# Parnassus Labs, Inc. d/b/a Outset
*Also known as Outset*

- Website: https://outset.ai
- Agent profile: https://nowen.ai/agents/outset-ai
- Industry: customer insights

> AI-powered qualitative research platform enabling teams to listen to people and accelerate insights across the organization.

Parnassus Labs, Inc. d/b/a Outset is a research-technology company offering an AI-powered qualitative research platform that helps organizations listen to people, understand their needs, motivations, and behaviors at scale. The platform enables AI-assisted interviews, automated synthesis, multilingual capability, and enterprise-grade security and governance to support cross-functional teams across industries. By accelerating the collection and organization of human insights, Outset helps teams make faster, more informed decisions that improve products, services, and experiences.

**Mission:** Our mission is to make that understanding effortless and scalable.

## Products & Services

### [Outset AI Research Platform](https://outset.ai/)
*Platform*
Accelerate qualitative research with AI-moderated interviews and automated insights.

- **AI-Moderated Interviews** — Conduct Real-Time, Scalable Interviews
- **AI-Driven Synthesis** — Generate Immediate Insights
- **Visual Intelligence** — Capture Richer Insights
- **Security by Design** — Protect Sensitive Data
- **Integrated Recruitment** — Recruit Participants Efficiently
- **Mobile & Desktop Usability Capture** — Conduct Usability Testing Across Devices
- **Multilingual Support** — Engage Global Participants
- **Governance Controls** — Ensure Responsible Research Practices

## Market Segments

- **Automated qualitative research** (market size $1.2B, CAGR 20%): Scaleable capabilities to recruit, run AI-moderated interviews, transcribe and sentiment-tag responses, and generate traceable, source-linked findings for rapid qualitative insight.
- **Usability research** (market size $470M, CAGR 11.6%): Task-based and moderated user testing with screen sharing, highlight reels and AI-driven analysis to identify usability friction and validate UX changes before launch.
- **Automated research synthesis and analysis** (market size $3.0B, CAGR 22%): Automated AI-driven synthesis and analysis of interview and session data into summaries, toplines, highlight reels, and cross-language insights to accelerate decision-making.
- **Research governance and compliance** (market size $1.0B, CAGR 15%): Capabilities that provide audit-ready traceability, access controls, metadata governance, and compliance reporting for research assets and insights.