational efficiency with governed, integrated EAM processes, implementation, optimization, and ongoing support.","description":"SDI Presence helps organizations manage physical assets through EAM system selection, implementation, data governance, work order optimization, and managed support. Its approach aligns asset structures, people, processes, and data, integrating EAM with other enterprise systems to support scalable asset management. Services include planning, implementation, optimization, organizational change management, and ongoing platform support.","pricing":{},"features":[{"name":"Asset lifecycle management","value":"Manage Assets Across Their Lifecycle","valueDescription":"Centralized asset records and lifecycle processes give organizations visibility into assets from acquisition through retirement and can reduce reliance on fragmented systems and manual workflows."},{"name":"Asset data governance","value":"Improve Asset Data Consistency","valueDescription":"Governance structures, naming conventions, field confirmation, and physical tagging help organizations maintain more consistent asset information and support compliance."},{"name":"EAM implementation and managed support","value":"Keep EAM Platforms Optimized","valueDescription":"Implementation establishes the processes and systems needed to support the organization's goals, while ongoing managed services provide platform support and help maintain security and optimization."},{"name":"Asset visibility and auditability","value":"Strengthen Asset Visibility And Accountability","valueDescription":"Centralized asset information supports visibility and auditing. In the City of Chicago implementation, chain-of-custody tracking for critical equipment strengthened accountability and reporting capabilities."},{"name":"Work order optimization","value":"Streamline Work Orders","valueDescription":"Optimized processes connect work order activity from request to closure, helping organizations address inefficient workflows and delays."},{"name":"EAM system selection and integration","value":"Select And Connect EAM Systems","valueDescription":"Requirements gathering, vendor management, and scorecarding support system selection, while integration with other enterprise systems helps provide a more holistic view of asset management."},{"name":"Organizational change management","value":"Support EAM Adoption","valueDescription":"Hands-on organizational change support helps teams adopt updated asset management practices and systems."},{"name":"Predictive analytics and mobile tools","value":"Expand EAM Insights And Tools","valueDescription":"Predictive analytics, mobile tools, and AI-powered insights are identified as capabilities organizations can use to evolve their asset management approach and support ongoing improvement."}]},{"name":"Public Safety Technology Services","anchor":"product-public-safety-technology-services","type":"Service","url":"https://www.sdipresence.com/services/public-safety","summary":"Modernizes and supports secure, connected public safety systems to help agencies improve emergency response and protect communities.","description":"SDI Presence helps public agencies protect communities and critical infrastructure through integrated security solutions, legacy system modernization, and expert-led project delivery. Services span CAD/RMS systems, next-generation 911 readiness, access control and intrusion detection, cloud strategy, and video system deployments. SDI guides agencies from technology planning and procurement through implementation and ongoing 24/7 monitoring, help desk, and administrative support, with an emphasis on secure, phased deployments that minimize disruption.","pricing":{},"features":[{"name":"CAD/RMS system integration","value":"Improve Dispatch And Incident Reporting","valueDescription":"Integrated CAD/RMS systems support more accurate dispatch, data sharing, and incident reporting for public safety agencies."},{"name":"Next-generation 911 readiness","value":"Modernize Emergency Communications","valueDescription":"Modernized emergency communications infrastructure helps agencies prepare for next-generation 911 and increase responder awareness."},{"name":"24/7 system operations support","value":"Keep Critical Systems Running","valueDescription":"Ongoing monitoring, help desk, and administrative services support continuous operation of public safety systems."},{"name":"Legacy system modernization","value":"Modernize Systems And Improve Interoperability","valueDescription":"Modernizing fragmented legacy environments helps address interoperability limitations and supports more connected public safety systems."},{"name":"Access control and intrusion detection","value":"Strengthen Facility Security","valueDescription":"Centralized security systems and smart alerts help public agencies strengthen physical security for critical facilities."},{"name":"Public safety cloud strategy","value":"Improve Availability And Recovery","valueDescription":"A public safety cloud strategy helps agencies move legacy systems to secure, scalable environments with improved availability and disaster recovery."},{"name":"Secure, phased project delivery","value":"Coordinate Secure, Phased Deployments","valueDescription":"Structured delivery supports complex projects involving multiple stakeholders and strict requirements while minimizing disruption to public safety operations."},{"name":"Public safety asset lifecycle management","value":"Track Assets And Strengthen Accountability","valueDescription":"Centralized asset records and automated lifecycle and audit processes can improve visibility, accountability, and chain-of-custody tracking for critical public safety equipment."},{"name":"Video system implementation","value":"Deploy Video Systems With Minimal Disruption","valueDescription":"Expert-led video system rollouts are managed to minimize operational disruption and maintain uptime."}]},{"name":"Infrastructure Services","anchor":"product-infrastructure-services","type":"Service","url":"https://www.sdipresence.com/services/infrastructure-services","summary":"SDI helps organizations reduce infrastructure risk and costs while keeping complex physical, digital, hybrid, and cloud environments secure and performing reliably.","description":"SDI delivers end-to-end infrastructure services across data center, network, cloud, and security environments, supporting both digital and physical infrastructure. Services include data center lifecycle and performance management, cybersecurity monitoring and incident response, network administration and optimization, and hybrid and cloud infrastructure management. SDI assesses current environments, develops business-aligned roadmaps, deploys integrated solutions, and provides ongoing monitoring, support, and optimization to help organizations reduce risk, control costs, and maintain resilient, high-performing infrastructure.","pricing":{},"features":[{"name":"Data center management","value":"Manage Data Center Capacity And Performance","valueDescription":"Lifecycle support and facility oversight help organizations manage data center assets, capacity, and performance."},{"name":"Cybersecurity services","value":"Strengthen Security And Respond To Incidents","valueDescription":"Proactive monitoring, risk assessments, and incident response help protect physical and digital environments against evolving security threats."},{"name":"Network management","value":"Monitor And Optimize Network Performance","valueDescription":"End-to-end network monitoring, administration, and optimization support a reliable and secure network environment."},{"name":"Cloud infrastructure management","value":"Manage And Optimize Hybrid Cloud Environments","valueDescription":"Support for cloud and hybrid strategies includes migrations, monitoring, management, and optimization to help organizations manage their infrastructure as needs change."},{"name":"Infrastructure monitoring and optimization","value":"Maintain Resilient, High-Performing Infrastructure","valueDescription":"Ongoing monitoring, support, and optimization help maintain infrastructure performance and resilience, with continuous improvement to strengthen the environment."},{"name":"Infrastructure roadmaps and implementation","value":"Align Infrastructure Solutions With Business Goals","valueDescription":"Assessment and tailored roadmaps connect technology plans with business goals, while implementation integrates data center, cloud, network, and security management."},{"name":"Server management","value":"Manage Server Resources For Uptime","valueDescription":"Server resource management supports uptime across an organization's IT environment."},{"name":"Storage management","value":"Manage Storage For Growing Data Needs","valueDescription":"Storage management supports organizations as their data needs grow."},{"name":"Database management","value":"Keep Databases Running Smoothly","valueDescription":"Expert database administration helps keep databases running smoothly."}],"marketCategories":[{"name":"Managed IT Services","url":"https://nowen.ai/category/managed-it-services"}]},{"name":"End-user services & support","anchor":"product-end-user-services-and-support","type":"Service","url":"https://www.sdipresence.com/services/end-user-services-support","summary":"Keeps users productive and systems secure with responsive support, proactive issue management, and end-to-end IT lifecycle services.","description":"SDI provides a managed, user-centric support model spanning service desk assistance, application support, proactive monitoring, IT asset lifecycle management, and field service. Services include flexible multichannel support, scalable help desk operations, and day-to-day management and enhancement of end-user environments. Support can include 24/7 service, certified engineers, ITIL-compliant processes, and lifecycle management from procurement through disposal, with governance and compliance. SDI assesses existing support structures, assets, and applications to develop a tailored strategy, then continuously improves services using emerging technologies, analytics, and automation.","pricing":{},"features":[{"name":"Multichannel service desk support","value":"Resolve User Issues Quickly","valueDescription":"Users can access responsive support through flexible channels, including Level 1 and 2 service calls for desktop, network, server, and security needs."},{"name":"Proactive service monitoring","value":"Address Issues Before They Disrupt Work","valueDescription":"Proactive monitoring helps identify potential issues before they affect users or business operations, rather than relying only on reactive fixes."},{"name":"IT asset lifecycle management","value":"Manage Assets From Procurement To Disposal","valueDescription":"End-to-end lifecycle management helps clients track and maintain hardware and software assets while applying governance and compliance practices."},{"name":"Application support","value":"Support Critical Applications","valueDescription":"Application support helps organizations address application performance issues and provide support for their application environment."},{"name":"Field service","value":"Get Certified Engineer Support","valueDescription":"Certified engineers provide field support for lifecycle management, break/fix work, and incident response, including 24/7 availability."},{"name":"ITSM process management","value":"Improve Service Delivery Visibility","valueDescription":"ITIL-compliant support processes and a tailored, secure ITSM platform are designed to improve service delivery and increase visibility into IT costs and assets."},{"name":"Continuous service improvement","value":"Continuously Improve Support Services","valueDescription":"Ongoing service management and improvement use emerging technologies, analytics, and automation to enhance the end-user environment."},{"name":"Hardware repair and spare parts","value":"Repair Hardware And Maintain Spare Parts","valueDescription":"Hardware repair and spare parts inventory support IT hardware lifecycle operations for client environments."},{"name":"Self-service portal","value":"Access Support Through Self-Service","valueDescription":"A self-service portal gives users an additional way to access support services."},{"name":"Service reporting and analytics","value":"Review Service Reporting And Analytics","valueDescription":"Reporting and analytics provide information about service delivery and support operations."}]},{"name":"ArchiveLink","anchor":"product-archivelink","type":"Service","url":"https://www.sdipresence.com/services/archivelink","summary":"Retire aging systems while keeping historical data accessible through a supported platform with user-friendly access and reporting.","description":"ArchiveLink helps organizations retire legacy systems while retaining access to historical data. SDI works with clients to understand their data and reporting needs, then migrates legacy data of any type into a modern, supported database environment using AI tools. SDI manages the process from database creation through data import. A user-friendly interface supports access and querying, while agency-defined reports, including Microsoft SSRS reporting, support compliance and reporting needs. The supported platform can reduce ongoing legacy maintenance and licensing costs, address risks associated with unsupported systems, and simplify backup, recovery, and patching.","pricing":{},"features":[{"name":"Legacy data migration","value":"Migrate Legacy Data Into A Supported Environment","valueDescription":"Move historical data from legacy systems into a modern, supported database environment, with SDI managing database creation and data import."},{"name":"Legacy system decommissioning","value":"Retire Legacy Systems While Keeping Data","valueDescription":"Maintain access to historical data while decommissioning legacy systems that may otherwise need to remain in service for reporting or compliance."},{"name":"Security and records retention","value":"Protect Data And Support Records Retention","valueDescription":"Use a secure, supported platform to address security risks tied to unsupported systems and support regulatory and records-retention requirements."},{"name":"Data access and querying","value":"Access And Query Data Through An Intuitive Interface","valueDescription":"Give staff a user-friendly way to access and query historical data, reducing the need to work through outdated system interfaces and requiring minimal training."},{"name":"Custom reporting","value":"Create Agency-Defined Reports For Compliance","valueDescription":"Support agency-specific reporting requirements with custom reports and tools such as Microsoft SSRS."},{"name":"Legacy maintenance cost reduction","value":"Reduce Legacy Maintenance And Licensing Costs","valueDescription":"Plan for retiring aging systems with the potential to eliminate their ongoing maintenance costs and legacy license requirements."},{"name":"Database operations simplification","value":"Simplify Backup Recovery And Patching","valueDescription":"Simplify platform management tasks by streamlining backup, recovery, and patching."}]},{"name":"SpryPoint Implementation","anchor":"product-sprypoint-implementation","type":"Service","url":"https://www.sdipresence.com/lp/sprypoint-implementation","summary":"Utilities can access SpryPoint implementation services from a certified partner with extensive utility-client and IT experience.","description":"SDI Presence provides SpryPoint implementation services for utilities as a certified SpryPoint partner. The service is backed by SDI’s experience supporting more than 100 utility clients and 30 years of IT expertise.","pricing":{},"features":[{"name":"Certified SpryPoint implementation","value":"Implement With Certified SpryPoint Expertise","valueDescription":"Utilities can work with a certified SpryPoint partner for implementation services."},{"name":"Utility industry experience","value":"Leverage Utility And IT Experience","valueDescription":"Utilities can draw on SDI’s stated experience supporting more than 100 utility clients and its 30 years of IT expertise."}]},{"name":"Xchange","anchor":"product-xchange","type":"Service","url":"https://www.sdipresence.com/services/xchange","summary":"Access high-quality IT delivery while building local talent, strengthening supplier partnerships, and supporting community growth.","description":"Xchange connects local talent with meaningful technology opportunities to help reshape Chicago’s tech economy. It develops apprentices through hands-on experience and industry-recognized training, while giving organizations high-quality IT delivery through a blended model of experienced professionals and emerging talent. The program also works with local MBEs and reinvests technology spending to support neighborhood revitalization and inclusive growth.","pricing":{},"features":[{"name":"Apprenticeship-based workforce development","value":"Build Skilled Local Tech Talent","valueDescription":"Apprentices gain practical experience and industry-recognized training for technology careers, while employers benefit from stronger local talent pools."},{"name":"Blended IT delivery","value":"Deliver High-Quality IT Services","valueDescription":"The blended delivery model combines experienced professionals with emerging talent to provide organizations with high-quality IT delivery."},{"name":"Local MBE partnerships","value":"Strengthen Local Supplier Partnerships","valueDescription":"Local MBEs can enhance their capabilities, while corporate partners strengthen their supply chains through local investment."},{"name":"Onshore IT delivery and training","value":"Create Local Career Pathways","valueDescription":"The onshore delivery and training center supports career creation and training in Chicago, including opportunities with family-sustaining wages."},{"name":"Community investment and revitalization","value":"Reinvest In Local Communities","valueDescription":"By directing technology investment locally, Xchange supports neighborhood revitalization and inclusive economic growth."},{"name":"Scalable talent pipelines","value":"Expand Talent Pipelines","valueDescription":"The program is designed to expand talent pipelines and support more employers as it scales."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://sdipresence.com","text":"SDI Presence"},{"url":"https://www.sdipresence.com/services/it-managed-services","text":"IT Managed Services"},{"url":"https://www.sdipresence.com/services/advisory-consulting","text":"Advisory & Consulting"},{"url":"https://www.sdipresence.com/services/servicenow","text":"ServiceNow Services"},{"url":"https://www.sdipresence.com/services/enterprise-data-and-ai","text":"Enterprise Data & AI"},{"url":"https://www.sdipresence.com/services/enterprise-asset-management","text":"Enterprise Asset Management"},{"url":"https://www.sdipresence.com/services/public-safety","text":"Public Safety Technology Services"},{"url":"https://www.sdipresence.com/services/infrastructure-services","text":"Infrastructure Services"},{"url":"https://www.sdipresence.com/services/end-user-services-support","text":"End-user services & support"},{"url":"https://www.sdipresence.com/services/archivelink","text":"ArchiveLink"},{"url":"https://www.sdipresence.com/lp/sprypoint-implementation","text":"SpryPoint Implementation"},{"url":"https://www.sdipresence.com/services/xchange","text":"Xchange"}]}