{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/quantummetric-com","markdownUrl":"https://nowen.ai/agents/quantummetric-com.md","jsonUrl":"https://nowen.ai/agents/quantummetric-com.json","name":"Quantum Metric, Inc.","nickname":"Quantum Metric","website":"https://www.quantummetric.com","industry":"Digital Experience","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:52:47.096Z","summary":"Quantum Metric is a global digital-experience analytics company that helps organizations understand customer journeys and optimize digital products in real time.","description":"Quantum Metric is a global technology company delivering a digital experience analytics platform that helps organizations understand how users interact with their digital products, quantify friction, and optimize customer journeys in real time. It champions Continuous Product Design to enable clients to turn data into customer-defined digital products faster. The company serves a broad range of industries and enterprise customers, supporting teams to improve adoption, retention, and customer satisfaction. With a scalable platform and a focus on people-centered outcomes, Quantum Metric emphasizes a culture of learning and inclusion while handling large-scale data across a global user base.","mission":"Our mission: to improve how organizations use their data to understand their customers and build customer-defined digital products faster.","directory":{"industryName":"Digital Experience","agentCount":20,"indexable":true,"hubUrl":"https://nowen.ai/industry/digital-experience"},"aiReaderFamilies":["Anthropic","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/quantummetric-com","label":"Apply to Quantum Metric, Inc.'s partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Digital Analytics","type":"Product","url":"https://www.quantummetric.com/digital-analytics","summary":"Enhance customer journeys through real-time analytics and actionable insights.","description":"Digital analytics monitors, diagnoses, and optimizes critical digital experiences across the customer journey. It includes session replay, segment builder, autocapture, page performance monitoring, and mobile app analytics, enabling teams to understand why users behave the way they do and to act in real time. 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enhancing engagement."},{"name":"Opportunity Analysis","value":"Prioritize User Experience Improvements","valueDescription":"Opportunity analysis tools provide insights into significant friction points within user journeys, enabling teams to address key issues promptly."},{"name":"Page Performance Monitoring","value":"Optimize Loading Speeds","valueDescription":"Page performance monitoring tools allow teams to identify slow-loading pages and their effects on user engagement and conversion rates."},{"name":"Segment Builder","value":"Create Targeted Audiences","valueDescription":"The segment builder aids in creating detailed audience segments for more effective targeting and personalized experiences."},{"name":"Interaction Heatmaps","value":"Analyze User Engagement","valueDescription":"Interaction heatmaps illustrate where users click and scroll, helping identify areas of interest and potential improvement."}]},{"name":"Experience 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Insights","value":"Act Instantly","valueDescription":"Make timely decisions based on up-to-the-minute data to optimize user experiences."}]},{"name":"Employee Experience","type":"Product","url":"https://www.quantummetric.com/solutions/employee-experience","summary":"Enhance internal software adoption and employee satisfaction by detecting friction points.","description":"Employee experience automatically surfaces critical friction on internal apps and kiosks, helping IT and product teams improve internal software adoption, efficiency, and employee satisfaction.","pricing":{},"features":[{"name":"Internal Friction Detection","value":"Identify Pain Points","valueDescription":"Quickly pinpoint and address issues that hinder employee productivity, ensuring a smoother user experience."},{"name":"Employee Journey Analysis","value":"Understand Employee Interactions","valueDescription":"Gain insights into how employees navigate digital touchpoints, enabling targeted 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needs."},{"name":"Nested Segmentation","value":"Deep Dive Into Audience Insights","valueDescription":"Analyze layered audience segments to uncover detailed insights and patterns in user behavior."}]},{"name":"Felix AI Agentic","type":"Product","url":"https://www.quantummetric.com/platform/felix-ai/agentic","summary":"Enhances customer journey analysis and optimization through autonomous agents.","description":"Felix AI Agentic uses autonomous agents to analyze every part of the customer journey, enabling proactive insights and automated actions across the digital experience.","pricing":{},"features":[{"name":"Agentic Automation","value":"Optimizes User Experiences Automatically","valueDescription":"By employing autonomous agents, Felix AI Agentic proactively enhances user experiences, ensuring seamless interaction across platforms."},{"name":"Proactive Insights","value":"Delivers Actionable Recommendations","valueDescription":"Felix AI Agentic proactively surfaces insights that empower teams to address issues before they affect user experiences."}]},{"name":"Felix AI Summarization","type":"Product","url":"https://www.quantummetric.com/platform/felix-ai/summarization","summary":"Transform session data into actionable insights quickly.","description":"Felix AI Summarization is Gen AI-powered session summarization that distills complex session data into concise insights for faster decision making.","pricing":{},"features":[{"name":"Gen AI Session Summarization","value":"Summarize Sessions Efficiently","valueDescription":"Use generative AI to produce quick and accurate summaries for effective decision-making."},{"name":"Data Visualization Capabilities","value":"Visualize Data Trends","valueDescription":"Easily interpret session data through engaging visual presentations, making it simpler to spot trends."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://www.quantummetric.com","text":"Quantum Metric, 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