{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/sangoma-com","markdownUrl":"https://nowen.ai/agents/sangoma-com.md","jsonUrl":"https://nowen.ai/agents/sangoma-com.json","name":"Sangoma Technologies Corporation","nickname":"Sangoma","website":"https://sangoma.com","industry":"Enterprise Communications","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:59:16.931Z","summary":"Global leader in essential business communications delivering cloud, hybrid, and on‑premises unified communications along with networking and security services.","description":"Sangoma Technologies Corporation is a global leader in essential business communications, delivering cloud, hybrid, and on‑premises unified communications along with networking and security services through integrated, bundled solutions. The company serves organisations worldwide, offering a single‑vendor framework that enables reliable, scalable communications and collaboration. Sangoma emphasizes secure, high‑quality IT communications that connect people with the processes that matter, supported by a global presence, partner programs, and comprehensive support. The organization has a history of contributing to open‑source projects and continuous innovation in communications technology, with deployment options across cloud, on‑premises, and hybrid environments to suit diverse business needs.","mission":"To simplify essential IT business communications.","directory":{"industryName":"Enterprise Communications","agentCount":12,"indexable":true,"hubUrl":"https://nowen.ai/industry/enterprise-communications"},"aiReaderFamilies":["Anthropic","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/sangoma-com","label":"Apply to Sangoma Technologies Corporation's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"TeamHub","type":"Platform","url":"https://sangoma.com/teamhub/","summary":"Enhance team collaboration with a unified platform for messaging, calling, and meetings.","description":"TeamHub is Sangoma’s team collaboration platform that unifies communications and collaboration in a single interface, featuring telephony, SMS, video meetings, chat, and an operator console to boost productivity.","pricing":{},"features":[{"name":"Telephony Integration","value":"Enables Seamless Voice Communication","valueDescription":"Facilitates clear voice calls directly through TeamHub, connecting team members effortlessly."},{"name":"Multi-party video conferencing","value":"Host Collaborative Meetings Seamlessly","valueDescription":"Easily create and join video calls with multiple participants for effective collaboration."},{"name":"Secure and password-protected calls","value":"Ensure Privacy and Control","valueDescription":"All calls feature encryption and password protection to keep meetings secure from unauthorized access."},{"name":"Operator Console","value":"Streamlines Call Management","valueDescription":"End-users can efficiently manage high call volumes, ensuring prompt responses and effective communication."},{"name":"Smart CX","value":"Enhances Customer Experience Management","valueDescription":"Streamlines customer interactions with automated responses and intelligent routing to improve satisfaction."},{"name":"Cross-device access","value":"Join From Any Device Instantly","valueDescription":"Participants can connect from desktops, tablets, or smartphones using a single, unified app."},{"name":"Chat","value":"Facilitates Instant Communication","valueDescription":"Engage in real-time conversations, enhancing teamwork and speeding up decision-making processes."},{"name":"Video Meetings","value":"Fosters Visual Collaboration","valueDescription":"Engage in high-quality video meetings to enhance interactions, ensuring effective remote collaboration."},{"name":"Meeting Intelligence","value":"Improves Meeting Productivity","valueDescription":"Automatically captures important points from meetings, allowing users to focus on discussions."},{"name":"AI-powered transcription","value":"Capture Meeting Content Effortlessly","valueDescription":"Utilize AI to automatically transcribe discussions for easy reference and review."},{"name":"SMS Messaging","value":"Enhances Communication Flexibility","valueDescription":"Integrate SMS into your workflows for immediate and direct messaging capabilities."},{"name":"Workflow integrations","value":"Streamline Meeting Management","valueDescription":"Seamlessly integrate with popular productivity tools to enhance meeting scheduling and collaboration."},{"name":"Screen sharing","value":"Share Screens Effortlessly","valueDescription":"Present and share your screen with participants to visualize discussions effectively."},{"name":"Call recording","value":"Record Meetings for Future Reference","valueDescription":"Capture important meetings for those who could not attend or for documentation purposes."}]},{"name":"Phones & Hardware","type":"Product","url":"https://sangoma.com/products/phones-and-hardware/","summary":"Delivering integrated phones and hardware 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On-Premises Collaboration","valueDescription":"These UC appliances are geared for efficient collaboration in on-premises settings, optimizing performance and reliability."},{"name":"Session Border Controllers","value":"Enhances Network Security","valueDescription":"Session border controllers protect voice traffic, ensuring secure and high-quality communications for businesses."},{"name":"Wi-Fi Access Points","value":"Ensures Reliable Connectivity","valueDescription":"These access points provide robust wireless connectivity across different environments, enhancing user experience and security."},{"name":"Wireless Phones","value":"Improves Mobility","valueDescription":"Wireless phones offer freedom of movement while maintaining connectivity, ideal for dynamic work environments."}]},{"name":"Managed SD‑WAN","type":"Service","url":"https://sangoma.com/products/managed-network-and-connectivity/","summary":"Optimize Connectivity Across Locations For Enhanced Guest Service.","description":"Managed SD‑WAN is Sangoma’s solution that optimizes connectivity between corporate offices, properties, and Sangoma CX contact center by intelligently routing calls across locations to improve guest service and handle peak demand.","pricing":{},"features":[{"name":"Optimized Connectivity","value":"Improve Network Performance","valueDescription":"Maintains reliable and fast connections essential for effective business operations and communication."},{"name":"24/7 Monitoring and Support","value":"Ensure Business Continuity","valueDescription":"Constant monitoring keeps your network running smoothly, mitigating potential disruptions."},{"name":"Location-Level Routing","value":"Enhance Service Speed","valueDescription":"Ensure guests receive prompt service by automatically directing calls to the right departments."},{"name":"Centralized Management","value":"Streamline Operations","valueDescription":"Centralized control for easy management of network operations across all locations."}]},{"name":"SIP Trunking Services","type":"Service","url":"https://sangoma.com/products/sip-trunking/","summary":"Affordable SIP trunking with unlimited calling and reliable faxing solutions.","description":"SIP Trunking Services enable voice connectivity via SIP trunks, with supporting features such as faxing and integration with UC platforms.","pricing":{},"features":[{"name":"SIP Trunking","value":"Enables Seamless Voice Connectivity","valueDescription":"Provides voice connectivity through SIP trunks, allowing for easy scaling and management of telephony services."},{"name":"Burstable Trunks","value":"Maximizes Call Flexibility","valueDescription":"Burstable trunks allow for varying call volumes without the need for complicated setup, ensuring you only pay for what you use."},{"name":"Faxing","value":"Integrates Secure Faxing Solutions","valueDescription":"Includes HIPAA-compliant faxing capabilities with FAXStation, allowing users to send and receive faxes securely."},{"name":"Enhanced 911 (E911)","value":"Provides Essential Safety Features","valueDescription":"Ensures emergency services can locate users accurately during calls, enhancing safety for all users."},{"name":"Direct Inward Dialing (DID)","value":"Enhances Call Accessibility","valueDescription":"Simplifies contact by assigning unique numbers to departments or individuals, facilitating easier communication."},{"name":"Remote Call Forwarding","value":"Ensures Continuity in Communication","valueDescription":"Allows calls to be forwarded to any designated number, maintaining reachability for business operations."}]},{"name":"Microsoft Teams Integration","type":"Product","url":"https://sangoma.com/microsoft-teams-integration/","summary":"Seamlessly connect your voice and collaboration tools with Microsoft Teams for enhanced productivity.","description":"Microsoft Teams Integration connects Sangoma's communications solutions with Microsoft Teams to streamline collaboration and telephony workflows.","pricing":{},"features":[{"name":"Teams Integration","value":"Integrate Microsoft Teams Seamlessly","valueDescription":"Utilize Sangoma’s powerful features directly within the Microsoft Teams interface, ensuring a smooth user experience and leveraging familiar tools."},{"name":"Proven Reliability","value":"Ensure Business Continuity","valueDescription":"Experience superior uptime rates and support services, allowing seamless operations for mission-critical communications."},{"name":"Flexible Integration Options","value":"Select Integration Model","valueDescription":"Select between embedded calling solutions or Direct Routing to optimize telephone functionalities in Microsoft Teams."},{"name":"Comprehensive UC Features","value":"Enhance Communication","valueDescription":"Integrate messaging, SMS, and contact center functionalities alongside voice within Microsoft Teams."},{"name":"No Additional Training Required","value":"Maintain User Productivity","valueDescription":"Users continue to work in the familiar Microsoft Teams environment, minimizing downtime and training costs."}]},{"name":"Appointment Suite","type":"Product","url":"https://sangoma.com/products/productivity-apps/appointment-suite/","summary":"Manage appointments efficiently and reduce no-shows with real-time reminders.","description":"Appointment Suite provides streamlined appointment scheduling and related customer engagement features within Sangoma Productivity Apps.","pricing":{},"features":[{"name":"SMS Appointment Reminders","value":"Reduce No-Shows","valueDescription":"Keep customers informed with instant notifications, enhancing attendance rates."},{"name":"Calendar Integration","value":"Streamline Scheduling","valueDescription":"Allows seamless syncing of appointments into users' preferred calendars, ensuring better visibility."},{"name":"Branding Customization","value":"Enhance Brand Visibility","valueDescription":"Personalize appointment 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high telecom costs, inconsistent collaboration tools","businessGoals":"Consolidate vendors, improve collaboration, secure connectivity","positioningStatement":"A consolidated platform that delivers secure, scalable communications and collaboration across distributed teams with reduced vendor footprint."},{"title":"Healthcare Providers And Clinics","description":"Healthcare organizations needing secure, compliant communications and patient information flow.","industries":["Healthcare","Hospitals","Clinics"],"geography":"North America, Europe","painPoints":"Regulatory compliance, security, inter-site coordination","businessGoals":"Secure patient communications, regulatory compliance, improve patient experience","positioningStatement":"A secure, compliant communications platform enabling safe collaboration and efficient patient care across sites."},{"title":"Small Businesses With Unified Communications Needs","description":"Small teams needing affordable, easy-to-manage UC and 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