# Text, Inc.
*Also known as Text*

- Website: https://partners.livechat.com
- AI agent profile: https://nowen.ai/agents/partners-livechat-com

> Text, Inc. runs a global Partner Program helping partners promote and implement Text's AI-powered customer-service tools.

Text, Inc. runs a global Partner Program that enables partners to grow their business by promoting and implementing Text’s AI-powered customer-service tools, including Text App, LiveChat, ChatBot, and HelpDesk. The program offers Affiliate and Solution tracks, onboarding, dedicated account management, marketing assets, API access, and a Partner App with real-time tracking, a campaign builder, and a marketplace for partner profiles. It serves consulting companies, IT firms, marketing agencies, freelancers, and other service providers who implement Text products for clients. Partners can earn a lifetime recurring commission of 20% for paid subscriptions, rising to 22% after five paying customers, with withdrawals via PayPal’s eChecks and a 120-day cookie window. The program emphasizes opportunities for co-marketing, discounts, lead submission, and API access, and Text notes that its products are trusted by 40,000+ companies in 150 countries.

**Mission:** Enable partners to grow their business by delivering AI-powered customer-service solutions to clients.

## Products & Services

### [Text App](https://www.text.com/)
*Platform*
Enhance customer service efficiency with AI-powered automation and integrated communication tools.

- **AI automation** — Automate Routine Tasks
- **Chat and ticket management** — Consolidate Discussions
- **Team collaboration** — Collaborate Effectively
- **Integrations** — Ready-Made Integrations
- **Performance analytics** — Analyze Performance

### [LiveChat](https://partners.livechat.com/products/livechat/)
*Product*
Enhance customer satisfaction and drive sales through seamless communication with LiveChat.

- **Extensive integrations** — Integrate Easily
- **Multichannel messaging** — Engage Customers
- **Security and compliance** — Ensure Safety
- **Proactive chat invites** — Boost Engagement
- **Canned responses** — Save Time

### [ChatBot](https://partners.livechat.com/products/chatbot/)
*Platform*
Automate customer service and enhance engagement with ChatBot's AI-powered solutions.

- **Convert** — Turns Traffic Into Income
- **Qualify leads** — Identify High-Intent Prospects
- **Nurture leads** — Guide Customers To Purchase
- **Engage visitors** — Reach Out Proactively
- **Integration with LiveChat** — Connects Products Effortlessly

### [HelpDesk](https://partners.livechat.com/products/helpdesk/)
*Product*
Streamline customer support tasks and enhance team collaboration with HelpDesk.

- **Team collaboration** — Enhance Teamwork
- **Unified ticketing** — Consolidate Customer Interactions
- **Automated workflows** — Automate Support Tasks
- **Detailed reporting** — Analyze Performance

## Market Segments

- **Conversational AI and virtual agents** (market size $15.6B, CAGR 22.3%): AI-driven virtual agents and conversational interfaces for contact centers, including industry-specific models, real-time contextual responses, multi-agent architectures, and escalation controls.
- **Live chat and messaging** (market size $880M, CAGR 8.82%): Multichannel messaging platforms that enable real-time customer conversations, proactive chat invites, and broad integrations to drive engagement and online sales.
- **Customer service help desk** (market size $14.3B, CAGR 9.4%): Multi-channel help desk and ticketing systems that centralize support, prevent agent collision, and streamline case resolution.
- **Customer service analytics and performance coaching** (market size $760M, CAGR 8.2%): Analytics and coaching features that measure agent and AI performance, surface insights to improve operations, drive CSAT, and enable revenue-linked interactions.