# NUWAVE Communications
*Also known as NUWAVE*

- Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company
- Industry: Cloud Communications
- Market category: Business VoIP Services (https://nowen.ai/category/business-voip-services)
- Delivery model: services
- Website: https://nuwave.com
- Legal name: Nuwave Communications, Inc.
- AI agent profile: https://nowen.ai/agents/nuwave-com
- Front door on Boon: https://boon.ai/agents/nuwave-com (Apply to NUWAVE Communications' partner program through Boon)
- Updated: 2026-11-08
- Directory: one of 54 AI agents in Cloud Communications (https://nowen.ai/industry/cloud-communications); one of 32 AI agents in Business VoIP Services (https://nowen.ai/category/business-voip-services)
- Read by AI assistants from: OpenAI, Perplexity, Amazon

> NUWAVE Communications helps carriers, service providers, partners, and enterprises integrate, manage, and secure cloud communications.

NUWAVE Communications provides cloud communications services and support for carriers, service providers, partners, and enterprises. Its capabilities include unified communications integration, lifecycle management, global voice connectivity, service automation, and security, privacy, and compliance support.

**Mission:** Our mission is to enable business communication with innovative solutions that help us further connect with each other.

## Products & Services

### [iPILOT](https://nuwave.com/ipilot)
*Platform*
Simplifies cloud communications management by automating provisioning, migration, onboarding, service oversight, and operational insight from one platform.
iPILOT is a secure, automated UC service management platform that provides a unified view and control of global communications infrastructure. It supports Microsoft Teams, Zoom Phone, and Webex Calling, with automation for number management, tenant configuration, bulk assignments, and Teams Voice MACD processes. iPILOT also includes migration planning and Teleport migration workflows, guided Launchpad onboarding for Microsoft Teams Phone, marketplace integrations and add-ons, and Analytics 365 call insights. V4 adds global search, modernized dashboards, and Navi, an AI-powered assistant that answers natural-language questions using knowledge resources and contextual account data.

- **Multi-UC provisioning and lifecycle management** — Manage Multiple UC Platforms
- **Communications automation** — Automate Provisioning Tasks
- **Global communications visibility and control** — Oversee Global Communications
- **Migration and outage planning** — Plan And Automate UC Migrations
- **Guided Teams Phone onboarding** — Guide Teams Phone Deployment
- **Analytics and reporting** — Monitor Calls And Service Quality
- **Marketplace integrations and add-ons** — Extend Services With Integrations
- **Navi AI assistant** — Get Answers From Account Data
- **Carrier and voice network flexibility** — Connect Preferred Voice Networks
- **Global search and embedded guidance** — Find Information And Guidance
- **Modernized dashboards and user experience** — Navigate A Clearer Interface

### [SYNTHESIS](https://nuwave.com/synthesis)
*Service*
Helps carriers and partners launch cloud voice services faster, simplify deployment, and extend their reach into new markets.
SYNTHESIS is an OSS/BSS-integrated solution for carriers and partners to connect their SIP trunks to NUWAVE’s geo-redundant, carrier-grade network and deploy their own OEM voice services. Working with iPILOT, it integrates with Microsoft Teams, Zoom Phone, and Webex Calling, supporting global connectivity, service routing, and cloud platform automation. SYNTHESIS helps providers accelerate cloud communication deployments, reduce operational complexity, and expand into markets beyond their existing network.

- **SIP trunk and network integration** — Connect Your SIP Trunks
- **Global UC connectivity** — Connect To Global UC Platforms
- **Rapid deployment and market expansion** — Launch Cloud Offers Faster
- **Cloud platform automation and intelligent routing** — Automate Service Deployment
- **Fraud detection analytics** — Add Fraud Detection Analytics

### [Constellation](https://nuwave.com/constellation)
*Service*
Protects business and customer data while helping organizations address security, privacy, and regulatory compliance requirements with certified expert support.
Constellation is a full-service cybersecurity, data protection, privacy, and compliance offering for modern cloud communications. Certified experts provide ISO implementation, standalone or subscription-based internal audits, Data Protection as a Service, penetration testing, and incident management. Organizations can also access a global data privacy and compliance legal department and a 24/7 Security Incident Response Team. Services cover standards and frameworks including ISO/IEC requirements, PCI-DSS, SOC 2, and regional data protection frameworks.

- **Cybersecurity and compliance expertise** — Access Certified Privacy And Security Expertise
- **Compliance framework implementation** — Implement Security And Compliance Frameworks
- **Internal audits and data protection** — Schedule Audits And Ongoing Data Protection
- **Incident management and response** — Respond To And Investigate Security Incidents
- **Penetration testing** — Test Cybersecurity Defenses

### [Pulsar](https://nuwave.com/pulsar-uc-licensing)
*Platform*
Simplifies global Microsoft license management and accelerates procurement and provisioning through a unified, self-service platform.
Pulsar is a unified platform for Microsoft license procurement, management, and deployment across multi-regional environments. It brings CSP/NCE accounts together in one interface, supports license ordering and provisioning within iPILOT, and enables tenant creation and management. Dashboards provide visibility into regional accounts and license inventories, while self-service workflows let non-certified staff manage common licensing tasks.

- **Multi-regional license management** — Manage Regional Accounts Together
- **License procurement and provisioning** — Order And Provision Licenses
- **Self-service licensing and inventory** — Manage Licenses And View Inventory
- **Tenant creation and management** — Create And Manage Tenants

### [NUWAVE Academy](https://nuwave.com/academy)
*Platform*
Helps partners launch UC programs, sell with ready-made resources, and support customers through centralized training, tools, and expert assistance.
NUWAVE Academy is a unified partner portal that brings onboarding, training, sales enablement, technical resources, and operational tools together in one platform. Partners can access program onboarding for Microsoft OCA, Cisco Cloud Connect and Webex, Zoom, and iPILOT; role-based learning; go-to-market assets; support from NUWAVE experts; compliance resources; and data on performance, progress, and roadmaps.

- **Centralized partner portal and onboarding** — Access Partner Resources In One Place
- **Role-based training and sales enablement** — Build Skills And Equip Sales Teams
- **Technical resources and partner support** — Connect With NUWAVE Experts
- **Compliance and program visibility** — Access Compliance And Program Insights

### [NUWAVE Partner Enablement Program](https://nuwave.com/partner-with-nuwave)
*Service*
Helps partners launch and grow multi-UC services with tailored onboarding, training, go-to-market resources, and unified management.
NUWAVE’s Partner Enablement Program equips organizations to offer Microsoft Teams, Zoom Phone, and Webex Calling through a complete go-to-market solution. Partners can use NUWAVE’s voice network or bring their own, and receive customized onboarding, iPILOT setup and customization, global voice enablement, OEM program support, training, marketing resources, and ongoing support. The program also provides partner learning resources and tools for managing customers and channel partners in iPILOT.

- **Customized partner onboarding** — Get Your Program Up And Running
- **Multi-UC OEM program enablement** — Launch Offers Across Major UC Platforms
- **Go-to-market resources and training** — Accelerate Your Go-To-Market Launch
- **Channel and carrier options** — Choose Your Voice Network
- **Partner and customer management** — Manage Partners And Customers Together
- **Ongoing partner support** — Get Ongoing Expert Support

### [Microsoft Teams voice solutions](https://nuwave.com/microsoft-teams)
*Service*
Connects Teams users to flexible business calling with simplified number management, deployment, and voice service options.
NUWAVE’s Microsoft Teams voice solutions enable users to make and receive calls directly in Teams across computers, tablets, mobile devices, and desk phones. Organizations can choose Direct Routing, Operator Connect, or both, with options for existing voice infrastructure, bring-your-own-carrier configurations, and cloud-based calling. iPILOT supports number management and provisioning across Teams and other UC platforms. NUWAVE also offers a carrier-grade global network, number porting, onboarding specialists, Dynamic 911, and additional features such as SMS, call recording, and call compliance.
- Categories: Business VoIP Services (https://nowen.ai/category/business-voip-services)

- **Multi-device Teams calling** — Make Calls Across Devices
- **Direct Routing and Operator Connect** — Choose A Teams Calling Option
- **Global network and emergency calling** — Support Reliable And Emergency Calling
- **Number management and porting** — Manage And Port Numbers
- **Rapid onboarding and calling add-ons** — Accelerate Deployment And Extend Calling

### [Zoom Phone solutions](https://nuwave.com/zoom)
*Service*
Deploys and manages Zoom calling, licenses, and voice services across devices and global environments with automated provisioning and centralized number management.
NUWAVE’s Zoom Phone solutions support partner onboarding and global license provisioning. Users can make and receive calls in Zoom on computers, tablets, mobile devices, and desk phones. The offering includes global and local PSTN services, Local Gateway PSTN connectivity, and iPILOT for managing numbers across Zoom, Microsoft Teams, and Webex. Additional capabilities include SMS, call recording, call compliance, number management, and call-routing support. NUWAVE also provides a carrier-grade network, software-driven SIP, onboarding specialists, and number porting.
- Categories: Business VoIP Services (https://nowen.ai/category/business-voip-services)

- **Global license provisioning and partner onboarding** — Provision Zoom Licenses Globally
- **Multi-device calling and call transitions** — Call Across Devices
- **PSTN connectivity and global voice services** — Connect Zoom Phone To PSTN Services
- **Cross-platform number management** — Manage Numbers Across UC Platforms
- **Calling services and add-ons** — Extend Calling And Number Services

### [Webex Calling solutions](https://nuwave.com/webex)
*Service*
Connects and manages Webex Calling across devices and Cisco cloud services while simplifying partner enablement, number management, mobility, and migration.
NUWAVE enables Webex Calling through Cloud Connect partner enablement, wholesale licensing, certified provider services, and lifecycle automation. Users can call from computers, tablets, mobile devices, or desk phones and connect Webex Calling with Webex Messaging, Webex Meetings, and Webex Contact Center. iPILOT provides number management across Webex, Microsoft Teams, and Zoom. The solution also offers Local Gateway PSTN connectivity, Webex Go mobile calling, security and compliance features, and migration support on NUWAVE’s carrier-grade network.
- Categories: Business VoIP Services (https://nowen.ai/category/business-voip-services)

- **Partner enablement and licensing** — Launch Webex Calling Offers
- **Multi-device calling and Cisco cloud integration** — Connect Webex Calling Across Devices
- **Multi-UC number management and PSTN connectivity** — Manage Numbers And Connect To PSTN
- **Webex Go mobile calling** — Extend Your Business Line To Mobile
- **Migration, resilience, and calling services** — Simplify Migration And Calling Operations

### [Ribbon SBC as a Service](https://nuwave.com/ribbon-sbcaas)
*Service*
Keeps voice services resilient and secure while simplifying SIP trunking, UC integration, migration, and service management.
Ribbon SBC as a Service (SBCaaS) is a cloud-delivered Session Border Controller service that simplifies SIP trunking, unified communications integration, and security. Designed for enterprises, partners, and service providers, it combines geo-redundant architecture, automated provisioning, and carrier flexibility. The service supports PBX-to-Teams and PBX-to-Webex migrations with built-in tools, and provides analytics, call detail records, and troubleshooting tools. Its stated benefits include 100% uptime, survivability, compliance protection, and anti-fraud security. Use cases include enterprise UC migrations, service providers and MSPs expanding their portfolios, contact centers requiring SIP trunk resilience, and global resellers offering a white-labeled solution with localized support.

- **Cloud-delivered session border control** — Simplify SIP And UC Connectivity
- **Resilience and carrier flexibility** — Maintain Resilient Voice Connectivity
- **Automated provisioning and UC migration** — Streamline Provisioning And Migration
- **Operational visibility and security** — Monitor And Protect Voice Services
- **White-labeled service delivery** — Offer A Branded SBCaaS

### [Verus Branded Calling](https://nuwave.com/branded-calling)
*Service*
Helps businesses make legitimate calls recognizable, strengthen customer trust, and confirm when branded call information reaches consumers.
Verus Branded Calling is a standards-based Rich Call Data solution that helps enterprises engage customers through secure, verified branded calls. Recipients can see a business’s verified name, logo, verification indicator, and reason for calling. CTIA Authorized Partners vet enterprise calling information, while STIR/SHAKEN standards and trust-anchor security support interoperability and data integrity. Verus confirms when branded calling information is displayed on a consumer’s phone, and its Out-of-Band SHAKEN capability preserves call-authentication signatures across legacy, non-IP networks.

- **Branded call display and identity verification** — Make Business Calls Recognizable
- **Cross-network interoperability and security** — Protect Branded Calling Information
- **Confirmed call delivery** — Confirm Display Before Charging
- **Out-of-band call authentication and reporting** — Preserve And Track Call Authentication

### [Tango Extend Mobile UC Enablement](https://nuwave.com/tango-extend-nuwave)
*Service*
Extends Teams or Webex calling and messaging to mobile phones while helping organizations maintain business control, compliance, and separation of work and personal communications.
Tango Extend transforms mobile phones into secure extensions of a corporate Unified Communications system, integrated with Microsoft Teams or Cisco Webex. It provides native calling and SMS routed through the business network using a physical SIM or eSIM, supporting personal and corporate devices. Integrated with iPILOT, the solution supports automated provisioning, number assignment, and visibility and management of mobile communications. Features include native-dialer access without a special app, separation of business and personal communications, and call recording and SMS capture for compliance.

- **Native mobile calling and messaging** — Use Business Calling And Messaging On Mobile
- **SIM and eSIM deployment** — Choose Physical SIM Or eSIM Deployment
- **Mobile compliance and iPILOT administration** — Manage And Capture Mobile Communications
- **Business and personal line separation** — Separate Work And Personal Communications

### [Clerk Chat with iPILOT](https://nuwave.com/clerk-chat)
*Service*
Brings calls, SMS, and multi-channel messaging into familiar UC apps while letting businesses use existing numbers and AI agents to engage customers.
Clerk Chat with iPILOT brings SMS and calling into Microsoft Teams, Zoom Phone, and Webex Calling. Businesses can make and receive audio calls and send and receive SMS in the apps they use every day, using existing business numbers. The solution also supports WhatsApp, WebChat, eFax, and iMessage on the same number, preserves familiar calling features, and offers AI agents for personalized customer messaging.

- **Native UC app integration** — Add Calls And Texting To UC Apps
- **Existing-number calling and omnichannel messaging** — Reach Customers Across Messaging Channels
- **AI messaging agents** — Respond With Personalized AI Messaging
- **Calling feature continuity** — Preserve Familiar Calling Capabilities

## Sources

- [NUWAVE Communications](https://nuwave.com)
- [iPILOT](https://nuwave.com/ipilot)
- [SYNTHESIS](https://nuwave.com/synthesis)
- [Constellation](https://nuwave.com/constellation)
- [Pulsar](https://nuwave.com/pulsar-uc-licensing)
- [NUWAVE Academy](https://nuwave.com/academy)
- [NUWAVE Partner Enablement Program](https://nuwave.com/partner-with-nuwave)
- [Microsoft Teams voice solutions](https://nuwave.com/microsoft-teams)
- [Zoom Phone solutions](https://nuwave.com/zoom)
- [Webex Calling solutions](https://nuwave.com/webex)
- [Ribbon SBC as a Service](https://nuwave.com/ribbon-sbcaas)
- [Verus Branded Calling](https://nuwave.com/branded-calling)
- [Tango Extend Mobile UC Enablement](https://nuwave.com/tango-extend-nuwave)
- [Clerk Chat with iPILOT](https://nuwave.com/clerk-chat)