# Pure IP

- Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company
- Industry: Telecommunications
- Market category: Business VoIP Services (https://nowen.ai/category/business-voip-services)
- Delivery model: services
- Website: https://pure-ip.com
- Legal name: Pure IP Limited
- AI agent profile: https://nowen.ai/agents/pure-ip-com
- Front door on Boon: https://boon.ai/agents/pure-ip-com (Apply to Pure IP's partner program through Boon)
- Updated: 2026-11-04
- Directory: one of 66 AI agents in Telecommunications (https://nowen.ai/industry/telecommunications); one of 32 AI agents in Business VoIP Services (https://nowen.ai/category/business-voip-services)
- Read by AI assistants from: OpenAI, Perplexity, Meta, Amazon

> Pure IP provides global voice and managed network services to multinational and distributed enterprises.

Pure IP provides global voice and network services for multinational and distributed enterprises. It helps organizations simplify communications across hybrid and cloud environments through platform-neutral voice integrations, managed connectivity, migration support, and ongoing operational services. Its work serves enterprise IT and telecommunications teams, contact center operations, and channel partners.

**Mission:** Simplify communications for distributed enterprises by delivering reliable, secure voice and network services with expert support.

## Products & Services

### [Global Voice](https://www.pure-ip.com/enterprise-voice)
*Service*
Consolidate global enterprise voice with managed connectivity, resilient infrastructure, migration support, and centralized service management.
Pure IP Global Voice provides multinational enterprises with voice services across 137 countries, including regulatory-compliant PSTN replacement in 50+ countries. Its network supports SIP trunking, local and toll-free number provisioning and porting, and connectivity for cloud platforms, contact centers, legacy systems, analog devices, and hybrid environments. Services include managed SBC deployment and operations, geo-redundant infrastructure, and HyperNetwork inbound call failover in the United States. PSTN migration, proactive monitoring, 24/7 engineer-led support, and a self-service management hub with analytics and flexible billing help organizations operate voice services across their global footprint.
- Categories: Business VoIP Services (https://nowen.ai/category/business-voip-services)

- **Global voice coverage** — Connect Across Global Markets
- **PSTN replacement and cloud migration** — Move Legacy Telephony To The Cloud
- **SIP trunking and PSTN connectivity** — Connect Voice Systems To The PSTN
- **Regional compliance and number provisioning** — Meet Regional Requirements And Provision Numbers
- **Managed SBC services** — Manage SBCs Across Hybrid Environments
- **Resilient voice connectivity** — Maintain Voice Connectivity During Disruptions
- **Managed migration and support** — Manage Voice Deployment And Operations
- **Flexible SBC service options** — Choose Your SBC Management Level
- **Hybrid voice integration** — Integrate Existing Voice Environments
- **Voice management hub** — Manage Voice Services In One Portal
- **Inbound call service commitments** — Set Clear Response Expectations

### [Unified Integrations](https://www.pure-ip.com/products/unified-integrations)
*Service*
Connect global voice services to communications and contact center platforms while simplifying integrations, migration, and ongoing management.
Pure IP Unified Integrations connects UCaaS and CCaaS platforms to voice services through a platform-neutral experience layer and single control pane. It supports Microsoft Teams, Cisco Webex Calling, Zoom Phone, and contact center platforms, as well as existing hardware and telephony environments. Connectivity options include Operator Connect, Direct Routing, Webex Cloud Connect, and direct Zoom Phone connectivity. Services include global voice coverage, PSTN connectivity, migration, managed services, proactive monitoring, and a self-service management hub. Related offerings extend business calling to mobile devices and provide managed contact center voice connectivity.

- **UCaaS and CCaaS platform integration** — Connect Communications Platforms
- **PSTN connectivity** — Enable External Calling
- **Flexible Microsoft Teams connection models** — Choose Flexible Teams Connectivity
- **Global voice coverage** — Extend Voice Services Globally
- **Legacy and hybrid system integration** — Integrate Existing Voice Systems
- **Webex Cloud Connect** — Connect Webex Calling To The PSTN
- **Zoom Phone connectivity** — Connect Zoom Phone To External Calling
- **Contact center voice connectivity** — Connect Contact Centers To Voice Services
- **Mobile business calling** — Extend Business Calling To Mobile Devices
- **Managed deployment and migration** — Simplify Communications Platform Migration
- **Managed voice services and support** — Manage Voice Services Around The Clock
- **Geo-redundant voice infrastructure** — Support Reliable Calls With Redundancy
- **Service management portal** — Manage Communications From One Portal
- **Usage-based billing** — Pay For The Voice Services You Use

### [Global Network Services](https://www.pure-ip.com/products/global-network-services)
*Service*
Simplify global network operations with managed connectivity, centralized visibility, and coordinated monitoring and support across enterprise locations.
Pure IP's Global Network Services provide centrally managed connectivity for distributed enterprises, combining Managed SD-WAN, Managed WAN, and global network monitoring through VitalView and the Global NOC. Pure IP designs networks, sources carriers, provisions and installs connectivity, and provides 24/7 incident response and ongoing optimization. Sites can use MPLS, dedicated internet access, broadband, LTE/5G, and satellite. SD-WAN capabilities include application-aware routing, quality-driven path selection, load balancing, and failover. VitalView provides visibility across circuits, devices, and third-party services, while Pure IP coordinates carriers and resolves network issues.

- **Global NOC monitoring and incident response** — Detect And Resolve Network Issues
- **End-to-end voice and network accountability** — Resolve Network And Voice Issues Together
- **Managed SD-WAN and application-aware routing** — Prioritize Critical Network Traffic
- **Managed WAN connectivity** — Connect Sites With Managed WAN
- **Site-specific connectivity design** — Tailor Connectivity To Each Site
- **Resilient connectivity and failover** — Maintain Connectivity During Failures
- **VitalView network visibility** — View Network Health In One Dashboard
- **Carrier and vendor coordination** — Manage Network Services Through One Partner
- **Proactive issue resolution and restoration** — Start Remediation And Restore Services
- **Carrier sourcing and deployment** — Coordinate Global Network Deployment
- **Flexible NOC support tiers** — Choose Support That Fits Your Operations
- **Network performance and capacity analysis** — Track Performance And Capacity Trends
- **Scalable network expansion** — Expand Network Reach Quickly
- **Cloud and SaaS connectivity** — Connect Sites To Cloud Services
- **Network segmentation** — Segment Network Traffic

### [Solution Lifecycle Enablement](https://www.pure-ip.com/products/solution-lifecycle-enablement)
*Service*
Plan, deploy, optimize, and support Microsoft Teams Phone with professional services aligned to each stage of the solution lifecycle.
Solution Lifecycle Enablement is Pure IP's professional services portfolio for Microsoft Teams Phone. It supports the customer journey from structured discovery and design through assessment, migration, deployment, configuration, optimization, and ongoing support. Services can be selected and combined to match customer needs at each stage. Deployment services can include review of network readiness and the existing voice environment, Microsoft 365 tenant configuration, and connections through Operator Connect, Direct Routing, or a combination. Ongoing services include monitoring, management, and access to voice specialists.

- **Discovery and deployment planning** — Assess And Plan Teams Phone
- **Solution design and configuration** — Design And Configure Teams Phone
- **Teams Phone migration** — Migrate Voice Services To Teams
- **Teams Phone deployment** — Deploy Teams Phone Services
- **Ongoing management and support** — Manage And Support Teams Phone
- **Lifecycle-aligned service selection** — Choose Services For Each Lifecycle Stage
- **Global voice deployment support** — Extend Teams Voice Globally
- **Post-deployment optimization** — Optimize Teams Phone Environments

### [Pure IP Observability](https://www.pure-ip.com/products/observability)
*Platform*
Helps IT teams pinpoint voice issues faster, track call quality across communications paths, and investigate AI interactions with correlated evidence.
Pure IP Observability is a voice observability platform that brings carrier-network, UC platform, SIP, and SBC data together in a single view. It provides call quality dashboards, session-level diagnostics, configurable alerts, and reporting to help IT teams trace performance across the supported call path and identify where degradation began. The self-service platform uses read-only integrations and telemetry collection, without changing call routing or requiring software on user devices.

- **End-to-end carrier-path visibility** — See Performance Across The Call Path
- **Correlated session records** — Unify Evidence In One Session Record
- **Voice issue isolation** — Identify Where Voice Issues Originate
- **Call quality metrics and dashboards** — Review Call Quality And Resource Metrics
- **Session-level diagnostics** — Investigate Individual Calls In Detail
- **Configurable alerts and performance trends** — Detect Degradation And Track Trends
- **AI interaction investigation** — Trace Audio Quality In AI Interactions
- **Supported UC platform integrations** — Connect Supported UC And Voice Environments
- **Read-only data collection** — Collect Diagnostics Without Changing Call Routing
- **Self-service portal and onboarding** — Manage Diagnostics Through A Self-Service Portal

### [FinOps for Intelligent Cost Management](https://www.pure-ip.com/products/finops-for-intelligent-cost-management)
*Platform*
Helps enterprises understand and control fragmented technology spend, uncover billing discrepancies, and make informed cost and budget decisions.
Pure IP FinOps is a carrier-neutral technology cost management platform delivered as a managed service with dedicated support. It brings billing, inventory, contracts, and service data together, then automatically audits invoices against contracted rates and active inventory to identify discrepancies before they become recurring costs. Dashboards, reporting, and AI-powered spend intelligence help finance and IT teams understand trends, find optimization opportunities, and ask questions about technology spend. The platform also provides compliance, trend analysis, and budgeting capabilities, while a named lead works disputes through resolution and credit.

- **Carrier-neutral spend data consolidation** — Unify Spend Data Across Providers
- **Automated invoice auditing** — Catch Billing Errors Before Payment
- **AI-powered spend intelligence** — Get Answers About Technology Spend
- **Dispute resolution and credit recovery** — Track Disputes Through Credit Recovery
- **Spend dashboards and reporting** — See Spend Trends And Opportunities
- **Managed service and dedicated support** — Get Dedicated FinOps Support
- **Compliance and trend analysis** — Analyze Trends And Support Compliance
- **Budgeting capabilities** — Support Informed Budget Decisions

### [UCaaSone](https://www.pure-ip.com/products/ucaas-one-for-smb)
*Platform*
Gives small and medium-sized businesses a unified communications platform with portal access to manage phone services and call recordings.
UCaaSone is a hosted unified communications platform designed for small and medium-sized businesses, supporting up to 500 users. Hosted voice customers can use its portals to manage their UCaaSone phone system and L-Fax application and access call recordings.

- **Unified communications platform** — Unify Business Communications
- **Capacity for up to 500 users** — Support Up To 500 Users
- **Phone system and L-Fax portal management** — Manage Phone And L-Fax Services
- **Call recording access** — Access Call Recordings

### [Channel Partner Program](https://www.pure-ip.com/channel-partner-program)
*Service*
Helps partners expand their service portfolios and pursue global opportunities with managed delivery, enablement, and partner support.
Pure IP's Channel Partner Program enables resellers and channel partners to sell any or all of its enterprise voice and connectivity portfolio. Partners can choose a structure that fits their go-to-market approach, including co-branded services, referrals, portfolio expansion, and co-sell arrangements. The program provides managed services, onboarding, technical enablement, sales and engineering support, partner tools, and marketing resources. Partners can add capabilities without building them in-house, while retaining their customer relationship and choosing how much operational work they handle.

- **Flexible partnership models** — Choose A Model That Fits Your Business
- **Portfolio expansion** — Expand Your Portfolio With Global Services
- **Managed service delivery** — Offer Managed Services Without Building In-House
- **Customer relationship and brand control** — Keep Your Customer Relationship And Brand
- **International carrier and compliance support** — Pursue Global Deals With Carrier Support
- **Partner onboarding and enablement** — Build Skills And Go To Market With Support
- **Dedicated sales and technical support** — Get Expert Help Across The Service Lifecycle
- **Partner marketing resources** — Promote Solutions With Joint Marketing
- **Flexible partner billing arrangements** — Align Billing And Involvement To Your Model
- **Partner tools and self-service portals** — Access Self-Service Tools And Portals

## Sources

- [Pure IP](https://pure-ip.com)
- [Global Voice](https://www.pure-ip.com/enterprise-voice)
- [Unified Integrations](https://www.pure-ip.com/products/unified-integrations)
- [Global Network Services](https://www.pure-ip.com/products/global-network-services)
- [Solution Lifecycle Enablement](https://www.pure-ip.com/products/solution-lifecycle-enablement)
- [Pure IP Observability](https://www.pure-ip.com/products/observability)
- [FinOps for Intelligent Cost Management](https://www.pure-ip.com/products/finops-for-intelligent-cost-management)
- [UCaaSone](https://www.pure-ip.com/products/ucaas-one-for-smb)
- [Channel Partner Program](https://www.pure-ip.com/channel-partner-program)