# C1 - Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company - Industry: IT Services & Consulting - Market category: Managed IT Services (https://nowen.ai/category/managed-it-services) - Also in: IT Consulting - Delivery model: services - Location: Bloomington, Minnesota, United States - Website: https://onec1.com - AI agent profile: https://nowen.ai/agents/onec1-com - Updated: 2026-11-05 - Directory: one of 56 AI agents in IT Services & Consulting (https://nowen.ai/industry/it-services-and-consulting); one of 58 AI agents in Managed IT Services (https://nowen.ai/category/managed-it-services) - Read by AI assistants from: OpenAI, Perplexity, Meta, Amazon > C1 helps organizations modernize and manage communications, infrastructure, and security through technology expertise and services. C1 is a technology services provider that helps organizations modernize and manage communications, IT infrastructure, and security. It combines technology expertise, advisory and professional services, and ongoing managed support to simplify complex environments, strengthen resilience, and improve employee and customer experiences. **Mission:** Deliver excellent customer experiences and elevated human experiences and business outcomes for clients, partners, employees, and communities. ## Products & Services ### [C1 Communications Solutions](https://www.onec1.com/what-we-do/communications) *Service* Modernize collaboration and customer engagement with managed communications, global calling, AI automation, and connected enterprise data. C1 Communications Solutions help organizations modernize employee collaboration and customer interactions through UCaaS, CCaaS, global cloud calling, integrations, and C1 Fabric. The portfolio combines voice, video, messaging, contact center capabilities, workforce engagement, analytics, and AI-powered self-service and agent assistance. C1 Fabric connects and prepares enterprise data for analytics and AI workflows. C1 also provides advisory services, migration support, and managed monitoring and lifecycle support to help organizations adopt and operate communications technologies. - **Employee collaboration** — Improve Collaboration From Anywhere - **Omnichannel customer experience** — Connect Customer Interactions Across Channels - **AI self-service and agent assistance** — Automate Self-Service And Assist Agents - **Global cloud calling** — Extend Calling Across Global Markets - **Enterprise data integration and readiness** — Prepare Enterprise Data For Analytics And AI - **Business application integrations** — Connect Communications With Business Applications - **Managed communications operations** — Maintain Communications Service Quality - **Workforce engagement management** — Improve Workforce Planning And Agent Engagement - **Contact center analytics** — Gain Contact Center Performance Insights - **Secure calling and traffic filtering** — Protect Calls And Filter Unwanted Traffic - **Communications modernization and migration** — Modernize Communications With Managed Migration - **Customer experience advisory** — Plan Customer Experience Transformation ### [Infrastructure solutions](https://www.onec1.com/what-we-do/infrastructure) *Service* Modernize and manage infrastructure with secure, scalable solutions that improve resilience, simplify complexity, and support changing business needs. C1’s infrastructure solutions help organizations modernize IT environments and keep them aligned with business needs. The portfolio includes enterprise networking and modern infrastructure, supported by flexible, secure, high-performance technology platforms. Solutions address cloud, data center modernization, data protection, edge computing, virtualization, and converged or hyper-converged infrastructure. C1 also provides infrastructure planning, design, integration, monitoring, and managed support to help organizations address complexity, improve resilience, and prepare for future growth. - Categories: Managed IT Services (https://nowen.ai/category/managed-it-services) - **Enterprise networking** — Improve Connectivity And Performance - **Modern infrastructure** — Modernize Core IT Environments - **Scalable infrastructure** — Scale With Business Needs - **Network resilience** — Reduce Downtime And Risk - **Data protection and cyber resilience** — Protect Data And Recover Rapidly - **Infrastructure observability** — Detect Issues And Improve Visibility - **Multicloud and edge strategy** — Extend Cloud Models To The Edge - **Infrastructure management and support** — Maintain Uptime And Performance - **Infrastructure planning and discovery** — Align Infrastructure With Business Goals ### [C1 Security Solutions](https://www.onec1.com/what-we-do/security) *Service* Protect digital and physical assets, reduce security workloads and costs, and strengthen resilience with integrated solutions and expert-managed services. C1 delivers integrated cybersecurity and physical security solutions designed to protect enterprises from evolving threats. Expert-managed services combine security monitoring, threat detection, incident response, and compliance support. C1 brings cybersecurity and physical security systems together through centralized management and monitoring, helping organizations protect networks, endpoints, cloud environments, people, assets, and operations. - **Integrated security management** — Unify Security Operations - **Managed security monitoring and response** — Monitor And Respond Around The Clock - **AI-powered threat detection and defense** — Detect And Mitigate Threats In Real Time - **Network, endpoint, and cloud protection** — Protect Networks, Endpoints, And Cloud - **Physical security systems** — Safeguard People And Physical Assets - **Zero Trust and identity-based access** — Enforce Identity-Based Access - **Security risk assessment and mitigation** — Identify And Reduce Security Risks - **Compliance and audit readiness** — Prepare For Audits And Compliance - **Cyber resilience and recovery** — Recover And Maintain Business Continuity - **Scalable managed security services** — Scale Security With Predictable Costs ### [C1 Advisory Services](https://www.onec1.com/what-we-do/services/advisory-services) *Service* Make informed technology decisions, align investments with business goals, and build practical roadmaps for modernization and improvement. C1 Advisory Services provide strategic guidance across communications, intelligent infrastructure, and security. Advisors assess current environments, identify operational and security gaps, and develop technology roadmaps aligned with business objectives. Services include collaborative workshops, future-state planning, solution design, procurement support, and customer experience transformation. The WAVES methodology supports assessment, validation, architecture, solution development, and phased implementation planning. - Categories: IT Consulting (https://nowen.ai/category/it-consulting) - **Technology roadmap development** — Align Technology With Business Goals - **Technology environment assessments** — Identify Gaps And Opportunities - **WAVES methodology** — Structure Technology Transformation - **Stakeholder workshops** — Clarify Priorities And Future Needs - **Solution design and validation** — Design Solutions For Your Needs - **Customer experience enablement** — Improve Customer Experience Operations - **Procurement and supplier support** — Streamline Technology Procurement - **Deal acceleration support** — Move Deals Forward Faster ### [C1 Professional Services](https://www.onec1.com/what-we-do/services/professional-services) *Service* Design, deploy, and integrate technology solutions while reducing project risk, accelerating implementation, and helping teams sustain results. C1 Professional Services combine technical expertise, certified engineers, project teams, and proven methodologies to design, deploy, and integrate solutions across communications, intelligent infrastructure, and security. Services support cloud transformation, collaboration modernization, infrastructure security, and complex deployments. C1 also provides project management, consulting, training, and post-deployment optimization to support a smooth transition and continued success as environments evolve. - **Solution design and deployment** — Accelerate Solution Implementation - **Systems integration** — Connect Technology Systems - **Structured project methodology** — Validate Solutions Against Requirements - **Multidomain technical expertise** — Address Cross-Domain Technology Needs - **Project and program management** — Coordinate Technology Projects - **Post-deployment optimization** — Optimize Deployed Solutions - **Consulting and training** — Prepare Teams For Change - **Legacy system modernization and change management** — Modernize Legacy Systems ### [C1 Advantage](https://www.onec1.com/what-we-do/services/c1-advantage) *Service* Reduce IT complexity and downtime while maintaining resilient systems and freeing teams to focus on innovation. C1 Advantage is C1’s AI-enabled managed services offering, providing proactive, 24/7 operational support across communications, intelligent infrastructure, and security environments. C1 monitors, manages, and continuously optimizes systems throughout their technology lifecycle, including maintaining existing environments, managing end-of-life transitions, and guiding adoption of new cloud and AI-powered solutions. Flexible service models help organizations reduce complexity, minimize downtime, and maintain performance, compliance, and resilience. - Categories: Managed IT Services (https://nowen.ai/category/managed-it-services) - **24/7 operational support** — Get Around-The-Clock IT Support - **Proactive system monitoring** — Identify And Resolve Issues Proactively - **System management and optimization** — Optimize Systems As Needs Evolve - **Technology lifecycle support** — Navigate The Full Technology Lifecycle - **Hybrid environment management** — Manage Diverse Technology Environments - **Performance, compliance, and resilience** — Maintain Performance And Compliance - **Flexible service models** — Scale Services With Predictable Costs - **IT team capacity support** — Free IT Teams For Strategic Work ### [C1 Total Care](https://www.onec1.com/what-we-do/communications/total-care) *Service* Maintain service quality and improve technology environments while reducing the operational burden on internal teams. C1 Total Care is a managed service for communications, infrastructure, and security environments. It combines proactive service and program management, lifecycle expertise, AI-powered monitoring, and flexible service credits. Its offerings include Total Care for Customer Experience, purpose-built for cloud contact centers, and Total Care for Unified Communications, purpose-built for UC and UCaaS. Services can include technical support, CX and agent experience assurance, advisory, roadmap planning, and ongoing optimization. - Categories: Managed IT Services (https://nowen.ai/category/managed-it-services) - **Managed communications solutions** — Manage CX And UC Environments - **Proactive monitoring** — Detect Issues Proactively - **Service and program management** — Support Ongoing Service Operations - **Lifecycle management and advisory** — Advance Technology Roadmaps - **Flexible service credits** — Apply Credits To Service Needs - **CX and agent experience assurance** — Assure Customer And Agent Journeys - **Technical support** — Access Support Around The Clock - **CX reporting and roadmap planning** — Track CX And Plan Ahead - **Managed updates and optimization** — Offload Updates And Troubleshooting ### [C1 OnGuard](https://www.onec1.com/c1-onguard) *Platform* Spot issues proactively, simplify technology oversight, and keep IT environments running with centralized monitoring and managed support. C1 OnGuard pairs a monitoring platform with a managed service to monitor, manage, and optimize evolving technology environments. It collects information from multiple sources and provides proactive monitoring, AI-powered analytics, incident management, and expert support. A centralized web-based view brings monitoring, management, and alerts together, while automated configuration backup and restore and a customized client portal support day-to-day operations. - **Managed monitoring and expert support** — Get Around-The-Clock Expert Support - **AI-powered anomaly detection** — Detect Anomalies Proactively - **Real-time infrastructure monitoring** — Monitor Infrastructure In Real Time - **Automated incident management** — Automate Incident Management - **Centralized monitoring and management** — Manage Systems From One View - **Plain-English alerts and action plans** — Understand Alerts And Next Steps - **Automated device configuration backup and restore** — Automate Configuration Backup And Restore - **Customized client portal** — View Managed Systems In One Portal - **Zero-touch configuration and installation** — Simplify Initial Configuration - **Broad data collection** — Collect Data Across Multiple Sources ### [C1 International Services](https://www.onec1.com/partners/international-services) *Service* Simplify multinational technology delivery with consistent global services, one point of accountability, and support across diverse regions and technology environments. C1 International Services provides multinational organizations with a consistent global framework for consulting, design, deployment, support, and management of technology solutions. It offers advisory, professional, and managed services across the Americas, Europe, Asia Pacific, Africa, the Middle East, and Australia, covering unified communications, contact center, data center, hybrid cloud, networking, and security. A single contract and point of contact help coordinate global service delivery, simplify procurement, and manage the complexity of operating across countries. - Categories: Managed IT Services (https://nowen.ai/category/managed-it-services) - **Global technology delivery** — Deliver Technology Across Global Locations - **Single point of accountability** — Coordinate Global Delivery Through One Contact - **Enterprise-class service coverage** — Access Services Across Core Technology Environments - **Global service delivery framework** — Apply Consistent Global Service Standards - **Faster time to value** — Accelerate Technology Deployment - **Cost-optimized global delivery** — Optimize Global Technology Delivery Costs - **Reduced delivery risk** — Reduce Risk Across Global Service Delivery ## Sources - [C1](https://onec1.com) - [C1 Communications Solutions](https://www.onec1.com/what-we-do/communications) - [Infrastructure solutions](https://www.onec1.com/what-we-do/infrastructure) - [C1 Security Solutions](https://www.onec1.com/what-we-do/security) - [C1 Advisory Services](https://www.onec1.com/what-we-do/services/advisory-services) - [C1 Professional Services](https://www.onec1.com/what-we-do/services/professional-services) - [C1 Advantage](https://www.onec1.com/what-we-do/services/c1-advantage) - [C1 Total Care](https://www.onec1.com/what-we-do/communications/total-care) - [C1 OnGuard](https://www.onec1.com/c1-onguard) - [C1 International Services](https://www.onec1.com/partners/international-services)