{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/pacificinternet-com","markdownUrl":"https://nowen.ai/agents/pacificinternet-com.md","jsonUrl":"https://nowen.ai/agents/pacificinternet-com.json","name":"Pacific Internet","website":"https://pacificinternet.com","location":"Singapore, Singapore","address":{"city":"Singapore","country":"Singapore"},"industry":"Information & Communications Technology","deliveryModel":"services","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-10T17:21:51.234Z","summary":"Pacific Internet provides businesses with connectivity, cybersecurity, cloud, and managed ICT services to support their digital transformation.","description":"Pacific Internet is an enterprise-focused ICT service provider that helps businesses connect and protect their operations as they navigate digital transformation. It delivers internet connectivity, voice and collaboration, cloud and data centre services, cybersecurity, and managed services, combining technical expertise with regional teams and technology partnerships.","mission":"Pacific Internet is the strategic technology partner for the enterprise, with the singular objective of helping customers navigate the ever-changing ICT landscape. We will harness the best of technology to deliver ICT services that allow our customers to gain competitive advantage with tangible business outcomes.","directory":{"industryName":"Information & Communications Technology","agentCount":2,"indexable":false,"hubUrl":"https://nowen.ai/industry/information-and-communications-technology"},"aiReaderFamilies":["OpenAI","Perplexity"],"products":[{"name":"Business Internet","anchor":"product-business-internet","type":"Service","url":"https://www.pacificinternet.com/business-internet/","summary":"Connects businesses with reliable internet access, regional and global reach, and service options suited to their operational needs.","description":"Pacific Internet Business Internet provides connectivity for businesses from small enterprises to large organizations. Standard Plus, Enterprise, Premium and Corporate packages offer different network capabilities, including static IP addresses, BGP routing, network monitoring and management, and optional low-latency direct connectivity to China. Connectivity options include broadband and Dedicated Internet Access, with 5G or 4G backup. Carrier diversity, regional coverage, localized support and customizable billing help businesses meet their connectivity and operational needs. China Internet Access Plus adds low-latency, web-accelerated access to international websites and applications through regional points of presence and transit paths into China and other regions.","pricing":{},"features":[{"name":"Service availability","value":"Support More Consistent Internet Availability","valueDescription":"Uptime guarantees of up to 99.99% are available, with the Business Internet page also citing guarantees of up to 99.95%."},{"name":"China Internet Access Plus","value":"Connect To China And International Applications","valueDescription":"Add direct connectivity to China or use China Internet Access Plus for low-latency, web-accelerated access to international websites and applications. Multiple regional points of presence and transit paths support access into China and other regions, with increased bandwidth, stable access and a secure connection."},{"name":"Tiered internet packages","value":"Choose Connectivity That Fits Your Business","valueDescription":"Select from packages with different capabilities, including options for hosted time-sensitive and mission-critical applications."},{"name":"Internet access options","value":"Select Internet Access For Your Needs","valueDescription":"Choose among broadband, Dedicated Internet Access, GPON, Ethernet and Metro Ethernet depending on the package and business requirements."},{"name":"Network monitoring and management","value":"Keep Network Monitoring And Management In Hand","valueDescription":"Enterprise and Premium packages include network monitoring and management."},{"name":"Carrier diversity and regional connectivity","value":"Maintain Connectivity And Reach Customers","valueDescription":"Alternate carrier options help maintain operations if a carrier network is unavailable. Multiple peering partners and regional coverage support connectivity to customers worldwide."},{"name":"Dedicated local support","value":"Get Help From Local Support Teams","valueDescription":"Access localized support teams around the clock and experienced staff for professional consultation."},{"name":"Static IP addressing","value":"Support Business Servers With Static IPs","valueDescription":"Use static IP addresses to support services such as mail, FTP and VPN servers."},{"name":"BGP routing","value":"Improve Network Stability With BGP","valueDescription":"Use BGP routing to increase network stability and support end-to-end quality of service."},{"name":"Backup internet connectivity","value":"Add 5G Or 4G Backup Internet","valueDescription":"Use 5G or 4G backup internet as an additional connectivity option."},{"name":"Proactive network services","value":"Track Bandwidth Use And Network Activity","valueDescription":"Use monitoring, bandwidth utilization reports and alerts to review network activity and bandwidth use."},{"name":"Unified invoicing","value":"Simplify Billing With Localized Invoices","valueDescription":"Use customizable, localized billing to reduce paperwork and administrative effort."}]},{"name":"Business Mobile","anchor":"product-business-mobile","type":"Service","url":"https://www.pacificinternet.com/business-mobile/","summary":"Keeps employees connected with mobile plans and devices tailored to business needs, backed by recommendations, responsive support and potential cost savings.","description":"Pacific Internet provides mobile connectivity for businesses and their employees. As a carrier-neutral provider, it offers plans, devices and options from different operators, with objective recommendations from qualified Telecom Analysts. Services include customizable consolidated billing, data add-ons, international direct dial, international roaming, and delivery of SIM cards and devices to the office. Dedicated account management and 24/7 technical support are available, alongside potential savings on business mobile plans and roaming.","pricing":{},"features":[{"name":"Reliable business mobile connectivity","value":"Keep Employees Connected","valueDescription":"Provide reliable mobile connectivity for businesses and employees."},{"name":"Carrier-neutral plans and devices","value":"Choose From Multiple Operators","valueDescription":"Select business mobile plans, devices and options from different operators."},{"name":"Business mobile cost savings","value":"Save On Plans And Roaming","valueDescription":"Access potential savings or discounts on business mobile plans and roaming services."},{"name":"Professional telecom recommendations","value":"Match Plans To Business Needs","valueDescription":"Receive objective recommendations from qualified Telecom Analysts."},{"name":"Consolidated customizable billing","value":"Consolidate Charges Into One Invoice","valueDescription":"Bring organizational mobile charges together in one customizable invoice."},{"name":"Account management and technical support","value":"Access Dedicated Support Around The Clock","valueDescription":"Work with experienced Account Managers and access technical support 24/7."},{"name":"Mobile data and international services","value":"Add Data And International Services","valueDescription":"Choose data add-ons, international direct dial and international roaming."},{"name":"Office delivery of SIM cards and devices","value":"Receive SIMs And Devices At Your Office","valueDescription":"Have SIM cards and mobile devices delivered to the office."}]},{"name":"IP VPN","anchor":"product-ip-vpn","type":"Service","url":"https://www.pacificinternet.com/ip-vpn/","summary":"Connects regional offices and data centres over private networks while supporting reliable performance and simpler enterprise WAN connectivity.","description":"Pacific Internet offers global Multiprotocol Label Switching (MPLS) and Internet Protocol (IP) Virtual Private Network (VPN) solutions for businesses seeking private connectivity between regional offices and data centres. The service supports site-to-site and multipoint deployments, integrates with existing architecture, and is suited to businesses seeking high-performance, efficient networks, a simpler enterprise WAN, or expansion of an existing enterprise MPLS network. Connectivity is backed by service-level agreements with guaranteed uptime.","pricing":{},"features":[{"name":"Site-to-site and multipoint connectivity","value":"Connect Multiple Business Locations","valueDescription":"Connect regional offices, data centres and other business locations through private network connectivity."},{"name":"Service-level agreements and guaranteed uptime","value":"Maintain Connectivity Uptime","valueDescription":"Service-level agreements with guaranteed uptime support dependable connectivity."},{"name":"Existing architecture integration","value":"Integrate With Existing Networks","valueDescription":"Integrate with existing architecture and expand an enterprise MPLS network."},{"name":"Network performance and efficiency","value":"Improve Network Performance And Efficiency","valueDescription":"Supports high-performance connectivity between regional offices and data centres and efficient network infrastructure."},{"name":"Enterprise WAN simplification","value":"Simplify Enterprise WAN Connectivity","valueDescription":"Supports businesses seeking to simplify enterprise WAN connectivity."}]},{"name":"Software-Defined Wide-Area Network (SD-WAN)","anchor":"product-software-defined-wide-area-network-sd-wan","type":"Service","url":"https://www.pacificinternet.com/sd-wan/","summary":"Supports secure, high-performing access to cloud applications while helping businesses simplify WAN operations and accommodate changing network needs.","description":"Pacific Internet SD-WAN helps businesses move from traditional hub-and-spoke networks to a secure hybrid WAN architecture suited to cloud and SaaS applications. It is designed to secure WAN services, optimize workloads and applications, and simplify operations through a central management platform. The solution supports integration with security capabilities, cloud on-ramp for multi-cloud deployments, and secure remote access for employees working in offices or at home. It can also simplify an enterprise WAN or expand an existing MPLS network.","pricing":{},"features":[{"name":"Hybrid WAN architecture","value":"Support Cloud And SaaS Applications","valueDescription":"Provides a network architecture suited to businesses using cloud and SaaS applications."},{"name":"Application performance optimization","value":"Optimize Application Performance","valueDescription":"Helps address packet loss, congestion and latency affecting cloud performance, while supporting workload and application optimization across regions."},{"name":"Network security and remote access","value":"Protect The Network And Enable Remote Access","valueDescription":"Use enterprise-grade security capabilities and security integrations to support secure network access for employees working in the office or at home."},{"name":"Centralized management","value":"Simplify Network Configuration","valueDescription":"Use a central management platform to simplify network configurations and operations."},{"name":"Cloud on-ramp for multi-cloud deployments","value":"Connect To Multi-Cloud Deployments","valueDescription":"Use cloud on-ramp capability to support multi-cloud deployments."},{"name":"MPLS network transition","value":"Simplify Or Expand Enterprise WAN","valueDescription":"Support businesses looking to simplify their enterprise WAN or extend an existing MPLS network."}]},{"name":"Secure Access Service Edge (SASE)","anchor":"product-secure-access-service-edge-sase","type":"Service","url":"https://www.pacificinternet.com/sase-secure-access-service-edge/","summary":"Improves network security and performance while supporting cloud use, flexible security implementation, and a fast user experience.","description":"Pacific Internet’s SASE solution combines network components and security capabilities in an optimized cloud-based infrastructure to help businesses improve network security and performance. It is designed for organizations embracing remote work and cloud applications. Specialists analyze the existing network, recommend a solution, and implement an approach to integrate SASE into the organization’s network architecture.","pricing":{},"features":[{"name":"Cloud-based network and security infrastructure","value":"Support Cloud-Focused Operations","valueDescription":"Use an optimized cloud-based infrastructure suitable for organizations dealing mostly with cloud services."},{"name":"Zero-trust network and data protection","value":"Protect Networks And Data","valueDescription":"Apply zero-trust principles to improve network and data protection regardless of user location."},{"name":"SASE network integration","value":"Integrate SASE Into Existing Networks","valueDescription":"Receive professional analysis, recommendations and implementation support for integrating SASE with an existing network."},{"name":"Network performance and user experience","value":"Improve Network Performance","valueDescription":"Improve network performance to help deliver a fast and seamless user experience."},{"name":"Scalable security measures","value":"Scale Security Measures","valueDescription":"Implement security measures more easily to support flexibility as business needs change."},{"name":"Infrastructure complexity and cost reduction","value":"Reduce Complexity And Costs","valueDescription":"Simplify infrastructure and help lower costs through reduced infrastructure complexity."}]},{"name":"Managed Services","anchor":"product-managed-services","type":"Service","url":"https://www.pacificinternet.com/managed-services/","summary":"Outsources network operations and provides professional expertise, helping IT teams focus on core business priorities.","description":"Pacific Internet Managed Services provides outsourced operation and management of network devices for SMEs and large organizations. End-to-end services cover routers, switches, load balancing, firewalls and Wi-Fi, and are backed by service-level assurances. Scalable and designed around specific business needs, the service gives IT teams professional networking and cybersecurity expertise so they can focus on core business priorities.","pricing":{},"features":[{"name":"Network device management","value":"Outsource Network Device Operations","valueDescription":"Have network specialists operate and manage key network devices so the IT team can focus on core business."},{"name":"IT team focus","value":"Focus IT Teams On Core Priorities","valueDescription":"With network devices managed by Pacific Internet, IT teams can direct attention to core business priorities."},{"name":"24x7 technical support","value":"Access Technical Support Around The Clock","valueDescription":"Receive technical support 24 hours a day, seven days a week."},{"name":"Service assurance","value":"Rely On Service-Level Assurances","valueDescription":"Service Level Assurances back the end-to-end managed service."},{"name":"Scalable, tailored services","value":"Scale Services To Business Needs","valueDescription":"Use scalable managed services designed around specific business needs."},{"name":"Operating expense reduction","value":"Reduce Network Operating Expenses","valueDescription":"Outsourcing network operation and management can help reduce operating expenses while using professional expertise."},{"name":"Professional recommendations","value":"Get Professional Recommendations","valueDescription":"Draw on professional recommendations to identify networking and cybersecurity solutions suited to business needs."}]},{"name":"Regional Data Centres","anchor":"product-regional-data-centres","type":"Service","url":"https://www.pacificinternet.com/regional-data-centres/","summary":"Protects business data, supports resilient regional connectivity, and scales storage while reducing onsite infrastructure and maintenance costs.","description":"Pacific Internet’s regional data centre service partners with providers to safeguard business data across Southeast Asia. Colocation facilities range up to Tier III and offer 99.98% guaranteed uptime, power and bandwidth, certified security and privacy standards, and storage resources that can expand with business requirements. The service supports resilient connectivity and networking while reducing the financial burden of infrastructure and onsite server maintenance.","pricing":{},"features":[{"name":"Colocation resources","value":"Reduce Onsite Infrastructure And Maintenance Costs","valueDescription":"Colocation lessens infrastructure and onsite server maintenance costs while providing power and bandwidth."},{"name":"Data centre resiliency and uptime","value":"Improve Data Centre Resiliency","valueDescription":"Access data centres designed to offer greater resiliency, with facilities up to Tier III and a 99.98% guaranteed uptime commitment."},{"name":"Certified security and privacy","value":"Safeguard Data With Certified Standards","valueDescription":"Use data centres with certifications including ISO 22301, PCI DSS and SOC 2 Type II."},{"name":"Scalable storage resources","value":"Expand Storage As Requirements Change","valueDescription":"Expand data storage based on business requirements using colocation resources that provide power and bandwidth."},{"name":"Regional presence and connectivity","value":"Extend Data Centre Reach Across Southeast Asia","valueDescription":"A Southeast Asian data centre presence supports regional needs and connectivity to Asia."},{"name":"Faster, resilient networking","value":"Support Faster And Resilient Networking","valueDescription":"Use colocation data centre services for faster networking and resilient connectivity."}]},{"name":"Dedicated Cloud","anchor":"product-dedicated-cloud","type":"Service","url":"https://www.pacificinternet.com/dedicated-private-cloud/","summary":"Provides a private, customizable cloud environment with customer-exclusive management, flexible connectivity, and usage-based costs that reduce upfront expenditure.","description":"Pacific Internet’s dedicated private cloud provides a customer-committed cloud environment hosted in a Singapore Tier III centre. It offers a distinct pool of customizable resources, exclusive customer management, and flexible internet or private connectivity. The solution combines an OpEx, pay-as-you-use model with a virtualized operating environment and cloud bursting to support reliability and on-demand computing needs.","pricing":{},"features":[{"name":"Dedicated resources","value":"Customize Resources For Your Organization","valueDescription":"Use a customer-committed pool of cloud resources that can be customized to organizational requirements."},{"name":"Customer-exclusive management","value":"Protect Privacy With Exclusive Management","valueDescription":"Keep management exclusive to the organization in a solution described as providing security and privacy."},{"name":"Flexible cloud connectivity","value":"Choose Your Cloud Access","valueDescription":"Select the access type and provider that suit business needs, whether connecting over the internet or privately."},{"name":"Usage-based OpEx model","value":"Reduce Upfront Cloud Costs","valueDescription":"Pay as you use through an OpEx model that reduces upfront costs and supports cost management."},{"name":"Singapore Tier III data centre","value":"Host Workloads In Singapore","valueDescription":"Run the dedicated private cloud in a Singapore Tier III centre."},{"name":"Virtualized environment and cloud bursting","value":"Support Reliable On-Demand Computing","valueDescription":"Use a virtualized operating environment and cloud bursting to support reliability and on-demand computing."}]},{"name":"Pacific Cloud Exchange (PacEX)","anchor":"product-pacific-cloud-exchange-pacex","type":"Service","url":"https://www.pacificinternet.com/pacific-cloud-exchange-pacex/","summary":"Connects businesses to cloud providers over private networks for improved application performance and security at lower cost.","description":"Pacific Cloud Exchange (PacEX) provides businesses with private, secured connectivity directly to multiple cloud providers through international leased lines and the Pacific Internet backbone. The service supports cloud adoption through professional analysis of the existing network environment, strategy development and application identification, cloud infrastructure transformation, and performance optimization.","pricing":{},"features":[{"name":"Private multi-cloud connectivity","value":"Connect Directly To Multiple Cloud Providers","valueDescription":"Connect directly to multiple cloud providers through a private network."},{"name":"Cloud application performance","value":"Improve Cloud Application Performance","valueDescription":"Use private network connectivity designed to improve cloud application performance."},{"name":"Cloud connectivity security","value":"Secure Cloud Network Connections","valueDescription":"Use a private, secured connection to cloud providers."},{"name":"International leased line and backbone access","value":"Connect Through Leased Lines And Backbone","valueDescription":"Connect through International Leased Lines and the Pacific Internet Backbone."},{"name":"Cloud transformation support","value":"Plan And Optimize Cloud Transformation","valueDescription":"Receive support assessing the network, developing a strategy, identifying applications, transforming cloud infrastructure and optimizing performance."},{"name":"Lower-cost private connectivity","value":"Access Private Connectivity At Lower Cost","valueDescription":"Use private network connectivity to cloud providers at a lower cost."}]},{"name":"Email, DNS & Web Hosting Services","anchor":"product-email-dns-and-web-hosting-services","type":"Service","url":"https://www.pacificinternet.com/email-dns-web-hosting/","summary":"Helps businesses host websites and communicate securely with flexible storage, protected email and dedicated support.","description":"Pacific Internet provides business email, DNS and web hosting services for SMEs and enterprises. Web hosting plans include secure storage of up to 100GB, unmetered data transfer and unlimited FTP accounts. Email hosting offers flexible, secure storage with antivirus and anti-spam protection. Customizable local billing and 24×7 phone and email support are also available. An upgrade promotion lists additional email security features, including 2-factor authentication, intrusion and email harvest detection, and improved spam filters.","pricing":{},"features":[{"name":"Email threat protection","value":"Protect Email From Common Threats","valueDescription":"Included antivirus and anti-spam protection helps secure hosted email. The upgrade promotion lists additional protections, including 2-factor authentication, intrusion and email harvest detection, and improved spam filters."},{"name":"Secure web hosting storage","value":"Store Website Data Securely","valueDescription":"Host company website content with secure storage options of up to 100GB."},{"name":"24×7 customer support","value":"Reach Support Around The Clock","valueDescription":"Contact specialists and the IT support team 24×7 by phone or email."},{"name":"Unmetered data transfer","value":"Transfer Data Without Metered Limits","valueDescription":"Use web hosting plans with unmetered data transfer."},{"name":"Flexible email storage","value":"Choose Flexible Email Storage","valueDescription":"Select from flexible storage options for business email."},{"name":"Unlimited FTP accounts","value":"Create Unlimited FTP Accounts","valueDescription":"Create unlimited FTP accounts on web hosting plans."},{"name":"Localized billing","value":"Simplify Billing Administration","valueDescription":"Use customizable localized billing options to help reduce billing administration."}]},{"name":"Backup & disaster recovery","anchor":"product-backup-and-disaster-recovery","type":"Service","url":"https://www.pacificinternet.com/backup-and-disaster-recovery/","summary":"Helps businesses maintain continuity during crises with cloud-based backup, recovery services and short recovery objectives.","description":"Pacific Internet offers professional cloud-based backup and recovery solutions to support business continuity during crises. Services include fully managed data backup and recovery, a dedicated work area recovery centre, and Disaster Recovery as a Service (DRaaS). They aim to provide short Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) during incidents involving downtime and data loss.","pricing":{},"features":[{"name":"Business continuity support","value":"Support Business Continuity","valueDescription":"Retain continuity during crises involving downtime or data loss."},{"name":"Managed data backup and recovery","value":"Manage Data Backup And Recovery","valueDescription":"Prepare for incidents involving downtime and data loss with fully managed data backup and recovery."},{"name":"Disaster recovery as a service","value":"Access Disaster Recovery Services","valueDescription":"Use DRaaS as one of the recovery options offered to support business continuity."},{"name":"Short recovery time and point objectives","value":"Reduce Recovery Time And Data Loss","valueDescription":"Short RTOs support a faster return to operations, while short RPOs address incidents involving data loss."},{"name":"Cloud-based recovery","value":"Access Cloud-Based Recovery","valueDescription":"Use cloud-based recovery solutions to help respond to crises."},{"name":"Work area recovery","value":"Use A Dedicated Recovery Centre","valueDescription":"Use a dedicated work area recovery centre as a location for business recovery."}]},{"name":"Firewall services","anchor":"product-firewall-services","type":"Service","url":"https://www.pacificinternet.com/firewall-services/","summary":"Helps defend networks, cloud access and devices against unwanted traffic, threats and intrusion attempts with scalable security controls.","description":"Pacific Internet's Next Generation Firewall (NGFW) service helps businesses monitor network traffic, protect against threats, and secure access to cloud networks and devices. Firewall policies, Deep Packet Inspection and Unified Threat Protection support perimeter defence against unwanted traffic, potentially dangerous code and intrusion attempts. The solution offers application control, advanced persistent threat protection, web and content filtering, intrusion prevention, data loss protection and anti-malware. Businesses can start with a smaller deployment and add advanced features over time, while administrators manage security functions through a single console.","pricing":{},"features":[{"name":"Perimeter traffic defence and monitoring","value":"Monitor And Block Unwanted Traffic","valueDescription":"Monitor traffic and help protect business networks from unwanted traffic, potentially dangerous code and intrusion attempts."},{"name":"Cloud network and device protection","value":"Protect Networks And Devices","valueDescription":"Help protect against threats and secure access to cloud networks and devices."},{"name":"Threat prevention controls","value":"Strengthen Threat Prevention","valueDescription":"Use threat protection, advanced persistent threat protection, intrusion prevention and anti-malware to defend the business."},{"name":"Data loss protection","value":"Protect Business Data","valueDescription":"Use data loss protection as one of the firewall service's network security features."},{"name":"Centralized security management","value":"Manage Security Centrally","valueDescription":"Use one unified console to monitor and manage security functions."},{"name":"Firewall policies and packet inspection","value":"Apply Policies And Inspect Network Traffic","valueDescription":"Use firewall policies and Deep Packet Inspection as capabilities within the firewall solution."},{"name":"Application and content controls","value":"Control Applications And Filter Content","valueDescription":"Use application control and web and content filtering as part of network security."},{"name":"Scalable firewall deployment","value":"Scale Security Features","valueDescription":"Begin with a smaller deployment and add advanced features over time."}]},{"name":"End Point Protection","anchor":"product-end-point-protection","type":"Service","url":"https://www.pacificinternet.com/end-point-protection/","summary":"Safeguards devices connecting to corporate networks, helping organizations support remote work while addressing cyber threats.","description":"Pacific Internet End Point Protection uses threat detection and prevention technologies to safeguard devices that connect to the corporate network. It addresses security risks associated with unsecured devices and supports organizations with remote workforces.","pricing":{},"features":[{"name":"Preventive technologies","value":"Prevent Threats On Connected Devices","valueDescription":"Apply preventive technologies to help protect connected devices from cyber threats."},{"name":"Threat detection","value":"Detect Threats On Connected Devices","valueDescription":"Use threat detection capabilities to help identify cyber threats on connected devices."},{"name":"Central management platform","value":"Manage Endpoint Protection Centrally","valueDescription":"Use a central management platform to manage protection for devices connecting to the corporate network."}]},{"name":"Clean Pipe Anti-DDoS","anchor":"product-clean-pipe-anti-ddos","type":"Service","url":"https://www.pacificinternet.com/clean-pipe-anti-ddos/","summary":"Protects networks, web services and applications from DDoS attacks while keeping clean traffic flowing and supporting business continuity.","description":"Pacific Internet Clean Pipe Anti-DDoS is designed to protect networks and applications against DDoS attacks. It analyzes incoming traffic for suspicious activity using predictive mechanisms and automatic detection, blocking attacks while allowing clean traffic to reach servers. The solution provides customized, multi-layer detection and protection against changing DDoS techniques, with automated protection for networks, web services and applications.","pricing":{},"features":[{"name":"Multi-layer DDoS protection","value":"Protect Against Changing DDoS Techniques","valueDescription":"Use customized multi-layer protection designed to address changing DDoS techniques and protect networks and applications."},{"name":"Attack traffic blocking","value":"Block Attacks While Passing Clean Traffic","valueDescription":"Block attack traffic while allowing clean traffic to continue to the server."},{"name":"Automated traffic detection","value":"Detect Suspicious Traffic Automatically","valueDescription":"Use predictive mechanisms and automatic detection to analyze incoming packets for suspicious activity and signs of DDoS attacks."},{"name":"Scalable, 24/7 protection","value":"Scale Protection Around The Clock","valueDescription":"Use scalable 24/7 automated protection for networks, web services and applications."},{"name":"Simplified security management","value":"Simplify Management For In-House IT","valueDescription":"Use a simplified management platform intended for in-house IT teams."},{"name":"Cost-effective threat prevention","value":"Prevent Cyber Threats Cost-Effectively","valueDescription":"Use threat prevention described as cost-effective against cyber attacks."}]},{"name":"ITFS / IDD Services","anchor":"product-itfs-idd-services","type":"Service","url":"https://www.pacificinternet.com/itfs-idd-services/","summary":"Reaches customers worldwide with international calling and toll-free services, supported by flexible pricing, call quality and billing options.","description":"Pacific Internet provides International Direct Dial (IDD), International Toll-Free (ITFS) and SIP trunking services to help businesses connect with customers worldwide. International calling is available to more than 230 destinations, with direct toll-free access to Singapore businesses. Customers can choose pricing based on destination, call volume or a flat rate. Customizable and localized billing can be tailored to reporting or cost-allocation needs, with call information such as destinations and traffic duration available in reports.","pricing":{},"features":[{"name":"International calling coverage","value":"Reach More Than 230 Destinations","valueDescription":"Connect with customers through international calling to more than 230 destinations worldwide."},{"name":"International toll-free access","value":"Provide Direct Toll-Free Access","valueDescription":"Give callers direct toll-free access to a Singapore business."},{"name":"Flexible pricing plans","value":"Choose Pricing That Fits","valueDescription":"Select destination-based, volume-based or flat-rate pricing."},{"name":"Call quality","value":"Enjoy Clear Conversations","valueDescription":"Support clear conversations with customers across international destinations."},{"name":"SIP trunking","value":"Add SIP Trunking","valueDescription":"Choose SIP trunking as part of the business voice service offering."},{"name":"Custom billing","value":"Simplify Billing Administration","valueDescription":"Tailor localized billing to reporting or cost-allocation requirements."},{"name":"Custom call reports","value":"Track Call Activity","valueDescription":"Access call information such as destinations and traffic duration."}]},{"name":"YouCLink Plus","anchor":"product-youclink-plus","type":"Service","url":"https://www.pacificinternet.com/youclink-plus-ip-telephony/","summary":"Simplifies business communications with one business number, mobile calling and collaboration tools for employees working from the office, home or on the go.","description":"YouCLink Plus is an IP telephony and collaboration solution that lets employees use a single business number to make, receive and manage calls on mobile devices over an internet connection. Employees can use mobile devices as workstations for call processing, three-way calls and video calls. The service also integrates video conferencing, desktop sharing and corporate directory search. It supports remote working and can help reduce international dialing, roaming and equipment costs. Users can save recordings of important calls and listen to them while on the go.","pricing":{},"features":[{"name":"Single business number","value":"Use One Number For Business Calls","valueDescription":"Use one business number for communications from home, the office or a mobile device."},{"name":"Mobile calling and call processing","value":"Make And Process Calls On The Go","valueDescription":"Make, receive and process calls from mobile devices as from an office desk phone."},{"name":"Call recording","value":"Save And Replay Important Calls","valueDescription":"Save recordings of important calls and listen to them on the go."},{"name":"International dialing and roaming cost savings","value":"Reduce International Calling And Roaming Costs","valueDescription":"Save on international direct dialing and roaming; the service is described as having no international voice roaming charges."},{"name":"Three-way and video calling","value":"Make Three-Way And Video Calls","valueDescription":"Use mobile devices to place three-way calls and make video calls."},{"name":"Collaboration tools","value":"Collaborate With Integrated Tools","valueDescription":"Use video conferencing, desktop sharing and corporate directory search to support collaboration."},{"name":"Equipment cost savings","value":"Reduce Equipment Costs","valueDescription":"Use the service as a way to save on equipment costs."}]},{"name":"Microsoft Teams Connector","anchor":"product-microsoft-teams-connector","type":"Service","url":"https://www.pacificinternet.com/microsoft-teams-connector/","summary":"Connects teams and business phone calls in the cloud to support flexible work, business continuity and lower equipment and roaming costs.","description":"A 100% cloud-based solution that connects Microsoft Teams and Microsoft Phone System to the public switched telephone network (PSTN). It enables instant messaging, calls, meetings and file collaboration, supporting work from anywhere and business continuity while eliminating the need for on-premise equipment and helping save overhead and roaming costs.","pricing":{},"features":[{"name":"Cloud telephony integration","value":"Connect Teams To The PSTN","valueDescription":"Link Microsoft Teams and Microsoft Phone System with the PSTN to support business telephony through the cloud."},{"name":"Work-from-anywhere access and continuity","value":"Work From Anywhere","valueDescription":"Access Microsoft Teams from different locations, with cloud-based delivery supporting continuity plans."},{"name":"Instant messaging and calling","value":"Chat And Make Business Calls","valueDescription":"Use instant messaging and incoming or outgoing calls on a laptop or phone."},{"name":"HD audio and video meetings","value":"Join HD Meetings","valueDescription":"Join individual or group meetings with HD audio and video."},{"name":"On-premise equipment elimination","value":"Remove On-Premise Equipment","valueDescription":"Do away with on-premise equipment for this solution."},{"name":"Screen and file sharing","value":"Share Screens And Files","valueDescription":"Use screen sharing during meetings and share files with colleagues."},{"name":"Overhead and roaming cost savings","value":"Save On Overhead And Roaming Costs","valueDescription":"Use the cloud-based solution to help save on overhead and roaming costs."},{"name":"Topic and project organization","value":"Organize Work By Topic","valueDescription":"Organize collaboration by topic or project."}]},{"name":"InSight Portal","anchor":"product-insight-portal","type":"Platform","url":"https://insight.pacificinternet.com/","summary":"Provides convenient access to invoices, reports, portal services and online product ordering.","description":"InSight Portal is an internet-based business platform where customers can access corporate web applications and services. It provides private, customized access to information and e-services and enables customers to order products online. The portal also provides access to invoices and reports.","pricing":{},"features":[{"name":"Invoice and report access","value":"Access Invoices And Reports Online","valueDescription":"Use InSight Portal to access invoices and reports alongside other portal information and services."},{"name":"Private, customized information access","value":"Access Customized Information Privately","valueDescription":"Access information through a private, customized portal experience."},{"name":"Corporate web applications and e-services","value":"Use Corporate Services Online","valueDescription":"Access corporate web applications and e-services available to customers."},{"name":"Online product ordering","value":"Order Products Online","valueDescription":"Place online orders for products offered by merchants through InSight Portal."},{"name":"Administrator-managed employee access","value":"Create Individual Employee Access","valueDescription":"The main administrator can create individual accounts for authorized customer personnel and employees."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://pacificinternet.com","text":"Pacific Internet"},{"url":"https://www.pacificinternet.com/business-internet/","text":"Business Internet"},{"url":"https://www.pacificinternet.com/business-mobile/","text":"Business Mobile"},{"url":"https://www.pacificinternet.com/ip-vpn/","text":"IP VPN"},{"url":"https://www.pacificinternet.com/sd-wan/","text":"Software-Defined Wide-Area Network (SD-WAN)"},{"url":"https://www.pacificinternet.com/sase-secure-access-service-edge/","text":"Secure Access Service Edge (SASE)"},{"url":"https://www.pacificinternet.com/managed-services/","text":"Managed Services"},{"url":"https://www.pacificinternet.com/regional-data-centres/","text":"Regional Data Centres"},{"url":"https://www.pacificinternet.com/dedicated-private-cloud/","text":"Dedicated Cloud"},{"url":"https://www.pacificinternet.com/pacific-cloud-exchange-pacex/","text":"Pacific Cloud Exchange (PacEX)"},{"url":"https://www.pacificinternet.com/email-dns-web-hosting/","text":"Email, DNS & Web Hosting Services"},{"url":"https://www.pacificinternet.com/backup-and-disaster-recovery/","text":"Backup & disaster recovery"},{"url":"https://www.pacificinternet.com/firewall-services/","text":"Firewall services"},{"url":"https://www.pacificinternet.com/end-point-protection/","text":"End Point Protection"},{"url":"https://www.pacificinternet.com/clean-pipe-anti-ddos/","text":"Clean Pipe Anti-DDoS"},{"url":"https://www.pacificinternet.com/itfs-idd-services/","text":"ITFS / IDD Services"},{"url":"https://www.pacificinternet.com/youclink-plus-ip-telephony/","text":"YouCLink Plus"},{"url":"https://www.pacificinternet.com/microsoft-teams-connector/","text":"Microsoft Teams Connector"},{"url":"https://insight.pacificinternet.com/","text":"InSight Portal"}]}