# Novatech

- Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company
- Industry: IT Services
- Market category: Managed IT Services (https://nowen.ai/category/managed-it-services)
- Also in: AI Consulting
- Delivery model: services
- Location: Nashville, Tennessee, United States
- Website: https://novatech.net
- AI agent profile: https://nowen.ai/agents/novatech-net
- Updated: 2026-11-11
- Directory: one of 128 AI agents in IT Services (https://nowen.ai/industry/it-services); one of 58 AI agents in Managed IT Services (https://nowen.ai/category/managed-it-services)
- Read by AI assistants from: OpenAI, Perplexity

> Novatech provides integrated technology services and support that help businesses improve productivity, security, and operational efficiency.

Novatech helps businesses manage and improve their technology environments through integrated services spanning IT, print, cybersecurity, cloud, communications, and document workflows. It provides assessment, consulting, implementation, monitoring, and ongoing support tailored to each organization’s needs, helping reduce complexity, improve productivity, strengthen security, and support business growth.

**Mission:** Providing our clients and our employees with incredible experiences in the business technology marketplace.

## Products & Services

### [Managed Office](https://novatech.net/managed-office)
*Service*
Unite office technology under one provider to reduce complexity, control costs, improve performance, and strengthen security.
Managed Office brings IT, print, cybersecurity, and business communications together under one provider. Novatech assesses current systems, identifies inefficiencies, and recommends a tailored plan aligned with business goals and budget. Its local team implements, maintains, and supports the integrated services.
- Categories: Managed IT Services (https://nowen.ai/category/managed-it-services)

- **Integrated technology services** — Unify Essential Office Technology
- **Customized technology assessments** — Identify Improvements For Your Business
- **Tailored technology plans** — Match Services To Your Goals
- **Managed IT support** — Keep IT Supported Around The Clock
- **Print optimization and management** — Optimize Print Devices And Costs
- **Managed cybersecurity** — Strengthen Security Across Your Environment
- **Implementation and ongoing support** — Get Local Implementation And Support
- **Single-provider technology management** — Manage Services Through One Provider
- **Business communications** — Connect Teams Across Work Locations
- **Document management and workflow** — Streamline Document Access And Workflows

### [Copiers and Printers](https://novatech.net/what-we-do/copiers-and-printers)
*Service*
Assess and manage print operations, select suitable equipment, reduce print costs and downtime, and improve fleet efficiency.
Novatech provides office printers and copiers, wide-format devices, and production-print equipment from multiple manufacturers. It helps organizations assess print needs, select equipment, and purchase, lease, or manage print fleets. Managed print services can cover monitoring, supplies, maintenance, training, support, fleet optimization, and predictable monthly costs.

- **Multi-vendor equipment selection** — Choose Equipment That Fits Your Needs
- **Print assessment and recommendations** — Identify Print Needs And Prioritize Improvements
- **Managed print fleet services** — Manage Your Print Fleet Proactively
- **Automated toner delivery** — Receive Toner Before Supplies Run Low
- **Print device monitoring** — Catch Device Issues Before They Cause Downtime
- **Fleet rightsizing and device placement** — Place And Configure Devices For Better Workflows
- **Predictable print expenses** — Stabilize Monthly Print Costs
- **Flexible equipment agreements** — Select A Purchase Or Lease Arrangement
- **Office multifunction devices** — Handle Everyday Print, Copy, And Scan Work
- **Production printing** — Handle High-Volume In-House Printing
- **Wide-format printing** — Produce Oversized Prints For Specialized Work
- **Employee training and print support** — Train Teams And Get Help With Print Issues
- **Device lifecycle replacement** — Replace Inefficient Devices
- **Print security and data protection** — Support Print Security

### [Document Solutions](https://novatech.net/what-we-do/document-solutions)
*Solution*
Digitize and streamline document-heavy processes to reduce manual effort and errors while making business information easier to access and manage.
Novatech’s cloud-based document solutions help organizations maintain, access, migrate, and manage documents and data. They support document capture with OCR, automated routing and approval workflows, and document storage and retrieval. Solutions integrate with Microsoft 365, SharePoint, Salesforce, and major ERP systems, helping reduce manual effort and errors and create a clear audit trail.

- **Document routing and approval workflows** — Automate Document Approvals
- **Document capture and OCR** — Digitize Document Intake
- **Document storage and retrieval** — Store And Retrieve Documents
- **Business system integrations** — Connect Existing Business Systems
- **Workflow accuracy and audit trails** — Reduce Errors And Track Workflows
- **Cloud-based document access** — Access Documents Across Devices
- **Document migration** — Migrate Documents And Data

### [Managed IT Services](https://novatech.net/what-we-do/managed-it)
*Service*
Reduce downtime, simplify IT management, strengthen security, and gain predictable costs so teams can focus on business priorities.
Novatech provides process-driven IT management and support for remote, onsite, and cloud-based environments. Services include 24/7 help desk support, proactive monitoring, device and network management, cybersecurity, backups, strategic technology guidance, and managed cloud support. Organizations can choose an all-inclusive managed plan or a co-managed plan that complements in-house IT resources. Support is available at a fixed monthly price.
- Categories: Managed IT Services (https://nowen.ai/category/managed-it-services)

- **24/7 help desk and user support** — Resolve Issues Around The Clock
- **Proactive monitoring and incident response** — Detect And Address Issues Earlier
- **Network and server management** — Maintain Reliable IT Infrastructure
- **Cybersecurity and threat protection** — Strengthen Protection Against Threats
- **Strategic technology planning and vCIO guidance** — Plan Technology And Budgets Strategically
- **Managed cloud services** — Manage Cloud Environments And Services
- **Cloud access and security** — Secure Sensitive Data
- **Cloud service continuity and recovery** — Maintain Service Continuity
- **Device, patch, and lifecycle management** — Keep Technology Current And Managed
- **Data backup and recovery** — Protect Data And Support Recovery
- **Flexible managed and co-managed support plans** — Match Support To Your IT Needs
- **Predictable monthly IT costs** — Budget For IT With Greater Clarity
- **Cloud migration** — Plan Cloud Transitions
- **Cloud provider and service selection** — Choose Suitable Cloud Services
- **Cloud-enabled workforce mobility** — Enable Flexible Work
- **Technology assessments and recommendations** — Identify Needs And Guide Improvements
- **Voice and video collaboration** — Connect Teams Across Work Environments

### [Advanced Hardware & IT Infrastructure](https://novatech.net/what-we-do/managed-it/it-hardware-and-infrastructure)
*Service*
Modernize IT systems, source hardware through one provider, and support secure, connected operations with upgrades designed to minimize downtime.
Novatech helps businesses modernize IT infrastructure with hardware and services spanning laptops, desktops, servers, virtualization, storage, switches, firewalls, and wireless networking. Its experts design infrastructure upgrades, source equipment, and provide setup intended to avoid downtime or service delays. The solution also includes data backup, offsite storage, business continuity, disaster recovery, and advanced firewall security.

- **Infrastructure design and upgrades** — Modernize Your IT Infrastructure
- **Backup and disaster recovery** — Prepare For Outages And Recover
- **IT hardware sourcing** — Source Hardware Through One Provider
- **Hardware installation and setup** — Deploy Hardware With Less Disruption
- **Network infrastructure** — Modernize Network Infrastructure
- **Advanced firewall security** — Protect Networks From Cyber Threats
- **Servers and virtualization** — Upgrade Computing Infrastructure
- **Storage capacity and data security** — Expand Storage And Protect Data

### [Managed Cybersecurity](https://novatech.net/what-we-do/managed-it/managed-cybersecurity)
*Service*
Strengthen defenses, reduce cyber risk, and support compliance with managed monitoring, security expertise, and layered protection.
Novatech Managed Cybersecurity provides proactive, layered security designed to protect business assets and data, manage threats, and support industry and compliance requirements. The service includes 24/7/365 expertise, monitoring and response, security assessments, vulnerability analysis, identity and access controls, and security awareness training. Capabilities include threat detection, incident response, firewall and VPN management, endpoint protection, and recovery readiness.

- **Layered security protection** — Strengthen Defenses With 11 Layers
- **Threat monitoring and response** — Monitor And Respond To Threats
- **Proactive vulnerability analysis** — Identify Vulnerabilities Proactively
- **Data loss protection** — Reduce Cybersecurity-Related Data Loss
- **Security assessments and dark web scans** — Reveal Exposure And Security Risks
- **Compliance readiness and reporting** — Support Compliance Requirements
- **Identity and access security** — Protect Identities And Access
- **Endpoint and network protection** — Protect Endpoints And Networks
- **Phishing and email threat protection** — Block Email-Borne Threats
- **Security awareness training** — Train Employees To Recognize Risks
- **Backup and recovery readiness** — Prepare For Disruption And Recovery
- **Print security** — Secure Connected Print Operations

### [Professional Services](https://novatech.net/what-we-do/managed-it/professional-services)
*Service*
Get tailored technology solutions and expert project delivery to address business challenges, modernize infrastructure, and support business goals.
Novatech’s solution architects assess current technology and future goals, then design, implement, and maintain customized solutions. Services support infrastructure projects, office relocations and technology refreshes, cloud assessments and migrations, and SMART Hands. Solutions can span IT infrastructure, cloud, managed security, print, and document services. Novatech can also develop technology roadmaps and budgets aligned with business goals.

- **Goal-aligned technology solutions** — Align Technology With Business Goals
- **Infrastructure projects and implementations** — Deliver Reliable Technology Projects
- **Integrated technology services** — Coordinate Connected Technology Services
- **Cloud assessments and migrations** — Assess And Migrate Cloud Technology
- **Technology roadmaps and budgets** — Plan Technology Priorities And Budgets
- **Technology design and ongoing maintenance** — Design And Maintain Business Technology
- **Office relocations and technology refreshes** — Support Office Moves And Refreshes
- **SMART Hands** — Access SMART Hands Services

### [NovaVoice](https://novatech.net/what-we-do/managed-it/novavoice)
*Platform*
Unify business communications, support remote work, simplify management, and help teams stay connected through one secure cloud platform.
NovaVoice is Novatech’s cloud-based unified communications platform, bringing calling, business SMS, video conferencing, chat, file sharing, and AI tools together. Teams can use desktop and mobile apps or access calling, texting, voicemail, and contact center tools within Microsoft Teams without a Teams Phone license. Features include flexible user plans, security and compliance controls, archiving, and an optional contact center. Novatech provides implementation, onboarding, training, and ongoing support.

- **Cloud calling and business messaging** — Connect Teams Through Cloud Calling
- **Microsoft Teams calling integration** — Add Calling Directly To Teams
- **Contact center capabilities** — Manage Customer Conversations Across Channels
- **Security and compliance controls** — Protect Access And Sensitive Data
- **Video conferencing** — Host Connected Video Meetings
- **Team chat and file sharing** — Share Messages And Files
- **Desktop and mobile access** — Stay Connected From Any Location
- **Flexible user plans** — Match Plans To Each Role
- **Communication archiving** — Retain Communications For Compliance
- **Teams service continuity** — Maintain Calling During Teams Outages
- **Managed implementation and support** — Simplify Deployment And Ongoing Support
- **Communication tool consolidation** — Consolidate Tools And Vendor Relationships
- **Voicemail transcription and call recording** — Review Voicemails And Calls
- **Phone number porting** — Keep Existing Business Numbers

### [Voice and Video Collaboration](https://novatech.net/what-we-do/managed-it/voice-video-collaboration)
*Service*
Help teams collaborate in real time across locations with tailored technology, integrated platforms, and support for setup and adoption.
Novatech helps businesses find and implement voice and video collaboration solutions suited to their needs and budget. Services include assessing requirements, selecting collaboration technology and equipment, integrating tools with existing platforms, setting up collaboration spaces, and training users. Novatech provides access to technology from Sharp, Poly, and Logitech, along with hands-on support.

- **Collaboration needs assessment** — Assess Collaboration Requirements
- **Collaboration technology selection** — Choose Suitable Collaboration Technology
- **Meeting space setup** — Set Up Collaboration Spaces
- **Communication platform integration** — Integrate Existing Communication Platforms
- **Implementation and user training** — Implement Tools And Train Teams
- **Security and privacy guidance** — Strengthen Meeting Privacy

### [AI Readiness & Enablement](https://novatech.net/what-we-do/managed-it)
*Service*
Build clear AI priorities, protect business data, and help employees adopt AI to improve productivity and streamline work.
Novatech helps organizations assess AI readiness, identify business use cases, and develop an AI roadmap. Services include AI governance frameworks, data privacy and protection, responsible AI policies, and risk and compliance assessments. Novatech also supports Microsoft 365 Copilot enablement, user adoption and training, prompt engineering workshops, department-specific use cases, workflow automation, AI agents, digital assistants, and custom AI solutions.
- Categories: AI Consulting (https://nowen.ai/category/ai-consulting)

- **AI governance and security** — Protect Data And Enable Responsible AI
- **AI strategy and readiness** — Set Clear AI Priorities
- **Copilot enablement and training** — Improve Copilot Adoption And Productivity
- **AI workflow automation** — Automate Repetitive Business Work

## Sources

- [Novatech](https://novatech.net)
- [Managed Office](https://novatech.net/managed-office)
- [Copiers and Printers](https://novatech.net/what-we-do/copiers-and-printers)
- [Document Solutions](https://novatech.net/what-we-do/document-solutions)
- [Managed IT Services](https://novatech.net/what-we-do/managed-it)
- [Advanced Hardware & IT Infrastructure](https://novatech.net/what-we-do/managed-it/it-hardware-and-infrastructure)
- [Managed Cybersecurity](https://novatech.net/what-we-do/managed-it/managed-cybersecurity)
- [Professional Services](https://novatech.net/what-we-do/managed-it/professional-services)
- [NovaVoice](https://novatech.net/what-we-do/managed-it/novavoice)
- [Voice and Video Collaboration](https://novatech.net/what-we-do/managed-it/voice-video-collaboration)