# Pacific Internet - Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company - Industry: Information & Communications Technology - Delivery model: services - Location: Singapore, Singapore - Website: https://pacificinternet.com - AI agent profile: https://nowen.ai/agents/pacificinternet-com - Updated: 2026-11-10 - Directory: one of 2 AI agents in Information & Communications Technology (https://nowen.ai/industry/information-and-communications-technology) - Read by AI assistants from: OpenAI, Perplexity > Pacific Internet provides businesses with connectivity, cybersecurity, cloud, and managed ICT services to support their digital transformation. Pacific Internet is an enterprise-focused ICT service provider that helps businesses connect and protect their operations as they navigate digital transformation. It delivers internet connectivity, voice and collaboration, cloud and data centre services, cybersecurity, and managed services, combining technical expertise with regional teams and technology partnerships. **Mission:** Pacific Internet is the strategic technology partner for the enterprise, with the singular objective of helping customers navigate the ever-changing ICT landscape. We will harness the best of technology to deliver ICT services that allow our customers to gain competitive advantage with tangible business outcomes. ## Products & Services ### [Business Internet](https://www.pacificinternet.com/business-internet/) *Service* Connects businesses with reliable internet access, regional and global reach, and service options suited to their operational needs. Pacific Internet Business Internet provides connectivity for businesses from small enterprises to large organizations. Standard Plus, Enterprise, Premium and Corporate packages offer different network capabilities, including static IP addresses, BGP routing, network monitoring and management, and optional low-latency direct connectivity to China. Connectivity options include broadband and Dedicated Internet Access, with 5G or 4G backup. Carrier diversity, regional coverage, localized support and customizable billing help businesses meet their connectivity and operational needs. China Internet Access Plus adds low-latency, web-accelerated access to international websites and applications through regional points of presence and transit paths into China and other regions. - **Service availability** — Support More Consistent Internet Availability - **China Internet Access Plus** — Connect To China And International Applications - **Tiered internet packages** — Choose Connectivity That Fits Your Business - **Internet access options** — Select Internet Access For Your Needs - **Network monitoring and management** — Keep Network Monitoring And Management In Hand - **Carrier diversity and regional connectivity** — Maintain Connectivity And Reach Customers - **Dedicated local support** — Get Help From Local Support Teams - **Static IP addressing** — Support Business Servers With Static IPs - **BGP routing** — Improve Network Stability With BGP - **Backup internet connectivity** — Add 5G Or 4G Backup Internet - **Proactive network services** — Track Bandwidth Use And Network Activity - **Unified invoicing** — Simplify Billing With Localized Invoices ### [Business Mobile](https://www.pacificinternet.com/business-mobile/) *Service* Keeps employees connected with mobile plans and devices tailored to business needs, backed by recommendations, responsive support and potential cost savings. Pacific Internet provides mobile connectivity for businesses and their employees. As a carrier-neutral provider, it offers plans, devices and options from different operators, with objective recommendations from qualified Telecom Analysts. Services include customizable consolidated billing, data add-ons, international direct dial, international roaming, and delivery of SIM cards and devices to the office. Dedicated account management and 24/7 technical support are available, alongside potential savings on business mobile plans and roaming. - **Reliable business mobile connectivity** — Keep Employees Connected - **Carrier-neutral plans and devices** — Choose From Multiple Operators - **Business mobile cost savings** — Save On Plans And Roaming - **Professional telecom recommendations** — Match Plans To Business Needs - **Consolidated customizable billing** — Consolidate Charges Into One Invoice - **Account management and technical support** — Access Dedicated Support Around The Clock - **Mobile data and international services** — Add Data And International Services - **Office delivery of SIM cards and devices** — Receive SIMs And Devices At Your Office ### [IP VPN](https://www.pacificinternet.com/ip-vpn/) *Service* Connects regional offices and data centres over private networks while supporting reliable performance and simpler enterprise WAN connectivity. Pacific Internet offers global Multiprotocol Label Switching (MPLS) and Internet Protocol (IP) Virtual Private Network (VPN) solutions for businesses seeking private connectivity between regional offices and data centres. The service supports site-to-site and multipoint deployments, integrates with existing architecture, and is suited to businesses seeking high-performance, efficient networks, a simpler enterprise WAN, or expansion of an existing enterprise MPLS network. Connectivity is backed by service-level agreements with guaranteed uptime. - **Site-to-site and multipoint connectivity** — Connect Multiple Business Locations - **Service-level agreements and guaranteed uptime** — Maintain Connectivity Uptime - **Existing architecture integration** — Integrate With Existing Networks - **Network performance and efficiency** — Improve Network Performance And Efficiency - **Enterprise WAN simplification** — Simplify Enterprise WAN Connectivity ### [Software-Defined Wide-Area Network (SD-WAN)](https://www.pacificinternet.com/sd-wan/) *Service* Supports secure, high-performing access to cloud applications while helping businesses simplify WAN operations and accommodate changing network needs. Pacific Internet SD-WAN helps businesses move from traditional hub-and-spoke networks to a secure hybrid WAN architecture suited to cloud and SaaS applications. It is designed to secure WAN services, optimize workloads and applications, and simplify operations through a central management platform. The solution supports integration with security capabilities, cloud on-ramp for multi-cloud deployments, and secure remote access for employees working in offices or at home. It can also simplify an enterprise WAN or expand an existing MPLS network. - **Hybrid WAN architecture** — Support Cloud And SaaS Applications - **Application performance optimization** — Optimize Application Performance - **Network security and remote access** — Protect The Network And Enable Remote Access - **Centralized management** — Simplify Network Configuration - **Cloud on-ramp for multi-cloud deployments** — Connect To Multi-Cloud Deployments - **MPLS network transition** — Simplify Or Expand Enterprise WAN ### [Secure Access Service Edge (SASE)](https://www.pacificinternet.com/sase-secure-access-service-edge/) *Service* Improves network security and performance while supporting cloud use, flexible security implementation, and a fast user experience. Pacific Internet’s SASE solution combines network components and security capabilities in an optimized cloud-based infrastructure to help businesses improve network security and performance. It is designed for organizations embracing remote work and cloud applications. Specialists analyze the existing network, recommend a solution, and implement an approach to integrate SASE into the organization’s network architecture. - **Cloud-based network and security infrastructure** — Support Cloud-Focused Operations - **Zero-trust network and data protection** — Protect Networks And Data - **SASE network integration** — Integrate SASE Into Existing Networks - **Network performance and user experience** — Improve Network Performance - **Scalable security measures** — Scale Security Measures - **Infrastructure complexity and cost reduction** — Reduce Complexity And Costs ### [Managed Services](https://www.pacificinternet.com/managed-services/) *Service* Outsources network operations and provides professional expertise, helping IT teams focus on core business priorities. Pacific Internet Managed Services provides outsourced operation and management of network devices for SMEs and large organizations. End-to-end services cover routers, switches, load balancing, firewalls and Wi-Fi, and are backed by service-level assurances. Scalable and designed around specific business needs, the service gives IT teams professional networking and cybersecurity expertise so they can focus on core business priorities. - **Network device management** — Outsource Network Device Operations - **IT team focus** — Focus IT Teams On Core Priorities - **24x7 technical support** — Access Technical Support Around The Clock - **Service assurance** — Rely On Service-Level Assurances - **Scalable, tailored services** — Scale Services To Business Needs - **Operating expense reduction** — Reduce Network Operating Expenses - **Professional recommendations** — Get Professional Recommendations ### [Regional Data Centres](https://www.pacificinternet.com/regional-data-centres/) *Service* Protects business data, supports resilient regional connectivity, and scales storage while reducing onsite infrastructure and maintenance costs. Pacific Internet’s regional data centre service partners with providers to safeguard business data across Southeast Asia. Colocation facilities range up to Tier III and offer 99.98% guaranteed uptime, power and bandwidth, certified security and privacy standards, and storage resources that can expand with business requirements. The service supports resilient connectivity and networking while reducing the financial burden of infrastructure and onsite server maintenance. - **Colocation resources** — Reduce Onsite Infrastructure And Maintenance Costs - **Data centre resiliency and uptime** — Improve Data Centre Resiliency - **Certified security and privacy** — Safeguard Data With Certified Standards - **Scalable storage resources** — Expand Storage As Requirements Change - **Regional presence and connectivity** — Extend Data Centre Reach Across Southeast Asia - **Faster, resilient networking** — Support Faster And Resilient Networking ### [Dedicated Cloud](https://www.pacificinternet.com/dedicated-private-cloud/) *Service* Provides a private, customizable cloud environment with customer-exclusive management, flexible connectivity, and usage-based costs that reduce upfront expenditure. Pacific Internet’s dedicated private cloud provides a customer-committed cloud environment hosted in a Singapore Tier III centre. It offers a distinct pool of customizable resources, exclusive customer management, and flexible internet or private connectivity. The solution combines an OpEx, pay-as-you-use model with a virtualized operating environment and cloud bursting to support reliability and on-demand computing needs. - **Dedicated resources** — Customize Resources For Your Organization - **Customer-exclusive management** — Protect Privacy With Exclusive Management - **Flexible cloud connectivity** — Choose Your Cloud Access - **Usage-based OpEx model** — Reduce Upfront Cloud Costs - **Singapore Tier III data centre** — Host Workloads In Singapore - **Virtualized environment and cloud bursting** — Support Reliable On-Demand Computing ### [Pacific Cloud Exchange (PacEX)](https://www.pacificinternet.com/pacific-cloud-exchange-pacex/) *Service* Connects businesses to cloud providers over private networks for improved application performance and security at lower cost. Pacific Cloud Exchange (PacEX) provides businesses with private, secured connectivity directly to multiple cloud providers through international leased lines and the Pacific Internet backbone. The service supports cloud adoption through professional analysis of the existing network environment, strategy development and application identification, cloud infrastructure transformation, and performance optimization. - **Private multi-cloud connectivity** — Connect Directly To Multiple Cloud Providers - **Cloud application performance** — Improve Cloud Application Performance - **Cloud connectivity security** — Secure Cloud Network Connections - **International leased line and backbone access** — Connect Through Leased Lines And Backbone - **Cloud transformation support** — Plan And Optimize Cloud Transformation - **Lower-cost private connectivity** — Access Private Connectivity At Lower Cost ### [Email, DNS & Web Hosting Services](https://www.pacificinternet.com/email-dns-web-hosting/) *Service* Helps businesses host websites and communicate securely with flexible storage, protected email and dedicated support. Pacific Internet provides business email, DNS and web hosting services for SMEs and enterprises. Web hosting plans include secure storage of up to 100GB, unmetered data transfer and unlimited FTP accounts. Email hosting offers flexible, secure storage with antivirus and anti-spam protection. Customizable local billing and 24×7 phone and email support are also available. An upgrade promotion lists additional email security features, including 2-factor authentication, intrusion and email harvest detection, and improved spam filters. - **Email threat protection** — Protect Email From Common Threats - **Secure web hosting storage** — Store Website Data Securely - **24×7 customer support** — Reach Support Around The Clock - **Unmetered data transfer** — Transfer Data Without Metered Limits - **Flexible email storage** — Choose Flexible Email Storage - **Unlimited FTP accounts** — Create Unlimited FTP Accounts - **Localized billing** — Simplify Billing Administration ### [Backup & disaster recovery](https://www.pacificinternet.com/backup-and-disaster-recovery/) *Service* Helps businesses maintain continuity during crises with cloud-based backup, recovery services and short recovery objectives. Pacific Internet offers professional cloud-based backup and recovery solutions to support business continuity during crises. Services include fully managed data backup and recovery, a dedicated work area recovery centre, and Disaster Recovery as a Service (DRaaS). They aim to provide short Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) during incidents involving downtime and data loss. - **Business continuity support** — Support Business Continuity - **Managed data backup and recovery** — Manage Data Backup And Recovery - **Disaster recovery as a service** — Access Disaster Recovery Services - **Short recovery time and point objectives** — Reduce Recovery Time And Data Loss - **Cloud-based recovery** — Access Cloud-Based Recovery - **Work area recovery** — Use A Dedicated Recovery Centre ### [Firewall services](https://www.pacificinternet.com/firewall-services/) *Service* Helps defend networks, cloud access and devices against unwanted traffic, threats and intrusion attempts with scalable security controls. Pacific Internet's Next Generation Firewall (NGFW) service helps businesses monitor network traffic, protect against threats, and secure access to cloud networks and devices. Firewall policies, Deep Packet Inspection and Unified Threat Protection support perimeter defence against unwanted traffic, potentially dangerous code and intrusion attempts. The solution offers application control, advanced persistent threat protection, web and content filtering, intrusion prevention, data loss protection and anti-malware. Businesses can start with a smaller deployment and add advanced features over time, while administrators manage security functions through a single console. - **Perimeter traffic defence and monitoring** — Monitor And Block Unwanted Traffic - **Cloud network and device protection** — Protect Networks And Devices - **Threat prevention controls** — Strengthen Threat Prevention - **Data loss protection** — Protect Business Data - **Centralized security management** — Manage Security Centrally - **Firewall policies and packet inspection** — Apply Policies And Inspect Network Traffic - **Application and content controls** — Control Applications And Filter Content - **Scalable firewall deployment** — Scale Security Features ### [End Point Protection](https://www.pacificinternet.com/end-point-protection/) *Service* Safeguards devices connecting to corporate networks, helping organizations support remote work while addressing cyber threats. Pacific Internet End Point Protection uses threat detection and prevention technologies to safeguard devices that connect to the corporate network. It addresses security risks associated with unsecured devices and supports organizations with remote workforces. - **Preventive technologies** — Prevent Threats On Connected Devices - **Threat detection** — Detect Threats On Connected Devices - **Central management platform** — Manage Endpoint Protection Centrally ### [Clean Pipe Anti-DDoS](https://www.pacificinternet.com/clean-pipe-anti-ddos/) *Service* Protects networks, web services and applications from DDoS attacks while keeping clean traffic flowing and supporting business continuity. Pacific Internet Clean Pipe Anti-DDoS is designed to protect networks and applications against DDoS attacks. It analyzes incoming traffic for suspicious activity using predictive mechanisms and automatic detection, blocking attacks while allowing clean traffic to reach servers. The solution provides customized, multi-layer detection and protection against changing DDoS techniques, with automated protection for networks, web services and applications. - **Multi-layer DDoS protection** — Protect Against Changing DDoS Techniques - **Attack traffic blocking** — Block Attacks While Passing Clean Traffic - **Automated traffic detection** — Detect Suspicious Traffic Automatically - **Scalable, 24/7 protection** — Scale Protection Around The Clock - **Simplified security management** — Simplify Management For In-House IT - **Cost-effective threat prevention** — Prevent Cyber Threats Cost-Effectively ### [ITFS / IDD Services](https://www.pacificinternet.com/itfs-idd-services/) *Service* Reaches customers worldwide with international calling and toll-free services, supported by flexible pricing, call quality and billing options. Pacific Internet provides International Direct Dial (IDD), International Toll-Free (ITFS) and SIP trunking services to help businesses connect with customers worldwide. International calling is available to more than 230 destinations, with direct toll-free access to Singapore businesses. Customers can choose pricing based on destination, call volume or a flat rate. Customizable and localized billing can be tailored to reporting or cost-allocation needs, with call information such as destinations and traffic duration available in reports. - **International calling coverage** — Reach More Than 230 Destinations - **International toll-free access** — Provide Direct Toll-Free Access - **Flexible pricing plans** — Choose Pricing That Fits - **Call quality** — Enjoy Clear Conversations - **SIP trunking** — Add SIP Trunking - **Custom billing** — Simplify Billing Administration - **Custom call reports** — Track Call Activity ### [YouCLink Plus](https://www.pacificinternet.com/youclink-plus-ip-telephony/) *Service* Simplifies business communications with one business number, mobile calling and collaboration tools for employees working from the office, home or on the go. YouCLink Plus is an IP telephony and collaboration solution that lets employees use a single business number to make, receive and manage calls on mobile devices over an internet connection. Employees can use mobile devices as workstations for call processing, three-way calls and video calls. The service also integrates video conferencing, desktop sharing and corporate directory search. It supports remote working and can help reduce international dialing, roaming and equipment costs. Users can save recordings of important calls and listen to them while on the go. - **Single business number** — Use One Number For Business Calls - **Mobile calling and call processing** — Make And Process Calls On The Go - **Call recording** — Save And Replay Important Calls - **International dialing and roaming cost savings** — Reduce International Calling And Roaming Costs - **Three-way and video calling** — Make Three-Way And Video Calls - **Collaboration tools** — Collaborate With Integrated Tools - **Equipment cost savings** — Reduce Equipment Costs ### [Microsoft Teams Connector](https://www.pacificinternet.com/microsoft-teams-connector/) *Service* Connects teams and business phone calls in the cloud to support flexible work, business continuity and lower equipment and roaming costs. A 100% cloud-based solution that connects Microsoft Teams and Microsoft Phone System to the public switched telephone network (PSTN). It enables instant messaging, calls, meetings and file collaboration, supporting work from anywhere and business continuity while eliminating the need for on-premise equipment and helping save overhead and roaming costs. - **Cloud telephony integration** — Connect Teams To The PSTN - **Work-from-anywhere access and continuity** — Work From Anywhere - **Instant messaging and calling** — Chat And Make Business Calls - **HD audio and video meetings** — Join HD Meetings - **On-premise equipment elimination** — Remove On-Premise Equipment - **Screen and file sharing** — Share Screens And Files - **Overhead and roaming cost savings** — Save On Overhead And Roaming Costs - **Topic and project organization** — Organize Work By Topic ### [InSight Portal](https://insight.pacificinternet.com/) *Platform* Provides convenient access to invoices, reports, portal services and online product ordering. InSight Portal is an internet-based business platform where customers can access corporate web applications and services. It provides private, customized access to information and e-services and enables customers to order products online. The portal also provides access to invoices and reports. - **Invoice and report access** — Access Invoices And Reports Online - **Private, customized information access** — Access Customized Information Privately - **Corporate web applications and e-services** — Use Corporate Services Online - **Online product ordering** — Order Products Online - **Administrator-managed employee access** — Create Individual Employee Access ## Sources - [Pacific Internet](https://pacificinternet.com) - [Business Internet](https://www.pacificinternet.com/business-internet/) - [Business Mobile](https://www.pacificinternet.com/business-mobile/) - [IP VPN](https://www.pacificinternet.com/ip-vpn/) - [Software-Defined Wide-Area Network (SD-WAN)](https://www.pacificinternet.com/sd-wan/) - [Secure Access Service Edge (SASE)](https://www.pacificinternet.com/sase-secure-access-service-edge/) - [Managed Services](https://www.pacificinternet.com/managed-services/) - [Regional Data Centres](https://www.pacificinternet.com/regional-data-centres/) - [Dedicated Cloud](https://www.pacificinternet.com/dedicated-private-cloud/) - [Pacific Cloud Exchange (PacEX)](https://www.pacificinternet.com/pacific-cloud-exchange-pacex/) - [Email, DNS & Web Hosting Services](https://www.pacificinternet.com/email-dns-web-hosting/) - [Backup & disaster recovery](https://www.pacificinternet.com/backup-and-disaster-recovery/) - [Firewall services](https://www.pacificinternet.com/firewall-services/) - [End Point Protection](https://www.pacificinternet.com/end-point-protection/) - [Clean Pipe Anti-DDoS](https://www.pacificinternet.com/clean-pipe-anti-ddos/) - [ITFS / IDD Services](https://www.pacificinternet.com/itfs-idd-services/) - [YouCLink Plus](https://www.pacificinternet.com/youclink-plus-ip-telephony/) - [Microsoft Teams Connector](https://www.pacificinternet.com/microsoft-teams-connector/) - [InSight Portal](https://insight.pacificinternet.com/)