# MasterControl - Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company - Industry: Life Sciences Software - Market category: AI Assistant Software (https://nowen.ai/category/ai-assistant-software) - Delivery model: software - Location: Salt Lake City, Utah, United States - Website: https://mastercontrol.com - Legal name: MasterControl Solutions, Inc. - AI agent profile: https://nowen.ai/agents/mastercontrol-com - Front door on Boon: https://boon.ai/agents/mastercontrol-com (Apply to MasterControl's partner program through Boon) - Updated: 2026-11-11 - Directory: one of 8 AI agents in Life Sciences Software (https://nowen.ai/industry/life-sciences-software); one of 84 AI agents in AI Assistant Software (https://nowen.ai/category/ai-assistant-software) - Read by AI assistants from: Perplexity > MasterControl provides software that helps life sciences and regulated-industry organizations manage quality, manufacturing, assets, and compliance. MasterControl provides software and services for life sciences and other regulated industries. Its connected capabilities support quality management, manufacturing, asset management, regulatory compliance, analytics, and workflow automation, helping organizations improve operational efficiency and bring safe, high-quality products to market. **Mission:** Bringing Life-Changing Products to More People Sooner. ## Products & Services ### [MasterControl ADAPT platform](https://www.mastercontrol.com/life-sciences-platform/) *Platform* Connects quality, manufacturing, and asset management on a compliant platform to support efficient, secure life sciences operations. MasterControl’s Advanced Data and Process Technology (ADAPT) platform provides compliant architecture for life sciences, connecting quality, manufacturing, and asset management. It brings together business intelligence, validation, an agentic AI platform, data platform, integrations, identity management, operations, security, and cloud capabilities. The platform supports regulatory compliance, connects quality assurance, manufacturing, and asset management in a closed-loop system, and governs data input and storage within the MasterControl environment. - **Connected quality, manufacturing, and asset management** — Connect Core Operational Processes - **Regulatory compliance architecture** — Support Regulatory Compliance - **Agentic AI platform** — Apply Life Sciences AI - **Data security and privacy** — Protect Customer Data - **Business system integrations** — Connect Critical Business Systems - **Predictive business intelligence** — Identify Trends And Track KPIs - **Advanced data and process architecture** — Manage Data Across Solutions - **Validation technology** — Support Risk-Based Validation ### [MasterControl Quality Excellence](https://www.mastercontrol.com/quality/) *Platform* Connects quality processes and automates routine tasks to support compliance and help life sciences organizations bring quality products to market faster. MasterControl Quality Excellence is an AI-enhanced quality management system for life sciences organizations. It connects quality event management, document management, and training in a digital closed-loop system. Teams can configure event forms and workflows without code, automate routing, collaborate on documents, manage employee training and exams, and use AI tools to summarize events, identify deviation trends, and assist with document and exam tasks. Packages range from basic document management to a complete digital QMS. - **Configurable quality event management** — Configure And Route Quality Events - **Document lifecycle management** — Control Documents And Approvals - **Automated training management** — Manage Training And Competencies - **Connected quality workflows** — Connect Quality Processes - **AI-assisted quality event insights** — Summarize Events And Identify Trends - **Secure, life sciences-focused AI** — Apply Secure, Expert-Guided AI - **AI-assisted document review and translation** — Translate Documents And Summarize Changes - **AI-assisted exam generation** — Generate Exams With AI - **Scalable QMS packages** — Scale Your Quality Management System ### [Manufacturing Excellence](https://www.mastercontrol.com/manufacturing/) *Platform* Digitizes and connects manufacturing operations to reduce errors, strengthen compliance, improve visibility, and accelerate product release. MasterControl Manufacturing Excellence is a digital manufacturing platform for regulated industries that digitizes production records, execution processes, logbooks, and asset management. It connects manufacturing operations with systems such as ERP, LIMS, and QMS, as well as shop-floor equipment, to improve visibility, data integrity, and operational control. No-code workflows, electronic records, automated data capture, and real-time process controls help manufacturers reduce errors, streamline production, and accelerate product review and release. - **Manufacturing execution management** — Digitize And Orchestrate Production - **Electronic production records** — Capture Production Data Accurately - **Production review and release** — Accelerate Product Review And Release - **Manufacturing system and equipment integration** — Connect Systems And Shop-Floor Equipment - **Electronic logbooks** — Digitize Logbooks And Maintain Audit Trails - **Regulated asset management** — Manage Asset Maintenance And Calibration - **Manufacturing documentation automation** — Generate Compliant Manufacturing Documents - **Manufacturing analytics** — Identify Trends And Production Issues - **Automated software validation** — Automate Validation Of Software Updates ### [Asset Excellence](https://www.mastercontrol.com/asset/) *Platform* Helps regulated organizations manage assets and calibration, maintain compliance, improve equipment reliability, and support audit readiness. MasterControl Asset Excellence is a cloud-based suite for asset owners and service providers in regulated industries. It combines regulated asset management, commercial calibration management, and computerized maintenance management functionality. The suite tracks assets throughout their lifecycle, supports maintenance and calibration activities managed in-house or by external vendors, and provides digital records, audit trails, compliance documentation, and reporting. It also supports calibration service providers with uncertainty calculations, scheduling, reference standard management, task allocation, real-time tracking, and a collaborative client portal. - **Compliance records and reporting** — Prepare Records For Regulatory Inspections - **Calibration uncertainty calculation** — Calculate Calibration Uncertainty - **Asset lifecycle management** — Track Assets Across Their Lifecycles - **Cloud-based CMMS** — Centralize Maintenance And Asset Data - **Maintenance scheduling and performance-based maintenance** — Schedule Maintenance And Prevent Failures - **Calibration management** — Manage Calibration Records And Reminders - **Calibration workflow automation** — Automate Calibration Workflows - **Digital calibration certificates** — Maintain Secure Digital Records - **Asset status visibility** — View Asset Status And Health - **Calibration service coordination** — Coordinate Calibration Service Work - **Real-time service tracking** — Track Service Work In Real Time - **Collaborative client portal** — Collaborate Through A Client Portal ### [MasterControl Clinical Excellence](https://www.mastercontrol.com/clinical/) *Solution* Streamlines eTMF management, improves clinical process visibility, and aligns clinical operations and quality while supporting risk management and GCP compliance. MasterControl Clinical Excellence connects clinical operations and clinical quality on a single platform. It streamlines electronic trial master file (eTMF) management by digitizing, automating, and connecting documents, images, and other clinical trial content throughout the trial lifecycle. The solution supports site protocol, SOP, and reporting management across sites, provides real-time visibility into critical clinical processes, and embeds quality processes in clinical trials to support risk management and GCP compliance. - **Clinical operations and quality connection** — Connect Clinical Operations And Quality - **eTMF digitization and management** — Digitize And Streamline eTMF Management - **Clinical trial quality and GCP compliance** — Embed Quality And Support GCP Compliance - **Clinical trial content management** — Manage Clinical Trial Content - **Clinical process visibility** — Gain Real-Time Clinical Process Visibility - **Site protocol and reporting coordination** — Coordinate Protocols, SOPs, And Reporting ### [MasterControl Development Excellence](https://www.mastercontrol.com/product-development/) *Solution* Integrates quality into product development, improves lifecycle visibility, and helps teams introduce products faster while managing risk and compliance. MasterControl Development Excellence streamlines the collection and compilation of new product development documentation, integrates quality requirements early in the design process, and manages design control throughout the product development lifecycle. It supports collaboration across multiple sites while maintaining visibility and quality. The solution simplifies design control and bill-of-materials processes and aligns quality and compliance with product development to support faster changes, approvals, notifications, and transfers. Integrated quality processes support risk management and help ensure market feedback and customer complaints inform product evolution. - **Quality-by-design integration** — Embed Quality From Day One - **Design control management** — Manage Design Control - **Accelerated product introductions** — Accelerate Product Introductions - **Development documentation management** — Streamline Development Documentation - **Lifecycle quality process integration** — Integrate Quality Processes - **Bill of materials management** — Simplify Bill Of Materials - **Multi-site collaboration** — Collaborate Across Multiple Sites - **Market feedback integration** — Use Feedback To Inform Product Evolution ### [Regulatory Excellence](https://www.mastercontrol.com/regulatory/) *Solution* Streamlines global submissions and registrations, improves regulatory visibility, and helps bring products to more markets sooner while supporting long-term compliance. MasterControl Regulatory Excellence is a regulatory information management solution that streamlines global registrations and agency submissions. It digitizes, automates, and connects regulatory management on a centralized platform, helping teams manage dossiers, improve collaboration and accuracy, simplify template management, and gain visibility across geographies, operational teams, and in-market partners. Connecting regulatory and quality management supports initial clearance and registrations while helping ensure long-term compliance. - **Digital dossier management** — Digitize Regulatory Dossiers - **Agency submission management** — Streamline Agency Submissions - **Global registration management** — Accelerate Global Registrations - **Regulatory process visibility** — Improve Regulatory Process Visibility - **Regulatory and quality system integration** — Connect Regulatory And Quality - **Regulatory template management** — Simplify Regulatory Templates ### [MasterControl Supplier Excellence](https://www.mastercontrol.com/supplier/) *Solution* Improves supply chain visibility, supplier compliance, and quality by connecting supplier management with quality processes and documentation. MasterControl Supplier Excellence provides digital supply management for life sciences manufacturing. It helps organizations plan, control, and execute supply chain activities from materials procurement through distribution, manage supplier documentation, data, and workflows in a central repository, and connect quality with supply chain management. The solution supports visibility, traceability, and accountability across approved suppliers, partners, and distributors, helping organizations manage risk, support GMP compliance, and maintain quality across the supply chain. - **Supplier documentation management** — Centralize Supplier Information - **Supply chain lifecycle management** — Manage Supply Chain Activities - **Quality and supply chain integration** — Connect Quality And Supply Chain Processes - **Supplier network visibility and audit readiness** — Improve Supplier Network Visibility - **Supplier risk management** — Manage Supplier Risk - **GMP compliance support** — Support GMP Compliance - **Supplier and product change management** — Manage Supply Chain Changes - **Finished product quality improvement** — Improve Finished Product Quality ### [Postmarket Excellence](https://www.mastercontrol.com/postmarket/) *Solution* Connects postmarket feedback and quality processes to help manage product safety, mitigate risk, and support compliance. MasterControl Postmarket Excellence is an integrated, closed-loop system for managing postmarket surveillance and customer feedback throughout a regulated product’s lifecycle. It helps organizations track and analyze issues, manage risk, monitor product safety, and connect postmarket activities with core quality processes to support compliance. - **Customer feedback and complaint management** — Manage Customer Feedback - **Postmarket surveillance management** — Monitor Product Safety - **Postmarket issue and risk management** — Track Issues And Mitigate Risk - **Quality process integration** — Connect Surveillance With Quality - **Postmarket activity reporting** — Track Postmarket Activities ### [MasterControl Insights](https://www.mastercontrol.com/insights/) *Product* Helps life sciences teams make informed decisions with operational visibility, predictive insights, and opportunities to improve efficiency and compliance. MasterControl Insights provides advanced analytics and business intelligence for life sciences organizations. It helps teams use operational data from MasterControl solutions to identify trends, analyze production status, track KPIs, and spot potential issues and process improvements. Capabilities include predictive analytics, preconfigured dashboards, interactive reporting, data drill-down and filtering, and scheduled notifications. Insights provides visibility across MasterControl solutions, including Quality Excellence and Manufacturing Excellence. - **Predictive analytics** — Anticipate Issues And Improve Processes - **Cross-solution data visibility** — See Data Across MasterControl Solutions - **Real-time operational intelligence** — Spot Bottlenecks And Optimize Processes - **Preconfigured dashboards** — View Operational Status At A Glance - **Custom reporting and visualizations** — Create Interactive Reports And Dashboards - **Production status analysis** — Analyze Production Status - **KPI tracking** — Track Key Performance Indicators - **Data drill-down and filtering** — Explore Data In Greater Detail - **Scheduled notifications** — Keep Stakeholders Informed Of Trends ### [MasterControl AI for Life Sciences](https://www.mastercontrol.com/ai-for-life-sciences-quality-manufacturing/) *Platform* Helps save time, support compliance, and improve quality and manufacturing efficiency with specialized AI tools that keep users in control. MasterControl AI for Life Sciences is a collection of native AI tools and capabilities built on a secure, specialized platform for life sciences quality and manufacturing workflows. The tools generate and summarize content, analyze quality and manufacturing data, support regulatory inquiries, and automate tasks such as document translation and exam creation. AI processing is governed within MasterControl’s environment, and users review generated outputs and remain responsible for how they are used. The platform is certified to ISO 42001 standards for AI management systems. - Categories: AI Assistant Software (https://nowen.ai/category/ai-assistant-software) - **Human-reviewed AI outputs** — Keep Users In Control Of AI Outputs - **Secure, governed AI processing** — Process AI Data Within A Governed Environment - **Life sciences-specialized AI** — Apply AI Built For Life Sciences - **SOP compliance analysis** — Identify SOP Compliance Gaps - **ISO 42001-certified AI management** — Support Responsible AI Governance - **Batch record template generation** — Create And Revise Digital Batch Templates - **Deviation trend analysis** — Identify Deviation Trends - **Batch deviation prediction and detection** — Predict And Detect Batch Deviations - **Document summarization** — Summarize Documents And Revisions - **Regulatory chat** — Navigate Regulatory Requirements - **User-invoked AI capabilities** — Activate AI When Users Choose - **Quality event summarization** — Summarize Complex Quality Events - **Batch corrective action recommendations** — Recommend Corrective Actions - **Training slippage prediction** — Flag Potential Training Delays - **Exam generation** — Generate Training Exam Questions - **Document translation** — Translate Procedural Documents - **MasterControl data search** — Find Answers In MasterControl Data - **Logbook template generation** — Convert Paper Logbooks Into Templates ### [Validation Excellence](https://www.mastercontrol.com/validation-management-for-life-sciences/) *Product* Reduces validation time and documentation effort while helping life sciences organizations maintain compliance and focus testing on relevant changes. MasterControl Validation Excellence provides patented, risk-based validation tools and methodology for life sciences organizations using MasterControl software. It helps teams focus validation on changes that affect critical business processes, manage validation within release and change control, and generate documentation for regulatory inspections, supplier audits, and customer quality agreements. The tools are embedded in the MasterControl platform at no additional cost. Specialized validation services include integration utility validation, custom form validation, data verification qualification, and consultation tailored to regulatory requirements. - **Risk-based validation** — Focus Validation On Critical Processes - **Automated release risk assessment** — Identify Changes Requiring More Scrutiny - **Upgrade validation** — Validate Relevant Changes Faster - **Change control validation** — Support Compliant Release Changes - **Inspection documentation** — Prepare Documentation For Inspections - **Reduced validation effort** — Reduce Testing And Preparation Effort - **Personalized validation consultation** — Tailor Validation To Requirements - **Integration utility validation** — Validate Integration Utilities - **Custom form validation** — Validate Custom Forms - **Data verification qualification** — Qualify Data Verification - **Included validation tools** — Access Embedded Tools At No Extra Cost ## Sources - [MasterControl](https://mastercontrol.com) - [MasterControl ADAPT platform](https://www.mastercontrol.com/life-sciences-platform/) - [MasterControl Quality Excellence](https://www.mastercontrol.com/quality/) - [Manufacturing Excellence](https://www.mastercontrol.com/manufacturing/) - [Asset Excellence](https://www.mastercontrol.com/asset/) - [MasterControl Clinical Excellence](https://www.mastercontrol.com/clinical/) - [MasterControl Development Excellence](https://www.mastercontrol.com/product-development/) - [Regulatory Excellence](https://www.mastercontrol.com/regulatory/) - [MasterControl Supplier Excellence](https://www.mastercontrol.com/supplier/) - [Postmarket Excellence](https://www.mastercontrol.com/postmarket/) - [MasterControl Insights](https://www.mastercontrol.com/insights/) - [MasterControl AI for Life Sciences](https://www.mastercontrol.com/ai-for-life-sciences-quality-manufacturing/) - [Validation Excellence](https://www.mastercontrol.com/validation-management-for-life-sciences/)