# Ringover

- Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company
- Location: Paris, France
- Website: https://www.ringover.co.uk
- AI agent profile: https://nowen.ai/agents/ringover-co-uk
- Updated: 2026-10-05
- Read by AI assistants from: Anthropic, Perplexity, Amazon

> Ringover provides cloud-based, AI-powered business communications that unify calls, messaging, and collaboration for teams of all sizes.

Ringover is a cloud-based VoIP and business communication platform that unifies calls, messaging, and cross-channel interactions. It enables teams to collaborate and stay productive with AI-powered summaries and transcripts, centralised communication, and automation. The platform supports mobile, desktop, and web access, enabling remote and hybrid work and integration with common business tools. Ringover serves SMEs, startups, and larger organisations seeking to improve customer communications, agent performance, and operational efficiency through scalable cloud communications.

**Mission:** To empower teams with unified, AI-enhanced communications that integrate with their existing tools to boost productivity and collaboration.

## Products & Services

### [Cloud Phone System](https://www.ringover.co.uk/cloud-phone-system)
*Product*
Enhance team productivity and customer engagement with Ringover's comprehensive cloud phone system.
Ringover’s cloud-based phone system unifies calls, messaging, and cross-channel interactions for teams. Accessible via mobile, desktop, and web, it integrates with popular business tools and provides AI-powered insights to improve agent performance and customer interactions. The solution features enhanced elements like IVR, virtual numbers, and call management, ensuring your business communication is efficient and scalable.
- Pricing: Pricing not published

- **Call Monitoring** — Support Agents in Real-Time
- **Call Summaries** — Get Quick AI Summaries
- **Integrations** — Seamlessly Integrate with Tools
- **Call Moments** — Identify Key Call Moments
- **Call Recording** — Record Calls for Training
- **Call Transcription** — Convert Calls to Text
- **International Numbers** — Establish Global Presence
- **IVR** — Automate Call Routing
- **Mobile App** — Manage Calls on the Go
- **Click2Call Extension** — Initiate Calls Easily
- **Power Dialler** — Boost Outbound Call Efficiency
- **Virtual Numbers** — Create Local Presence
- **SMS Campaigns** — Engage Customers via Text

### [Internet Phone Service](https://www.ringover.co.uk/internet-phone-service)
*Product*
Cut costs and enhance communication with advanced internet phone service capabilities.
Internet phone service is a phone system that lets you access phone services over the internet. It allows you to make and receive calls from anywhere using any device connected to the internet, relying on VoIP for enterprise-grade features and 24/7 customer support. It includes features like auto-attendant, conferencing, and secure communications.
- Pricing: Pricing not published

- **End-to-end encryption** — Ensure Data Security
- **Auto-attendant** — Streamline Call Routing
- **Unlimited calling** — Make Unlimited Calls
- **Call Routing** — Optimize Incoming Call Management
- **Customer Support** — Get Help Anytime
- **Conferencing** — Enable HD Video and Audio Calls
- **Cross-platform** — Use on Any Device
- **Voicemail to email** — Access Voicemail Anytime

### [Google Meet Integration](https://www.ringover.co.uk/integration-gmeet)
*Service*
Enhance communication through seamless integration with Google Meet and easy access to call history.
Google Meet integration that brings Ringover into Meet, enabling access to video call history and improved collaboration. This service allows for streamlined communication through combined functionalities of video calls and traditional telecommunications.
- Pricing: Pricing not published

- **Video Call History Access** — Access Past Meetings
- **Conversation Playback** — Improve Team Training
- **Integrated Communication Tools** — Streamline Communication
- **Call Recording** — Ensure Quality Control

### [AI Coaching Platform](https://www.ringover.co.uk/signup-empower)
*Product*
Maximize agent performance with real-time AI coaching and analytics.
The AI Coaching Platform enhances agent performance through AI-driven simulations, real-time feedback, and comprehensive performance analytics, empowering teams to excel in customer interactions. This platform provides support to agents during calls, enabling them to improve their communication skills and effectiveness.
- Pricing: Pricing not published

- **Real-Time AI Coaching** — Receive Instant Feedback
- **Pitch Room** — Boost Training Efficiency
- **Post-Call Analytics** — Evaluate Agent Performance
- **Automatic Transcriptions** — Access Important Insights
- **Integration Capabilities** — Streamline Operations

### [AI Voice Agent](https://www.ringover.co.uk/ai-voice-agent)
*Product*
AIRO Voice Agent Ensures 24/7 Call Management Without Missing Opportunities.
AIRO is an AI-powered voice agent that handles inbound calls 24/7. It qualifies, routes, and handles routine requests instantly with a natural, human-like voice, ensuring no opportunities are missed and no customer is left waiting. AIRO captures every opportunity with seamless call management, improving customer satisfaction.
- Pricing: Pricing not published

- **24/7 Call Management** — Handles Calls Anytime
- **Natural Conversational AI** — Engages in Real Dialogue
- **Contextual Call Routing** — Transfers Calls Seamlessly
- **Cost-Effective Scalability** — Scales Without Growing Team
- **Multilingual Capabilities** — Speaks Multiple Languages
- **Appointment Booking Automation** — Books Appointments Instantly
- **Automatic Data Sync** — Automates Data Entry
- **Customizable Voice Options** — Custom Voice Branding

### [Agent Assist](https://www.ringover.co.uk/agent-assist)
*Product*
Empower agents with real-time AI-guided support to enhance call efficiency and improve customer engagement.
Agent Assist supports agents with real-time guidance, providing tailored insights and suggestions to enhance productivity and communication effectiveness during interactions. This solution also aids new agents with onboarding support, ensuring they can quickly adapt to their roles.
- Pricing: Pricing not published

- **Real-Time Guidance** — Receive Instant Support
- **Integration Compatibility** — Enhance Collaboration
- **Contextual Information Access** — Provide Accurate Information
- **Onboarding Assistance** — Accelerate Training Time
- **Performance Insights** — Review and Improve Calls

### [API & Webhooks](https://www.ringover.co.uk/webhooks)
*Platform*
Seamlessly integrate Ringover’s communication capabilities into your existing systems.
API resources and Webhooks to integrate Ringover with your existing tech stack and automate workflows.
- Pricing: Pricing not published

- **API Access** — Enable Custom Integrations
- **Webhooks** — Automate Workflow Actions
- **Integration with Business Tools** — Enhance Operational Efficiency
- **Custom Call Routing** — Optimize Incoming Call Management

## Who we serve

### Growth Stage Small And Medium Businesses
North America and Europe SMBs seeking scalable cloud communications and AI-assisted customer support.
- Industries: Technology, SaaS, Professional Services, E-commerce
- Geography: North America, Europe, APAC
- Pain points: Siloed channels, long ramp times for agents, inconsistent customer experiences, rising support costs, fragmented tools
- Business goals: Improve customer satisfaction, reduce average handling time, scale support and outreach, accelerate onboarding
- Positioning: A unified cloud communications platform with AI coaching and real-time agent guidance designed to scale customer-facing teams, streamline onboarding, and boost agent productivity for growing SMBs.

### Global Enterprise Contact Centers
Global enterprises with high-volume contact centers seeking unified, compliant, AI-assisted engagement.
- Industries: Technology, Financial Services, Healthcare, Enterprise Services
- Geography: Global
- Pain points: Regulatory compliance, security, multi-channel consistency, complex integrations, performance visibility
- Business goals: Deliver consistent customer experiences, improve compliance, optimize operational efficiency
- Positioning: A scalable, compliant contact center platform delivering AI‑driven coaching and seamless integrations to unify multi‑channel customer engagement at scale.

### Sales Focused Growth Teams
SaaS, e-commerce, and marketing teams in growth mode seeking scalable outbound and omnichannel engagement.
- Industries: SaaS, E-commerce, Marketing Agencies, DTC
- Geography: Global
- Pain points: Slow ramp, inconsistent outreach, data integration challenges, high customer acquisition costs
- Business goals: Speed to market, improve conversion rates, automate outreach
- Positioning: A cloud communications suite with AI coaching and agent guidance to accelerate outbound sales, automate outreach, and improve win rates for fast-growing teams.

### Bpo And Outsourced Contact Centers
Global BPOs managing multiple clients seeking standardized, scalable tooling.
- Industries: Business Process Outsourcing, IT Services, Customer Support
- Geography: Global
- Pain points: Client SLAs, data separation, cross-client security, ramping agents
- Business goals: Standardize tooling across clients, meet SLAs, raise agent productivity
- Positioning: A multi-tenant cloud communications platform with AI coaching and agent guidance to unify client workstreams and improve consistency across agents.

## Market Segments

- **Unified communications as a service (UCaaS)** (market size $60.0B, CAGR 14%): Cloud-hosted business phone, messaging, and presence that unifies voice, SMS, and team collaboration with integrations to CRM and productivity platforms.
  - Products: Cloud Phone System, Internet Phone Service, Google Meet Integration
- **Contact center as a service (CCaaS)** (market size $7.1B, CAGR 18%): Omnichannel contact center capabilities for routing, IVR, ACD, agent supervision and workforce optimisation to manage customer service at scale.
  - Products: AI Voice Agent, Cloud Phone System, Internet Phone Service
- **Agent performance and coaching** (market size $4.0B, CAGR 15%): Capabilities that provide real-time guidance, role‑play simulation, automatic transcription, and post-call analytics to onboard, coach, and improve agent interactions and productivity.
  - Products: Agent Assist, AI Coaching Platform, Cloud Phone System
- **Communications platform as a service (CPaaS)** (market size $12.0B, CAGR 24%): API-driven, programmable multi-channel communications for event-driven messaging, workflow automation, and integration with backend systems.
  - Products: API & Webhooks, AI Voice Agent, Cloud Phone System

## Sources

- [Ringover](https://www.ringover.co.uk)
- [Cloud Phone System](https://www.ringover.co.uk/cloud-phone-system)
- [Internet Phone Service](https://www.ringover.co.uk/internet-phone-service)
- [Google Meet Integration](https://www.ringover.co.uk/integration-gmeet)
- [AI Coaching Platform](https://www.ringover.co.uk/signup-empower)
- [AI Voice Agent](https://www.ringover.co.uk/ai-voice-agent)
- [Agent Assist](https://www.ringover.co.uk/agent-assist)
- [API & Webhooks](https://www.ringover.co.uk/webhooks)
- [market was valued at approximately USD 94.6 Billion in 2025… reach a value of around USD 605.5 billion by 2035, at a CAGR of about 20.4%.](https://www.globenewswire.com/news-release/2026/07/13/3326395/0/en/global-unified-communication-as-a-service-ucaas-market-size-to-reach-usd-605-5-billion-by-2035-growing-at-20-4-cagr-industry-trends-market-share-forecast-custom-market-insights.html)
- [UCaaS market is valued at approximately USD 65 to 80 billion in 2025 and is projected to grow at a CAGR of around 13 to 15 percent.](https://www.linkedin.com/pulse/united-states-unified-communications-service-ucaas-markets-i85kf)
- [Unified Communication As A Service market size reached USD 29.54 Billion in 2021… grow at 14.63% CAGR… reach USD 76.84 Billion by 2028.](https://www.globenewswire.com/news-release/2022/09/22/2520801/0/en/ucaas-unified-communication-as-a-service-market-size-to-cross-usd-76-84-billion-by-2028.html)
- [global UCaaS market size is expected to grow from USD 15.8 billion in 2019 to USD 24.8 billion by 2024, at a CAGR of 9.5%.](https://discussion.fool.com/t/what-is-zooms-tam/53014)
- [2024 Market Size $9.29 Billion; 2025 Market Size $10.24 Billion; CAGR (2025 - 2035) 10.16%.](https://www.marketresearchfuture.com/reports/unified-communications-as-a-service-in-healthcare-market-38521)
- [The global contact center as a service (CCaaS) market size was valued at USD 7.08 billion in 2025 ... exhibiting a CAGR of 17.40% during the forecast period.](https://www.fortunebusinessinsights.com/contact-center-as-a-service-ccaas-market-104160)
- [The revenue of the global Contact Center as a Service (CCaaS) market is projected to experience consistent growth ... at a CAGR of 18%.](https://scoop.market.us/contact-center-as-a-service-statistics/)
- [The global contact center as a service market size is calculated at USD 7.27 billion in 2025 ... expanding at a CAGR of 20.05% from 2026 to 2035.](https://www.precedenceresearch.com/contact-center-as-a-service-market)
- [The market is expected to grow from USD 18.5 Billion in 2025 to USD 36.2 Billion by 2033, registering a CAGR of 8.9%.](https://marketmindpartners.com/business-coaching-service-market)
- [Global Digital Brain Performance Coaching Market is accounted for $3.2 billion in 2026 and is expected to reach $17.9 billion by 2034 growing at a CAGR of 24.0%.](https://www.strategymrc.com/report/digital-brain-performance-coaching-market)
- [Global Coaching Platform Market to Hit USD 12.01 Billion by 2036.](https://www.einpresswire.com/article/902878004/global-coaching-platform-market-to-hit-usd-12-01-billion-by-2036-led-by-north-america-betterup-coachhub-growth)
- [The Sales Coaching Service market is projected to expand at a CAGR of 11.4% during the forecasted period from 2026 to 2033.](https://www.linkedin.com/pulse/projected-market-growth-sales-coaching-service-114-yluie)