{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/newrelic-com","markdownUrl":"https://nowen.ai/agents/newrelic-com.md","jsonUrl":"https://nowen.ai/agents/newrelic-com.json","name":"New Relic, Inc.","nickname":"New Relic","website":"https://newrelic.com","industry":"SaaS","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:44:10.909Z","summary":"Global software company delivering an observability platform to help teams monitor, optimize, and improve digital experiences.","description":"New Relic, Inc. is a global software company that provides an observability platform to help organizations monitor, understand, and improve the performance and reliability of software across modern cloud and on-premises environments. The company emphasizes a culture of collaboration, inclusivity, and continuous learning, guided by six core values called The Relic Way. It pursues initiatives in diversity, equity, and inclusion, social impact, and environmental responsibility. New Relic serves a wide range of industries and focuses on making technology more accessible, including free access programs for students and nonprofits. The company uses data-driven approaches to help teams detect issues, optimize performance, and deliver better digital experiences for customers and users.","mission":"To build the observability platform of choice for organizations worldwide, empowering teams to innovate faster and deliver perfect digital experiences.","directory":{"industryName":"SaaS","agentCount":259,"indexable":true,"hubUrl":"https://nowen.ai/industry/saas"},"aiReaderFamilies":["Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/newrelic-com","label":"Become a supplier to New Relic, Inc. through Boon","sub":"Your AI agent prepares the application."},"products":[{"name":"CodeStream","type":"Product","url":"https://newrelic.com/codestream","summary":"Enhance developer productivity by integrating observability directly into your IDE with CodeStream.","description":"CodeStream is an IDE-integrated observability tool that surfaces production telemetry inside the development environment. It enables you to see code-level metrics and errors in context, quickly diagnose production issues, and collaborate to fix them without leaving the IDE.","pricing":{},"features":[{"name":"Contextual Performance Metrics","value":"See Metrics In IDE","valueDescription":"Easily access metrics that inform you of performance issues related to the specific part of code you are working on."},{"name":"In-IDE Telemetry","value":"Access Telemetry Instantly","valueDescription":"Stay informed about real-time telemetry data that relates directly to the specific code being edited."},{"name":"End-to-End Service Visibility","value":"Monitor Service Performance","valueDescription":"Gain insights into how your code affects the performance of the entire service from development to production."},{"name":"Production Error Debugging","value":"Debug Errors Efficiently","valueDescription":"Identify and resolve errors faster by directly linking to code associated with production incidents."},{"name":"Stack Trace Navigation","value":"Navigate Stack Traces","valueDescription":"Easily follow stack traces to pinpoint where issues arise and address them collaboratively."},{"name":"In-IDE Collaboration","value":"Work Together Seamlessly","valueDescription":"Enhance teamwork by allowing developers to discuss and resolve issues directly from their IDE."},{"name":"Log Search In IDE","value":"Streamlined Log Access","valueDescription":"Quickly locate log entries relevant to the code context you're working in, improving diagnostic efficiency."},{"name":"Granular Code-Level Analysis","value":"Identify Performance Bottlenecks","valueDescription":"Detect and address code performance issues proactively, ensuring smoother deployments."},{"name":"Error Notifications","value":"Stay Updated on Issues","valueDescription":"Get alerts on relevant performance issues to react promptly and mitigate risks."}]},{"name":"Pathpoint","type":"Product","url":"https://newrelic.com/platform/pathpoint","summary":"Connects technical performance to business outcomes for enhanced visibility and efficiency.","description":"Pathpoint is a business observability product that merges customer journeys, product paths, and services into a single view. It provides catalogs, system maps, team alignment tools, and automated scorecards to connect technology outcomes to business results.","pricing":{},"features":[{"name":"Maps","value":"Visualizes System Architecture","valueDescription":"Allows teams to quickly understand complex architectures and identify dependencies, enabling faster troubleshooting and decision-making."},{"name":"Performance Monitoring","value":"Monitors Technical Performance","valueDescription":"Ensures that all components involved in the customer journey are functioning optimally to prevent downtime and enhance user satisfaction."},{"name":"Catalogs","value":"Centralizes Service Information","valueDescription":"Pathpoint provides a single source of truth for all services, ensuring teams are aligned and informed of service health and ownership."},{"name":"Teams","value":"Aligns Cross-Functional Teams","valueDescription":"Facilitates collaboration across departments by clarifying roles and responsibilities, ensuring that everyone is focused on common goals."},{"name":"Customer Journey Mapping","value":"Maps Customer Interactions","valueDescription":"Enables businesses to track every customer touchpoint, providing insights to improve user experiences and operational efficiencies."},{"name":"Scorecards","value":"Tracks Observability Gaps","valueDescription":"Helps organizations measure their observability effectiveness and identify areas for improvement to enhance operational reliability."}]},{"name":"Transaction 360","type":"Product","url":"https://newrelic.com/platform/transaction-360","summary":"Resolve issues 5x faster with intelligent transaction observability.","description":"Transaction 360 provides an instant, 360-degree view of business transactions by correlating MELT data across the transaction stack. 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It benchmarks web vitals, maps regional usage, correlates frontend and backend activity, and helps identify friction points in user journeys.","pricing":{},"features":[{"name":"Real-User Performance Tracking","value":"Analyze Real User Patterns","valueDescription":"Gain insights into how actual users interact with your site and identify performance pain points."},{"name":"Frontend-Backend Tracing","value":"Link Browser Incidents to Backend Code","valueDescription":"Facilitates quick resolution of issues by tracing incidents back to the exact backend code causing them."},{"name":"Error Rate Tracking","value":"Track Errors Post-Deployment","valueDescription":"Proactively monitor error occurrences following updates to maintain user satisfaction and application reliability."},{"name":"Deployed Impact Monitoring","value":"Monitor Error Rates After Deployment","valueDescription":"Quickly identify how changes impact user experience by monitoring error rates immediately after deployment."},{"name":"User Journey Optimization","value":"Optimize User Journeys","valueDescription":"Leverage detailed navigation data to refine user experience and increase overall engagement."},{"name":"Deployment-Aware Analytics","value":"Validate Improvements Using Deployment Markers","valueDescription":"Automatically assess how deployments affect application performance using specific metrics around deployment markers."},{"name":"Web Vitals Benchmarking","value":"Benchmark Performance Against Industry Standards","valueDescription":"Assess your web pages' performance relative to industry benchmarks to ensure optimal user satisfaction."},{"name":"Global User Experience Mapping","value":"Visualize Usage Across Regions","valueDescription":"Access detailed maps that show how user experiences vary across different geographical areas."}]},{"name":"Mobile Monitoring","type":"Platform","url":"https://newrelic.com/platform/mobile-monitoring","summary":"Gain unparalleled insights into mobile app performance and user experience.","description":"Mobile Monitoring provides end-to-end visibility for mobile apps, correlating backend and frontend performance across iOS and Android. It alerts on in-app errors and latency, supports session replay, and helps map code performance to business KPIs.","pricing":{},"features":[{"name":"End-to-End Mobile Visibility","value":"Achieve Comprehensive Monitoring","valueDescription":"Get a complete picture of app performance, ensuring no issue goes unnoticed."},{"name":"Unified iOS/Android Monitoring","value":"Consolidate Mobile Monitoring","valueDescription":"Effectively track app performance across both major mobile platforms from a single interface."},{"name":"Code-Level to KPI Mapping","value":"Map Code Performance To Business KPIs","valueDescription":"Understand how changes in code impact key metrics such as user retention and revenue generation."},{"name":"In-App Error and Latency Alerts","value":"Receive Immediate Alerts","valueDescription":"Stay proactive in addressing performance issues that affect user experience."},{"name":"Cross-Platform Instrumentation","value":"Support Hybrid Frameworks","valueDescription":"Easily monitor apps developed in popular frameworks without needing separate tools for each."},{"name":"Session Replay and Telemetry","value":"Enhance Debugging Capabilities","valueDescription":"Review user sessions to find and resolve issues efficiently."}]},{"name":"Cloud Cost Intelligence","type":"Platform","url":"https://newrelic.com/platform/cloud-cost-intelligence","summary":"Optimize cloud spending and forecasts with intelligent insights and recommendations.","description":"Cloud Cost Intelligence helps optimize cloud spending with visibility into AWS and Kubernetes costs, real-time cost awareness, and collaborative cost governance across engineering and FinOps teams.","pricing":{},"features":[{"name":"Cost Visibility","value":"Gain Insight Into Costs","valueDescription":"Provides comprehensive tracking of expenditures, helping prevent unexpected costs by analyzing drivers and trends."},{"name":"Real-Time Cost Awareness","value":"Prevent Cost Surprises","valueDescription":"Allows organizations to adjust resources dynamically as needed, thus optimizing overall cloud expenditures."},{"name":"Collaborative Governance","value":"Align Teams On Cost","valueDescription":"Creates shared ownership between technical and FinOps teams to optimize cloud expenditures."},{"name":"Workload-Based Cost Breakdown","value":"Enhance Accountability","valueDescription":"Helps teams understand cost allocation, creating a culture of accountability in resource usage."},{"name":"CI/CD Cost Estimation","value":"Know Costs Before Deployment","valueDescription":"Stops unexpected charges by predicting the financial impact of new releases before they are pushed live."},{"name":"Intelligent Recommendations","value":"Drive Better Decisions","valueDescription":"Offers insights to enhance spending decisions and align with organizational goals."}]},{"name":"New Relic for Government IT","type":"Solution","url":"https://newrelic.com/solutions/industry/public-sector","summary":"Enhance government IT services with observability and compliance for better citizen experiences.","description":"New Relic for Government IT is a FedRAMP-authorized solution for public sector IT. 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