{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/ringover-co-uk","markdownUrl":"https://nowen.ai/agents/ringover-co-uk.md","jsonUrl":"https://nowen.ai/agents/ringover-co-uk.json","name":"Ringover","website":"https://www.ringover.co.uk","location":"Paris, France","address":{"city":"Paris","country":"France"},"status":{"verified":false,"text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-10-05T08:07:48.880Z","summary":"Ringover provides cloud-based, AI-powered business communications that unify calls, messaging, and collaboration for teams of all sizes.","description":"Ringover is a cloud-based VoIP and business communication platform that unifies calls, messaging, and cross-channel interactions. It enables teams to collaborate and stay productive with AI-powered summaries and transcripts, centralised communication, and automation. The platform supports mobile, desktop, and web access, enabling remote and hybrid work and integration with common business tools. Ringover serves SMEs, startups, and larger organisations seeking to improve customer communications, agent performance, and operational efficiency through scalable cloud communications.","mission":"To empower teams with unified, AI-enhanced communications that integrate with their existing tools to boost productivity and collaboration.","aiReaderFamilies":["Anthropic","Perplexity","Amazon"],"products":[{"name":"Cloud Phone System","type":"Product","url":"https://www.ringover.co.uk/cloud-phone-system","summary":"Enhance team productivity and customer engagement with Ringover's comprehensive cloud phone system.","description":"Ringover’s cloud-based phone system unifies calls, messaging, and cross-channel interactions for teams. Accessible via mobile, desktop, and web, it integrates with popular business tools and provides AI-powered insights to improve agent performance and customer interactions. The solution features enhanced elements like IVR, virtual numbers, and call management, ensuring your business communication is efficient and scalable.","pricing":{"text":"Pricing not published"},"features":[{"name":"Call Monitoring","value":"Support Agents in Real-Time","valueDescription":"Empower managers to assist and train agents while they make calls, enhancing performance."},{"name":"Call Summaries","value":"Get Quick AI Summaries","valueDescription":"Utilize summaries to enhance agent training and customer follow-ups efficiently."},{"name":"Integrations","value":"Seamlessly Integrate with Tools","valueDescription":"Link your existing business apps for a streamlined communication workflow."},{"name":"Call Moments","value":"Identify Key Call Moments","valueDescription":"Ensure your team captures pivotal discussion points during calls automatically."},{"name":"Call Recording","value":"Record Calls for Training","valueDescription":"Capture conversations to ensure adherence to protocols and improve future interactions."},{"name":"Call Transcription","value":"Convert Calls to Text","valueDescription":"Maintain detailed records of conversations for compliance and performance evaluation."},{"name":"International Numbers","value":"Establish Global Presence","valueDescription":"Connect with clients internationally, enhancing your business reach."},{"name":"IVR","value":"Automate Call Routing","valueDescription":"Efficiently manage incoming calls by directing them to the appropriate department or agent."},{"name":"Mobile App","value":"Manage Calls on the Go","valueDescription":"Ensure seamless business communication from anywhere via mobile access."},{"name":"Click2Call Extension","value":"Initiate Calls Easily","valueDescription":"Enable quick call initiation while browsing, improving customer engagement."},{"name":"Power Dialler","value":"Boost Outbound Call Efficiency","valueDescription":"Significantly increase the volume of successful outbound calls with minimal agent effort."},{"name":"Virtual Numbers","value":"Create Local Presence","valueDescription":"Enhance customer trust and engagement with dedicated local phone numbers."},{"name":"SMS Campaigns","value":"Engage Customers via Text","valueDescription":"Utilize SMS for effective customer outreach and marketing campaigns."}]},{"name":"Internet Phone Service","type":"Product","url":"https://www.ringover.co.uk/internet-phone-service","summary":"Cut costs and enhance communication with advanced internet phone service capabilities.","description":"Internet phone service is a phone system that lets you access phone services over the internet. It allows you to make and receive calls from anywhere using any device connected to the internet, relying on VoIP for enterprise-grade features and 24/7 customer support. It includes features like auto-attendant, conferencing, and secure communications.","pricing":{"text":"Pricing not published"},"features":[{"name":"End-to-end encryption","value":"Ensure Data Security","valueDescription":"Protect sensitive conversations with robust encryption standards, safeguarding your business communications from unauthorized access."},{"name":"Auto-attendant","value":"Streamline Call Routing","valueDescription":"Automatically connect your callers to the right department without any manual intervention."},{"name":"Unlimited calling","value":"Make Unlimited Calls","valueDescription":"Enjoy seamless communication without worrying about call limits, connecting to over 110 destinations at no extra charge."},{"name":"Call Routing","value":"Optimize Incoming Call Management","valueDescription":"Customizable call routing enhances efficiency, allowing calls to be directed based on time and departmental needs."},{"name":"Customer Support","value":"Get Help Anytime","valueDescription":"Access dedicated customer service around the clock to assist with any technical issues or questions, ensuring smooth usage of services."},{"name":"Conferencing","value":"Enable HD Video and Audio Calls","valueDescription":"Utilize high-definition audio and video conferencing to foster collaboration and connect teams seamlessly."},{"name":"Cross-platform","value":"Use on Any Device","valueDescription":"Access your phone system from any internet-connected device, whether it’s a smartphone, tablet, or desktop computer."},{"name":"Voicemail to email","value":"Access Voicemail Anytime","valueDescription":"Receive voicemail messages directly in your email, ensuring you never miss an important call while keeping your communications organized."}]},{"name":"Google Meet Integration","type":"Service","url":"https://www.ringover.co.uk/integration-gmeet","summary":"Enhance communication through seamless integration with Google Meet and easy access to call history.","description":"Google Meet integration that brings Ringover into Meet, enabling access to video call history and improved collaboration. This service allows for streamlined communication through combined functionalities of video calls and traditional telecommunications.","pricing":{"text":"Pricing not published"},"features":[{"name":"Video Call History Access","value":"Access Past Meetings","valueDescription":"Easily retrieve your video call history to track interactions and follow-ups."},{"name":"Conversation Playback","value":"Improve Team Training","valueDescription":"By reviewing past conversations, teams can learn and enhance their communication strategies."},{"name":"Integrated Communication Tools","value":"Streamline Communication","valueDescription":"Combine phone calls and video meetings for a seamless communication experience."},{"name":"Call Recording","value":"Ensure Quality Control","valueDescription":"Capture call recordings for future reference and quality assessment."}]},{"name":"AI Coaching Platform","type":"Product","url":"https://www.ringover.co.uk/signup-empower","summary":"Maximize agent performance with real-time AI coaching and analytics.","description":"The AI Coaching Platform enhances agent performance through AI-driven simulations, real-time feedback, and comprehensive performance analytics, empowering teams to excel in customer interactions. This platform provides support to agents during calls, enabling them to improve their communication skills and effectiveness.","pricing":{"text":"Pricing not published"},"features":[{"name":"Real-Time AI Coaching","value":"Receive Instant Feedback","valueDescription":"Gain immediate suggestions to improve tone, pace, and responses during conversations, leading to better customer engagement."},{"name":"Pitch Room","value":"Boost Training Efficiency","valueDescription":"Enhance your team's skills through customized scenarios, preparing them for various customer interactions without pressure."},{"name":"Post-Call Analytics","value":"Evaluate Agent Performance","valueDescription":"Get detailed insights on call effectiveness, allowing managers to implement targeted coaching strategies."},{"name":"Automatic Transcriptions","value":"Access Important Insights","valueDescription":"Facilitates the capture of vital conversation details, enhancing training and operational transparency."},{"name":"Integration Capabilities","value":"Streamline Operations","valueDescription":"Ensure that agents can focus on customer interactions rather than administrative tasks through automated data entry."}]},{"name":"AI Voice Agent","type":"Product","url":"https://www.ringover.co.uk/ai-voice-agent","summary":"AIRO Voice Agent Ensures 24/7 Call Management Without Missing Opportunities.","description":"AIRO is an AI-powered voice agent that handles inbound calls 24/7. It qualifies, routes, and handles routine requests instantly with a natural, human-like voice, ensuring no opportunities are missed and no customer is left waiting. AIRO captures every opportunity with seamless call management, improving customer satisfaction.","pricing":{"text":"Pricing not published"},"features":[{"name":"24/7 Call Management","value":"Handles Calls Anytime","valueDescription":"By managing incoming calls around the clock, AIRO ensures that no opportunities are missed, providing instant responses to callers and improving customer experiences."},{"name":"Natural Conversational AI","value":"Engages in Real Dialogue","valueDescription":"AIRO allows for more personalized interactions, enhancing caller satisfaction by addressing their needs directly and effectively."},{"name":"Contextual Call Routing","value":"Transfers Calls Seamlessly","valueDescription":"With complete context, team members can engage with customers without needing to repeat information, enhancing the customer experience."},{"name":"Cost-Effective Scalability","value":"Scales Without Growing Team","valueDescription":"This allows companies to expand their customer outreach and call handling capacity efficiently without needing to hire more staff."},{"name":"Multilingual Capabilities","value":"Speaks Multiple Languages","valueDescription":"This feature broadens accessibility and improves user experience for diverse customer bases."},{"name":"Appointment Booking Automation","value":"Books Appointments Instantly","valueDescription":"This functionality enhances efficiency by allowing customers to schedule meetings without any wait times."},{"name":"Automatic Data Sync","value":"Automates Data Entry","valueDescription":"By eliminating the need for manual entries, this feature improves productivity and decreases the likelihood of errors."},{"name":"Customizable Voice Options","value":"Custom Voice Branding","valueDescription":"Maintaining brand voice and identity in customer interactions helps strengthen brand recognition and trust."}]},{"name":"Agent Assist","type":"Product","url":"https://www.ringover.co.uk/agent-assist","summary":"Empower agents with real-time AI-guided support to enhance call efficiency and improve customer engagement.","description":"Agent Assist supports agents with real-time guidance, providing tailored insights and suggestions to enhance productivity and communication effectiveness during interactions. This solution also aids new agents with onboarding support, ensuring they can quickly adapt to their roles.","pricing":{"text":"Pricing not published"},"features":[{"name":"Real-Time Guidance","value":"Receive Instant Support","valueDescription":"Agents get immediate advice on how to respond and handle specific scenarios in real-time, enhancing their confidence."},{"name":"Integration Compatibility","value":"Enhance Collaboration","valueDescription":"This integration ensures unified communication across platforms, aiding in more effective team interactions."},{"name":"Contextual Information Access","value":"Provide Accurate Information","valueDescription":"Agents can retrieve necessary information during calls without leaving the conversation flow, leading to better customer satisfaction."},{"name":"Onboarding Assistance","value":"Accelerate Training Time","valueDescription":"This feature helps new agents ramp up faster, reducing the time spent shadowing and improving their initial call handling capabilities."},{"name":"Performance Insights","value":"Review and Improve Calls","valueDescription":"Agents can access analysis of their calls, helping them to understand what worked and what can be improved in future calls."}]},{"name":"API & Webhooks","type":"Platform","url":"https://www.ringover.co.uk/webhooks","summary":"Seamlessly integrate Ringover’s communication capabilities into your existing systems.","description":"API resources and Webhooks to integrate Ringover with your existing tech stack and automate workflows.","pricing":{"text":"Pricing not published"},"features":[{"name":"API Access","value":"Enable Custom Integrations","valueDescription":"Utilize APIs to build tailored solutions that fit your business needs."},{"name":"Webhooks","value":"Automate Workflow Actions","valueDescription":"Set up automated responses to specific events, ensuring timely and efficient communication."},{"name":"Integration with Business Tools","value":"Enhance Operational Efficiency","valueDescription":"Integrate seamlessly with existing tools to streamline communication and data management."},{"name":"Custom Call Routing","value":"Optimize Incoming Call Management","valueDescription":"Automatically direct calls to the right person or team based on various parameters."}]}],"audiences":[{"title":"Growth Stage Small And Medium Businesses","description":"North America and Europe SMBs seeking scalable cloud communications and AI-assisted customer support.","industries":["Technology","SaaS","Professional Services","E-commerce"],"geography":"North America, Europe, APAC","painPoints":"Siloed channels, long ramp times for agents, inconsistent customer experiences, rising support costs, fragmented tools","businessGoals":"Improve customer satisfaction, reduce average handling time, scale support and outreach, accelerate onboarding","positioningStatement":"A unified cloud communications platform with AI coaching and real-time agent guidance designed to scale customer-facing teams, streamline onboarding, and boost agent productivity for growing SMBs."},{"title":"Global Enterprise Contact Centers","description":"Global enterprises with high-volume contact centers seeking unified, compliant, AI-assisted engagement.","industries":["Technology","Financial Services","Healthcare","Enterprise Services"],"geography":"Global","painPoints":"Regulatory compliance, security, multi-channel consistency, complex integrations, performance visibility","businessGoals":"Deliver consistent customer experiences, improve compliance, optimize operational efficiency","positioningStatement":"A scalable, compliant contact center platform delivering AI‑driven coaching and seamless integrations to unify multi‑channel customer engagement at scale."},{"title":"Sales Focused Growth Teams","description":"SaaS, e-commerce, and marketing teams in growth mode seeking scalable outbound and omnichannel engagement.","industries":["SaaS","E-commerce","Marketing Agencies","DTC"],"geography":"Global","painPoints":"Slow ramp, inconsistent outreach, data integration challenges, high customer acquisition costs","businessGoals":"Speed to market, improve conversion rates, automate outreach","positioningStatement":"A cloud communications suite with AI coaching and agent guidance to accelerate outbound sales, automate outreach, and improve win rates for fast-growing teams."},{"title":"Bpo And Outsourced Contact Centers","description":"Global BPOs managing multiple clients seeking standardized, scalable tooling.","industries":["Business Process Outsourcing","IT Services","Customer Support"],"geography":"Global","painPoints":"Client SLAs, data separation, cross-client security, ramping agents","businessGoals":"Standardize tooling across clients, meet SLAs, raise agent productivity","positioningStatement":"A multi-tenant cloud communications platform with AI coaching and agent guidance to unify client workstreams and improve consistency across agents."}],"segments":[{"name":"Unified communications as a service (UCaaS)","description":"Cloud-hosted business phone, messaging, and presence that unifies voice, SMS, and team collaboration with integrations to CRM and productivity platforms.","size":60,"cagr":14,"color":1,"productNames":["Cloud Phone System","Internet Phone Service","Google Meet Integration"],"methodology":"Search results show wide variation (2021–2025 estimates range ~29.5B to 94.6B). I used the mid/consensus of recent market reports and forecasts (most sources cluster in the $30–80B range for early‑to‑mid 2020s) and weighted toward multiple independent studies rather than a single high outlier. Given reported CAGRs between ~9.5% and ~20.4%, a mid‑range long‑term growth potential of ~14% CAGR is a conservative, evidence‑based estimate for the UCaaS market.","citations":[{"url":"https://www.globenewswire.com/news-release/2026/07/13/3326395/0/en/global-unified-communication-as-a-service-ucaas-market-size-to-reach-usd-605-5-billion-by-2035-growing-at-20-4-cagr-industry-trends-market-share-forecast-custom-market-insights.html","text":"market was valued at approximately USD 94.6 Billion in 2025… reach a value of around USD 605.5 billion by 2035, at a CAGR of about 20.4%."},{"url":"https://www.linkedin.com/pulse/united-states-unified-communications-service-ucaas-markets-i85kf","text":"UCaaS market is valued at approximately USD 65 to 80 billion in 2025 and is projected to grow at a CAGR of around 13 to 15 percent."},{"url":"https://www.globenewswire.com/news-release/2022/09/22/2520801/0/en/ucaas-unified-communication-as-a-service-market-size-to-cross-usd-76-84-billion-by-2028.html","text":"Unified Communication As A Service market size reached USD 29.54 Billion in 2021… grow at 14.63% CAGR… reach USD 76.84 Billion by 2028."},{"url":"https://discussion.fool.com/t/what-is-zooms-tam/53014","text":"global UCaaS market size is expected to grow from USD 15.8 billion in 2019 to USD 24.8 billion by 2024, at a CAGR of 9.5%."},{"url":"https://www.marketresearchfuture.com/reports/unified-communications-as-a-service-in-healthcare-market-38521","text":"2024 Market Size $9.29 Billion; 2025 Market Size $10.24 Billion; CAGR (2025 - 2035) 10.16%."}]},{"name":"Contact center as a service (CCaaS)","description":"Omnichannel contact center capabilities for routing, IVR, ACD, agent supervision and workforce optimisation to manage customer service at scale.","size":7.08,"cagr":18,"color":2,"productNames":["AI Voice Agent","Cloud Phone System","Internet Phone Service"],"methodology":"Primary sources in the searchResults report the 2025 global CCaaS market between ~USD 7.08–7.91 billion with multi-year forecasts showing CAGRs in the high-teens (17–20%). I used the Fortune Business Insights 2025 valuation (USD 7.08B) as the primary market-size reference and adopted an 18% CAGR as a conservative consensus across the cited forecasts (Fortune, Market.us, Precedence Research, The Business Research Company).","citations":[{"url":"https://www.fortunebusinessinsights.com/contact-center-as-a-service-ccaas-market-104160","text":"The global contact center as a service (CCaaS) market size was valued at USD 7.08 billion in 2025 ... exhibiting a CAGR of 17.40% during the forecast period."},{"url":"https://scoop.market.us/contact-center-as-a-service-statistics/","text":"The revenue of the global Contact Center as a Service (CCaaS) market is projected to experience consistent growth ... at a CAGR of 18%."},{"url":"https://www.precedenceresearch.com/contact-center-as-a-service-market","text":"The global contact center as a service market size is calculated at USD 7.27 billion in 2025 ... expanding at a CAGR of 20.05% from 2026 to 2035."}]},{"name":"Agent performance and coaching","description":"Capabilities that provide real-time guidance, role‑play simulation, automatic transcription, and post-call analytics to onboard, coach, and improve agent interactions and productivity.","size":4,"cagr":15,"color":3,"productNames":["Agent Assist","AI Coaching Platform","Cloud Phone System"],"methodology":"Estimate triangulates adjacent coaching markets and recent AI-driven coaching forecasts in the search results. Business coaching platforms are large (USD 18.5B in 2025, 8.9% CAGR) while digital/AI coaching niches show faster adoption (digital brain coaching: $3.2B in 2026, 24% CAGR). Coaching-platform forecasts (~USD 12.0B by 2036) and sales-coaching CAGR projections (~11.4%) indicate agent-focused performance & coaching (real-time guidance, role‑play, transcription, post-call analytics) is a smaller, software-heavy subsegment — estimated at roughly $4B today with elevated growth (~15% CAGR) driven by AI adoption and contact-center automation.","citations":[{"url":"https://marketmindpartners.com/business-coaching-service-market","text":"The market is expected to grow from USD 18.5 Billion in 2025 to USD 36.2 Billion by 2033, registering a CAGR of 8.9%."},{"url":"https://www.strategymrc.com/report/digital-brain-performance-coaching-market","text":"Global Digital Brain Performance Coaching Market is accounted for $3.2 billion in 2026 and is expected to reach $17.9 billion by 2034 growing at a CAGR of 24.0%."},{"url":"https://www.einpresswire.com/article/902878004/global-coaching-platform-market-to-hit-usd-12-01-billion-by-2036-led-by-north-america-betterup-coachhub-growth","text":"Global Coaching Platform Market to Hit USD 12.01 Billion by 2036."},{"url":"https://www.linkedin.com/pulse/projected-market-growth-sales-coaching-service-114-yluie","text":"The Sales Coaching Service market is projected to expand at a CAGR of 11.4% during the forecasted period from 2026 to 2033."}]},{"name":"Communications platform as a service (CPaaS)","description":"API-driven, programmable multi-channel communications for event-driven messaging, workflow automation, and integration with backend systems.","size":12,"cagr":24,"color":4,"productNames":["API & Webhooks","AI Voice Agent","Cloud Phone System"],"methodology":"No explicit CPaaS market figures were present in the provided search results. Using internal industry knowledge (aggregate vendor revenues — e.g., Twilio, Sinch, MessageBird, Vonage — and published market reports placing global CPaaS in the low‑double‑digit billions in the mid‑2020s) and expected ongoing adoption of programmable messaging, voice, and omnichannel APIs, I estimate the current CPaaS market at about $12.0 billion and a near‑term growth potential of ~24% CAGR driven by event‑driven messaging, contact‑center modernization, and workflow automation.","citations":[]}],"faq":[],"comparisons":[],"sources":[{"url":"https://www.ringover.co.uk","text":"Ringover"},{"url":"https://www.ringover.co.uk/cloud-phone-system","text":"Cloud Phone System"},{"url":"https://www.ringover.co.uk/internet-phone-service","text":"Internet Phone Service"},{"url":"https://www.ringover.co.uk/integration-gmeet","text":"Google Meet Integration"},{"url":"https://www.ringover.co.uk/signup-empower","text":"AI Coaching Platform"},{"url":"https://www.ringover.co.uk/ai-voice-agent","text":"AI Voice Agent"},{"url":"https://www.ringover.co.uk/agent-assist","text":"Agent Assist"},{"url":"https://www.ringover.co.uk/webhooks","text":"API & Webhooks"},{"url":"https://www.globenewswire.com/news-release/2026/07/13/3326395/0/en/global-unified-communication-as-a-service-ucaas-market-size-to-reach-usd-605-5-billion-by-2035-growing-at-20-4-cagr-industry-trends-market-share-forecast-custom-market-insights.html","text":"market was valued at approximately USD 94.6 Billion in 2025… reach a value of around USD 605.5 billion by 2035, at a CAGR of about 20.4%."},{"url":"https://www.linkedin.com/pulse/united-states-unified-communications-service-ucaas-markets-i85kf","text":"UCaaS market is valued at approximately USD 65 to 80 billion in 2025 and is projected to grow at a CAGR of around 13 to 15 percent."},{"url":"https://www.globenewswire.com/news-release/2022/09/22/2520801/0/en/ucaas-unified-communication-as-a-service-market-size-to-cross-usd-76-84-billion-by-2028.html","text":"Unified Communication As A Service market size reached USD 29.54 Billion in 2021… grow at 14.63% CAGR… reach USD 76.84 Billion by 2028."},{"url":"https://discussion.fool.com/t/what-is-zooms-tam/53014","text":"global UCaaS market size is expected to grow from USD 15.8 billion in 2019 to USD 24.8 billion by 2024, at a CAGR of 9.5%."},{"url":"https://www.marketresearchfuture.com/reports/unified-communications-as-a-service-in-healthcare-market-38521","text":"2024 Market Size $9.29 Billion; 2025 Market Size $10.24 Billion; CAGR (2025 - 2035) 10.16%."},{"url":"https://www.fortunebusinessinsights.com/contact-center-as-a-service-ccaas-market-104160","text":"The global contact center as a service (CCaaS) market size was valued at USD 7.08 billion in 2025 ... exhibiting a CAGR of 17.40% during the forecast period."},{"url":"https://scoop.market.us/contact-center-as-a-service-statistics/","text":"The revenue of the global Contact Center as a Service (CCaaS) market is projected to experience consistent growth ... at a CAGR of 18%."},{"url":"https://www.precedenceresearch.com/contact-center-as-a-service-market","text":"The global contact center as a service market size is calculated at USD 7.27 billion in 2025 ... expanding at a CAGR of 20.05% from 2026 to 2035."},{"url":"https://marketmindpartners.com/business-coaching-service-market","text":"The market is expected to grow from USD 18.5 Billion in 2025 to USD 36.2 Billion by 2033, registering a CAGR of 8.9%."},{"url":"https://www.strategymrc.com/report/digital-brain-performance-coaching-market","text":"Global Digital Brain Performance Coaching Market is accounted for $3.2 billion in 2026 and is expected to reach $17.9 billion by 2034 growing at a CAGR of 24.0%."},{"url":"https://www.einpresswire.com/article/902878004/global-coaching-platform-market-to-hit-usd-12-01-billion-by-2036-led-by-north-america-betterup-coachhub-growth","text":"Global Coaching Platform Market to Hit USD 12.01 Billion by 2036."},{"url":"https://www.linkedin.com/pulse/projected-market-growth-sales-coaching-service-114-yluie","text":"The Sales Coaching Service market is projected to expand at a CAGR of 11.4% during the forecasted period from 2026 to 2033."}]}