{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/pure-ip-com","markdownUrl":"https://nowen.ai/agents/pure-ip-com.md","jsonUrl":"https://nowen.ai/agents/pure-ip-com.json","name":"Pure IP","legalName":"Pure IP Limited","website":"https://pure-ip.com","industry":"Telecommunications","deliveryModel":"services","marketCategories":{"primary":{"name":"Business VoIP Services","url":"https://nowen.ai/category/business-voip-services"},"others":[]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-04T20:20:55.778Z","summary":"Pure IP provides global voice and managed network services to multinational and distributed enterprises.","description":"Pure IP provides global voice and network services for multinational and distributed enterprises. It helps organizations simplify communications across hybrid and cloud environments through platform-neutral voice integrations, managed connectivity, migration support, and ongoing operational services. Its work serves enterprise IT and telecommunications teams, contact center operations, and channel partners.","mission":"Simplify communications for distributed enterprises by delivering reliable, secure voice and network services with expert support.","directory":{"industryName":"Telecommunications","agentCount":66,"indexable":true,"hubUrl":"https://nowen.ai/industry/telecommunications"},"categoryDirectory":{"name":"Business VoIP Services","agentCount":32,"indexable":true,"url":"https://nowen.ai/category/business-voip-services"},"aiReaderFamilies":["OpenAI","Perplexity","Meta","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/pure-ip-com","label":"Apply to Pure IP's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Global Voice","anchor":"product-global-voice","type":"Service","url":"https://www.pure-ip.com/enterprise-voice","summary":"Consolidate global enterprise voice with managed connectivity, resilient infrastructure, migration support, and centralized service management.","description":"Pure IP Global Voice provides multinational enterprises with voice services across 137 countries, including regulatory-compliant PSTN replacement in 50+ countries. Its network supports SIP trunking, local and toll-free number provisioning and porting, and connectivity for cloud platforms, contact centers, legacy systems, analog devices, and hybrid environments. Services include managed SBC deployment and operations, geo-redundant infrastructure, and HyperNetwork inbound call failover in the United States. PSTN migration, proactive monitoring, 24/7 engineer-led support, and a self-service management hub with analytics and flexible billing help organizations operate voice services across their global footprint.","pricing":{},"features":[{"name":"Global voice coverage","value":"Connect Across Global Markets","valueDescription":"Support multinational voice deployments through one provider across 137 countries, with full PSTN replacement in 50+ countries."},{"name":"PSTN replacement and cloud migration","value":"Move Legacy Telephony To The Cloud","valueDescription":"Replace legacy PSTN and ISDN services with cloud-based SIP telephony, supported by assessment, provisioning, and migration assistance."},{"name":"SIP trunking and PSTN connectivity","value":"Connect Voice Systems To The PSTN","valueDescription":"Provide external telephone network connectivity for enterprise voice environments through global SIP trunking."},{"name":"Regional compliance and number provisioning","value":"Meet Regional Requirements And Provision Numbers","valueDescription":"Address local requirements and obtain or port regional numbers, including local and toll-free numbers, in supported markets."},{"name":"Managed SBC services","value":"Manage SBCs Across Hybrid Environments","valueDescription":"Choose a level of SBC management from customer-managed configurations to outsourced deployment, monitoring, maintenance, and support, with hardware options for selected services."},{"name":"Resilient voice connectivity","value":"Maintain Voice Connectivity During Disruptions","valueDescription":"Use distributed infrastructure, call routing, and carrier failover to support continuity. HyperNetwork protects designated U.S. numbers with monitored alternate paths and automatic rerouting, while preserving existing numbers and call flows."},{"name":"Managed migration and support","value":"Manage Voice Deployment And Operations","valueDescription":"Get assistance with assessment, deployment, and migration, plus monitoring and access to voice specialists around the clock."},{"name":"Flexible SBC service options","value":"Choose Your SBC Management Level","valueDescription":"Select a service model that fits the preferred level of involvement, with hardware supply available according to the selected option."},{"name":"Hybrid voice integration","value":"Integrate Existing Voice Environments","valueDescription":"Connect cloud platforms, contact centers, legacy systems, hardware, and analog devices to support mixed telephony environments."},{"name":"Voice management hub","value":"Manage Voice Services In One Portal","valueDescription":"Use a self-service portal to review service information and analytics, monitor usage, and manage billing."},{"name":"Inbound call service commitments","value":"Set Clear Response Expectations","valueDescription":"Defined response times and restoration guarantees establish service expectations for inbound call resilience."}],"marketCategories":[{"name":"Business VoIP Services","url":"https://nowen.ai/category/business-voip-services"}]},{"name":"Unified Integrations","anchor":"product-unified-integrations","type":"Service","url":"https://www.pure-ip.com/products/unified-integrations","summary":"Connect global voice services to communications and contact center platforms while simplifying integrations, migration, and ongoing management.","description":"Pure IP Unified Integrations connects UCaaS and CCaaS platforms to voice services through a platform-neutral experience layer and single control pane. It supports Microsoft Teams, Cisco Webex Calling, Zoom Phone, and contact center platforms, as well as existing hardware and telephony environments. Connectivity options include Operator Connect, Direct Routing, Webex Cloud Connect, and direct Zoom Phone connectivity. Services include global voice coverage, PSTN connectivity, migration, managed services, proactive monitoring, and a self-service management hub. Related offerings extend business calling to mobile devices and provide managed contact center voice connectivity.","pricing":{},"features":[{"name":"UCaaS and CCaaS platform integration","value":"Connect Communications Platforms","valueDescription":"Bring voice connectivity to supported unified communications and contact center platforms through a shared integration layer."},{"name":"PSTN connectivity","value":"Enable External Calling","valueDescription":"Connect supported communications platforms and contact centers to external telephone networks for inbound and outbound calling."},{"name":"Flexible Microsoft Teams connection models","value":"Choose Flexible Teams Connectivity","valueDescription":"Select Operator Connect, Direct Routing, or both to suit regional coverage, existing systems, and enterprise requirements."},{"name":"Global voice coverage","value":"Extend Voice Services Globally","valueDescription":"Support communications across international operations through broad voice coverage and PSTN replacement in more than 50 countries."},{"name":"Legacy and hybrid system integration","value":"Integrate Existing Voice Systems","valueDescription":"Bring current telephony systems, hardware, and workflows into cloud communications deployments to support hybrid setups and transitions."},{"name":"Webex Cloud Connect","value":"Connect Webex Calling To The PSTN","valueDescription":"Use certified Cloud Connect connectivity to provide Webex Calling with PSTN access across supported markets."},{"name":"Zoom Phone connectivity","value":"Connect Zoom Phone To External Calling","valueDescription":"Provide Zoom Phone users with external calling and centralized number management through the marketplace-based service and direct connectivity."},{"name":"Contact center voice connectivity","value":"Connect Contact Centers To Voice Services","valueDescription":"Bring managed inbound and outbound calling to supported contact center platforms through dedicated, platform-configured voice connectivity."},{"name":"Mobile business calling","value":"Extend Business Calling To Mobile Devices","valueDescription":"Let users make business calls on mobile devices using business numbers without installing an app, with centralized management for supported implementations."},{"name":"Managed deployment and migration","value":"Simplify Communications Platform Migration","valueDescription":"Get assistance with planning, provisioning, configuration, and migration while accommodating existing workflows and telephony environments."},{"name":"Managed voice services and support","value":"Manage Voice Services Around The Clock","valueDescription":"Rely on managed operations, monitoring, and technical support for ongoing voice services and platform integrations."},{"name":"Geo-redundant voice infrastructure","value":"Support Reliable Calls With Redundancy","valueDescription":"Use geographically distributed infrastructure to support reliable voice connections."},{"name":"Service management portal","value":"Manage Communications From One Portal","valueDescription":"Review service information and analytics and manage supported communications services through online portals."},{"name":"Usage-based billing","value":"Pay For The Voice Services You Use","valueDescription":"Use flexible billing options, including usage-based pricing where available, to align charges with voice service use."}]},{"name":"Global Network Services","anchor":"product-global-network-services","type":"Service","url":"https://www.pure-ip.com/products/global-network-services","summary":"Simplify global network operations with managed connectivity, centralized visibility, and coordinated monitoring and support across enterprise locations.","description":"Pure IP's Global Network Services provide centrally managed connectivity for distributed enterprises, combining Managed SD-WAN, Managed WAN, and global network monitoring through VitalView and the Global NOC. Pure IP designs networks, sources carriers, provisions and installs connectivity, and provides 24/7 incident response and ongoing optimization. Sites can use MPLS, dedicated internet access, broadband, LTE/5G, and satellite. SD-WAN capabilities include application-aware routing, quality-driven path selection, load balancing, and failover. VitalView provides visibility across circuits, devices, and third-party services, while Pure IP coordinates carriers and resolves network issues.","pricing":{},"features":[{"name":"Global NOC monitoring and incident response","value":"Detect And Resolve Network Issues","valueDescription":"Continuous monitoring and coordinated response help identify connectivity issues and progress remediation across Pure IP and third-party services."},{"name":"End-to-end voice and network accountability","value":"Resolve Network And Voice Issues Together","valueDescription":"Work with one provider responsible for network and voice components to reduce handoffs when troubleshooting communications issues."},{"name":"Managed SD-WAN and application-aware routing","value":"Prioritize Critical Network Traffic","valueDescription":"Apply application-specific policies and select paths based on network conditions to support real-time communications and other workloads."},{"name":"Managed WAN connectivity","value":"Connect Sites With Managed WAN","valueDescription":"Bring locations and network links into a unified managed environment using connectivity options suited to each site's requirements."},{"name":"Site-specific connectivity design","value":"Tailor Connectivity To Each Site","valueDescription":"Match network architecture and connection types to site infrastructure, traffic needs, and compliance requirements."},{"name":"Resilient connectivity and failover","value":"Maintain Connectivity During Failures","valueDescription":"Use redundant links, diverse carriers, and automated path changes to help keep network traffic moving during circuit or carrier disruptions."},{"name":"VitalView network visibility","value":"View Network Health In One Dashboard","valueDescription":"See current and historical status across connections, devices, incidents, and performance in a consolidated view."},{"name":"Carrier and vendor coordination","value":"Manage Network Services Through One Partner","valueDescription":"Use one point of accountability to coordinate connectivity, providers, contracts, and escalations across locations."},{"name":"Proactive issue resolution and restoration","value":"Start Remediation And Restore Services","valueDescription":"Receive issue alerts and NOC-led incident handling, with restoration and operational ownership determined by the selected support tier."},{"name":"Carrier sourcing and deployment","value":"Coordinate Global Network Deployment","valueDescription":"Manage carrier coordination, provisioning, equipment preparation, installation, and activation across multiple locations."},{"name":"Flexible NOC support tiers","value":"Choose Support That Fits Your Operations","valueDescription":"Select a level of network support ranging from visibility and notifications to restoration or full operational ownership."},{"name":"Network performance and capacity analysis","value":"Track Performance And Capacity Trends","valueDescription":"Review network measurements and historical trends to understand performance changes, usage patterns, and capacity needs."},{"name":"Scalable network expansion","value":"Expand Network Reach Quickly","valueDescription":"Add locations or connections using network architectures designed to support growth and deployment processes that simplify bringing sites online."},{"name":"Cloud and SaaS connectivity","value":"Connect Sites To Cloud Services","valueDescription":"Use listed cloud and SaaS connectivity capabilities, with additional Microsoft 365 and Webex routing available in the Advanced tier."},{"name":"Network segmentation","value":"Segment Network Traffic","valueDescription":"Separate network traffic using service VPNs, with the available segmentation limit determined by the selected tier."}]},{"name":"Solution Lifecycle Enablement","anchor":"product-solution-lifecycle-enablement","type":"Service","url":"https://www.pure-ip.com/products/solution-lifecycle-enablement","summary":"Plan, deploy, optimize, and support Microsoft Teams Phone with professional services aligned to each stage of the solution lifecycle.","description":"Solution Lifecycle Enablement is Pure IP's professional services portfolio for Microsoft Teams Phone. It supports the customer journey from structured discovery and design through assessment, migration, deployment, configuration, optimization, and ongoing support. Services can be selected and combined to match customer needs at each stage. Deployment services can include review of network readiness and the existing voice environment, Microsoft 365 tenant configuration, and connections through Operator Connect, Direct Routing, or a combination. Ongoing services include monitoring, management, and access to voice specialists.","pricing":{},"features":[{"name":"Discovery and deployment planning","value":"Assess And Plan Teams Phone","valueDescription":"Use structured assessment and discovery to shape a Teams Phone solution around existing voice services and organizational requirements."},{"name":"Solution design and configuration","value":"Design And Configure Teams Phone","valueDescription":"Configure and test the Teams environment and voice connections as part of a solution designed around customer requirements."},{"name":"Teams Phone migration","value":"Migrate Voice Services To Teams","valueDescription":"Transition voice services and users to Teams using an appropriate connection model and support for existing telephony systems."},{"name":"Teams Phone deployment","value":"Deploy Teams Phone Services","valueDescription":"Use professional deployment services to implement the planned Teams Phone environment."},{"name":"Ongoing management and support","value":"Manage And Support Teams Phone","valueDescription":"Continue operating Teams Phone after deployment with monitoring, management, and technical support."},{"name":"Lifecycle-aligned service selection","value":"Choose Services For Each Lifecycle Stage","valueDescription":"Select services according to the stages of the Teams Phone lifecycle and the level of assistance required."},{"name":"Global voice deployment support","value":"Extend Teams Voice Globally","valueDescription":"Support multinational Teams voice deployments through broad country coverage and geo-redundant infrastructure."},{"name":"Post-deployment optimization","value":"Optimize Teams Phone Environments","valueDescription":"Use post-deployment services to improve Teams Phone environments after implementation."}]},{"name":"Pure IP Observability","anchor":"product-pure-ip-observability","type":"Platform","url":"https://www.pure-ip.com/products/observability","summary":"Helps IT teams pinpoint voice issues faster, track call quality across communications paths, and investigate AI interactions with correlated evidence.","description":"Pure IP Observability is a voice observability platform that brings carrier-network, UC platform, SIP, and SBC data together in a single view. It provides call quality dashboards, session-level diagnostics, configurable alerts, and reporting to help IT teams trace performance across the supported call path and identify where degradation began. The self-service platform uses read-only integrations and telemetry collection, without changing call routing or requiring software on user devices.","pricing":{},"features":[{"name":"End-to-end carrier-path visibility","value":"See Performance Across The Call Path","valueDescription":"Provides visibility into the carrier path as well as platform, SIP, and SBC data, helping teams understand where call quality changed."},{"name":"Correlated session records","value":"Unify Evidence In One Session Record","valueDescription":"Gives teams a shared view of a call's relevant data so they can investigate session performance without piecing together disconnected reports."},{"name":"Voice issue isolation","value":"Identify Where Voice Issues Originate","valueDescription":"Shows where degradation occurred across the supported communications path, helping IT teams focus investigations and begin remediation sooner."},{"name":"Call quality metrics and dashboards","value":"Review Call Quality And Resource Metrics","valueDescription":"Makes key call, media, network, and SBC measures available to help teams assess voice service health across users, sites, and providers."},{"name":"Session-level diagnostics","value":"Investigate Individual Calls In Detail","valueDescription":"Provides call-by-call evidence that helps teams establish where quality dropped rather than inferring the cause from service status alone."},{"name":"Configurable alerts and performance trends","value":"Detect Degradation And Track Trends","valueDescription":"Helps teams identify quality conditions before they reach users and review recurring issues and performance trends over time."},{"name":"AI interaction investigation","value":"Trace Audio Quality In AI Interactions","valueDescription":"Gives teams evidence to assess whether audio reaching an AI voice agent was degraded and distinguish call-path conditions from application behavior."},{"name":"Supported UC platform integrations","value":"Connect Supported UC And Voice Environments","valueDescription":"Brings supported platform data and voice-edge information into the observability environment, with coverage confirmed for each deployment during scoping."},{"name":"Read-only data collection","value":"Collect Diagnostics Without Changing Call Routing","valueDescription":"Allows teams to gather call diagnostics while voice services continue operating normally and without installing software on user devices."},{"name":"Self-service portal and onboarding","value":"Manage Diagnostics Through A Self-Service Portal","valueDescription":"Provides teams with a dedicated place to investigate incidents and perform ongoing voice observability after setup and training."}]},{"name":"FinOps for Intelligent Cost Management","anchor":"product-finops-for-intelligent-cost-management","type":"Platform","url":"https://www.pure-ip.com/products/finops-for-intelligent-cost-management","summary":"Helps enterprises understand and control fragmented technology spend, uncover billing discrepancies, and make informed cost and budget decisions.","description":"Pure IP FinOps is a carrier-neutral technology cost management platform delivered as a managed service with dedicated support. It brings billing, inventory, contracts, and service data together, then automatically audits invoices against contracted rates and active inventory to identify discrepancies before they become recurring costs. Dashboards, reporting, and AI-powered spend intelligence help finance and IT teams understand trends, find optimization opportunities, and ask questions about technology spend. The platform also provides compliance, trend analysis, and budgeting capabilities, while a named lead works disputes through resolution and credit.","pricing":{},"features":[{"name":"Carrier-neutral spend data consolidation","value":"Unify Spend Data Across Providers","valueDescription":"Brings carrier and service information together so teams can review technology costs and related records in one environment."},{"name":"Automated invoice auditing","value":"Catch Billing Errors Before Payment","valueDescription":"Compares billed charges with contract rates and active services, helping teams find discrepancies and identify services that are no longer being used."},{"name":"AI-powered spend intelligence","value":"Get Answers About Technology Spend","valueDescription":"Lets users ask questions about their technology spend and receive answers without having to build reports manually."},{"name":"Dispute resolution and credit recovery","value":"Track Disputes Through Credit Recovery","valueDescription":"A named lead follows billing discrepancies through resolution, while vendor tickets can be tracked through recovery."},{"name":"Spend dashboards and reporting","value":"See Spend Trends And Opportunities","valueDescription":"Dashboards and reports help teams review technology spend, track trends, and identify opportunities to optimize costs."},{"name":"Managed service and dedicated support","value":"Get Dedicated FinOps Support","valueDescription":"Dedicated support includes a named lead who understands billing, inventory, and contracts and works discrepancies through resolution."},{"name":"Compliance and trend analysis","value":"Analyze Trends And Support Compliance","valueDescription":"Helps teams examine technology cost trends and use compliance information when making business decisions."},{"name":"Budgeting capabilities","value":"Support Informed Budget Decisions","valueDescription":"Provides budgeting capabilities that support decisions about technology spending."}]},{"name":"UCaaSone","anchor":"product-ucaasone","type":"Platform","url":"https://www.pure-ip.com/products/ucaas-one-for-smb","summary":"Gives small and medium-sized businesses a unified communications platform with portal access to manage phone services and call recordings.","description":"UCaaSone is a hosted unified communications platform designed for small and medium-sized businesses, supporting up to 500 users. Hosted voice customers can use its portals to manage their UCaaSone phone system and L-Fax application and access call recordings.","pricing":{},"features":[{"name":"Unified communications platform","value":"Unify Business Communications","valueDescription":"Provides small and medium-sized businesses with a unified communications platform."},{"name":"Capacity for up to 500 users","value":"Support Up To 500 Users","valueDescription":"Supports businesses with up to 500 users on the platform."},{"name":"Phone system and L-Fax portal management","value":"Manage Phone And L-Fax Services","valueDescription":"Provides hosted voice customers with portal access to manage their UCaaSone phone system and L-Fax application."},{"name":"Call recording access","value":"Access Call Recordings","valueDescription":"Lets hosted voice customers access call recordings through the UCaaSone portals."}]},{"name":"Channel Partner Program","anchor":"product-channel-partner-program","type":"Service","url":"https://www.pure-ip.com/channel-partner-program","summary":"Helps partners expand their service portfolios and pursue global opportunities with managed delivery, enablement, and partner support.","description":"Pure IP's Channel Partner Program enables resellers and channel partners to sell any or all of its enterprise voice and connectivity portfolio. Partners can choose a structure that fits their go-to-market approach, including co-branded services, referrals, portfolio expansion, and co-sell arrangements. The program provides managed services, onboarding, technical enablement, sales and engineering support, partner tools, and marketing resources. Partners can add capabilities without building them in-house, while retaining their customer relationship and choosing how much operational work they handle.","pricing":{},"features":[{"name":"Flexible partnership models","value":"Choose A Model That Fits Your Business","valueDescription":"Select a partnership structure that aligns with business goals and preferred involvement, from referrals and co-branding to co-sell arrangements."},{"name":"Portfolio expansion","value":"Expand Your Portfolio With Global Services","valueDescription":"Offer customers Pure IP voice and connectivity services across multiple platforms and sites without developing every capability independently."},{"name":"Managed service delivery","value":"Offer Managed Services Without Building In-House","valueDescription":"Package Pure IP's managed capabilities with partner offerings without expanding internal service infrastructure."},{"name":"Customer relationship and brand control","value":"Keep Your Customer Relationship And Brand","valueDescription":"Structure co-sell arrangements so the customer relationship and partner brand remain with the partner, while choosing the level of billing and operational responsibility."},{"name":"International carrier and compliance support","value":"Pursue Global Deals With Carrier Support","valueDescription":"Work with Pure IP on international opportunities while the carrier layer supports market-specific regulatory and operational requirements."},{"name":"Partner onboarding and enablement","value":"Build Skills And Go To Market With Support","valueDescription":"Access onboarding, training, and tailored enablement resources to strengthen service knowledge and support joint go-to-market activity."},{"name":"Dedicated sales and technical support","value":"Get Expert Help Across The Service Lifecycle","valueDescription":"Draw on channel, sales, engineering, implementation, and operational support to progress opportunities and deliver services."},{"name":"Partner marketing resources","value":"Promote Solutions With Joint Marketing","valueDescription":"Use co-branded materials and campaign resources, with additional marketing and business-review benefits available through program tiers."},{"name":"Flexible partner billing arrangements","value":"Align Billing And Involvement To Your Model","valueDescription":"Choose arrangements that fit how customer billing and operations are managed, including options to retain invoicing or hand off more operational work."},{"name":"Partner tools and self-service portals","value":"Access Self-Service Tools And Portals","valueDescription":"Use partner tools and portals provided through the program to support partner activities."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://pure-ip.com","text":"Pure IP"},{"url":"https://www.pure-ip.com/enterprise-voice","text":"Global Voice"},{"url":"https://www.pure-ip.com/products/unified-integrations","text":"Unified Integrations"},{"url":"https://www.pure-ip.com/products/global-network-services","text":"Global Network Services"},{"url":"https://www.pure-ip.com/products/solution-lifecycle-enablement","text":"Solution Lifecycle Enablement"},{"url":"https://www.pure-ip.com/products/observability","text":"Pure IP Observability"},{"url":"https://www.pure-ip.com/products/finops-for-intelligent-cost-management","text":"FinOps for Intelligent Cost Management"},{"url":"https://www.pure-ip.com/products/ucaas-one-for-smb","text":"UCaaSone"},{"url":"https://www.pure-ip.com/channel-partner-program","text":"Channel Partner Program"}]}