{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/nuwave-com","markdownUrl":"https://nowen.ai/agents/nuwave-com.md","jsonUrl":"https://nowen.ai/agents/nuwave-com.json","name":"NUWAVE Communications","nickname":"NUWAVE","legalName":"Nuwave Communications, Inc.","website":"https://nuwave.com","industry":"Cloud Communications","deliveryModel":"services","marketCategories":{"primary":{"name":"Business VoIP Services","url":"https://nowen.ai/category/business-voip-services"},"others":[]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-08T14:20:14.388Z","summary":"NUWAVE Communications helps carriers, service providers, partners, and enterprises integrate, manage, and secure cloud communications.","description":"NUWAVE Communications provides cloud communications services and support for carriers, service providers, partners, and enterprises. Its capabilities include unified communications integration, lifecycle management, global voice connectivity, service automation, and security, privacy, and compliance support.","mission":"Our mission is to enable business communication with innovative solutions that help us further connect with each other.","directory":{"industryName":"Cloud Communications","agentCount":54,"indexable":true,"hubUrl":"https://nowen.ai/industry/cloud-communications"},"categoryDirectory":{"name":"Business VoIP Services","agentCount":32,"indexable":true,"url":"https://nowen.ai/category/business-voip-services"},"aiReaderFamilies":["OpenAI","Perplexity","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/nuwave-com","label":"Apply to NUWAVE Communications' partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"iPILOT","anchor":"product-ipilot","type":"Platform","url":"https://nuwave.com/ipilot","summary":"Simplifies cloud communications management by automating provisioning, migration, onboarding, service oversight, and operational insight from one platform.","description":"iPILOT is a secure, automated UC service management platform that provides a unified view and control of global communications infrastructure. It supports Microsoft Teams, Zoom Phone, and Webex Calling, with automation for number management, tenant configuration, bulk assignments, and Teams Voice MACD processes. iPILOT also includes migration planning and Teleport migration workflows, guided Launchpad onboarding for Microsoft Teams Phone, marketplace integrations and add-ons, and Analytics 365 call insights. V4 adds global search, modernized dashboards, and Navi, an AI-powered assistant that answers natural-language questions using knowledge resources and contextual account data.","pricing":{},"features":[{"name":"Multi-UC provisioning and lifecycle management","value":"Manage Multiple UC Platforms","valueDescription":"Manage supported communications environments and global infrastructure from one platform."},{"name":"Communications automation","value":"Automate Provisioning Tasks","valueDescription":"Reduce manual work across communications setup, number assignments, tenant configuration, and Microsoft license workflows."},{"name":"Global communications visibility and control","value":"Oversee Global Communications","valueDescription":"View and control global communications infrastructure through a unified interface."},{"name":"Migration and outage planning","value":"Plan And Automate UC Migrations","valueDescription":"Prepare migrations and outages, automate supported PBX-to-UC transitions, track progress, and reduce disruption to business operations."},{"name":"Guided Teams Phone onboarding","value":"Guide Teams Phone Deployment","valueDescription":"Help customers complete Teams Phone setup through guided workflows, branded portals, and automated provisioning."},{"name":"Analytics and reporting","value":"Monitor Calls And Service Quality","valueDescription":"Use call records, live and historical insights, dashboards, and reports to understand service quality, customer interactions, and operational performance."},{"name":"Marketplace integrations and add-ons","value":"Extend Services With Integrations","valueDescription":"Deploy integrations and communications add-ons, automate account workflows, and enable customers to activate services themselves."},{"name":"Navi AI assistant","value":"Get Answers From Account Data","valueDescription":"Ask natural-language questions and use contextual account information and knowledge resources to find answers."},{"name":"Carrier and voice network flexibility","value":"Connect Preferred Voice Networks","valueDescription":"Support voice network choices through bring-your-own-carrier options and SIP integrations."},{"name":"Global search and embedded guidance","value":"Find Information And Guidance","valueDescription":"Search for records across iPILOT and consult role-specific documentation and support resources within the platform."},{"name":"Modernized dashboards and user experience","value":"Navigate A Clearer Interface","valueDescription":"Use updated dashboards, navigation, and layouts designed to make the platform easier to use."}]},{"name":"SYNTHESIS","anchor":"product-synthesis","type":"Service","url":"https://nuwave.com/synthesis","summary":"Helps carriers and partners launch cloud voice services faster, simplify deployment, and extend their reach into new markets.","description":"SYNTHESIS is an OSS/BSS-integrated solution for carriers and partners to connect their SIP trunks to NUWAVE’s geo-redundant, carrier-grade network and deploy their own OEM voice services. Working with iPILOT, it integrates with Microsoft Teams, Zoom Phone, and Webex Calling, supporting global connectivity, service routing, and cloud platform automation. SYNTHESIS helps providers accelerate cloud communication deployments, reduce operational complexity, and expand into markets beyond their existing network.","pricing":{},"features":[{"name":"SIP trunk and network integration","value":"Connect Your SIP Trunks","valueDescription":"Bring existing SIP trunks into NUWAVE’s network to deploy a voice service offering."},{"name":"Global UC connectivity","value":"Connect To Global UC Platforms","valueDescription":"Connect voice service offerings to the listed UC platforms through available peering and cloud-connect options."},{"name":"Rapid deployment and market expansion","value":"Launch Cloud Offers Faster","valueDescription":"Accelerate deployment timelines and extend service offerings into new markets."},{"name":"Cloud platform automation and intelligent routing","value":"Automate Service Deployment","valueDescription":"Manage and deploy service offerings through a single-pane platform, with automation and routing capabilities when combined with iPILOT."},{"name":"Fraud detection analytics","value":"Add Fraud Detection Analytics","valueDescription":"Apply fraud-detection analytics to support monitoring of voice services."}]},{"name":"Constellation","anchor":"product-constellation","type":"Service","url":"https://nuwave.com/constellation","summary":"Protects business and customer data while helping organizations address security, privacy, and regulatory compliance requirements with certified expert support.","description":"Constellation is a full-service cybersecurity, data protection, privacy, and compliance offering for modern cloud communications. Certified experts provide ISO implementation, standalone or subscription-based internal audits, Data Protection as a Service, penetration testing, and incident management. Organizations can also access a global data privacy and compliance legal department and a 24/7 Security Incident Response Team. Services cover standards and frameworks including ISO/IEC requirements, PCI-DSS, SOC 2, and regional data protection frameworks.","pricing":{},"features":[{"name":"Cybersecurity and compliance expertise","value":"Access Certified Privacy And Security Expertise","valueDescription":"Work with certified specialists and legal experts focused on cybersecurity, data privacy, and compliance."},{"name":"Compliance framework implementation","value":"Implement Security And Compliance Frameworks","valueDescription":"Get expert support implementing listed security, privacy, and data protection frameworks."},{"name":"Internal audits and data protection","value":"Schedule Audits And Ongoing Data Protection","valueDescription":"Choose standalone or recurring audits and access subscription-based data protection support, subject to the stated implementation requirement."},{"name":"Incident management and response","value":"Respond To And Investigate Security Incidents","valueDescription":"Receive round-the-clock incident response with forensic investigation, reporting, and related legal and security support."},{"name":"Penetration testing","value":"Test Cybersecurity Defenses","valueDescription":"Use penetration testing services to assess cybersecurity defenses."}]},{"name":"Pulsar","anchor":"product-pulsar","type":"Platform","url":"https://nuwave.com/pulsar-uc-licensing","summary":"Simplifies global Microsoft license management and accelerates procurement and provisioning through a unified, self-service platform.","description":"Pulsar is a unified platform for Microsoft license procurement, management, and deployment across multi-regional environments. It brings CSP/NCE accounts together in one interface, supports license ordering and provisioning within iPILOT, and enables tenant creation and management. Dashboards provide visibility into regional accounts and license inventories, while self-service workflows let non-certified staff manage common licensing tasks.","pricing":{},"features":[{"name":"Multi-regional license management","value":"Manage Regional Accounts Together","valueDescription":"View and manage CSP/NCE accounts across regions from one interface."},{"name":"License procurement and provisioning","value":"Order And Provision Licenses","valueDescription":"Simplify license ordering and deployment through iPILOT workflows."},{"name":"Self-service licensing and inventory","value":"Manage Licenses And View Inventory","valueDescription":"Let staff handle basic licensing tasks and review current inventory without relying on certified administrators for routine work."},{"name":"Tenant creation and management","value":"Create And Manage Tenants","valueDescription":"Build Microsoft environments and integrate existing CSP relationships through the licensing platform."}]},{"name":"NUWAVE Academy","anchor":"product-nuwave-academy","type":"Platform","url":"https://nuwave.com/academy","summary":"Helps partners launch UC programs, sell with ready-made resources, and support customers through centralized training, tools, and expert assistance.","description":"NUWAVE Academy is a unified partner portal that brings onboarding, training, sales enablement, technical resources, and operational tools together in one platform. Partners can access program onboarding for Microsoft OCA, Cisco Cloud Connect and Webex, Zoom, and iPILOT; role-based learning; go-to-market assets; support from NUWAVE experts; compliance resources; and data on performance, progress, and roadmaps.","pricing":{},"features":[{"name":"Centralized partner portal and onboarding","value":"Access Partner Resources In One Place","valueDescription":"Find resources and tools to onboard, sell, and support customers through one portal."},{"name":"Role-based training and sales enablement","value":"Build Skills And Equip Sales Teams","valueDescription":"Access training tailored to partner roles alongside resources for sales and marketing activities."},{"name":"Technical resources and partner support","value":"Connect With NUWAVE Experts","valueDescription":"Find partner resources and seek expert assistance through the support desk."},{"name":"Compliance and program visibility","value":"Access Compliance And Program Insights","valueDescription":"Use compliance materials for enterprise and RFP bids and review partner program information."}]},{"name":"NUWAVE Partner Enablement Program","anchor":"product-nuwave-partner-enablement-program","type":"Service","url":"https://nuwave.com/partner-with-nuwave","summary":"Helps partners launch and grow multi-UC services with tailored onboarding, training, go-to-market resources, and unified management.","description":"NUWAVE’s Partner Enablement Program equips organizations to offer Microsoft Teams, Zoom Phone, and Webex Calling through a complete go-to-market solution. Partners can use NUWAVE’s voice network or bring their own, and receive customized onboarding, iPILOT setup and customization, global voice enablement, OEM program support, training, marketing resources, and ongoing support. The program also provides partner learning resources and tools for managing customers and channel partners in iPILOT.","pricing":{},"features":[{"name":"Customized partner onboarding","value":"Get Your Program Up And Running","valueDescription":"Receive tailored onboarding and support for operationalizing a UC solution."},{"name":"Multi-UC OEM program enablement","value":"Launch Offers Across Major UC Platforms","valueDescription":"Enable partner offers for Microsoft Teams, Webex Calling, and Zoom Phone through supported OEM programs."},{"name":"Go-to-market resources and training","value":"Accelerate Your Go-To-Market Launch","valueDescription":"Use voice enablement, platform configuration, onboarding, training, and marketing resources to prepare services for market."},{"name":"Channel and carrier options","value":"Choose Your Voice Network","valueDescription":"Use NUWAVE’s voice network or bring your own carrier for a UC service offering."},{"name":"Partner and customer management","value":"Manage Partners And Customers Together","valueDescription":"Use iPILOT tools to manage customers and channel partners."},{"name":"Ongoing partner support","value":"Get Ongoing Expert Support","valueDescription":"Receive partner support and access to NUWAVE experts."}]},{"name":"Microsoft Teams voice solutions","anchor":"product-microsoft-teams-voice-solutions","type":"Service","url":"https://nuwave.com/microsoft-teams","summary":"Connects Teams users to flexible business calling with simplified number management, deployment, and voice service options.","description":"NUWAVE’s Microsoft Teams voice solutions enable users to make and receive calls directly in Teams across computers, tablets, mobile devices, and desk phones. Organizations can choose Direct Routing, Operator Connect, or both, with options for existing voice infrastructure, bring-your-own-carrier configurations, and cloud-based calling. iPILOT supports number management and provisioning across Teams and other UC platforms. NUWAVE also offers a carrier-grade global network, number porting, onboarding specialists, Dynamic 911, and additional features such as SMS, call recording, and call compliance.","pricing":{},"features":[{"name":"Multi-device Teams calling","value":"Make Calls Across Devices","valueDescription":"Let employees make and receive business calls in Teams from supported devices."},{"name":"Direct Routing and Operator Connect","value":"Choose A Teams Calling Option","valueDescription":"Connect Teams to existing voice infrastructure or use managed cloud calling, with support for flexible configurations."},{"name":"Global network and emergency calling","value":"Support Reliable And Emergency Calling","valueDescription":"Use a global network, local PSTN survivability, and Dynamic 911 capabilities for Teams calling."},{"name":"Number management and porting","value":"Manage And Port Numbers","valueDescription":"Manage numbers across supported UC platforms and support migration to Teams voice services."},{"name":"Rapid onboarding and calling add-ons","value":"Accelerate Deployment And Extend Calling","valueDescription":"Use onboarding support to launch Teams voice and add messaging, recording, or compliance capabilities."}],"marketCategories":[{"name":"Business VoIP Services","url":"https://nowen.ai/category/business-voip-services"}]},{"name":"Zoom Phone solutions","anchor":"product-zoom-phone-solutions","type":"Service","url":"https://nuwave.com/zoom","summary":"Deploys and manages Zoom calling, licenses, and voice services across devices and global environments with automated provisioning and centralized number management.","description":"NUWAVE’s Zoom Phone solutions support partner onboarding and global license provisioning. Users can make and receive calls in Zoom on computers, tablets, mobile devices, and desk phones. The offering includes global and local PSTN services, Local Gateway PSTN connectivity, and iPILOT for managing numbers across Zoom, Microsoft Teams, and Webex. Additional capabilities include SMS, call recording, call compliance, number management, and call-routing support. NUWAVE also provides a carrier-grade network, software-driven SIP, onboarding specialists, and number porting.","pricing":{},"features":[{"name":"Global license provisioning and partner onboarding","value":"Provision Zoom Licenses Globally","valueDescription":"Automate global license provisioning and support partner onboarding for Zoom service deployment."},{"name":"Multi-device calling and call transitions","value":"Call Across Devices","valueDescription":"Use Zoom calling across supported devices and move calls between devices or into video conferences."},{"name":"PSTN connectivity and global voice services","value":"Connect Zoom Phone To PSTN Services","valueDescription":"Use PSTN connectivity and voice services to support Zoom Phone deployment and migration."},{"name":"Cross-platform number management","value":"Manage Numbers Across UC Platforms","valueDescription":"Manage numbers for supported UC platforms through iPILOT."},{"name":"Calling services and add-ons","value":"Extend Calling And Number Services","valueDescription":"Access calling tools, number services, and additional communications features for Zoom Phone."}],"marketCategories":[{"name":"Business VoIP Services","url":"https://nowen.ai/category/business-voip-services"}]},{"name":"Webex Calling solutions","anchor":"product-webex-calling-solutions","type":"Service","url":"https://nuwave.com/webex","summary":"Connects and manages Webex Calling across devices and Cisco cloud services while simplifying partner enablement, number management, mobility, and migration.","description":"NUWAVE enables Webex Calling through Cloud Connect partner enablement, wholesale licensing, certified provider services, and lifecycle automation. Users can call from computers, tablets, mobile devices, or desk phones and connect Webex Calling with Webex Messaging, Webex Meetings, and Webex Contact Center. iPILOT provides number management across Webex, Microsoft Teams, and Zoom. The solution also offers Local Gateway PSTN connectivity, Webex Go mobile calling, security and compliance features, and migration support on NUWAVE’s carrier-grade network.","pricing":{},"features":[{"name":"Partner enablement and licensing","value":"Launch Webex Calling Offers","valueDescription":"Establish partner offers for Cloud Connect and wholesale Webex services."},{"name":"Multi-device calling and Cisco cloud integration","value":"Connect Webex Calling Across Devices","valueDescription":"Use Webex Calling across supported devices and connect it with other listed Webex cloud products."},{"name":"Multi-UC number management and PSTN connectivity","value":"Manage Numbers And Connect To PSTN","valueDescription":"Manage numbers through iPILOT and use available connectivity options for public telephone networks."},{"name":"Webex Go mobile calling","value":"Extend Your Business Line To Mobile","valueDescription":"Use an eSIM to carry a business line on a personal mobile phone."},{"name":"Migration, resilience, and calling services","value":"Simplify Migration And Calling Operations","valueDescription":"Use migration support, network services, number tools, and available add-ons to manage Webex Calling."}],"marketCategories":[{"name":"Business VoIP Services","url":"https://nowen.ai/category/business-voip-services"}]},{"name":"Ribbon SBC as a Service","anchor":"product-ribbon-sbc-as-a-service","type":"Service","url":"https://nuwave.com/ribbon-sbcaas","summary":"Keeps voice services resilient and secure while simplifying SIP trunking, UC integration, migration, and service management.","description":"Ribbon SBC as a Service (SBCaaS) is a cloud-delivered Session Border Controller service that simplifies SIP trunking, unified communications integration, and security. Designed for enterprises, partners, and service providers, it combines geo-redundant architecture, automated provisioning, and carrier flexibility. The service supports PBX-to-Teams and PBX-to-Webex migrations with built-in tools, and provides analytics, call detail records, and troubleshooting tools. Its stated benefits include 100% uptime, survivability, compliance protection, and anti-fraud security. Use cases include enterprise UC migrations, service providers and MSPs expanding their portfolios, contact centers requiring SIP trunk resilience, and global resellers offering a white-labeled solution with localized support.","pricing":{},"features":[{"name":"Cloud-delivered session border control","value":"Simplify SIP And UC Connectivity","valueDescription":"Use a cloud-delivered Session Border Controller to connect SIP trunking and UC services."},{"name":"Resilience and carrier flexibility","value":"Maintain Resilient Voice Connectivity","valueDescription":"Support communications continuity with geo-redundancy and flexible carrier choices."},{"name":"Automated provisioning and UC migration","value":"Streamline Provisioning And Migration","valueDescription":"Use automated provisioning and built-in tools to support PBX-to-UC transitions."},{"name":"Operational visibility and security","value":"Monitor And Protect Voice Services","valueDescription":"Review call data and use troubleshooting tools alongside built-in security and compliance protections."},{"name":"White-labeled service delivery","value":"Offer A Branded SBCaaS","valueDescription":"Deliver the service under a reseller’s own brand with localized support."}]},{"name":"Verus Branded Calling","anchor":"product-verus-branded-calling","type":"Service","url":"https://nuwave.com/branded-calling","summary":"Helps businesses make legitimate calls recognizable, strengthen customer trust, and confirm when branded call information reaches consumers.","description":"Verus Branded Calling is a standards-based Rich Call Data solution that helps enterprises engage customers through secure, verified branded calls. Recipients can see a business’s verified name, logo, verification indicator, and reason for calling. CTIA Authorized Partners vet enterprise calling information, while STIR/SHAKEN standards and trust-anchor security support interoperability and data integrity. Verus confirms when branded calling information is displayed on a consumer’s phone, and its Out-of-Band SHAKEN capability preserves call-authentication signatures across legacy, non-IP networks.","pricing":{},"features":[{"name":"Branded call display and identity verification","value":"Make Business Calls Recognizable","valueDescription":"Present verified business identity and call context to help customers distinguish legitimate calls."},{"name":"Cross-network interoperability and security","value":"Protect Branded Calling Information","valueDescription":"Support trusted interoperability and protect branded calling information as it moves through the calling ecosystem."},{"name":"Confirmed call delivery","value":"Confirm Display Before Charging","valueDescription":"Know when branded calling information is displayed, with charges applying only when display is confirmed."},{"name":"Out-of-band call authentication and reporting","value":"Preserve And Track Call Authentication","valueDescription":"Maintain authentication signatures across legacy networks and review monthly branded calling activity reports."}]},{"name":"Tango Extend Mobile UC Enablement","anchor":"product-tango-extend-mobile-uc-enablement","type":"Service","url":"https://nuwave.com/tango-extend-nuwave","summary":"Extends Teams or Webex calling and messaging to mobile phones while helping organizations maintain business control, compliance, and separation of work and personal communications.","description":"Tango Extend transforms mobile phones into secure extensions of a corporate Unified Communications system, integrated with Microsoft Teams or Cisco Webex. It provides native calling and SMS routed through the business network using a physical SIM or eSIM, supporting personal and corporate devices. Integrated with iPILOT, the solution supports automated provisioning, number assignment, and visibility and management of mobile communications. Features include native-dialer access without a special app, separation of business and personal communications, and call recording and SMS capture for compliance.","pricing":{},"features":[{"name":"Native mobile calling and messaging","value":"Use Business Calling And Messaging On Mobile","valueDescription":"Access business calls and texts from mobile phones through native phone features and the business network."},{"name":"SIM and eSIM deployment","value":"Choose Physical SIM Or eSIM Deployment","valueDescription":"Deploy on personal or company-owned phones using the available SIM options."},{"name":"Mobile compliance and iPILOT administration","value":"Manage And Capture Mobile Communications","valueDescription":"Automate mobile service setup and use centralized controls, call recording, and SMS capture to support compliance needs."},{"name":"Business and personal line separation","value":"Separate Work And Personal Communications","valueDescription":"Use a dedicated business line while keeping work and personal calls and texts distinct."}]},{"name":"Clerk Chat with iPILOT","anchor":"product-clerk-chat-with-ipilot","type":"Service","url":"https://nuwave.com/clerk-chat","summary":"Brings calls, SMS, and multi-channel messaging into familiar UC apps while letting businesses use existing numbers and AI agents to engage customers.","description":"Clerk Chat with iPILOT brings SMS and calling into Microsoft Teams, Zoom Phone, and Webex Calling. Businesses can make and receive audio calls and send and receive SMS in the apps they use every day, using existing business numbers. The solution also supports WhatsApp, WebChat, eFax, and iMessage on the same number, preserves familiar calling features, and offers AI agents for personalized customer messaging.","pricing":{},"features":[{"name":"Native UC app integration","value":"Add Calls And Texting To UC Apps","valueDescription":"Use business calling and SMS directly within supported UC applications."},{"name":"Existing-number calling and omnichannel messaging","value":"Reach Customers Across Messaging Channels","valueDescription":"Keep existing business numbers in use across calling, SMS, and additional messaging channels."},{"name":"AI messaging agents","value":"Respond With Personalized AI Messaging","valueDescription":"Use AI agents to respond to customer messages with personalized communications."},{"name":"Calling feature continuity","value":"Preserve Familiar Calling Capabilities","valueDescription":"Continue using familiar calling features within the integrated communications experience."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://nuwave.com","text":"NUWAVE Communications"},{"url":"https://nuwave.com/ipilot","text":"iPILOT"},{"url":"https://nuwave.com/synthesis","text":"SYNTHESIS"},{"url":"https://nuwave.com/constellation","text":"Constellation"},{"url":"https://nuwave.com/pulsar-uc-licensing","text":"Pulsar"},{"url":"https://nuwave.com/academy","text":"NUWAVE Academy"},{"url":"https://nuwave.com/partner-with-nuwave","text":"NUWAVE Partner Enablement Program"},{"url":"https://nuwave.com/microsoft-teams","text":"Microsoft Teams voice solutions"},{"url":"https://nuwave.com/zoom","text":"Zoom Phone solutions"},{"url":"https://nuwave.com/webex","text":"Webex Calling solutions"},{"url":"https://nuwave.com/ribbon-sbcaas","text":"Ribbon SBC as a Service"},{"url":"https://nuwave.com/branded-calling","text":"Verus Branded Calling"},{"url":"https://nuwave.com/tango-extend-nuwave","text":"Tango Extend Mobile UC Enablement"},{"url":"https://nuwave.com/clerk-chat","text":"Clerk Chat with iPILOT"}]}