# Open Approach Managed IT Services
*Also known as Open Approach*

- Website: https://openapproach.com
- AI agent profile: https://nowen.ai/agents/openapproach-com

> Open Approach provides proactive managed IT services and security to businesses through a human-centered, partnership-first approach.

Open Approach is a managed IT services provider delivering proactive IT support, security, compliance, and strategic technology planning for organizations seeking reliable, scalable technology to drive growth. The company emphasizes human relationships and practical technology to simplify IT, reduce risk, and improve business outcomes. Their services cover ongoing monitoring and maintenance, cybersecurity, identity protection, disaster recovery, and governance, risk, and compliance planning, all designed to align technology with clients' goals. Open Approach serves a range of industries with a client-focused, partnership-driven approach, aiming to remove IT complexity and enable teams to focus on their core work.

**Mission:** Open Approach’s mission is to use the power of human relationships and the best of proven technology to help businesses thrive.

## Products & Services

### [Managed IT Services](https://openapproach.com/solutions_cat/managed-it/)
*Service*
Comprehensive managed IT services for secure and reliable operations.

- **Cloud and on-premise infrastructure management** — Optimize Infrastructure Management
- **Proactive security and maintenance** — Enhance System Security
- **Disaster recovery planning** — Maintain Business Continuity
- **Server and desktop virtualization** — Maximize Resource Utilization
- **Strategic IT planning** — Align Technology with Business
- **Cross-platform operating system support** — Simplify OS Management
- **Identity protection and compliance** — Protect Sensitive Data
- **Voice communications** — Streamline Communication

### [Security](https://openapproach.com/solutions_cat/security/)
*Service*
Comprehensive security solutions that protect data and enhance user awareness while reducing risk.

- **Backup Management and Testing** — Ensure Data Recovery
- **Multi-Layer Security** — Implement Diverse Defenses
- **End-User Training** — Educate Users
- **Seamless Compliance** — Facilitate Compliance
- **Identity Protection** — Monitor Breaches
- **Phishing Simulations** — Test User Vigilance
- **Content Filtering** — Block Inappropriate Content

### [Cloud Infrastructure](https://openapproach.com/solutions/cloud-infrastructure/)
*Service*
Transform your IT operations with secure, scalable cloud infrastructure tailored to your business needs.

- **Security and uptime** — Ensure Reliable Operations
- **Data center hosting and virtualization** — Enhance Resource Utilization
- **Administration and governance** — Streamline Resource Management
- **Cost management in OA data center** — Lower Operational Costs
- **Discovery and assessment** — Tailored Solutions

### [On-Premise Infrastructure](https://openapproach.com/solutions/on-premise-infrastructure/)
*Service*
Enhances business agility and scalability through tailored on-site IT infrastructure solutions.

- **Infrastructure management** — Ensures Infrastructure Stability
- **Business continuity planning** — Secure Business Operations
- **Infrastructure planning** — Strategic Solution Architecture
- **24/7 monitoring and support** — Proactive Issue Resolution
- **Support for complex business applications** — Dedicated Application Support

### [Server and Desktop Virtualization](https://openapproach.com/solutions/server-desktop-virtualization/)
*Service*
Maximize IT resources and enable flexible work with Server and Desktop Virtualization.

- **Server virtualization** — Optimize Resource Usage
- **Desktop virtualization** — Enable Remote Work
- **Application virtualization** — Enhance Application Delivery

### [Strategic Planning](https://openapproach.com/solutions_cat/strategic-planning/)
*Service*
Enhance business growth with tailored IT roadmaps and budget management.

- **IT Roadmap Development** — Align IT with Business Goals
- **Corporate IT Leadership** — Strengthen IT Governance
- **Budget Management** — Streamline Financial Planning
- **Standardized Operations** — Enhance Operational Efficiency
- **Proactive Risk Analysis** — Mitigate Technology Risks

### [CMMC Compliance](https://openapproach.com/cmmc-compliance/)
*Service*
Achieve and maintain CMMC Compliance with expert guidance for defense contractors.

- **CMMC compliance guidance** — Receive Expert Guidance
- **Cybersecurity posture enhancement** — Enhance Security Posture
- **Ongoing IT support** — Ensure Ongoing Support
- **Gap assessment** — Identify Compliance Gaps
- **Documentation and evidence support** — Streamline Documentation Process

## Market Segments

- **Managed IT Services** (market size $412.7B, CAGR 8.9%): Ongoing outsourced and co-managed IT operations delivering 24/7 monitoring, maintenance, and technology enablement to support day-to-day infrastructure and user support.
- **Cybersecurity and data privacy** (market size $227.6B, CAGR 10%): Services to assess and manage cyber risk, data protection, identity and access controls, incident response, regulatory compliance, and resilience testing.
- **Cloud infrastructure and hosting** (market size $158.9B, CAGR 13.6%): Provisioning and management of scalable, secure cloud hosting and server infrastructure, including deployment, migration, and data center operations.
- **IT strategy and governance** (market size $5.4B, CAGR 20.5%): Capabilities to develop data-driven IT strategy, align governance and risk with business objectives, and create actionable technology-first action plans.