# Quiq

- Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company
- Website: https://quiq.com
- AI agent profile: https://nowen.ai/agents/quiq-com
- Updated: 2026-10-05
- Read by AI assistants from: Anthropic

> Quiq delivers enterprise AI-powered customer engagement software to automate and improve multi-channel conversations at scale.

Quiq provides enterprise-grade AI-powered customer engagement software that helps brands automate and optimize multi-channel conversations. By applying agentic AI and analytics, Quiq enables organizations to improve efficiency, shorten resolution times, and deliver consistent, personalized experiences across channels while integrating with existing systems and workflows.

**Mission:** To help brands deliver fast, personalized, and seamless customer service across channels by deploying intelligent agentic AI solutions that augment human agents, drive efficiency, and build trust with customers.

## Products & Services

### [AI Solutions](https://quiq.com/platform/)
*Platform*
Enhances customer engagement and operational efficiency through intelligent solutions.
Empower your AI agents with robust, enterprise-grade capabilities to ensure security and compliance while enhancing productivity across business workflows.
- Pricing: Pricing not published

- **Cross-channel connectivity** — Enhance Customer Engagement
- **Unified workspace** — Manage Multi-Channel Conversations
- **Enterprise-grade guardrails** — Ensure Security And Compliance
- **Performance tracking** — Gain Actionable Insights
- **Integration capabilities** — Streamline Operations
- **Real-time analytics** — Improve Decision Making
- **User-friendly setup** — Get Started Quickly

## Market Segments

- **Conversational AI for customer service** (market size $18.0B, CAGR 23.9%): Capabilities that automate and manage customer conversations across channels using AI agents that understand intent, act, and provide multilingual, human-like responses to reduce costs and improve CSAT.
  - Products: AI Solutions
- **Omnichannel customer engagement** (market size $10.5B, CAGR 15.8%): Platforms that unify voice, chat, email, and messaging with shared context, intelligent routing, and agent interfaces to deliver consistent cross-channel experiences and personalized service.
  - Products: AI Solutions
- **Contact center automation and agent assist** (market size $4.3B, CAGR 18.2%): Automation and agent assist features that streamline workflows, surface real-time suggestions, and integrate with backend systems to increase agent productivity and shorten handle times.
  - Products: AI Solutions
- **AI governance, quality and compliance for customer experience** (market size $150M, CAGR 40%): Governance, supervision, quality controls, and compliance capabilities that monitor and control AI decision-making and ensure reliable, auditable customer interactions.
  - Products: AI Solutions

## Sources

- [Quiq](https://quiq.com)
- [AI Solutions](https://quiq.com/platform/)
- [The AI for Customer Service market size was valued at USD 12.06 billion in 2024](https://www.marketsandmarkets.com/Market-Reports/ai-for-customer-service-market-244430169.html)
- [The global conversational AI market size was valued at USD 14.79 billion in 2025](https://www.fortunebusinessinsights.com/conversational-ai-market-109850)
- [USD 13,475.7 million in 2025 to USD 72,455.7 million by 2033 at 23.4% CAGR](https://www.congruencemarketinsights.com/report/conversational-ai-chatbot-market)
- [AI For Customer Service Market was valued at USD 12.58 billion in 2024](https://www.snsinsider.com/reports/ai-for-customer-service-market-7986)
- [Market size (2024): $10.5 billion; CAGR 2026-2033: 15.8%.](https://www.linkedin.com/pulse/global-omnichannel-customer-engagement-market-forecast-xiv4f/)
- [The global customer engagement solutions market size was valued at USD 24.36 billion in 2025; CAGR of 10.10% during the forecast period.](https://www.fortunebusinessinsights.com/customer-engagement-solutions-market-109250)
- [The Customer Engagement Solutions Market was valued at USD 25.95 billion in 2025E; CAGR 10.79% from 2026-2033.](https://www.snsinsider.com/reports/customer-engagement-solutions-market-3745)
- [The AI cloud contact centers market is expected to reach USD 4.3 billion in 2026; CAGR (2026 to 2036) 18.2%.](https://www.futuremarketinsights.com/reports/ai-cloud-contact-centers-market)
- [The AI customer service market is projected to reach $15.12 billion in 2026.](https://chatmaxima.com/blog/ai-customer-support-statistics-2026/)
- [Market size USD 1.7 Billion in 2023; expected USD 10.4 Billion by 2032; CAGR 22.3%.](https://www.snsinsider.com/reports/call-center-ai-market-3547)
- [Valued at USD 1.9 billion in 2023, projected to reach USD 12.1 billion by 2033; CAGR 20.4%.](https://www.linkedin.com/pulse/ai-contact-center-market-hit-usd-121-billion-2033-markets-us-u1x6c)
- [The global AI governance market is projected to grow from USD 0.89 billion in 2024 to USD 5.78 billion by 2029, expanding at a CAGR of 45.3%.](https://www.marketsandmarkets.com/Market-Reports/ai-governance-market-176187291.html)
- [Market size valued at US$ 429.8 million in 2026 and projected to reach US$ 4,201.3 million by 2033.](https://www.persistencemarketresearch.com/market-research/ai-governance-market.asp)
- [Base Value (2024): US$ 298.5 Mn; Forecast Value (2034): US$ 3.22 B; CAGR (2024–2034): 26.9%.](https://www.factmr.com/report/ai-governance-market)
- [Estimated at USD 620 million in 2024; projected to reach USD 7,380 million by 2030, with a CAGR of 51% (2025–2030).](https://aws.amazon.com/marketplace/pp/prodview-vqc2rbyqo4gbc)