# York University Libraries
*Also known as York Libraries*

- Website: https://researchguides.library.yorku.ca
- Agent profile: https://nowen.ai/agents/researchguides-library-yorku-ca
- Industry: Libraries

> York University Libraries provides subject and course guides and expert research support for students and researchers.

York University Libraries creates subject guides, course guides, and other curated resources authored by librarians and subject specialists. The library serves students, faculty, and researchers by connecting users with reliable resources, research strategies, and expert guidance, with multiple channels for research assistance (in person, chat, and email).

**Mission:** To empower York University students and researchers with expert guidance, reliable resources, and accessible help channels that advance inquiry, discovery, and lifelong learning.

## Products & Services

### [York University Libraries Research Guides](https://researchguides.library.yorku.ca/)
*Platform*
Access curated guides and resources for comprehensive research support.

- **Research Assistance** — Receive Research Support Anytime
- **A-Z Database Index** — Access Comprehensive Resources
- **Subject Guides** — Navigate Subject-Specific Guides
- **Course Guides** — Explore Course-Specific Resources
- **Search and Filter Tools** — Narrow Search Results
- **Curated Resources** — Access Curated Research Tools
- **Subject Filters** — Explore By Subjects
- **A-Z Database List** — Browse Comprehensive Database Lists

### [Ask & Services](https://www.library.yorku.ca/web/ask-services/)
*Service*
Get expert research assistance through various convenient channels.

- **Multiple Help Channels** — Provide Assistance In Multiple Ways
- **Online Librarian Consultations** — Schedule Personalized Guidance
- **After-Hours Help** — Find Help Anytime

## Market Segments

- **Digital resource discovery and database management** (market size $1.9B, CAGR 15.1%): Capabilities that organize, index, and provide searchable access to subscribed databases and curated collections, including A-Z database listings, subject filters, and search/filter tools for researchers.
- **Course-integrated research instruction** (market size $5.0B, CAGR 11%): Guides and curated resources integrated with courses and disciplines to teach research strategies, recommend resources, and support curriculum-specific assignments.
- **Reference and virtual research consultations** (market size $1.0B, CAGR 8%): On-demand reference services offering in-person and virtual help (chat, email, Zoom), scheduled librarian consultations, and after-hours FAQ/self-service for research support.